Projectworks Reviews (222)

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Projectworks Reviews (222)

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4.5
223 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of Projectworks, highlighting how it simplifies project management, time tracking, and invoicing. Many appreciate the seamless integration with tools like Xero, which enhances financial oversight and reporting. However, some users note that the reporting functionality could be more robust, indicating a desire for improved customization options.

Pros & Cons

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Kevin L.
KL
Kevin L.
Director of technology
Mid-Market (51-1000 emp.)
"All-in-One, Flexible End-to-End Project Management Solution"
5/5
What do you like best about Projectworks?

It contains all the tools we need to take a project from start to finish. It isn’t biased toward one feature; instead, the program clearly provides end-to-end solutions. Furthermore, it offers flexibility and customization options, allowing us to tailor the product to suit our business needs. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It’s not really about a dislike, but it would be very handy to have some mass-updating features. For example, when we’re entering a new financial year and need to update everyone’s cost/post rate, it would be great to be able to export a template from Projectworks into a CSV, then import it again after updating the CSV file.

Another small feature request: when we choose an hourly-rate job, it would be helpful if the budget could align with the final invoiced amount. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Kevin, thanks for the considered review of your experience with Projectworks. It's so great to hear that we have all the tools you need while offering enough flexibility and customization to suit your firm's requirements.

We'll be sure to pass on your feedback regarding mass-updating and budget alignment for hourly-rate jobs.

Looking forward to supporting you and your team throughout the rest of this year and continuing to bring more to the tools and features you appreciate. Thanks again for generously sharing your experience!

Stefi G.
SG
Stefi G.
Project Lead
Mid-Market (51-1000 emp.)
"Reliable, Data-Rich Projectworks with Great Integrations and Support"
4.5/5
What do you like best about Projectworks?

I think the depth of information that we can add along with Project Risks, Industry type or any other custom field that we can add. Projectworks has been a helpful tool to understand gross margin, project status, and key trends that we need in operations. In terms of UI/UX I think it's simple and very straightforward. Some icons just needs further improvement. Love that it has integration options for xero , and an sql database connector for Azue to looker studio. In terms of performance, no downtime that I can recall. Very reliable in getting accurate data required. In terms of pricing i think we're getting the value out of Projectworks as we use it to drive key business decisions. In terms of support, we get immediate answers if ever we need help. One thing that would be very useful to is to have AI Claude connector, AI . AI Would really help automate things around encoding. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The least thing I dislike about projectworks is pinning timecodes manually, whenever I create a timecode that should already be pinned automatically on the user's timesheet. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks Stefi, it's so great to hear that Projectworks has been a valuable tool for your operations, providing reliable data and helpful integrations. We're also glad to hear that you find the pricing to be valuable and that our support team has been responsive. Thank you also for sharing your thoughts on pinning timecodes. We will be looking into AI connectors soon, so your feedback here is really helpful and will be passed on directly.

Thanks again for choosing Projectworks for your margin and profit monitoring, we look forward to continuing to support you and your team, bringing more value this year!

James G.
JG
James G.
Data & Analytics Portfolio Lead
Mid-Market (51-1000 emp.)
"Simple Interface, Slow Performance"
3.5/5
What do you like best about Projectworks?

I like Projectworks for its simplicity. Unlike other resource planning tools I've used, it's not clunky and hard to use. It's straightforward from a user experience perspective, without hidden buttons, menus, and settings. The data model makes a lot of sense and allows us to connect it into reporting systems very easily. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I find it's still very slow, given the amount of data it holds. It still seems to process it all very slowly, and sometimes it can be a bit of a punish to sit at the screen and wait for it to load. For some very large projects we have, it might not even load at all. Review collected by and hosted on G2.com.

KF
Kieran F.
Customer Solutions Manager
Mid-Market (51-1000 emp.)
"Time-Consuming UI for Adding Staff to Projects and Timecodes"
1.5/5
What do you like best about Projectworks?

