# Prisma Access Reviews **Vendor:** Palo Alto Networks **Category:** [Cloud Edge Security Software](https://www.g2.com/categories/cloud-edge-security) **Average Rating:** 4.3/5.0 **Total Reviews:** 72 ## About Prisma Access Palo Alto Networks Prisma® Access protects the hybrid workforce with the superior security of ZTNA while providing exceptional user experiences from a simple, unified security product. Purpose-built in the cloud to secure at cloud scale, only Prisma Access protects all application traffic with best-in-class capabilities while securing both access and data to dramatically reduce the risk of a data breach. With a common policy framework and single-pane-of-glass management, Prisma Access secures today’s hybrid workforce without compromising performance, backed by industry-leading SLAs to ensure exceptional user experiences. ## Prisma Access Pros & Cons **What users like:** - Users value the **consistent cloud-delivered security** of Prisma Access, enhancing protection for all users regardless of location. (34 reviews) - Users appreciate the **comprehensive security** of Prisma Access, highlighting its robust protection for distributed workforces. (23 reviews) - Users value the **enhanced security capabilities** of Prisma Access, ensuring safe access across diverse workflows and data. (22 reviews) - Users value the **comprehensive security** of Prisma Access, ensuring robust protection for distributed workforces. (21 reviews) - Users value the **consistent cloud-native security** of Prisma Access, ensuring safety for remote and distributed workforces seamlessly. (21 reviews) - Features (16 reviews) - Users praise the **ease of use and setup** of Prisma Access, valuing its seamless integration and powerful features. (15 reviews) - Zero Trust Security (15 reviews) - Data Security (14 reviews) - Solution Effectiveness (14 reviews) **What users dislike:** - Users find the **complex setup** of Prisma Access time-consuming and challenging, affecting initial implementation. (20 reviews) - Users find the **complex implementation** of Prisma Access challenging, especially without dedicated network/security teams for setup. (19 reviews) - Users find the **initial setup complex** , especially for organizations lacking dedicated network/security teams, leading to challenges in configuration. (17 reviews) - Users find the **price of Prisma Access** to be a significant drawback, affecting overall value perception. (15 reviews) - Users find the **difficult learning curve** of Prisma Access challenging, particularly for those unfamiliar with Palo Alto's tools. (11 reviews) - Difficult Configuration (10 reviews) - Difficult Learning (7 reviews) - Users report **poor customer support** , leading to frustrating experiences and difficulty in resolving issues effectively. (7 reviews) - Poor Documentation (6 reviews) - Limited Customization (5 reviews) ## Prisma Access Reviews ### 1. Reliable Cloud Security with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen C. | Network Security Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2025 **What do you like best about Prisma Access?** What I like best about Prisma Access is its ability to provide consistent, cloud-delivered security across all users—regardless of location. The integration with other Palo Alto Networks tools like Cortex and Panorama makes it easier to manage and monitor security posture from a centralized dashboard. I also appreciate the strong Zero Trust Network Access (ZTNA) capabilities and how seamlessly it scales with remote and hybrid workforce demands. **What do you dislike about Prisma Access?** While Prisma Access offers robust security, the initial setup and configuration can be complex and time-consuming. It often requires specialized knowledge or assistance from Palo Alto Networks support or partners, especially when integrating with existing infrastructure. Additionally, troubleshooting issues isn't always straightforward, and the documentation—though improving—can sometimes lack clarity for more advanced use cases. Pricing can also be a concern for smaller organizations. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access is solving the challenge of securely connecting a distributed workforce by providing consistent security policies and protection regardless of user location. It eliminates the need for backhauling traffic to a central data center, reducing latency and improving user experience. Additionally, it helps consolidate multiple security functions into a single cloud-delivered platform, simplifying management and improving visibility across the network. ### 2. New Approach to the Cloud Access **Rating:** 5.0/5.0 stars **Reviewed by:** Hanzeela B. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Prisma Access?** Cloud-Delivered Security: Next-Generation Firewall (NGFW) URL filtering Threat prevention Data loss prevention (DLP) Global Coverage: Uses Palo Alto’s global cloud infrastructure to provide low-latency security across multiple locations. Zero Trust Network Access (ZTNA): Secure application access without exposing internal networks. Mobile User and Branch Protection: Protects remote/mobile users, and branch offices using the same security policies. Secure Web Gateway (SWG): Controls web access and prevents threats at the cloud edge. Cloud Management: Managed through Prisma Access Cloud Management Console or Panorama (Palo Alto’s central management). Integration with SD-WAN & Identity Providers: Works well with 3rd-party SD-WANs, Azure AD, Okta, etc. **What do you dislike about Prisma Access?** Vendor Lock-In Deep integration with Palo Alto products means shifting to another vendor in the future can be resource-intensive. Existing investment in GlobalProtect or Panorama makes migration difficult. 📶 Bandwidth-Based Licensing May Be Limiting For some use cases, especially branch site protection, bandwidth-based pricing can be restrictive. May require careful planning for high-throughput environments. 🧩 Integration Gaps with 3rd Parties While improving, some integrations with 3rd-party SD-WANs or identity services may still have limitations or require workarounds. **What problems is Prisma Access solving and how is that benefiting you?** cloud Management: Managed through Prisma Access Cloud Management Console or Panorama (Palo Alto’s central management). Cloud-Delivered Security: Next-Generation Firewall (NGFW) URL filtering Threat prevention ### 3. Best-in-class protection, operational resiliency and exceptional user experience with Prisma Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Prisma Access?** We invested in SASE with Palo Alto cloud-delivered network security and ZTNA Prisma Access, powered by AI, protects our entire network with cloud-native network security with real-time prevention of threats, application control and Zero Trust policies. Prisma Access allows us to stop the latest and most sophisticated web-based threats. We benefit from deep visibility and command of all applications with controls and contextual policies to protect our sensitive data. Palo Alto support was great both pre- and after-sales with quick response and resolutions. **What do you dislike about Prisma Access?** A major drawback could be the price of Prisma Access. For a large global company like ours it was easier to justify the cost and take advantage of the Prisma Access global scale. Easy integration especially for existing Palo Alto customers, but could be a challenge in some environments. **What problems is Prisma Access solving and how is that benefiting you?