---
title: Printful Reviews
meta_title: 'Printful Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 184 reviews by the users' company size, role or industry
  to find out how Printful works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 184
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# Printful Reviews
**Vendor:** Printful  
**Category:** [Print On Demand Software](https://www.g2.com/categories/print-on-demand)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 184
## About Printful
Printful is a global on-demand printing and fulfillment company headquartered in Charlotte, North Carolina, with production facilities across North America, Europe, and partner sites in Australia and Japan. Founded in 2013, Printful has grown into one of the world’s leading print-on-demand providers, serving hundreds of thousands of creators, entrepreneurs, and businesses. The platform connects directly to major e-commerce platforms and marketplaces, including Shopify, Etsy, WooCommerce, Squarespace, and more, allowing users to automatically print and ship custom products under their own brand. Printful supports a wide range of products, such as apparel, accessories, home décor, and promotional items, all produced only when an order is placed. By handling production, quality control, packaging, and worldwide delivery, Printful eliminates the need for inventory or bulk purchasing. Businesses can start selling instantly and scale confidently with features like single-order fulfillment, white-label branding, and advanced API integrations.



## Printful Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Printful, making store setup simple and efficient even during peak times. (41 reviews)
- Users value the **automation** in Printful, making order fulfillment smooth and reliable, even during peak times. (19 reviews)
- Users appreciate the **easy artwork uploads and mockup generation** that streamline their shop setup and client presentations. (15 reviews)
- Users value Printful&#39;s **consistent branding and quality** , enhancing their overall experience with reliable products and professional presentation. (13 reviews)
- Users love the **seamless order management** of Printful, which streamlines processes and enhances efficiency for businesses. (13 reviews)
- Users appreciate the **consistent product quality and easy design integration** offered by Printful, enhancing their workflow. (13 reviews)
- Time-saving (12 reviews)
- Tool Efficiency (12 reviews)
- Users commend Printful&#39;s **excellent customer support** , noting prompt assistance and helpfulness during issues. (10 reviews)
- Users find **easy integrations** with platforms like Etsy and Shopify enhance their selling experience on Printful. (10 reviews)

**What users dislike:**

- Users find the **high costs** of Printful products concerning, even with potential bulk purchasing options available. (24 reviews)
- Users face **shipping limitations** with slower times during peak seasons and occasional product unavailability, requiring alternatives. (15 reviews)
- Users often experience **delivery delays** that fluctuate significantly, particularly during busy seasons, impacting overall satisfaction. (11 reviews)
- Users find **limited customization** options hinder their ability to tailor products to specific needs effectively. (6 reviews)
- Users find the **limited options** for apparel sizes and customization restrict their variety and premium experience. (5 reviews)
- Users find the **extra charges** for shipping and taxes to be prohibitively high, especially for international orders. (4 reviews)
- Inventory Management (4 reviews)
- Printing Issues (4 reviews)
- Slow Performance (4 reviews)
- Technical Issues (4 reviews)

## Printful Reviews
  ### 1. Excellent Print Quality and Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Albin T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Printful?**

I use Printful to sell POD t-shirts, and I've found their quality to be excellent. I also arranged for a large batch of custom game cards to be printed for my employees and shipped them to the warehouse, all at a reasonable cost.

**What do you dislike about Printful?**

The warehousing storage fee is somewhat higher compared to other options.

**What problems is Printful solving and how is that benefiting you?**

I use their warehousing service to store the products that I have printed.

  ### 2. Easy to Design, But Ship in Bulk for Events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Javi M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Printful?**

We needed to create custom t-shirts for our startup. The design tool was straightforward and user-friendly, making it simple to bring our ideas to life. Customer support assisted us with the implementation and printing details, which made the process smoother. Thanks to this, we were able to create personalised t-shirts just as we envisioned.

**What do you dislike about Printful?**

The shipping cost of an individual order is too high.

**What problems is Printful solving and how is that benefiting you?**

We used it to design and produce custom t-shirts.

  ### 3. A Dependable Partner for Merchandise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saeed A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Printful?**

We’ve turned artwork into merchandise many times, and printful has made the process easy. I also like that the branding features such as custom labels help us deliver products that feel great and professional.

**What do you dislike about Printful?**

sometimes clients ask for very niche products that arent offered here would be nice if they added more!

**What problems is Printful solving and how is that benefiting you?**

it gives us a way to expand our services without overcomplicating operations. Because of their service i can confidently offer merchandise solutions knowing Printful will handle fulfillment and shipping which is great!

  ### 4. Fast Fulfillment for US Orders, Custom Process Gets Easier Over Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Printful?**

The warehousing and fulfillment service is the Printful feature I appreciate the most. Now, my American customers receive their orders within two to three days, which is excellent.

**What do you dislike about Printful?**

At first, the custom process was really difficult for me, but now I've gotten used to it.

**What problems is Printful solving and how is that benefiting you?**

I use the warehousing service to store my own inventory.

  ### 5. Great Quality and Support, Minor Shipping Delays

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachana J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Printful?**

The tshirt is of great quality it provides clean user friendly design,The fabric is and print is good for daily use.It held up even hard wash.The customer support was helping mind people.

**What do you dislike about Printful?**

Sometimes, Printful does not work as expected, and I have experienced some issues with shipping delays.

