--- title: Prolifiq.ai CRUSH Reviews meta_title: 'Prolifiq.ai CRUSH Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how Prolifiq.ai CRUSH works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 55 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Prolifiq.ai CRUSH Reviews **Vendor:** Prolifiq Software **Category:** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 55 ## About Prolifiq.ai CRUSH CRUSH simplifies key account management and stakeholder mapping within your CRM. Account plans are often built in slide decks, spreadsheets, or regular documents that become outdated, stale, and inaccessible. Understand "who is who" within complex accounts and how to leverage those relationships to capture low-hanging fruit from cross-seling or upselling additional products or services. Create key dates and tasks specific to account plan objectives so your entire team is aligned. Keep sales reps on target, on time, and on track toward quota. ✔ CRUSH Relationship Map - Easily identify, reach, and engage key stakeholders to progress key deals and penetrate your largest customers for expansion opportunities. Leverage reports to proactively identify stakeholders you need to engage based on deals you've won in the past, and deals at risk due to limited support. ✔ CRUSH Reports and Dashboards - Understand from a leadership perspective how opportunity plans are impacting win rates and sales cycles, what your best reps do differently, along with a high-level overview of how your team is helping key accounts hit goals, milestones, and key objectives. ✔ CRUSH Account Score - The Account Plan Health Score is a dynamic measurement of progress related to tasks, objectives, goals, and milestones agreed upon by your team and the customer. Proactively get ahead of accounts at risk of churning and improve how quickly customers see the value. ✔ CRUSH White Space - With 1-2 clicks, quickly understand which accounts are more likely to buy and what products or services you can cross-sell or upsell with a visual and dynamic white space chart. ✔ CRUSH Tasks - Streamline collaboration and hold team members accountable within Salesforce. ✔ CRUSH SWOT Analysis - Quickly visualize your strengths, weaknesses, opportunities, and threats to improving growth strategies and tactics. ✔ Team Selling - Provide visibility into key new log pursuits and key accounts between contributors, managers, and senior leadership with living, breathing plans that are consistently worked on in Salesforce. ✔ Collaborate with Customers - Easily export exiting plans into a PDF or PPT for account reviews, QBRs, and more. CRUSH brings account and opportunity planning into Salesforce so that your company owns the data that will drive strategy and execution. ## Prolifiq.ai CRUSH Reviews ### 1. Intuitive and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Jozlyn B. | Manager, Client Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Prolifiq.ai CRUSH?** Prolifiq's ability for a seamless integration into Salesforce and accessibility directly from our accounts is one of the biggest benefits. Additionally, Prolifiq is intuitive and easy to use as well as flexible to adapt to our specific processes. The ability to configure specific templates for our relationship maps and cross-sell identification is a huge bonus, it also doesn't take much effort to do this configuration. Prolifiq is quick to implement and also allowed us to take on a crawl-walk-run approach on which features we enabled first. We've leveraged Prolifiq for all of our internal meetings for account plannnig where Excel and PowerPoints used to be the main tools. **What do you dislike about Prolifiq.ai CRUSH?** We have a lot of product lines, so the cross-sell mapping and identifying the white-space can be a bit clunky as it expands beyond the page for a single view. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Prolifiq has provided a tightly integrated tool to Salesforce and provided organization and central place for information where PowerPoints, Excels, and misc. documentation use to try to manage. It has also provided clear structure to our program to ensure all accounts are managed in a consistent manner. ### 2. Prolifiq Relationship Map powerful tool for stakeholder in Salesforce.com **Rating:** 4.0/5.0 stars **Reviewed by:** Henk H. | Head of Global Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Prolifiq.ai CRUSH?** Salesforce.com native is not very good at managing all stakeholders on a sales opportunity. The SFDC 'Roles' on the Opportunity object is very basic and static. We have review close to 10 partner solutions for stakeholder management and arrived at Profiliq Relationship Map providing exactly that. Many providers claim full integration with SFDC, but in day to day experience you feel that you're working in a different app with a different UX. Not so with Prolifiq Relationship Map. It is truly and natively integrated in Salesforce, allowing customization and reporting exactly in the same way as other native SFDC objects. The graphical support to visualize the relationship map between all external and internal stakeholders is very appealing. Next, it's not just a static view of all stakeholders, as one can easily crate SFDC Tasks associated to any stakeholder allowing full activity tracking across the various roles at your customer and/or partner to progress an opportunity. I advise our sales staff that when entering new Contacts in SFDC, to enter contacts directly from a Relationship Map associated to the relevant SFDC object (Opportunities, Leads,....) to immediately also enter relationship information (role, strenght of relationship...) next to the static contact details. **What do you dislike about Prolifiq.ai CRUSH?** Haven't found any area in Prolifiq's Relationship Map that we don't like or want to see improved. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Prolifiq Relationship Map helps us to bring stakeholder mapping, which is key in opportunity management, to the next level ### 3. Easy to use, difficult to master. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Prolifiq.ai CRUSH?