** We managed to route all our remote users through PA Prisma Access and they don't have to connect through our data center thus reducing the load on our network. Great help from the PA Professional Services to assist in the deployment. We found more advantages with Prisma Access than ZScaler or Netskope, mostly due to the specifics of our manufacturing business and large multi-national operations. We saw significant returns on investment in the first two years so it was a win for us. ### 4. From Deployment to Daily Use: How Good Is Prisma Access G2? **Rating:** 5.0/5.0 stars **Reviewed by:** Kuchuru Mysura R. | Data Science and Visualization Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Prisma Access?** What I like best about Prisma Access is its seamless integration of cloud-delivered security and networking. It offers consistent security policies across users and locations, which is essential for hybrid work environments. The centralized management through the Cloud Management Console (Panorama) makes policy enforcement, visibility, and troubleshooting much easier. In particular, the ability to scale globally while maintaining zero trust principles stands out. The built-in threat prevention, URL filtering, and sandboxing are highly effective, and Palo Alto’s constant updates via WildFire threat intelligence ensure you're protected against emerging threats. Performance has also been reliable, with minimal latency even when connecting remote users to globally distributed points of presence. **What do you dislike about Prisma Access?** What I dislike about Prisma Access is that the initial setup and onboarding can be complex and time-consuming, especially for teams unfamiliar with Palo Alto’s ecosystem. The learning curve is steep, particularly around policy configuration, routing, and integration with existing infrastructure. Additionally, troubleshooting issues can be challenging, as logs and diagnostics sometimes lack the depth or clarity needed for quick resolution. Support responsiveness varies, and some advanced features may require additional licensing or aren’t fully intuitive out of the box. Finally, performance may occasionally vary depending on the user's geographic location, depending on the proximity and load of the nearest point of presence. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access is solving the challenge of providing consistent, secure, and scalable remote access across a globally distributed workforce. With more users working from home or remote offices, traditional VPNs and on-prem firewalls couldn’t keep up with the scale, performance, or security requirements. By moving to a cloud-delivered SASE model with Prisma Access, we’ve been able to: Enforce uniform security policies across all users, regardless of location. Eliminate backhauling traffic to centralized data centers, reducing latency and improving user experience. Simplify operations through centralized policy management and automated updates. Strengthen our Zero Trust posture, with identity-based access controls and integrated threat prevention. Overall, it’s helped us reduce risk, improve productivity, and scale security faster than we could with legacy infrastructure. ### 5. Reliabiity **Rating:** 4.0/5.0 stars **Reviewed by:** Youssef J. | AI Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Prisma Access?** Prisma Access makes remote worker connectivity easier with its highly scalable and secure cloud-based solution. Its strong threat prevention capabilities, smooth interaction with current infrastructure, and uniform policy enforcement across sites are interesting. Even for big, dispersed teams, maintaining visibility and control is made simple by Panorama's centralized management. Additionally, it performs dependably, has low latency, and has robust support for Zero Trust Network Access. **What do you dislike about Prisma Access?** An indepth knowledge of Palo Alto Networks' ecosystem is necessary for the initial setup/configuration, which can be complicated or even frustrating. It can take a lot of time to troubleshoot configuration problems, particularly those involving tunnel management and traffic routing. Additionally, assistance response times during important outages could be shortened, and price may high for smaller enterprises. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access has assisted us in overcoming the difficulty of safely connecting users to our internal resources without using conventional VPNs. By implementing strict access controls and ongoing monitoring, it considerably lowers the chance of data breaches. No matter where a user is located, the platform guarantees safe internet access, streamlines policy administration, and increases network visibility. Improved user experience, increased productivity, and a higher overall security posture have all resulted from this. ### 6. Reliable cloud security with strong remote access features **Rating:** 5.0/5.0 stars **Reviewed by:** chandana a. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Prisma Access?** What I like best about Prisma Access is its ability to deliver consistent, cloud-native security for users anywhere, without the complexity of traditional network setups. It combines Zero Trust Network Access, secure web gateway, and firewall-as-a-service in one unified platform. With its global presence, it ensures low-latency access and real-time threat prevention, making it ideal for securing remote users, branch offices, and cloud applications. **What do you dislike about Prisma Access?** While there’s little to dislike, if I had to mention something, it would be that Prisma Access continuously evolves, which is actually a positive—Palo Alto Networks frequently updates and enhances the platform with new features and improvements. This ongoing innovation ensures the product stays ahead of emerging security threats and adapts to changing network demands, making it a future-ready solution for secure access. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access solves the challenge of securing a distributed workforce by providing consistent, cloud-delivered security across all users, locations, and devices. It eliminates the need for traditional VPNs and on-prem firewalls by offering secure access to applications from anywhere, with Zero Trust enforcement. This has benefited us by simplifying network management, improving performance for remote users, and strengthening our security posture through centralized policy control and advanced threat prevention—all while reducing infrastructure overhead. ### 7. Secure and Scalable Remote Access Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sandhya K. | Data Engineer/Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Prisma Access?** Improved secure remote access, simplified cloud integration, enhanced network visibility, centralized control across users and locations, and better threat management. **What do you dislike about Prisma Access?** While Prisma Access is a powerful solution, the initial deployment and configuration can be complex, especially for teams without prior experience with Palo Alto tools. The learning curve for new administrators is fairly steep. Additionally, log data can be overwhelming and difficult to filter without proper training. Occasionally, there are latency issues during peak usage, and troubleshooting these performance drops can be time-consuming. License and billing management could be more transparent, and documentation could be improved for advanced use cases **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access is solving the challenge of securing a distributed workforce by providing consistent, cloud-delivered security for remote users and branch offices. It eliminates the need for traditional VPNs, improves visibility into user activity, reduces latency with local breakouts, and ensures compliance through centralized policy management. This has enhanced our security posture, reduced operational overhead, and improved user experience across global locations. ### 8. Prisma Access Review- Nabil Javeed **Rating:** 4.0/5.0 stars **Reviewed by:** Nabil J. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Prisma Access?** What I like best about Prisma Access is how it combines enterprise-grade security with the flexibility of the cloud. It also integrates well with existing Palo Alto gear, which makes hybrid setups much easier. And honestly, the consistent security policies across all users and apps, no matter where they are, is a game-change especially with the increase in hybrid work. **What do you dislike about Prisma Access?** What I dislike about Prisma Access—speaking honestly from a practical, day-to-day point of view—is that while it's powerful, the complexity under the hood can be frustrating, especially during initial setup or when something breaks. Its very difficult to troubleshoot using logs and the documentation doesn't deep dive into technicalities. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access turns fragmented edge security into a unified, cloud-native model. That means fewer moving parts, better control, and a more secure environment across all endpoints and locations—without compromising user experience. ### 9. Secure Access Without the Complexity – Prisma Access Delivers at Scale **Rating:** 4.0/5.0 stars **Reviewed by:** Emmett R. | Manager, Information Management & Analytics, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Prisma Access?** Prisma Access excels in providing enterprise-grade security with a cloud-native architecture that actually scales. As a decision-maker, I appreciated how quickly we could onboard remote teams without compromising on visibility or control. The centralized management dashboard is intuitive, allowing our network and security teams to align effortlessly. Integration with our existing identity provider was smooth, and the granular policy controls gave us confidence that we weren’t trading off security for usability. Prisma Access also enabled faster incident response thanks to its logging and analytics features. **What do you dislike about Prisma Access?** While Prisma Access is powerful, the initial configuration can be daunting—especially if you don’t have prior Palo Alto Networks experience. Documentation is extensive but not always clear, and we occasionally ran into issues with policy propagation delays. Additionally, some legacy applications didn’t play nicely with the always-on VPN, requiring manual exclusions. Support is responsive but can sometimes take longer than expected to resolve more complex issues. That said, once things are set up, the day-to-day experience is solid. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access has helped us modernize our security posture without needing to overhaul our infrastructure or grow our team significantly. As we adopted hybrid and remote work models, we needed a scalable way to extend secure access to employees across geographies, without compromising on compliance or visibility. Prisma Access gave us exactly that—secure connectivity from anywhere, consistent policy enforcement, and centralized monitoring. It’s reduced our dependency on clunky legacy VPNs, improved our end-user experience, and freed up IT resources to focus on more strategic work. ### 10. security cloud-based projects **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge C. | Cyber Threat Intelligence Analyst III, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Prisma Access?** The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offers, such as robustness for remote work and Zero Trust, integration with threat intelligence and its scalability. **What do you dislike about Prisma Access?** Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. **What problems is Prisma Access solving and how is that benefiting you?** Zero trust management for the entire infrastructure, securing it against unauthorized or excessive access, lateral movement within the network in an efficient manner. ### 11. It keeps hanging **Rating:** 0.5/5.0 stars **Reviewed by:** Purity F. | Service Desk Analyst **Reviewed Date:** August 04, 2025 **What do you like best about Prisma Access?** I dont like you can get better. It needs to be monitored and cam be insecure. Does not meet the company needs. I have found other platforms that deliver much better **What do you dislike about Prisma Access?** I would say maybe providing more details so that users can be able to use it, especially the ones that are not tech-savvy.. constant upgrades needed to improve. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access enhances security and reliability for remote work, integrating seamlessly with Microsoft services. It simplifies user authentication and access, supporting productivity and ensuring secure connectivity. ### 12. Secure, Scalable, and Streamlined **Rating:** 4.5/5.0 stars **Reviewed by:** Larisa Nicoleta A. | Lead Engineer, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Prisma Access?** Cloud-Native Security: Prisma Access provides seamless protection for users and data anywhere. Scalability: It easily supports remote workers and branches. Consistent Policies: I love the uniform security across all locations. Centralized Management: Managing everything from one intuitive interface is a breeze. Reliable Performance: Low-latency connections keep things running smoothly. Threat Protection: It effectively blocks malware, phishing, and zero-day threats. **What do you dislike about Prisma Access?** Complex Initial Setup: Setting up Prisma Access was a bit challenging and took longer than expected. Steep Learning Curve: It took me some time to get familiar with all the features and configurations. Occasional Performance Issues: I’ve noticed occasional latency spikes during high traffic periods. Limited Customization: Some policy and configuration options feel a bit restrictive. Support Response Time: I’ve experienced slower-than-expected responses from Palo Alto’s support team. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access has been a game-changer for my team: Seamless Remote Connectivity: Secure and easy remote access for everyone. Unified Security Policies: Simplifies managing security across locations. Robust Threat Defense: Blocks threats like malware and phishing in real-time. Efficient Management: The intuitive dashboard saves me time. Scalability: Grows with our team without hassle. Enhanced User Experience: Fast, reliable access keeps us productive. Overall, it’s streamlined our security and made remote work much easier. ### 13. Unified Security and Seamless Experience for Hybrid Workforces **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Prisma Access?** Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protection Operational Efficiency for IT Teams **What do you dislike about Prisma Access?** Prisma Access should improve its third-party integration capabilities to reach a broader user base. Enhanced interoperability with popular security and productivity platforms would make it more versatile and appealing for diverse environments. **What problems is Prisma Access solving and how is that benefiting you?** Web-Based Threats and Encrypted Traffic Risks Unmanaged Devices and BYOD Blind Spots Fragmented Security Architectures Legacy Perimeter-Based Security Limitations ### 14. Good monitoring tool but definitely needs improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Prisma Access?