**What problems is Printful solving and how is that benefiting you?**

The print-on-demand feature is definitely the best aspect of this product.

  ### 6. Seamless WooCommerce Integration and Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saranya J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Printful?**

The integration with WooCommerce is seamless. As a business owner, the automation has saved me a great deal of time and effort. The customer support team has also been very helpful.

**What do you dislike about Printful?**

The Printful collections seem to be aimed more at Western markets rather than being globally targeted.

**What problems is Printful solving and how is that benefiting you?**

The printing quality is both good and efficient.

  ### 7. Great for Samples, Too Slow for a Political Campaign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mortigoza M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Printful?**

I really appreciated being able to order individual, high-quality sample t-shirts. This made it much easier to print on better quality shirts. The customer support team also did a great job of explaining everything clearly.

**What do you dislike about Printful?**

The turnaround time for the campaign is too slow, so it's not suitable if you need something urgently.

**What problems is Printful solving and how is that benefiting you?**

Best for creating high quiality desugn samples.

  ### 8. Great for Team Morale at Our Office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachana M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2025

**What do you like best about Printful?**

The design tool was easy to implement. As a team lead at the office, I was able to quickly create custom mousepads featuring our project logos. It was a fantastic way to foster team spirit and add some fun to our work environment.

**What do you dislike about Printful?**

The bulk discounts are very weak for small teams

**What problems is Printful solving and how is that benefiting you?**

The problems solved after using printful.

  ### 9. Outstanding Quality and User-Friendly Design Tool—Perfect Experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanjeev M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Printful?**

The quality of the embroidery and the prints was outstanding. My staff's aprons look fantastic, and the design tool was ideal for me as a beginner.

**What do you dislike about Printful?**

I didn't find anything to dislike about this; all the features were perfect.

**What problems is Printful solving and how is that benefiting you?**

I used this to create branded embroideries, t-shirts, and stickers for our needs.

  ### 10. Finally, Professional Merch for My Houseboat Company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edinia S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Printful?**

The embroidery quality is excellent. We had branded caps made for our employees for a function, and they really make our company logo look professional. The quality is noticeably better than what we’ve found at local stores.

**What do you dislike about Printful?**

The shipping cost for the bulk order was very higher.

**What problems is Printful solving and how is that benefiting you?**

We use it to produce high-quality embroidered caps.

  ### 11. The API Has a Critical Flaw for E-commerce"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taha R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Printful?**

Printful offers a well-documented API that is robust for programmatically creating new products and submitting orders from custom e-commerce platforms. Additionally, the interface is more user-friendly and easier to navigate.

**What do you dislike about Printful?**

The API does not provide a way to check real-time stock levels for specific colours and sizes.

**What problems is Printful solving and how is that benefiting you?**

used for automatic order fulfilment in e- commerce.

  ### 12. Efficient Warehousing and Easy Interface,

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arathi M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Printful?**

The warehousing service is my favorite feature in Printful. It allows us to bundle products efficiently, and the interface is easy to navigate.

**What do you dislike about Printful?**

The customer support is just average and could use some improvement.

**What problems is Printful solving and how is that benefiting you?**

Print on demand is more efficient and straightforward with Printful.

  ### 13. Vibrant Colours Perfect for My Project

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antso V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Printful?**

The colour vibrancy of the prints on their phone cases is excellent. My designs are based on cultural rituals and look fantastic and excellent. The interface is excellent to navigate.

**What do you dislike about Printful?**

The shipping cost needs to be less for small scale industries.

**What problems is Printful solving and how is that benefiting you?**

Designing and printing takes less time.

  ### 14. Easy to Design, But Ship in Bulk for Events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sundara P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Printful?**

The design tool was incredibly efficient and made it easier to implement the design. No need for any designing skills or editing skills for using this.

**What do you dislike about Printful?**

The pricing per design is higher than the other alternatives.

**What problems is Printful solving and how is that benefiting you?**

We used this to print custom-printed t-shirts for the company.

  ### 15. Inconsistent Quality Control is a Major Risk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radhika J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Printful?**

The platform is very beginner-friendly and easy to use. The mockup generator is a fantastic tool for quickly creating product listings.The customer support is average but okish.

**What do you dislike about Printful?**

The pricing could have been less for first buyers.

**What problems is Printful solving and how is that benefiting you?**

Dropshipping on another level using printify

  ### 16. Great for My Tech Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hareesh K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Printful?**

We used printing t-shirts for the hackathon with logos and quotes. The designing tool is easy to use as a beginner.The customer support was excellent.

**What do you dislike about Printful?**

Pricing per piece is higher even when buying bulk quality need discount.

**What problems is Printful solving and how is that benefiting you?**

Best for printing high-quality t-shirts.

  ### 17. Printful Colour Accuracy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Printful?**

The all-over print leggings and t-shirts are the best way to get into business using Printful. Easy to manage orders and printing. The colours are vibrant.

**What do you dislike about Printful?**

This platform is not beginner-friendly. need experience.

**What problems is Printful solving and how is that benefiting you?**

I used to sell my products to global audience.

  ### 18. Printful is okay

**Rating:** 3.0/5.0 stars

**Reviewed by:** Charmaine R. | Owner a, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Printful?**

The intergration to my Wordpress and woo commerce site was simple enough.