** Crush has a wide range of features, all intuitively simple to use and understand. Installing and configuring the product within salesforce is a very straightforward process, and support from their the team is readily available, as well as having detailed access to their guides. I review and use my account plans regularly to keep an up-to-date view of my accounts, its simplicity **What do you dislike about Prolifiq.ai CRUSH?** Being fairly new to the salesforce ecosystem it was difficult to understand the more complex configurations surrounding cross sell maps. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** It allows me to view many aspects of the account, including contacts and opportunities, in one place with good visual effects. I can understand what is happening without having to move through multiple pages of information. ### 4. Best Account Planning Solution Available **Rating:** 5.0/5.0 stars **Reviewed by:** Tim P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Prolifiq.ai CRUSH?** Prolifiq Crush helps us stay lazer focussed on our clients. Whether that's understanding our stakeholders and how they work with each other, or building out evolving scoring models to ensure that no customer is left behind - it's customised to us and our business and we always recommend it to our clients too. **What do you dislike about Prolifiq.ai CRUSH?** Nothing - I think it's superb since the release of the new QBR feature and the ability to have multiple cross-sell maps. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** It is solving the gap in data and ties everything together in one intelligent view. ### 5. Smooth Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Prolifiq.ai CRUSH?** The sales team is able to create an account map within our Salesforce CRM, this is critical for internal adoption that they are able to use a single platform. Was extremely simple to implement. Our sales rep Mike was extremely knowledgable and helpful even after our purchase **What do you dislike about Prolifiq.ai CRUSH?** The relationship map can be a bit wonky at times especially with large enterprise accounts that have several stakeholders. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We had reps that were creating various account plans and wanted to streamline the process and allow visability to senior leadership within our CRM. Additionally we wanted to identify best practices and allow for repeatability and scale. ### 6. Fantastic Product **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan R. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** We've been using Prolifiq for about two years now. It adds tremendous value to our organization by letting users map out accounts, both prospect and current customers, to see where there might be potential opportunities. The org chart lets you visualize the account hierarchy in an easy and digestible way. Their customer support is also outstanding, and it was fairly easy to get it up and running. **What do you dislike about Prolifiq.ai CRUSH?** There isn't much that we dislike about it. Whenever we have an issue, they're always ready to jump on a call to help us. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** It's helping us map out accounts, both the way that stakeholders are aligned and to map potential opportunities for customers and prospects. ### 7. Good product that solves a key sales hurdle **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen R. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** I like the layout and user experience. I like that the product integrates with Salesforce which is where we want to store sales related information and data. The team at Prolifiq does do a lot of after sales support to offer training and communicate new feature. It was easy to set up and also easy to manage throughout the use of the product. **What do you dislike about Prolifiq.ai CRUSH?** Gaining adoption of the product has been hard, especially for sales professionals who are not as adept in Salesforce. In that case, it adds another thing they need to learn and sometimes draws away from the value of the license. There are also some features between contacts in relationship map and salesforce contacts that aren't smooth, although this has largely been solved via updates. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Solving our need to map out complex, regionalized accounts and capture key information about our clients. It also makes us think about our relationships and approach to a complex client. ### 8. Prolifiq Crush has been the single greatest asset to accelerating our sales cycle! **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun F. | Virtual Sales Manager, Government, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Prolifiq.ai CRUSH?** Prolifiq Crush enables salespeople to establish an account plan that lives and breathes as their business evolves. Powerpoint and other territory planning formats often stay siloed and never referenced after they are created due to their stagnant nature, kept on a desktop or SharePoint, and buried in the mass of other files. Prolifiq Crush's integration into Salesforce allows the user to bring internal leaders into their territory plan by leveraging account Objectives, the customized SWOT analysis, and the priceless Relationship Map. Transparency and accountability are natural byproducts of a well-built Prolifiq Crush account plan; this will drive day-to-day activity, accelerate sales, and align priorities within the broader organization. **What do you dislike about Prolifiq.ai CRUSH?** The only challenge with Prolifiq Crush is the relationship map function on Mobile or Tablet can be difficult to navigate, even for an experienced Prolifiq user. A lock function on the map would be extremely valuable. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Data sharing is the greatest benefit. Instead of keeping contacts in cell phones or on a disorganized list view on SFDC, Prolifiq Crush allows a user to put each contact on a map, draw their relationship to other members, and most importantly, enables other Team Members to view their contact database. Not only with contacts but with all other account information that a sales representative uncovers; SWOT's, goals, opportunity management, and executive summaries. ### 9. Enabled our teams to manage their business relationships and opportunities in a more proactive way. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** The organization it provides teams in thinking strategically and then planning how to execute the strategy is very helpful. The relationship mapping is impressive and easy to visualize how we are managing key relationships and more importantly, where we aren't. Tasks and objectives are great for accountability. **What do you dislike about Prolifiq.ai CRUSH?** Adoption and frequency of use by all the client teams would be great - just not happening as well as I'd like. Seems to be training or ease of integration for some teams is a challenge. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Helping our client teams be more organized and able to focus on client issue identification and then mapping those issues back to relationships is great. From ther we can assign tasks to team members and having the accountability to what they're doing and when it is accomplished. ### 10. Good tool - great customer support **Rating:** 3.5/5.0 stars **Reviewed by:** claudia G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** I like the support I get from the Prolifiq team, your tech support and account managers do a great job on engaging with us and our end users. I like that you take into account our feedback and include enhancements in upcoming releases. **What do you dislike about Prolifiq.ai CRUSH?** It is not completely User friendly, some things are not intuitive for end users who are not very technically savvy. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Complements our Internal Account review process with the relationship maps ### 11. Catapulted Our Org Forward **Rating:** 4.5/5.0 stars **Reviewed by:** Seth D. K. | Marketing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** Sits completely inside of Salesforce and allows us to see and report on our plans very easily. It already fits inside of our workflow. **What do you dislike about Prolifiq.ai CRUSH?** Onboarding could be a little more prescriptive. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We run a matrix organization, many moving pieces. Driving a single, consolidated view is immensily valuable for us b/c it aligns the executive and sales levels for greater impact inside the account. ### 12. Great solution **Rating:** 5.0/5.0 stars **Reviewed by:** Francis L. | Salesforce Systems Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** Easy adoption and it filled a need for our team. Standing it up was easy with the support we recieved from the Prolifiq team. **What do you dislike about Prolifiq.ai CRUSH?** There's a pending enhancement that will automate the naming of the columns/rows on the Influence Chart in the Account Plans. Not having it isn't a big deal but if I had to list a dislike it would be that this automation isn't available yet. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Identifying stakeholders. It's mitigating risk of our reps reaching out to incorrect contacts and allowing relationships to develop which help identify folks who have decision-making authority ### 13. Common sense functionality - big visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Prolifiq.ai CRUSH?** Giving teams across the revenue cycle visibility into the state of each account and where gaps + opportunities are. **What do you dislike about Prolifiq.ai CRUSH?** More integrations would be helpful to automate some of the manual tasks. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We were working out of disparate docs and spreadsheets, getting all of the information into salesforce as the center of truth future proofs our relationships. When account ownership changes there is a clear picture of where the relationships were left. ### 14. Very useful tool and helpful support **Rating:** 4.5/5.0 stars **Reviewed by:** Karen S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Prolifiq.ai CRUSH?** The account planning features for contact hirearchy and level of influence, the implementation was straight forward **What do you dislike about Prolifiq.ai CRUSH?** nothing negative, once training has been received **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** customer hierarchy ### 15. Transformative **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole E. | Strategic Alliance Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** This product has transformed our business needs aligned to Salesforce. It exceeded our expectations. Furthermore, the customer experience from start to finish with immediate support every single time is unbeatable in this market. **What do you dislike about Prolifiq.ai CRUSH?** None, there is nothing negative I can say about this service. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Mapping thousands of contacts in a complex way to meet our business needs. ### 16. An industry leader for Account Planning in Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Maclain “Mac” J. | Growth Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** Excellent support team, ease of use, native to Salesforce **What do you dislike about Prolifiq.ai CRUSH?** Can be relatively complex to configure, requires some technical support. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Prolifiq.ai CRUSH helps us visualize and strategize our account planning. Because it is native to Salesforce, our users have been quick to adopt and are seeing the results. ### 17. Leveraged CRUSH for 3 years **Rating:** 4.5/5.0 stars **Reviewed by:** Sean H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Prolifiq.ai CRUSH?** We loved the ability to create account hierarchy charts and the ability to customize the tool around some account management processes we did not want to overhaul. **What do you dislike about Prolifiq.ai CRUSH?** Our team didn't have many complaints about the functionaity of CRUSH. One area where we did have some issues with, was it would take a few minutes in some instances to load up the Account details in the CRUSH tool. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We are leveraging CRUSH as our teams account management and relationship management tool. It's benefitted our team by providing us a route to plan our strategic account plans and manage them on a frequent basis. ### 18. Prolifiq has been an excellent experience and proven to be a valuable tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Marc S. | Director, Sales Automation and Incentive Compensation, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Prolifiq.ai CRUSH?** The ease of use within Prolifq has been a big selling point to our Sales team. When a platform is easy to use and provides valuable insights, our end-user are much more apt to use it and this has been the case with Prolifiq. **What do you dislike about Prolifiq.ai CRUSH?** We haven't experienced downsides to using Prolifiq. There are a few features that we have suggested for Relationship Mapping (color coding groups, picklist ability for groups, etc) but these are part of their roadmap which we were excited to hear. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We've used Excel spreadsheets to document our strategy within top customers and have created a list for our "web of influence" and Prolifiq Relationship Mapping has allowed us to visual identify who are our supporters and blockers which will enable us to know who to focus on within accounts to grow revenue. ### 19. Director of Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Phil M. | Director of Sales, Strategic Accounts , Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Prolifiq.ai CRUSH?** Ease of use, the flexibility of configuration, the time to deploy was quick, ability to customize to our sales process. Relationship map is very easy to use to identify key stakeholders **What do you dislike about Prolifiq.ai CRUSH?** not much to dislike here for our use case. The only downside would be the "home page" only allows you to have 1 or 2 columns. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Understanding key stakeholders in our prospect and current accounts. Allowing us to map out whitespace in a complete company hierarchy. Interact with multiple teams in one place on an account: Marketing, Business Development, Sales, Customer Success, Professional Services and Support With our multi-product goals, identifying the multiple SKUs that are being sold at one time to the potential personas ### 20. Prolifiq saved us from PowerPoint **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Prolifiq.ai CRUSH?** We enjoy that Prolifiq is an easy-to-use software that has allowed our sales team to quickly create account plans. **What do you dislike about Prolifiq.ai CRUSH?** There are not any specific dislikes for this software. Prolifiq is very good at creating frequent updates that consistently improve the user experience. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Before Prolifiq our sales team was tasked with creating account plans inside of PowerPoint. These account plans would get lost in either Dropbox or the seller's desktop. Now we have a single source of truth for each plan. ### 21. Using Prolifiq and their mapping tools to organize your accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Fred R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Prolifiq.ai CRUSH?** It helps keep my accounts in order and really show who are champions are that help us move product. **What do you dislike about Prolifiq.ai CRUSH?** Not a lot of downside, it helps keep contacts in groups and shows where they fall within the hospital. Also, helps to organize the champions from blockers so you know who to avoid. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** It is keeping the accounts in order and showing us who we need to target and avoid when trying to get one of our products in a hospital. This also is an easy way to know who is still at the hospital and who has left. ### 22. Solving the Account Planning problem **Rating:** 5.0/5.0 stars **Reviewed by:** Jon G. | Senior Director, CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Prolifiq.ai CRUSH?** Smooth UI, easy navigation and clear ways to curate/customize our account plans to increase retention, collaboration, goal-setting and outcome-driven sucess. **What do you dislike about Prolifiq.ai CRUSH?** This may be a current-state issue solved in a future release, but the ability to export the AP out to a PowerPoint or PDF by picking fields. Also, the ability to connect to other Salesforce instances to share plans natively. Lastly - again something that will likely change in the future - there needs to be a license option that is 'ready only' for non-contributing users (i.e., leaders, etc) . **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We had built custom ways to track and maintain Account Plans, but all the pieces that come in the package are really great together, and well suited to today's fast-paced frontline teams. ### 23. Great tool/add-on to Salesforce, Backed by a Great Supportive Team **Rating:** 4.5/5.0 stars **Reviewed by:** Sebastian T. | Revenue Operations Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Prolifiq.ai CRUSH?** Prolifiq out of the box has been a solid tool for us to use here at Postman. However we had to make several changes to really meet our needs as a business. Some of the key areas our team really finds helpful are: -Influence Chart and Stakeholders -Use Cases, and how it can be one great place to make strategic decisions on Account **What do you dislike about Prolifiq.ai CRUSH?** There's nothing we really dislike at the moment. We'll have more clarity here later as it's only been a few months since go live. I'll likely do an end of year update! **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** A consolidated place where our Sales and Customer Success team can work out of, and let's not forget about the Sales/Solution Engineers! :) Overall we are forming a "Pod" structure and so far we are almost at full adoption. WE just need to further understand how Prolifiq can be used to our full potential. ### 24. Critical tool for understanding relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff H. | Business Operations Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Prolifiq.ai CRUSH?