** The best thing I like talking about prisms access would be the way they network and do mobile monitoring applications and remediates the issues quickly **What do you dislike about Prisma Access?** The thing I dislike about prisma access would be its access portal. It’s challenging to access the prisma access portal. The design can be frustrating sometimes **What problems is Prisma Access solving and how is that benefiting you?** It’s solving the secure and efficient remote access and network security. The connection between offices and mobile users and branch offices are quite good ### 15. Reliable Cloud-Delivered Security with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Ramya Y. | soc, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Prisma Access?** Prisma Access provides a comprehensive cloud-based security solution that ensures secure access to applications from any location. Its seamless integration with existing security policies and robust threat prevention capabilities make it a strong choice for enterprises. The ability to scale security across users globally without compromising performance is a significant advantage. Additionally, its user-friendly dashboard and AI-driven threat intelligence enhance visibility and control over network security. **What do you dislike about Prisma Access?** While Prisma Access offers excellent security features, the initial deployment and configuration can be complex, requiring skilled expertise. Some users may experience latency issues depending on geographic location and network conditions. Additionally, troubleshooting issues related to policy enforcement and connectivity can be time-consuming. Pricing can also be on the higher side compared to other alternatives, making it less viable for smaller businesses with budget constraints. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access is solving the challenge of securing remote and hybrid workforces by providing cloud-delivered security at scale. It eliminates the need for traditional VPNs, reducing complexity while ensuring consistent security policies across all users, regardless of location. Its Zero Trust Network Access (ZTNA) model minimizes attack surfaces, protecting against modern cyber threats. For me, the benefits include improved network visibility, simplified security management, and reduced risk of data breaches. The centralized dashboard and AI-powered threat intelligence enhance proactive security measures, making it easier to detect and mitigate threats efficiently. Additionally, Prisma Access optimizes performance with cloud-based security enforcement, ensuring seamless connectivity without compromising security. ### 16. Safe, secure, and out of the way **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew L. | Software Engineer 2, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Prisma Access?** It is safe and out of the way for developers to develop and not think about security! That means security will be handled by Palo Alto, which is very helpful. **What do you dislike about Prisma Access?** Prisma Access has GlobalProtect VPN which connects to my network. Sometimes it does not connect but I'm not sure if that is because of our networks or because of Palo Alto Networks. **What problems is Prisma Access solving and how is that benefiting you?** Connecting to a secure corporate portal so we can use it securely. Additionally the monitoring is important to track for my company. This reduces threat actors and hardens infra. ### 17. Prisma Access Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Prisma Access?** It consolidates multiple security functions—firewall, SWG, ZTNA, CASB—into a single platform, which reduces operational complexity and improves visibility across the entire network. **What do you dislike about Prisma Access?** the initial setup and policy configuration can be complex, especially for teams that aren’t already familiar with Palo Alto’s ecosystem. The learning curve is steeper than expected, and getting the full value requires time and skilled resources **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access is helping us solve the challenge of securing a distributed, hybrid workforce without compromising performance or visibility. With users connecting from various locations and devices, we needed a way to enforce consistent security policies while reducing reliance on traditional on-prem solutions. Prisma Access allows us to deliver secure access to applications—whether cloud-based or internal—through a single, cloud-delivered platform. This has significantly reduced risk exposure, simplified management, and improved the end-user experience by minimizing latency and connectivity issues. It’s also helps in meeting compliance requirements more effectively, thanks to centralized logging, threat prevention, and integration with identity providers for zero trust access. You’ve hit the Free plan limit for GPT-4o. ### 18. Excellent way to review and find great software. **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh H. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Prisma Access?** One stop shop to look for all the software we need for our business. The search feature allowed us to find tax and accounting software we badly needed. **What do you dislike about Prisma Access?** Nothing really. The website is clean and search interface is super helpful. But I do think the availability of the software can be somewhat more exhaustive in terms of pricing and features. **What problems is Prisma Access solving and how is that benefiting you?** We were experiencing serious issues with network security. The team was completely overwhelmed with the incident reports and it felt like we would never catch up. The software we purchased allowed us to improve efficiency and reduce turnover times. ### 19. Good quality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Prisma Access?** Prisma Access is pretty powerful when it comes to providing secure, scalable, and easy-to-manage cloud-delivered security for remote users and branch offices. What I like most about it is how seamlessly it integrates a range of security services—like next-gen firewall protection, secure web gateways, and cloud-delivered IPS—into a single platform. Its ability to support remote work without compromising security is key, especially with the increase in hybrid work environments. Plus, the cloud-based nature of Prisma Access means it can scale quickly, offering businesses the flexibility they need as their workforce grows or shifts. **What do you dislike about Prisma Access?** For organizations without a dedicated network/security team, the initial setup can be a bit complicated. Configuring and fine-tuning security policies, especially when you need to account for various user groups and branch offices, can take time to get right. **What problems is Prisma Access solving and how is that benefiting you?** With more people working remotely, traditional perimeter-based security (like on-prem firewalls) becomes less effective. Remote users are more vulnerable to attacks because they are often outside the corporate network and security layers. ### 20. Data from anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Prisma Access?** I like the consistent protection for users regardless of location and the built in firewall. The visibility and analytics of this project really helps with compliance reporting and incidence response. **What do you dislike about Prisma Access?