**What do you dislike about Printful?**

I don't care for the products are limited and not impressed on how the integration works with seo and Wordpress.  Slows down my site.

**What problems is Printful solving and how is that benefiting you?**

Print on Demand and drop shipping

  ### 19. POD made easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Olivia L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2024

**What do you like best about Printful?**

The best thing about Printful is the amount of choice, from products to countries you can dispacth from. It also inegrates well with a lot of other apps, ecommerce platforms and webbuilders like shopify or wix.

**What do you dislike about Printful?**

It does depend what country you are in, as to how much you can expect shipping times to be short. Printful tends to favour the US. The european print warehouse is in latvia, as far as I can see, so if like me, you are in the UK, you would have to wait a good 10 days for dispatch plus delivery. Shipping can also be a bit overpriced.

**What problems is Printful solving and how is that benefiting you?**

It's great for starting up, especially on platforms on Etsy, as it is easy to set up and you don't need to have a whole load of equipment or warehouse space, they deal with that for you, as well as boxing and shipping.

**Official Response from Printful:**

> Hi, Olivia,

Thank you for your thoughtful review! We're glad to hear that you’re enjoying our services. We're always looking for ways to improve our logistics to better serve our international customers. Your feedback is valuable in helping us address these issues. In case you have any other suggestions, don't hesitate to also reach out to us directly via email feedback@printful.com! 


  ### 20. Printful is Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clint W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Printful?**

I love the automation and integration with digital marketplaces and apps

**What do you dislike about Printful?**

Shipping costs can be pricy compared to competitors

**What problems is Printful solving and how is that benefiting you?**

It simplifies everything which makes it easier to focus on other aspects of my business that is demanding attention

  ### 21. Printful is incredible for your print on demand needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Printful?**

I have been using Printful everyday for 4 years. Printful has several international locations to help your customers around the world get their products. They make it easy for you to start your own business without having to spend any money! It only takes a few simple clicks to sync it with your store. The customer service is absolutely wonderful. I have always spoken to a kind and patient person about my concerns.

**What do you dislike about Printful?**

I don't have anything about Printful that I dislike. I do, however, wish they made enamel pins.

**What problems is Printful solving and how is that benefiting you?**

I am able to create stickers, mugs and other products on demand without having to use a warehouse, carry stock or spend any money.

  ### 22. Smooth integrations, quality products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate K. | Director of Marketing and Organizational Advancement, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Printful?**

Their products are great, and they integrate seemlesy into Squarespace.  Also orders are turnkey unlike Printify who makes you jump through hoops to get your order into production.

**What do you dislike about Printful?**

Shipping isn't quick which is frustrating for some customers who are all used to Amazon shipping now.

**What problems is Printful solving and how is that benefiting you?**

We use Printful for merch to rep our nonprofit.

  ### 23. Suggestion to friends

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hamza K. | Freelance, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Printful?**

Easy to integrate with any platform. Customer Support are good.

**What do you dislike about Printful?**

Multiple products uploaded on a single design are not available.

**What problems is Printful solving and how is that benefiting you?**

I want to push multiple products on a single design but in Printful I do it again and again. But I want to Upload my single designs on all the desired products etc...
Single design should be published on T-Shirt, hoodies, Canvases and Mugs through single process.

**Official Response from Printful:**

> Hi, Hamza!
We appreciate your honest review and we're glad to hear that you have been enjoying our services.
We just wanted to let you know that recently we launched the option to add multiple products with the same design. For more details on how to do that, please see our video tutorial here: https://www.youtube.com/watch?v=9Bk2La8ZQOc
If you have any questions about that, please let our support team know!

  ### 24. Horrific customer service

**Rating:** 0.5/5.0 stars

**Reviewed by:** Brian W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Printful?**

Printful had the potential to become the forerunner in the POD industry but has lost focus of who drives sales to their door.

**What do you dislike about Printful?**

Their printers are not held accountable for quality or timelines. We have 2 orders that ran past the deadline and both customers are filing a chargeback as they do not want to wait past the promised dates. This will cost me the price I pay to gain these customers, the negative review they leave and the fees Etsy will charge. Their customer service describes this as an 'inconvenience'. When the money comes out of my pocket and not Printful's and the negative reviews are seen on my store and not Printful's, this seems like they care only about padding their pockets and not customer service. The products were purchased on Aug. 29th. This should have been a few days to print a hat! Finally after chasing their horrific customer service when Etsy flagged the order as 'past due to ship', they think maybe they can finish producing it by Sept. 20th but offer no guarantees. Throw in an additional 7-10 days for USPS, that brings delivery to the customer around the 30th of Sept....at least. This is not only laughable but pathetic. This is a design on a hat that is already in USA not some complex production. I don't understand how this ridiculous business model is sustainable but know I will not put my business and my customers at risk. I have chosen to transition all Printful products from all of our sales channels and move our business to Printify. They have been very stable. Just an idea Printful....if you can't deliver products in some sort of reasonable time frame, give paying customers the option to purchase elsewhere by indicating proper fulfilment times right on the product pages. I now know you don't care about the effort us sellers put into making your business thrive or even possible. In return, I don't care if I sell your products ever again. There are so many up and coming POD companies that still believe customer service is important.