** Prolifiq Crush is an outstanding client intelligence/understanding tool! The most effective components for us are the relationship map and new Omni Viewer feature. They make it easy to visualize complex relationships and information. Management and new team members love it! They get up to speed much quicker with a deeper understanding of the client. **What do you dislike about Prolifiq.ai CRUSH?** The print feature on the relationship map... we can work around it and recognize it is complicated. Would like more options so that it can be formated to work in presentations. **Recommendations to others considering Prolifiq.ai CRUSH:** A must have if relationships are important to your business. Drives understanding and effectiveness. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Our business is heavily focused on relationships in large enterprise organizations, both for acquiring new logos and building deeper connections. The main benefits we are realizing included: 1. visualizing the depth and breadth of the connections that we have, or, don't have 2. being able to effectively focus our relationship-building efforts 3. seeing how senior people are connected across multiple relationships 4. have a central place to capture information about relationships and plans 5. new team members get up to speed quicker on a client ### 25. Powerful tool to manage our strategic accounts and projects **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Prolifiq.ai CRUSH?** We love the visualization of customer/project relationships **What do you dislike about Prolifiq.ai CRUSH?** It needs discipline and time to achieve the best possible results out of Crush **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** It helps identifying and establishing cross-customer relastionships ### 26. Terrific prduct; amazing team! **Rating:** 5.0/5.0 stars **Reviewed by:** Leah M. | Executive Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Prolifiq.ai CRUSH?** We have been using CRUSH for about a year now, and it has really simplified national account management for our team. We especially love the relationship map feature and how easy it makes identifying key contacts at the firms we work with. **What do you dislike about Prolifiq.ai CRUSH?** So far, I have yet to find anything I dislike about CRUSH. However, if I did find something, the product is so easy to customize that I can easily make any changes needed to fit our team. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Before CRUSH, we had very few records in Salesforce for our key account contacts. CRUSH has helped us to centralize all of that data in a way that is most helpful for our sales team to quickly identify. ### 27. The Prolifiq product and support has been outstanding. **Rating:** 5.0/5.0 stars **Reviewed by:** Terry B. | Head of JLLT Global Customer Success Mgt - Mid-Market, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Prolifiq.ai CRUSH?** The Relationship map is very powerful. g **What do you dislike about Prolifiq.ai CRUSH?** We found no downside to using the product **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Prolifiq helps identify the status of our contacts and the relationship strategy. Very helpful when preparing to meet with the customer. ### 28. Native to Salesforce, best quick way to implement account planning **Rating:** 4.5/5.0 stars **Reviewed by:** Dina V. | Head of Sales Ops, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Prolifiq.ai CRUSH?** Prolifiq CRUSH is native to Salesforce, so whatever you're looking to accomplish, you can do! From an admin perspective, this is such a great feature since you don't have to learn an entirely new platform and how it functions, you just need to know how to manage Salesforce. **What do you dislike about Prolifiq.ai CRUSH?** If there are any systems limitations, they're Salesforce ones, not CRUSH ones. For example, editing related lists in line. **Recommendations to others considering Prolifiq.ai CRUSH:** Salesforce Anywhere has some similar capabilities. Review both if you're looking for a native SFDC integration for Account Planning. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We used Prolifiq CRUSH as a not only an Account Planning tool, but used the implementation as a driver to get our whole CS organization into Salesforce. The combination of Account Plans and access to Salesforce has transformed how our Sales and CS teams collaborate on mutual accounts. ### 29. CRUSH Creates Consistency and Provides Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea B. | Business Operations Leader, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Prolifiq.ai CRUSH?** CRUSH has been a great tool to create consistency in our Account Plans, hold team members accountable and provide visibility to senior leadership. The CRUSH team has been wonderful to work with and is always willing to work with us on enhancements. **What do you dislike about Prolifiq.ai CRUSH?** No strong dislikes! If anything, as the Business (non-technical) person in the solutioning it is sometimes difficult to understand what Prolifiq should handle for us vs. what our own Salesforce admins and developers need to handle. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Prior to using CRUSH, we had information stored in many different ways and account plans built in varying tools, which proved to be confusing for all and made it hard to build a strategic plan for each account. As stated previously, CRUSH has been a great tool to create consistency in our Account Plans, hold team members accountable and provide visibility to senior leadership. ### 30. Account Planning Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Prolifiq.ai CRUSH?** Minimum customization to app/page layouts and super easy to set up and get using. My favorite features have got to be the relationship map with influence and the SWOT analysis. Have everything you need on 1 screen. **What do you dislike about Prolifiq.ai CRUSH?