With API Access, I was able to create integrations with our internal products to improve efficiency across the business. We also used ProjectWorks as our consistent, cross-region leave management and timesheeting tool Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The user interface means that adding staff members to projects and time codes is very time-consuming. The integrations into our tools are poorly designed and inefficient. A product like Clockify provides a much better experience when using its add-on. The product is also very expensive for what we use in the product. The resource management was so complex tas to be useless in our case. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Kieran, I'm sorry to hear that your experience of Projectworks wasn't quite what you wanted it to be and I appreciate your honest feedback on your firm's experience. It's great to hear that the API access was beneficial for your business, as well as consistent leave management and timesheeting.

We are currently undertaking a substantial review and upgrade of resourcing so your thoughts will be valuable - I'd like to offer you a 1:1 meeting with our Product Owner who is doing this work. If you'd like to meet with them to discuss your thoughts, please get in touch at support@projectworks.com. Thank you again for sharing your feedback with us.

RN
Rahul N.
DevOps Engineer
Mid-Market (51-1000 emp.)
"Game changer for managing projects and team workloads"
4.5/5
What do you like best about Projectworks?

Projectworks has really made managing our projects a lot easier. It brings everything together in one place planning, team workload, budgeting, and invoicing. The visual timeline helps us spot any potential delays before they even happen, and the dashboard with charts makes everything super easy to understand. The timesheet feature is simple, so our team can track their time accurately and we can create invoices without any hassle. The heat map shows if anyone is overloaded with work, which helps us balance things out. It works well with other tools like Salesforce, so we can easily transfer data when needed. Since it is web-based, we can access it from anywhere, making our work more flexible. Plus, the customer support is always quick and helpful whenever we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One thing I would like to see improved with Projectworks is even more integrations with other tools we use. While it works well with tools like Salesforce, adding more options would make the data transfer even smoother. Sometimes, a little more customization in reports would also be helpful for our specific needs. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks Rahul for your considered review. It's so great to hear that Projectworks has had such a positive impact on your project management process and helped you to stop juggling multiple tools. We're pleased that our features, such as the timesheets, heat maps and Salesforce integration, have been instrumental in making your work more flexible and efficient.

Please do get in touch with our lovely customer support team to suggest any integrations that you think would work well for you - support@projectworks.com. We're committed to continuing to build out our integration offerings, so we'd love to hear any details.

Thanks again for taking the time to share your experience!

NK
Nandani K.
SRE
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable solution for consulting project management"
4.5/5
What do you like best about Projectworks?

Projectworks has been really helpful for managing our consulting projects because it fits well with the way our team works. It makes it easier to handle project planning, team workload, and finances all in one place. One thing I find very useful is the ability to see project profitability and forecast future revenue, which helps us plan ahead and manage budgets better. The resource heat map also helps quickly see if someone is overloaded with work or if someone has extra capacity. I also like how simple the time tracking and invoicing process is, especially the easy to use timesheet interface for the team. Since it is web based, we can access it from anywhere, which makes daily work more flexible. On top of that, their support team is very responsive and always helpful when we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One small thing I do not like is that when someone starts using Projectworks for the first time, it can take a little time to understand all the features. Since the platform handles projects, finances, and team planning together, new users may feel a bit confused at the beginning. People usually need some time to explore the system and get used to how everything works. But once the team becomes familiar with it, the platform becomes much easier to use in daily work. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Nandani, thanks for your positive review of Projectworks! It's great to hear how it fits in with the way your team works and is making things easier for you, especially in regards to your biggest problems you used to face. It's so good that you've seen value in the resource heat map to manage capacity and make better financial decisions.

Our support team will be so pleased to hear your feedback as well. Thanks again for being part of the Projectworks community and for your thoughtful feedback!

Michael B.
MB
Michael B.
Infrastructure Manager
Mid-Market (51-1000 emp.)
"Time-Saving Integration with Intuitive Usability"
4/5
What do you like best about Projectworks?