**What problems is Printful solving and how is that benefiting you?**

Printful is helping us to decide to switch to another print on demand company. This is stopping the waste of time, resources and money for our company that we are seeing as a result of using Printful's services .

**Official Response from Printful:**

> Hi, Brian!

Thank you for the review. We're sorry to hear that your experience hasn't been the best one.
We understand how important it is to be able to guarantee your customers specific delivery times, however, we print and stock on demand so we provide only estimates. Our team does its best to process all orders as soon as possible but we do not have deadlines but rather estimated delivery times which are listed on our website.
We can't guarantee these deadlines because of various internal factors,  including the stock and capacity in our facilities. We sincerely appreciate you coming forward with these concerns and they will be shared with our team. We wish you and your business a successful future!

  ### 25. The best way to sell your creative ideas

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittney E. | Founder, Recreational Facilities and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2023

**What do you like best about Printful?**

Printful offers a remarkably user-friendly and intuitive interface. The range of products available for selection is abundant, and their quality is exceptional. I particularly enjoy the flexibility of choosing the brand I wish to sell. Additionally, I value the convenience of utilizing other platforms for designing or leveraging Printful's existing template designs. However, my absolute favorite aspect is the branding component, which allows for the inclusion of personalized inserts bearing my own brand, adding a wonderful finishing touch.

**What do you dislike about Printful?**

While there are a couple of minor areas for improvement, they are by no means dealbreakers. One suggestion I have is enhancing the "saved template" feature to retain the settings applied during the design process. It can be a tad frustrating having to repeatedly modify identical wording.

**What problems is Printful solving and how is that benefiting you?**

Printful effectively addresses the typical expenses and logistical challenges that arise when launching a business and acquiring the necessary materials. By leveraging Printful, small and/or emerging business owners can save valuable time while sustainably bringing their creative ideas to fruition. As we are aware, a significant number of small businesses struggle due to the absence of a solid plan, an effective marketing strategy, and limited financial resources. However, Printful significantly enhances the chances of success by making it more achievable for these businesses to thrive.

  ### 26. Merch for Every Business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Printful?**

The ease of integration with Weebly/Square, the ease of merch creation, and the ability to produce small amounts of merch orders on demand rather than spend tons of money on a bulk amount to sit in a warehouse. We use Printful every week, and love the ability to sample order merch we like.

**What do you dislike about Printful?**

Slow processing, not enough customization options

**What problems is Printful solving and how is that benefiting you?**

Being able to produce our merch by the order instead of in bulk-- saves us so much money and time and allows us to offer our customers more options.

  ### 27. My eCommerce  Savior

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin O. | Artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Printful?**

Printful is a Print-on-Demand company that is the leader in the business with millions of sales worldwide. It is both online and an App where you can create print-on-demand (POD) products using either your original art or their art and text to create designs to place on their enormous amount of products. They have a design editor, and the ability to push your products to places like Amazon, eBay, Etsy, and so many more. You can in most cases also write all the text -- title, description, keywords, etc, and use their mockups, offer sales, create your own pricing for products and it goes on and on. 
What I like most is it is free and helps me make money across the globe.

**What do you dislike about Printful?**

Though they are the leader -- even if Amazon Merch n Demand is coming up alongside them, their prices are really the highest in the industry for us to purchase wholesale, have printed, and shipped. That means I have to charge more when I use them for a product but their print and product quality saves the day. It is just too pricey for most of us.

**What problems is Printful solving and how is that benefiting you?**

Aside from being the best place to upload my designs and do all I have to do to create a product and push it to my online store(s), you have to have product photos in specific sizes, resolutions, and more for every platform you sell on and that is always different. Printful supplies you with all of the mockups you specifically chose. It is absolutely a lifesaver because I do not have the physical products, they do.

  ### 28. Not Happy

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Printful?**

Not happy at all with their service.  There is no number to call, only email

**What do you dislike about Printful?**

I had the most unacceptable experience with the Printful business. I placed an order for shirts that followed a template I had made and I used the same template for all shirts in different sizes and colors. To my dismay, when I received my order, all the logos had been different -some were tilted, some were cut off, and some were different sizes! I contacted them for a refund and all they said was it was my own doing, nothing more. To add to my frustration, each reply I made in regards to the matter went to a different customer service rep, so I was unable to get in contact with a manager. There also is no number to contact online a form to fill out, so they can email you. Absolutely appalling customer service and a waste of my time and money.

**What problems is Printful solving and how is that benefiting you?**

The logos on majority of the shirts are wrong

**Official Response from Printful:**

> Hi there!

We're sorry to hear about your experience.
Indeed, we do not offer phone support and since we work 24/7 on emails, there will be different agents responding since our goal is to provide you with answers as soon as possible.
Please note that we expect print-ready files from all users and we don't edit any of your orders or designs, so it is important to carefully set the placement of your designs. However, we'd like to look into your situation closer, so please contact us directly at feedback@printful.com 
Once you have sent us this update, we'd be happy to resolve this issue for you as diligently as possible!


  ### 29. We tried to make it work. Good concept - horrible quality, execution and customer support.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Bob M. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about Printful?**

The concept is good, and the technology to create custom items is reasonably easy to use.