** Have not run across anything I don't dislike. One annoying thing in the current package is the relationship map groups not "sticky" / remember from last page visit if they were all open, all closed, partially open /closed **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Centralized place and defined business process for account planning that is aligning people correctly to better serve our clients. ### 31. VP of Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew Z. | Director of Enterprise Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Prolifiq.ai CRUSH?** Love the easy-to-use, customizable and dynamic relationship mapping. The ability to tie together Salesforce, Gainsight and other systems makes the solution sticky for our GTM team. **What do you dislike about Prolifiq.ai CRUSH?** Takes organizational alignment and change to roll out the plans and drive adoption but well worth the effort! The account team and support have been helpful to share best practices to get it launched. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Ability to quickly understand how well we know our customers and prospects. Where new opportunities exist or what challenges we need to address from a single view of the customer. ### 32. Excellent map relationship product **Rating:** 5.0/5.0 stars **Reviewed by:** Philip K. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Prolifiq.ai CRUSH?** My company is using just part of the Prolifiq suite - Relationship Maps. It's been easy to install and maintain and let admins and users create detailed account maps. We've rolled it out to our sales force and some of our account management team, and it's been well-received. Prolifiq has been good about adding new features with each new release. The price is pretty reasonable, so it wasn't terribly hard to sell internally, and you only need licenses for people who are going to use the maps - not the whole org. I recommend it. **What do you dislike about Prolifiq.ai CRUSH?** Everyone that wants to view the map needs a paid license, not just people that want to modify the map. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Making sure that our sales reps have a complete picture of everyone involved in a sale at a prospect company. ### 33. Top Relationship Map tool in the market **Rating:** 4.5/5.0 stars **Reviewed by:** Joao A. | GTM Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Prolifiq.ai CRUSH?** The ease of use and intuitiveness of the tool. It's incredibly easy to create new relationship maps and customize it to your needs. The bi-directional sync with Salesforce is extremely powerful as well. **What do you dislike about Prolifiq.ai CRUSH?** Not possible to map the level of influence and support to the contact page in Salesforce, defining a specific relationship map as the master map. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Prolifiq allows a much easier visualization of reporting lines and influence within customer orgs, defining more targeted selling or account management approaches. ### 34. Crush Account Planning **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2021 **What do you like best about Prolifiq.ai CRUSH?** Prolifiq offered great support throughout the installation. On launching the tool to the account management and new business team, there were lots of "ooh's and ahhh's". We can plan engagement and growth across our accounts in a more collaborative way globally, in a way that is simplified, structured, and easily accessible to all. Fantastic product that utilizes all of the native fields in salesforce, avoiding duplication of information. We love it. **What do you dislike about Prolifiq.ai CRUSH?** They are developing the tool all the time, and it keeps getting better. Pulling objects and fields from the salesforce app used to be time-consuming, however over the last release, this has changed; it is now straightforward. There is so much flexibility within the white space that it is overwhelming for the account team to know what fields to focus on. **Recommendations to others considering Prolifiq.ai CRUSH:** The product within a month is saving us time and money just by increasing our internal efficiencies. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Streamlined global account management Simplified reporting on strategic accounts for management Decreased duplication of effort with coordinating spreadsheets, word documents etc. ### 35. No more slide decks! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon W. | H, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Prolifiq.ai CRUSH?** Finally, a solution that integrates fully with Salesforce for account planning using information sales execs already maintain. CRUSH pulls information already tracked in Salesforce, organizes it in a clear way to everyone, from account teams to executives, and identifies gaps in a sales exec's planning. No more 50 page slide decks with numerous hours wasted to copy what was already in Salesforce for quarterly account reviews **What do you dislike about Prolifiq.ai CRUSH?** I wish there were output capability that can be delivered to the C-Suite. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Identify gaps in a sales exec's understanding of an account and organize the details so that macro-level strategies can be identified. On the first account plan a sales exec created they identified gaps in understanding the customer's objectives. ### 36. Strong Account Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Prolifiq.ai CRUSH?** Account Planning - The functionality here allows for clear plans of attack around high profile accounts, and is easily trained on. **What do you dislike about Prolifiq.ai CRUSH?** Relationship Map / Influence Chart Adoption - Building out the relationship map has been a bit of a struggle for our team. The potential for these visuals is huge, but we are still exploring ways to best utilize them across the team. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We are solving our problem of proactive account-based selling. Our old Salesforce instance/data collection mechanism was a bit more reactive and often did not tell the whole picture (white space, cross-sell efforts, etc.). ### 37. Prolifiq Crush Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Prolifiq.ai CRUSH?** Very easy to implement, and customize to our needs, relationship maps are amazing and the cross-sell feature is awesome. **What do you dislike about Prolifiq.ai CRUSH?