** The cost of this product is more expensive than competitors. Another factor is the complexity of deployment and management. There are also some known integration challenges. **What problems is Prisma Access solving and how is that benefiting you?** Palo Alto Prisma Access solves several modern networking and security challenges, especially in the context of remote work, cloud adoption, and the shift toward Zero Trust Network Access (ZTNA). Including legacy VPN limitations and inconsistent security across locations. ### 21. Enterprise-Grade Security for a Remote Workforce **Rating:** 5.0/5.0 stars **Reviewed by:** Toniya T. | UAT Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Prisma Access?** I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression. Even in a limited or trial capacity, it’s easy to see why so many enterprises rely on it. **What do you dislike about Prisma Access?** The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning curve—but worth it. **What problems is Prisma Access solving and how is that benefiting you?** Even just evaluating Prisma Access helped me understand how large organizations secure distributed workforces at scale. It’s a must-have solution for businesses shifting to hybrid models or managing global teams. ### 22. Next-Level Cloud Security **Rating:** 4.5/5.0 stars **Reviewed by:** Rafael S. | Telematics Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Prisma Access?** Everything was great.And thanks to its wide variety of documentation, I was able to understand the tool in more depth.It's even more powerful than a firewall, offering exceptional performance in preventing threats, handling wildfires, and managing SD-WAN. **What do you dislike about Prisma Access?** Prisma Access would be more effective if it had better compatibility with sales applications, but it still does the job. However, in all the time I've been testing it, I haven't found anything serious so far. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access has solved the problem of layered security for me. This tool enhances cloud security by providing cloud-native threat protection and, thanks to its powerful features, makes it easier to manage threat detection and better enforce company policies to combat threats. ### 23. Prisma Access Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Prisma Access?** It’s super reliable for keeping remote teams secure without needing a bunch of hardware. The cloud-based setup makes it easy to scale as the team grows, and it’s great for managing security across different locations. The threat detection feels solid, which gives some peace of mind. **What do you dislike about Prisma Access?** The setup can be kinda tricky at first, especially if you're not super familiar with it. Also, the interface could be more user-friendly; it’s not the easiest to navigate. Pricing might be a bit high for smaller teams too. **What problems is Prisma Access solving and how is that benefiting you?** It helps secure remote teams and keeps data safe while accessing cloud apps. It’s solves the challenge of managing security for a distributed workforce, which may saves time and reduces risks. Having everything centralized in one platform makes security management way easier and modular. ### 24. Comprehensive Security and Seamless Integration with Prisma Access **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Prisma Access?** Prisma Access offers robust security features, including WildFire, user integration, and Data Loss Prevention (DLP) functionality, all delivered through the cloud. Its Zero Trust Network Access (ZTNA) 2.0 and endpoint management capabilities provide top-notch security, integrating seamlessly with tools like Slack and PagerDuty for real-time alerts. The platform supports secure application traffic and non-web applications, offering extensive API integrations for enhanced flexibility and security. Additionally, Prisma Access is stable and scalable, auto-scaling for mobile users and integrating well with Cortex XDR and Cortex Data Lake. It efficiently identifies misconfigurations and security vulnerabilities, allowing for end-to-end management and control development. **What do you dislike about Prisma Access?** Prisma Access requires improved support for custom applications and better compatibility with other solutions, especially in healthcare environments. The frequent updates in Prisma Access should provide more information to ensure they do not impact production environments adversely. Integration with non-Palo Alto Networks products could be enhanced to ensure seamless functionality across multi-vendor infrastructures. Price adjustments are needed to make Prisma Access more competitive, as its current cost is considered high by users. Prisma Access should improve its multi-environment visibility, particularly concerning containers, to reduce the volume of redundant alerts based on container images. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access enforces least-privilege access principles, ensuring users only access necessary resources. This significantly reduces exposure to cyber threats and lateral movement within networks. Consolidating multiple security functions (SWG, CASB, FWaaS, etc.) into a single platform reduces the complexity of managing different security solutions while lowering operational costs. ### 25. How Prisma Access Helps Real Teams Stay Secure in the Cloud, At Any Scale **Rating:** 4.5/5.0 stars **Reviewed by:** Gaston D. | Mentor/Volunteer/Researcher/Creator, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Prisma Access?** I believe its ability to secure all sorts of workflows. Whether your on the cloud, workflow areas like apps, users, and especially data its important. **What do you dislike about Prisma Access?** The cost, the somewhat steep learning curve, and easily read documentation can harbor difficulties. Especially in today's world where independent contractors are growing each year. **What problems is Prisma Access solving and how is that benefiting you?** Just the ability to feel more secure when conducting workflows, normal working hours, and interacting with hybrid to remote teams is important to consider. ### 26. My Take on Palo Alto Prisma **Rating:** 4.5/5.0 stars **Reviewed by:** saivarma D. | Application developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Prisma Access?** My favorite feature of Prisma Access is its ability to afford consistent, startup-grade security to roaming and branch offices while not having to reinvent an on-premises infrastructure. As a Zero Trust solution, it makes sure that the users get access to only the resources that they are allowed to access and scaling is easy. This single management solution also contains many features convenient for efficient operation, avoiding the complication of the process. **What do you dislike about Prisma Access?** The first disadvantage of Prisma Access is complexity for teams unfamiliar with solutions from Palo Alto or SASE solutions. In fact, pricing can be steep, which limits the feasibility of using the approach by small organizations. Users have also complained of sometime difficulties in configuring as well as solving complex problems related to the software. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access solves the problem of the protection of dispersed and hybrid workforces and offers secure access for all employees and branches the same way the enterprise expects from fully protected premises. This is an effective Zero Trust model of operation coupled with high-end threat prevention that makes the administration of decentralized teams manageable by providing users with efficient access to the resources they require, wherever they may be. It thereby improves efficiency by providing a well-protected interface for users and the simplification of the dispersion across multiple security products. ### 27. It has been quite easy and enjoyable my experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Prisma Access?