**What do you dislike about Printful?**

The first issue is the inferior quality of items and printing. We used and ordered a wide range of shirts, hoodies, sweat pants, water bottles, phone cases, jackets, and dozens of more items over the last 9 months.  The product quality and printing were always inferior - faded and blurred even though their system assured the print quality and files were good.

The worst part has been dealing with them when multiple packages placed by various customers fail to arrive. They do nothing to track or notify of these events and then absolutely refuse to assist in any way to help resolve the issue. They refer you to a website that is in Chinese and proceeds to tell you that you're on your own from there since they have it marked that they sent it out.

After several customer complaints, we gave them the benefit of the doubt, but the same issue keeps reoccurring, and they refuse to help or support us. It has been one problem after another, and they refuse to take any accountability for assisting the customer using their platform.  

Again, we wanted and tried to make this service work and gave them more than enough chances to help us stay a customer. If SERVICE and quality are essential to you and your customers, you should avoid using Printful by all means necessary.

**What problems is Printful solving and how is that benefiting you?**

It would allow us to sell merchandise on demand if it worked as described.

**Official Response from Printful:**

> Hello, Bob!

Thank you for your review and for sharing your honest feedback! 

While we will cover a wide variety of carrier-related errors like if the package has been lost or damaged in transit or even misdelivered, we trust that carriers provide accurate tracking details.

If a package has been marked as delivered, but you've yet to receive it, we suggest reaching out to the carrier for more information regarding the delivery details.
There may be cases where the delivery was made, but the package was left at the customer's address in an unexpected location (For example: "Left under the table on the back porch.")

We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future, so currently, we won't be able to offer any reimbursement for this order. You can take a look at our return policies here: https://www.printful.com/policies/returns 

Thank you once again for your time and honest feedback!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.

  ### 30. Excellent Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tommy A. | Music, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Printful?**

The things I find the most helpful when it comes to Printful. Is that they have a big selection of items to sell as merch. So sometimes it's hard to pick just one.

**What do you dislike about Printful?**

A few things I dislike about printful is there high shipping fees. And standards for buying in bulk. As well as no free shipping for in Canada and only the US. Which I find completely unfair.

**What problems is Printful solving and how is that benefiting you?**

They are helping me with printing and creating my metch with the designs and layouts I give them.

  ### 31. So bad that I will spend time writing reviews to save other the horror show.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jay M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Printful?**

nothing. It is the weakest link in our business. It is an embarasment to the word business itself. I am at a total lack of words to describe how bad this company is.

**What do you dislike about Printful?**

the only explanation for Printful's existence is some bizarre experiment in trying to do everything wrong just to watch how people react. 
Please end the experiment.

**What problems is Printful solving and how is that benefiting you?**

Printful is only creating problems, costing us money and customer trust.

**Official Response from Printful:**

> Hi, Jay!

We're sorry to hear that your experience hasn't been the best.
We strive to make Printful as user-friendly as possible while adding various new features and it seems that this has affected your account.
In regards to the situation that is upsetting you, please know that 
our warehouse team is working on it and once there is an update, you will be notified. Please know that our team is looking into it and we will get back to you as soon as there is more information. We sincerely appreciate your patience!

  ### 32. Game Changing Technology and Exceptional Products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nate W. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2022

**What do you like best about Printful?**

I was blown away at how easy it was to brand the merchandise and sync it with our WooCommerce bookstore on our WordPress website. I tried five other vendors and nothing compared--we either had to buy items in bulk or take users to an external website to place orders. 

Thanks to Printful technology, we now have a custom Bookstore where members can buy our branded swag without leaving our website. Their transactions are recorded in their profiles on our site, and they can choose items they want to have print-on-demand. 

Take a look at the result. See a screenshot of our bookstore http://assets.1791delegates.org/v/0IHQ7Dpg4Sf8C3uvCwFg and see a screenshot of our branded products: http://assets.1791delegates.org/v/cY7tUfWpbBBXklq0ibsA

Overall, it took me less than three hours to create 16 branded products, select the product images, and integrate everything into our WordPress site. The Printful website is a master class on how to use technology to optimize efficiency. 

I was also amazed by the shipping process. For other vendors, we had to wait for six to nine weeks for bulk orders. Printful had items on my doorstep within a few days. And for things that look longer, they were there within ten days. And each item came with clear tracking notifications, so I knew exactly where the order stood. 

And the quality, wow. The products are exceptional. Our intricate logo looked great on the gym bag, embroidered shirts, mouse pad, greeting cards, and stickers, and everyone kept commenting on my Columbia fleece vest.

Overall, Printful created game-changing technology that exceeds our expectations. Their print-on-demand business model is brilliant, and their products are gorgeous. Thank you, Printful, for all your hard work and commitment to excellence.

**What do you dislike about Printful?**

Honestly, my biggest lament is that I wish I had known about Printful a year earlier. The printing on the stainless steel didn't keep very well but all the other products were superior.

**What problems is Printful solving and how is that benefiting you?**

Printful solves three main problems for us: (1) Having to pre-pay bulk orders in hopes members of our association buy them at our annual meeting; (2) Having our members go to some other website to buy our branded products; and (3) Having no way to track our members' purchases.