** As it's native Salesforce we can adjust as required, all functionality is very useful. **Recommendations to others considering Prolifiq.ai CRUSH:** It's an excellent application, that makes planning and managing accounts simpler and easier **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Account Plans are completed frequently, which used to be in excel or PowerPoint, now it's all held directly in Salesforce and accessible by all. ### 38. Business Operation Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Prolifiq.ai CRUSH?** Relationship maps, Account plans and Cross-sell Data types **What do you dislike about Prolifiq.ai CRUSH?** The training content to use Prolifiq is somewhat confusing to track and get relevant information. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Opportunity and account matching, Relationship maps for pictorial representation of data. ### 39. Great Product, Better Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Prolifiq.ai CRUSH?** Account planning enables our team to build the right customer relationships with our customers **What do you dislike about Prolifiq.ai CRUSH?** Training and getting our internal teams prepped to use it. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Account planning post sale ### 40. Excellent product, even better company!! **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua G. | V, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about Prolifiq.ai CRUSH?** The simplicity of being able to structure our thoughts and disseminate this across our global organization. **What do you dislike about Prolifiq.ai CRUSH?** There is nothing to dislike. Any issues we have had have been dealt with expeditiously and in a professional manner. **Recommendations to others considering Prolifiq.ai CRUSH:** Compare this tool to the other tools available in the market...this tool is 100% integrated into Salesforce and has a simple learning curve. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** The main pain point that we have been able to address is finding a consistent tool to communicate our strategy with our clients and teammates. ### 41. Great tool for Accounts teams **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | VP of Client Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Prolifiq.ai CRUSH?** When thinking about what is needed in an account plan for your enterprise accounts, Prolifiq has developed a ton of great features for teams to build out. It's also super intuitive so requires little training from managers. **What do you dislike about Prolifiq.ai CRUSH?** Some more "get started" guides/videos to really lighten the load from the manager's perspective. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Definitely solving the need for spreadsheets/word docs to build out account plans - having all of this in Salesforce is key ### 42. Transformed into an account focused sales team with Prolifiq **Rating:** 5.0/5.0 stars **Reviewed by:** Spiros N. | President and Sales Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Prolifiq.ai CRUSH?** Complete support from the customer success team. **What do you dislike about Prolifiq.ai CRUSH?** Need more flexibility Cross-Sell data types. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Previously a territory-focused sales team, we now are account-focused and have the ability to turn account knowledge into better account penetration and increase sales. ### 43. Great Product, Great Team, unmatched customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Sr. Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Prolifiq.ai CRUSH?** Follow-up and follow-through is fantastic. They work with a high sense of urgency to meet our needs. They really take the time to understand what we are trying to accomplish **What do you dislike about Prolifiq.ai CRUSH?** Honestly, we have had a great experience and nothing to report that we don't like. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We were driving a unified customer engagement strategy for our most strategic accounts. Reporting progress and which strategies are effective to help us best utilize our resources. ### 44. CRUSH was the answer to our troubles **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob P. | Business Analyst, Publishing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Prolifiq.ai CRUSH?** We love that CRUSH is native in Salesforce, allowing us to easily customize to fit our needs and seamlessly integrate with other objects, workflow, and reporting. Prolifiq also provided outstanding support and follow through during our evaluation and implementation. **What do you dislike about Prolifiq.ai CRUSH?** Nothing at this time. However, I highly recommend putting in the work up front to determine how best to utilize CRUSH in your organization and clearly outline expectations to your team then monitor usage. The inherit flexibility could lead to messiness or problems with adaption otherwise. **Recommendations to others considering Prolifiq.ai CRUSH:** Extremely easy to implement considering the value. Prolifiq offers stellar support and we love that it's native in Salesforce. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Prior to CRUSH, our account planning was tracked in documents outside of Salesforce. CRUSH has provided management with more visibility into progress toward plan completion, impact on pipeline, and allows our sales team to work within Salesforce (where they live all day) which improves adoption. ### 45. Clean, straightforward framework for tracking enterprise opportunities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Prolifiq.ai CRUSH?** CRUSH allows us to accurately and cleanly depict our enterprise opportunities within our organization. We're able to quickly track key stakeholders and specific next steps to move an opportunity forward and remove the "noise" associated with getting to close. **What do you dislike about Prolifiq.ai CRUSH?** CRUSH is adding new features as the company gains feedback from its clients. As more information is loaded into the application, it would be helpful to see more guidance/how-tos/videos on how to best leverage all of the features within the solution. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** CRUSH consolidates information on a large enterprise opportunity so that we can quickly deliver opportunity status internally and eliminate non-critical tasks to move an opportunity forward ### 46. Great tool to enable our teams to collaborate on planning and execution **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Y. | Vice President - Consumer Healthcare Sales, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Prolifiq.ai CRUSH?** The fact that CRUSH is native to Salesforce makes it easy for us to tie into our current proceses **What do you dislike about Prolifiq.ai CRUSH?** Difficult to sum up executive level reporting and financials **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** With CRUSH we finally have a planning system that lives, and is not just printed out once a year. We adjust as the business environment changes, and are focused on results and collaboration ### 47. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Prolifiq.ai CRUSH?** The way they do Salesforce integration is a game-changer. It's built on the Salesforce platform in native lightning fashion. A few clicks and your org is up and running. "No excuses. now let's get your account planning done" **What do you dislike about Prolifiq.ai CRUSH?** They are pretty light on advance features, which has its strengths and weaknesses. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We want our sales reps to put their strategic and execution plan into Salesforce vs the typical Powerpoint create and forget cycle. This allows us to report on the metrics of "what did you actually do with the promises you stated" ### 48. No more multiple UIs, different apps to juggle, or lost versions of docs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2019 **What do you like best about Prolifiq.ai CRUSH?** I think the best thing I like about CRUSH is that it's native to Salesforce. One might not think that's a big deal but it can be a pain having to switch between different apps with different user interfaces just to get the data you need for account planning. Salesforce is great for many things but, sometimes, the info you need is scattered among various objects; CRUSH helps with that by displaying the info you need in one place for a high-level snapshot. **What do you dislike about Prolifiq.ai CRUSH?** I don't like that it's not free :) On a serious note, it's not that expensive. I believe it's 35/mo per user, which is just over a dollar a day. Pretty sure there is a free trial, too. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** I hadn't really given much thought to identifying and documenting the key influencers on an account plan until I saw the Stakeholder Influence chart in CRUSH. It's a visual representation of the people involved in an account plan that are blockers, champions, and such. The chart is drag and drop, which makes it quick and easy to shift people around based on their status and influence level. If it weren't that simple, I probably wouldn't spend time in this area and just try and keep a mental record of where people are at, which is not best practice. ### 49. Very Intuitive for Account Planning **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Manager-Client Engagements and Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2019 **What do you like best about Prolifiq.ai CRUSH?** Best thing about crush is how intuitive and straightforward to implement it is. It’s an awesome way to move Account planning into Salesforce. **What do you dislike about Prolifiq.ai CRUSH?** Not a lot - it’s a pretty easy tool to set up and use. **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** Getting better and clearer strategy and plans for our key accounts ### 50. PROLIFIQ CRUSH has brought visibility of our strategic accounts to our entire sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Vice President of Sales, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Prolifiq.ai CRUSH?** Being native in SalesForce & the service the team has given us has been incredible. It has increased the sales team engagement. **What do you dislike about Prolifiq.ai CRUSH?** The printable view does not show everything that is in CRUSH **What problems is Prolifiq.ai CRUSH solving and how is that benefiting you?** We have been able to eliminate using strategic account plans outside of SalesForce. ## Prolifiq.ai CRUSH Discussions - [Can I configure Prolifiq in my Salesforce instance?](https://www.g2.com/discussions/configuration-b739781f-3246-4fa1-8d25-745376a28e47) - 1 comment, 1 upvote - [What is the pricing?](https://www.g2.com/discussions/pricing-d698d02a-7f4e-4933-9cfa-f22aeca29614) - 1 comment, 1 upvote - [How do you help us become successful?](https://www.g2.com/discussions/support-22703526-709a-4625-8056-2341ecf6545f) - 1 comment, 1 upvote - [Is there any integration?](https://www.g2.com/discussions/integration-f59bb2af-aa85-4579-a679-fba5305aff4e) - 1 comment, 1 upvote - [How long does it take to implement Prolifiq CRUSH?](https://www.g2.com/discussions/salesforce-implementation-timeline) - 1 comment, 1 upvote - [View Prolifiq.ai CRUSH pricing details and edition comparison](https://www.g2.com/products/prolifiq-ai-crush/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+23%3A52%3A49+-0500&secure%5Bsession_id%5D=a722d4a1-cd0b-42bb-8a91-06bf5297e975&secure%5Btoken%5D=f92d820dc3bfb36deaa0a6c7b1cd91b49904320f5d75f8d09d632ba0954c2c62&format=llm_user) ## Prolifiq.ai CRUSH Features **Sales Team** - Flexible Sales Process - Training Mode - Playbooks **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Intelligence** - Opportunity Identification - Zero-touch Renewals - Smart Content **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Mapping** - Multiple Org Charts - Stakeholder Roles **Administrative** - Integration - Employee Structure **Agentic AI - Customer Revenue Optimization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Prolifiq.ai CRUSH Alternatives - [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) - 4.5/5.0 (607 reviews) - [Altify](https://www.g2.com/products/altify/reviews) - 4.2/5.0 (73 reviews) - [Revegy](https://www.g2.com/products/revegy/reviews) - 4.3/5.0 (39 reviews)