** It’s a sleek and powerful tool for visual collaboration—perfect for big presentations, executive meetings, and team whiteboarding across locations. That said, from an IT support perspective, it’s not essential unless your company really depends on live collaboration between offices and has the budget for the specialized hardware it requires. **What do you dislike about Prisma Access?** The main problem that I currently see for Prima access is the dependency of local resources, which might cause a conflict on companies with low cost set ups **What problems is Prisma Access solving and how is that benefiting you?** Currently we provide a services to several customers as aggregators, Prisma Access allow us to provide a Secure Web Gateway to each one of them, in order to receive key traffic. ### 28. Prisma Access **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Prisma Access?** I like unified access and vendor integration with our existing Palo Alto products. The product has a robust and feature rich hence leading the market and setting an industry standard compared to other options like Fortinet. It's features encompass most use cases and scenarios. **What do you dislike about Prisma Access?** I wished the UI was more simple or there was better tutorials to navigate the product/ service. This is what I have had trouble with regarding Palo Alto products it's very robust but the UI is hard to navigate and there is this lag on clicking and loading or commiting stuff I just hope they had more smooth animations to make it feel faster. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access helped with remote troubleshooting and facilitating security for our remote teams within the company. This includes teams across multiple states. ### 29. Prisma Access provides excellent security and scalability, though setup complexity. **Rating:** 5.0/5.0 stars **Reviewed by:** Harshitha R. | Java Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Prisma Access?** Prisma Access is excellent for secure, scalable, and flexible remote access, making it ideal for modern work environments. Its cloud-delivered architecture provides robust security with minimal latency, ensuring that remote users can connect seamlessly and securely to corporate resources from anywhere. I particularly appreciate the centralized management, which simplifies security policy enforcement and monitoring across distributed environments. Prisma Access also reduces complexity by consolidating VPN, firewall, and threat prevention features into one platform, which streamlines the user experience and helps maintain consistent security standards. Its automatic scalability is another big upside, as it adapts to traffic demands without requiring hardware changes or additional configurations. **What do you dislike about Prisma Access?** While Prisma Access offers strong security features, there are some aspects that can be challenging. The initial setup and configuration can be complex and time-consuming, especially for organizations that lack in-house network security expertise. Additionally, troubleshooting and resolving issues sometimes require navigating a steep learning curve, which can be frustrating. There are occasional connectivity hiccups, and performance may vary depending on the location of the user relative to Prisma’s data centers. Licensing costs can also add up quickly, making it less budget-friendly for smaller businesses. Lastly, the limited customization options for certain security policies may feel restrictive for those with specific, tailored security needs. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access solves the challenge of providing secure, reliable remote access for distributed teams, which is essential in today’s hybrid work environments. By consolidating VPN, firewall, and threat prevention into a single, cloud-delivered platform, it simplifies network security management, reduces the need for multiple tools, and minimizes operational overhead. This integrated approach also helps ensure consistent security policies across all users and devices, reducing the risk of security gaps. For me, Prisma Access has improved efficiency, enhanced security, and provided peace of mind by allowing secure access to resources from anywhere with minimal management complexity. ### 30. The best security solution **Rating:** 5.0/5.0 stars **Reviewed by:** Kabir P. | GenAI Accelerator Program, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Prisma Access?** An organization doesn't have to worry about losing its valuable information through remote workers. The services add an additional layer of security to prevent any careless practices that might put the company at risk of data breaches. The ease of integration is just like the cherry on the cake on top of all the other features. **What do you dislike about Prisma Access?** Prisma Access still lacks integration to many of the cloud platforms, which when achieved, will make it outstand its competitors. **What problems is Prisma Access solving and how is that benefiting you?** Securing an organizations data by limiting users from malicoius and vulnerable activities by implementing various security measures ### 31. Comprehensive Cloud Security with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** karan n. | Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Prisma Access?** It offers extensive visibility and threat protection across all traffic. Its seamless integration with the broader Palo Alto Networks ecosystem, scalable architecture, and strong zero-trust capabilities make it ideal for securing distributed workforces. **What do you dislike about Prisma Access?** The initial deployment and configuration can be complex, requiring significant time and expertise. **What problems is Prisma Access solving and how is that benefiting you?** It helps us manage security across multiple cloud platforms, identifying misconfigurations, vulnerabilities, and threats. It provides visibility into cloud assets and automates compliance checks. It's improved our cloud security posture, reduced risks, and saved time by automating tasks we used to handle manually, like audits and remediation. ### 32. Palo Alto SASE **Rating:** 4.0/5.0 stars **Reviewed by:** Jay P. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Prisma Access?** It covers the holistic security of the multicloud architecture which covers a lot more areas i.e, components, network, apis, web app etc. **What do you dislike about Prisma Access?** There is no specific control or questionnaire that can help with data privacy review in this product. Because while it helps with data protection with segmentation, access, encryption, it does not allow us to review the data privacy when it comes to cross region calls and/or cross country where data privacy law changes. **What problems is Prisma Access solving and how is that benefiting you?** Securing the web gateways for our web applications where necessary restrictions ensures that the web apps are secured with it, along with the common attacks prevention. ### 33. Granularity Options and Easy Use **Rating:** 5.0/5.0 stars **Reviewed by:** Giselle V. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2025 **What do you like best about Prisma Access?