Thanks to Printful's print-on-demand model, our members go to our WordPress website and use our WooCommerce integration to buy branded swag without leaving our website. Our members see a clear history of what they purchased, and the items sync with Quickbooks for our bookkeeping. It's a brilliant system that they've created.

  ### 33. Very Reliable Service, Good Quality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deniz . | 3D Artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Printful?**

Definitely product quality, fast processing times, file-browser to access your files and DPI quality checking for prints. Well, can't pass the student promo as well. That is pretty nice touch to help people settle their first POD business

**What do you dislike about Printful?**

Connection to your marketplaces/stores sometimes gets downtime and disconnections, and you must connect them again to make automation work. Catalog interface in Orders tab is sometimes laggy but does the job.

**What problems is Printful solving and how is that benefiting you?**

Well, I benefit from saving time for going to the Printing shop, packaging it and shipping it. Instead they do all of that for a reasonable price.

  ### 34. Buggy system terrible service and terrible products

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Printful?**

Nothing at all this was a terrible experience

**What do you dislike about Printful?**

They reset your product uploads randomly without warning causing $1000s in damages, terrible service, and horrible print quality and shipping times

**What problems is Printful solving and how is that benefiting you?**

I can't think of anything I should have used a different company

**Official Response from Printful:**

> Hi there!

We're sorry to hear about your experience.
After taking a look at your communication with our team, we see that it was suggested to reset your API keys. Please note that any such changes can be made only by the account owner. Usually, that wouldn't trigger any changes, however, Woocommecre is a complex integration with a lot of customizable features, so it is possible that by resetting the keys, the product IDs got changed because of the previous error your store experienced.
Please note that it was never our intention to inconvenience you as we provide assistance based on the general information we have. If your store has different plugins, they can affect our plugin as well.
We are constantly working on adding new features so you would need to manually resync all products in your store to ensure automatic order flow.

  ### 35. My Fave POD Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Printful?**

I love the concept of just getting to do the fun stuff: designing! You don't have to worry about buying packaging supplies or making trips to the post office. Just creating!

**What do you dislike about Printful?**

I think the pricing could be better with some of their products. I also think there should be more color variations with the clothing and more products in general.

**What problems is Printful solving and how is that benefiting you?**

You can build a passive income with Printful. You don't have to spend hours packing orders or driving down to the post office. They create and package your orders for you, so all you have to worry about is collecting money.

  ### 36. Would not recommend Printful due to poor printing quality.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2022

**What do you like best about Printful?**

It's an easy to integrate plugin. The tech part of this company is great. Their print quality, however, is very mediocre. The prints come off the garments after 1-2 washes.

**What do you dislike about Printful?**

Print quality is poor. The printed designs are thin and come off easily after 1-2 washes. We are looking for another on-demand service because of that.

**What problems is Printful solving and how is that benefiting you?**

They hide behind their 30-day policy of returning or substituting damaged garments. The problem is that not every customer puts their stuff through the wash within that time frame, and they only find out later about the poor print quality. The prints are also visibly much less saturated compared to any other print tshirt or hoodie you would buy anywhere else.

**Official Response from Printful:**

> Hi there!

Thank you for taking the time to share your concerns.
We're sorry to hear that you haven't been satisfied with our print quality. Indeed, our print outcome differs from other companies due to the ink we use - it absorbs into garments to ensure longevity.
However, you did mention that the print washes off. That is not something that should be expected from our garments if they are washed based on the care instructions that are available on our homepage. For each case, we urge you to reach out to our support team as we take responsibility for fulfillment errors that happen within the time frame mentioned in our policy and each such report helps us improve our fulfillment process. Our goal is to provide the highest quality products and services so we'd appreciate it if you could check in about your concerns regarding some of the orders directly at feedback@printful.com Thank you!

  ### 37. Total Scam - Failed to Complete Order.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Maya A. | Student and Social & Recruitment Chair, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about Printful?**

Nothing. Do not buy from this company. I submitted a simple t-shirt order that they never delivered. Not only did I not receive it, but USPS never received it from them. They did nothing to help me.

**What do you dislike about Printful?**

Printful owes me hundreds of dollars for never completing my order and then telling me they can't do anything about it. They told me to look for the order on my own with USPS. Disappointing, It should not be a customer's job to find and deliver their own package. Order at your own risk.

**What problems is Printful solving and how is that benefiting you?**

Customer service entirely unhelpful

**Official Response from Printful:**

> Hi, Maya!
Thank you for leaving a  review. We're sorry to hear about your experience.
Upon taking a closer look at your order, we can see that the order is past our claim-submitting time frame. 
In this case, it has been 50 days since the order should've reached you while our policy states that all claims need to be submitted within 30 days. We take full responsibility for many errors, including shipping errors, however, our policies are equal to all our users and you agree to them when you create an account with Printful and when you place an order. Please note that a tracking link is provided the moment your order is shipped out and you can also check your order in your Printful dashboard to see the progress. Please contact the carrier to  gather more information about your package.

  ### 38. Great Service, didn't work for us (sadly)

**Rating:** 3.5/5.0 stars

**Reviewed by:** Juan Sebastian R. | Editor Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2022

**What do you like best about Printful?**

Printful lets you create a lot of products and test different designs without the risk of actually printing them. Being a Print-on-demand business, you only print what you sell, so you can have a large library of products in your store. They have a huge library of articles to help you get started.