I use Projectworks for annual leave booking, timesheets, and expenses. I love that it provides me with one system to perform all these activities, which saves me time by not having to switch between different systems. The integrations with other systems mean I don't have to re-enter data multiple times. I really appreciate the easy-to-use screens. When I'm entering timesheets, I'm able to filter project and activity codes to those relevant to me, which makes data entry quicker. The initial setup was reported as very simple, with good support if needed. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I would like more integrations to avoid having to enter data multiple times. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Michael, thanks for taking the time to share your positive experience using Projectworks.

It's so great to hear how you're saving time by doing more in one easy to use setup. We hear you on more integrations - we've adding far more this year than we've ever done and so please reach out to our team if you have something in mind that would be particularly helpful.

Greg Gillespie E.
GE
Greg Gillespie E.
Principal
Small-Business (50 or fewer emp.)
"Simplified Resourcing and Project Management"
4.5/5
What do you like best about Projectworks?

I like the simplicity of use of Projectworks, being able to see all of my consultants within one window. It's great for seeing who's entered their timesheet, who hasn't, who's got their resources in, and who hasn't. I also appreciate having a holistic view of what projects are resourced and where our budgets are, along with everything associated with projects in our organization and the consultants working on them. The initial setup of Projectworks was very simple, especially compared to our previous in-house built system, which wasn't nearly as sophisticated. Projectworks allows us to view all of our projects in one location and resource our consultants for extended periods, log time entries, approve time requests, and integrate with our accounting system. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

More notifications within Microsoft Teams would be an ideal feature for us. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks Greg for your detailed, positive review - it's great to hear how Projectworks has centralized your project management while also simplifying resourcing and giving you better visibility of budgets and teams.

We hear you on the new Microsoft Teams integration, it just came out so we'd love to know any more details on what you'd like to see there as we continue to build it out.

Thanks again for continuing to choose Projectworks, we look forward to bringing you even more value this year!

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Real-Time Budget Tracking and Flexible Reporting"
4/5
What do you like best about Projectworks?

The real-time project status is very helpful, since we can quickly see how much budget is left, especially for clients with strict budgets. The customizable reports are also nice, as long as you have the knowledge to build a report.

Time tracking and the leave features in Projectworks are also useful. The process is straightforward, and the interface is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I find the onboarding part a bit limited in terms of what you can enter. I hope it can be integrated with other HR platforms aside from Bamboo. We currently use Hibob, and it would be quicker and easier if the two were connected to reduce manual input.

The customized reporting feature could also be improved to make it more user-friendly. Right now, the process can be difficult to navigate, especially for users who don’t typically use BI tools.

Also, the invoicing part feels very limited since it’s basically just sending an email. I hope there’s an option to set up automated follow-up emails, especially for overdue invoices. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

It's great to hear your detailed feedback and wins as you use Projectworks - we're thrilled to hear that you find the real-time project status, customizable reports, time tracking, and leave features helpful for managing your projects efficiently.

Thanks also for your feedback on our custom reporting feature - it is definitely an advanced feature that is best suited to people with SQL skills. We're continuing to build on our inbuilt report library too, so that we can make data analysis accessible for everyone - let us know if there are any reports you'd expect to see there in future. We are also looking to integrate with further HR platforms this year, so I will definitely pass on your note about Hibob!

If you have any further suggestions, please feel free to reach out. We're here to assist you and ensure you have a seamless experience with Projectworks.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Great Features and Processes"
4/5
What do you like best about Projectworks?

The transition from using the forecasting tool to being able to prepare an invoice.

I also like the access level settings and being able to create these to align with staffing groups. Setting up custom fields is another feature I like. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The data migration wasn't exceptionally smooth, so we have had to make a lot of adjustments and still come across invoices not assigned to the correct budgets etc.

Another thing I struggle with is some of the limiting filters, especially in the time entries tab - it would be beneficial for us to be able to filter by Budget.

A stronger search function. All of our projects start with 80XXX - would be good to be able to search for XXX and the project to pop up. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks, including the transition to preparing invoices, access level settings and custom fields - they are something we've very intentionally worked on with firms. It's also great to hear that your accounts teams are finding value in creating custom reports with Projectworks. I will pass on your feedback around search, filtering and migration. We look forward to bringing you further enhancements to Projectworks this year and thanks again for your support.