** It is so useful that Prisma access can provide more granular approach in providing secure access for network traffic. Options for certain web actions are available with the appropriate set of users whether they are segmented via locations or groups. **What do you dislike about Prisma Access?** Nothing so far. This has been a great deal for our infra **What problems is Prisma Access solving and how is that benefiting you?** The Load distribution between edges as it can do smart load balancing properly ### 34. A decent way to Manage Security Systems **Rating:** 4.0/5.0 stars **Reviewed by:** nisecena N. | Sr. System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Prisma Access?** -Easy to use and easy to setup. -Friendly with onsite Firewall settings -It combines Firewall, VPN and Threat protection features As ONE. -It's integration is superfast **What do you dislike about Prisma Access?** It took me quite longer to understand and browse through features it offers Also the customer service takes longer to connect. **What problems is Prisma Access solving and how is that benefiting you?** Helps to access VPN gateways easily. Also firewall configuration makes it easy ### 35. Good Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Vandana A. | Manager - Automation Engineering (Data Analytics), Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Prisma Access?** Prisma Access by Palo Alto Networks is a Secure Access Service Edge (SASE) solution that provides a comprehensive cloud-based security platform. It is designed to secure access to cloud services and applications from any device and location. **What do you dislike about Prisma Access?** None that I am aware off, highly recommended **What problems is Prisma Access solving and how is that benefiting you?** Mainly use it to scale their security infrastructure quickly and efficiently, without the need for significant hardware investments ### 36. Excellent Features **Rating:** 4.5/5.0 stars **Reviewed by:** srikanth k. | RPA Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Prisma Access?** What I appreciate most about Prisma Access is its secure cloud-based technology, which effectively protects users and devices regardless of their location. **What do you dislike about Prisma Access?** The cost is a bit high for organizations with small budgets. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access is here to help you tackle the challenges of secure remote access and protection across your distributed networks. It makes it easier to keep your hybrid workforce safe and ensures everyone follows your organizational policies. ### 37. Great Browser Indistiguishable from the others **Rating:** 5.0/5.0 stars **Reviewed by:** Andrés C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Prisma Access?** The ease of migration from one to another, in the begining was worries this would impact my productivity but it didn't. **What do you dislike about Prisma Access?** Number of features feels restricted, but i suppose is expected from something that is a clinical enviroment **What problems is Prisma Access solving and how is that benefiting you?** It was requested by the company as way to secure our access to the different user accounts we have to access in our work ### 38. Palo Alto Review **Rating:** 4.0/5.0 stars **Reviewed by:** Khaila L. | ASG Service Desk Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2025 **What do you like best about Prisma Access?** Its easiness to adapt. I was able to quickly find my way around the access. **What do you dislike about Prisma Access?** I don't have any dislikes at the moment as I'm fairly new to the product. **What problems is Prisma Access solving and how is that benefiting you?** I’m able to maintain stability within Csp environment without having interruption of services. ### 39. used like easy and secure **Rating:** 4.0/5.0 stars **Reviewed by:** patel k. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Prisma Access?** provide security improve remote user work and URL filtering. **What do you dislike about Prisma Access?** comlpex configration part and user interface is difficult to understand . **What problems is Prisma Access solving and how is that benefiting you?** prisma access solves problem secure connection and remote users and URL filtering ### 40. a great SASE product **Rating:** 2.5/5.0 stars **Reviewed by:** Jamie C. | Cyber Security Analyst / Incident Responder , Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Prisma Access?** it offers superior security of ZTNA 2.0 while providing exceptional user experiences **What do you dislike about Prisma Access?** the integration and packaging of its numerous features. **What problems is Prisma Access solving and how is that benefiting you?** it enables secure work from any device and location as well as unmanged devices by which alowing users to access critical systems. ### 41. My Palo Alto Networks Prisma Cloud experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nduka A. | Technical Support Specialist (Lenovo project), Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Prisma Access?** Security, centralized visibility, code-to-cloud, Indept analysis of and ranking of issues based on criticallity, options to fix and collaborate with teeams. **What do you dislike about Prisma Access?** Irrelevant alerts that creates distractions **What problems is Prisma Access solving and how is that benefiting you?** Real time Visibility of all asets in a centralized pool and reporting. Security of assets and AI-based recommendations for solutions, which makes it easier to resolve issues ### 42. The access of Prisma gives a ease of tracking of specific event **Rating:** 4.0/5.0 stars **Reviewed by:** Fauzia G. | Cybersecurity Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Prisma Access?** The mapping and correlation of event Logs **What do you dislike about Prisma Access?** It makes really tough to remember the queries **What problems is Prisma Access solving and how is that benefiting you?** It provides the cloud security which is most required when storing the data ### 43. Prisma access review Paras Babbar **Rating:** 4.0/5.0 stars **Reviewed by:** Paras B. | Enterprise Support Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Prisma Access?** you can leverage it in china as well through proxy and it supports more than 25k remote users **What do you dislike about Prisma Access?** it provide very similar functionality as Okta **What problems is Prisma Access solving and how is that benefiting you?** it provide secure connection over internet and it does scanning of the traffic as well and alert the user if it sees some intruders or anomalies. ### 44. Best Global protect vpn so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Prisma Access?** The best thing about Prisma access is providing a secure connection gateway between the apps ro devices and adds additional security to the data. The ease of implementing the Prisma access is very easy to adapt and scalable to large seats. **What do you dislike about Prisma Access?** Although Prisma Access is cloud-managed, there are occasional login issues that arise when attempting to access the apps through Prisma Access. **What problems is Prisma Access solving and how is that benefiting you?** The major benfit I am getting from Prisma Access is reducing the number of Logins and secured browser. ### 45. Prisma Access **Rating:** 4.5/5.0 stars **Reviewed by:** Axel V. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2024 **What do you like best about Prisma Access?