**What do you dislike about Printful?**

We didn't make a lot of sales (not Printful's fault, obviously). We made a test with some products in our webstore, and sales were not as good as we thought they'd be. Since we were just doing a test (and our Printful products were not our priority), we stopped using it. However, Printful is a great company and every single one of our customers received a quality product on time. We may return to Printful in the future if needed.

**What problems is Printful solving and how is that benefiting you?**

Having more products in our store without the need to invest in wherehouses and production, minimizing the risk of trying new designs and fulfilling and shipping worldwide.

**Official Response from Printful:**

> Hi, Juan!

Thank you for your honest review.
We're sad to hear that your business adventure didn't turn out quite as you had expected it but we are hopeful for successful collaboration in the future. Best of luck!

  ### 39. Useful print on demand site that integrates with Etsy and Shopify...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adriana (Adri) L. | Creator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2021

**What do you like best about Printful?**

Printful is easy to use and integrates with bigger platforms. Here are the best traits:
- I love that the prices are transparent and easy to see, there is a large variety of products.
- The process of creating your product is simple. Adding your art to the template and sizing it to get it right takes a few minutes but then you are set and can use it over and over again.
- You can add multiple stores from each platform in one shop (for example I sell abstract art and have another shop that says graphic posters and totes) and I can manage those and my shopify store as well. 
- Printful integrates with a lot of different platforms, Squarespace, wix, etsy, weebly, etc...
- Helpful customer service
- Updates when shipping delays occur so you can inform your customers.

**What do you dislike about Printful?**

The one thing I don't like is once it integrates with Etsy you can accidentally delete your listings. I thought I was cleaning my listings out of Printful to start over fresh and I deleted over 50 Etsy listings with a lot of history. This was completely my fault but I wish there was a more of a warning.

**What problems is Printful solving and how is that benefiting you?**

The problem solved was wasted time. I can get everything I need from one place and the perks are great. You can customize everything so it doesn't feel like it's shipping from a random warehouse.

**Official Response from Printful:**

> Hi, Adriana!
Thank you for your detailed feedback. We're glad to hear that you have found our services to be easy and useful.

Regarding the product deletion process, at this time, if you want to delete a product, you will see a prompt, asking you if you want to delete the product from both, Printful and Etsy.
We're sorry that this happened. To avoid such a situation, we recommend using the product templates section. If you have your products as templates, if they get deleted or unsync, you can re-add them faster.

If you have any other concerns or suggestions, please reach out to us at feedback@printful.com

  ### 40. Horrible print quality

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Printful?**

The only thing I liked about printful was how easy it was to design t shirts and integrate them with the Shopify account. They have pretty updated clip art and text tools which means you can do more design options.

**What do you dislike about Printful?**

So I designed several t shirts, hoodies, and mugs with printful. I was so excited to receive the sample order and start selling them. When I received all of the items in the mail, I was so disappointed. THE PRINT QUALITY WAS HORRIBLE. The words and the color were faded as if someone had washed the product several times. I even compared it to another basic black hoodie with white writing that I got from five below and the comparison was so obvious. I even ordered a different shirt and changed the font to see if that was the issue. Nope, same horrible print quality. Faded color, faded/blurry words. SO DISAPPOINTED! Now I will be looking for a different company to design my products because I refuse to sell someone something that looks cheap and dingy like printful' print quality. LOOK ELSEWHERE!

**What problems is Printful solving and how is that benefiting you?**

None, the print quality is still the same even after ordering several more sample orders with different brands and different fonts, print quality is just cheap!

**Official Response from Printful:**

> Hi there!

Thank you for sharing your experience. We're sorry to hear that it wasn't the best one.
Print quality depends on various factors, including the print file and the product. For our DTG printing, we use water-based inks that slightly absorb into the garment, and depending on the thickness of the product, it can look more faded. Since we don't use heat transfer or vinyl print on our products, the outcome can look different from other suppliers. 
Please know that if there is any fulfillment error, unexpected outcome or you'd like to understand our fulfillment process better, you can contact us at support@printful.com or via live chat. We will look into the situation more closely and work on a way to resolve your concerns. 
Hope to hear from you soon!

  ### 41. Great service and quick support

**Rating:** 5.0/5.0 stars

**Reviewed by:** James T. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about Printful?**

Ease of use and very helpful and quick support chat

**What do you dislike about Printful?**

Unfortunately, sometimes shipping can be high priced.

**What problems is Printful solving and how is that benefiting you?**

Solving not having to keep inventory on hand.  It is much easier than ordering in bulk and managing stock.

**Official Response from Printful:**

> Hi, James!

Thank you for sharing your experience with us and your concerns in regard to shipping.
While we are constantly working on ways how to make our services more available, we need to keep in mind changes happening in the transportation industry with various limitations and restrictions. and increase in fuel prices. All of this affects our carriers and we need to adjust our prices as well.
However, please know that we are keeping an eye on these changes. Thank you for your understanding!

  ### 42. Very happy with our partnership with Printful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron W. | Co-Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Printful?**

The Printful product selection is great, quality is always top-notch and the shipping speeds are very fast (even during the holiday season).  Very happy about our partnership with Printful.