** What I really like about Prisma is that it offers a broad range of security features, like threat prevention, cloud firewalls, any many other features, it really feels like all in one package where you can manage multiple solutions. **What do you dislike about Prisma Access?** What I didlike about Prima is pricing for the access to the services as it can bve seem relatively high for small or mid sized companies. **What problems is Prisma Access solving and how is that benefiting you?** We are mainly benefiting to prevent the unauthorized access, threats and data breaches. ### 46. I'm a cybersecurity professional with experience in risk assessment and networks to protect systems. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Prisma Access?** It is secure and also works with all applications. Easy to use, implement and integrate. Simplifies work load and protect systems from threats. Supports zero-trust architecture. Used in multiple scenarios. Customer support is excellent. **What do you dislike about Prisma Access?** Costly. Complex to setup at times Relies on stable internet connection and can face some issues with legacy systems **What problems is Prisma Access solving and how is that benefiting you?** It helps connecting workforce to applications and data. Ensures protection from threats. Maintains regulatory compliance and reduces on-premises infrastructure needs ### 47. Awesome experience with Prisma Access **Rating:** 4.5/5.0 stars **Reviewed by:** Sudheer A. | Data Science Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Prisma Access?** The most helpful thing about Prisma access is scalability, when we adapting the prisma to another team I see the ease of scaling to the entire organisation and the top upsides are cloud based access and protection from security threats. **What do you dislike about Prisma Access?** When logged in to application sometimes through Access, it will get stuck sometimes. **What problems is Prisma Access solving and how is that benefiting you?** The major benefit I am getting from Prisma Access is just passing through the Prsima by reducing the number of logins and browsing without any effect. ### 48. The product streamlines our work and bolsters our security posture. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Prisma Access?** The additional layer of security that Prisma Access provides is its most important function for us. **What do you dislike about Prisma Access?** Prisma Access would be better if it had better compatibility with healthcare applications... but it still does the job perfectly. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access solved the problem of layered security for us. More layers, more failsafes. ### 49. Strong Security Features and Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmed B. | IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Prisma Access?** The most helpful about Prisma Access is its strong Security Features and its ability to protect user's applications traffic against attackers and blackhats guys. **What do you dislike about Prisma Access?** What i didn't like about Prisma Access is the poor integration with the MDM. Additionally, the technical support team not very good. **What problems is Prisma Access solving and how is that benefiting you?** N/A ### 50. Very satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Prisma Access?** Prisma Access by Palo Alto Networks stands out as a robust cloud-delivered security platform for several reasons. It have comprehensive security, scalability and performace also zero trust approach. **What do you dislike about Prisma Access?** Complexity in Initial Setup, cost, limited customization in some areas. **What problems is Prisma Access solving and how is that benefiting you?** Prisma Access solves several critical problems in modern IT environments, especially for organizations adopting hybrid work models and cloud-centric architectures. ## Prisma Access Discussions - [What is Prisma Access (formerly GlobalProtect cloud service) used for?](https://www.g2.com/discussions/what-is-prisma-access-formerly-globalprotect-cloud-service-used-for) - [View Prisma Access pricing details and edition comparison](https://www.g2.com/products/prisma-access/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+21%3A14%3A50+-0500&secure%5Bsession_id%5D=d48e4da4-51c9-4903-ba28-7547ba82eede&secure%5Btoken%5D=7393a1176253e96f5df4948f7062f16a6792ab56d91e8117b38d8f824ad7a83e&format=llm_user) ## Prisma Access Integrations - [Palo Alto Networks Cortex XSOAR](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews) ## Prisma Access Features **Network Management** - Network Segmentation - Network Mapping - Security Analytics - API/Integrations **Analysis** - User Analytics - Cloud Gap Analytics - Anomoly Detection **Administration** - Network Segmentation - Scalability - Global Access **Management** - Multicloud Management - DLP Configuration - Dynamic Scaling - Policy Enforcement **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Components - Secure Access Service Edge (SASE)** - Zero Trust Network Access (ZTNA) - Wide Area Network (WAN) - Cloud Access Security Broker (CASB) - Secure Web Gateway (SWG) - Firewall as a Service **Identity and Access Management - Zero Trust Platforms** - Single sign-on (SSO) - Multi-factor authentication (MFA) - Role-based access control (RBAC) - Identity federation **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Security** - Security Automation - Application Security - Workload Protection - Data Protection **Functionality** - SSO - Cloud Registry - Mobile Device Mangement **Protection** - Policy Enforcement - Security Audit - Access Control - User Authentication **Monitoring** - Data Center Networking - Multicloud Visibility - Anomaly Detection **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Artificial Intelligence - Secure Access Service Edge (SASE)** - Predictive Capabilities - Real-Time Threat Detection - Automation **Security - Zero Trust Platforms** - Encryption - Endpoint detection and response (EDR) - Device posture assessment - Micro-segmentation - Zero trust network access (ZTNA) **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Security** - Data Security - Data loss Prevention - Security Auditing **Identity Management** - Adaptive Access Control - Identity Scoring - User Monitoring **Security** - Governance - Data loss Prevention - Data Encryption/Security - Access Control **Monitoring** - Compliance Monitoring - Vulnerability Monitoring - Configuration Monitoring - Observability **Protection** - Firewall-as-a-Service - Cloud Application Brokerage - Web Gateway - Adaptive Access Control **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Data Security - Zero Trust Platforms** - Data loss prevention (DLP) - Data classification **Agentic AI - Secure Access Service Edge (SASE) Platforms** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Identity** - SSO - Governance - User Analytics **Generative AI** - AI Text Summarization - AI Text Generation **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Application Visibility - Zero Trust Platforms** - API support - Application-level controls - Secure application access - User and entity behavior analytics (UEBA) - Continuous monitoring **Reporting and Policies - Zero Trust Platforms** - Policy automation - Regulatory compliance - Cross-platform compatibility - Policy enforcement - Comprehensive reporting **Agentic AI - Zero Trust Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Prisma Access Alternatives - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (497 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,202 reviews) - [ThreatLocker Allowlisting](https://www.g2.com/products/threatlocker-allowlisting/reviews) - 4.8/5.0 (473 reviews)