**What do you dislike about Printful?**

I wish there was more flexibility with the pricing.  If the pricing was better I believe we could achieve a higher scale to our revenue and order volume.  That would be my only complaint.

**What problems is Printful solving and how is that benefiting you?**

We are trying to provide customized clothing and other products to our customer base.  Our customers really love the unique items they can find with us that they cannot find in stores.

**Official Response from Printful:**

> Hi, Aaron!

Thank you for your kind review.
You noted that you'd like more flexibility with our prices. Please know that our prices reflect extensive testing on all our products to ensure the best possible quality for the product and the print and our 24/7 support, free clipart, designs, and option to edit the designs with our generator. We do have certain sales for products at times, and we also have monthly discount features (please see here: https://www.printful.com/monthly-discounts).
However, please know that we are keeping an eye on the industry prices to offer the best deal in regards to quality and costs. 

  ### 43. Great POD for worldwide audience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Printful?**

- It integrates seamlessly with our Shopify Store, so you just set it up once and it runs on autopiltot.
- Being a POD service, we can test new designs with almost no risk and no upfront investments.
- They have fulfillment centers in every continent, so our customers get fast and reasonable priced shipping.
- They have several blogs and videos to help you get started and optimize your designs for print.

**What do you dislike about Printful?**

- It is a bit more expensive than some competitors, so that means lower profits for us.

**What problems is Printful solving and how is that benefiting you?**

- We have several designs for our brand in our webstore. We don't need to invest in production, warehouses, and fulfillment. Since we don't sell enough t-shirts (it is not our primary goal), Printful allows us to have enough variety and choices in our store without making a big investment (or taking a high risk).

**Official Response from Printful:**

> Hi!

Thank you for sharing your positive experience with Printful. We're glad to hear that you have enjoyed our services.

Regarding the product price, please note that our prices also reflect our 24/7 support, free clipart, designs, and the option to edit the designs with our generator. We also run different campaigns constantly to offer some products or services with a discount, this also includes our Printful challenges. 

If you have any other recommendations, please let us know at feedback@printful.com

  ### 44. Very helpful and plenty of videos to learn from.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey  J. | M, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about Printful?**

Response time and shipping time frame. Receive the products in just a few short days.

**What do you dislike about Printful?**

It's very difficult communicating with the live chat. Sometimes you can't get your questions answered

**Recommendations to others considering Printful:**

Use the Resources average to you here on printful

**What problems is Printful solving and how is that benefiting you?**

By giving customers quality products. Benefits of not having to handle inventory

**Official Response from Printful:**

> Hi, Corey!

Thank you for leaving a positive review on Printful's services.
You mentioned that you found live chat to be difficult to use, we're sorry to hear about that. Our goal with live chats is to ensure fast communication in regards to specific orders, concerns or questions. For a more in-depth conversation, we recommend sending us an email at support@printful.com There we can address all of your questions and worries in full while being able to add various helpful resources.
Hope to hear from you soon!

  ### 45. I would not recommend Printful to anyone if you have a business.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Printful?**

I have had this company for over a year and every time I place an order or a customer places an order, it takes FOREVER. I am tired of apologizing to my customers. It's embarrassing

**What do you dislike about Printful?**

Long fulfillment times, missing orders, long delivery times, customer service is not helpful, shirts are mediocre  and the screen prints looks faded.

**What problems is Printful solving and how is that benefiting you?**

Printful has not helped me solve anything. If anything it has caused me great strife and stress.

**Official Response from Printful:**

> Hi there!
Thank you for sharing your experience. We're sorry to hear that it hasn't been the best one.
To confirm, on our website we have created a fulfillment time page with average fulfillment times depending on the facility and product category. Since we print and stock products on demand, it takes a bit more time for the order to get fulfilled. In most cases, we ship orders within 2-5 business days. However, please know that we are constantly working on improving this speed.
Regarding missed orders, product, or print quality, please note that we take responsibility for any errors on our side if the issue is submitted within the timeframe mentioned in our policies. 
We'd like to look into your situation closer, so please contact us directly at feedback@printful.com and we will do our best to turn your experience around. Hope to hear from you soon!

  ### 46. Easy to use, Cost effective print on demand platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kennedy K. | UX Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about Printful?**

Printful is very easy to use even if you are new to the print-on-demand business.  I was able to set up - connect my store and sync my products in a matter of an hour.

**What do you dislike about Printful?**

The prices of some products are comparably high, but considering the quality, I think its ok

**What problems is Printful solving and how is that benefiting you?**

I am integrating print-on-demand products into my store to sell and Printful gave me a lot more than that.  Printful gave me everything I need to lunch my print-on-demand business to the world.

**Official Response from Printful:**

> Hi, Kennedy!

Thank you for leaving your review.
Regarding pricing, please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, and option to edit the designs with our generator. Thank you for understanding!

  ### 47. Best POD products and services on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vincent A. | Propriétaire, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about Printful?**

I came to Printful because of the quality of the product, the standard, and the quality control. It allowed me to go further with my brand.
If I get better products, I thought I would have happier clients ant that is what I get.
My average review rate on Trustpilot is above 4.3 / 5 and from what I know is pretty tricky to reach better results with Print on Demand.

So I moved to Printful after running a couple of tests with samples. Tests, where Printful appeared to be the best fit for me. Quality, user experience, but also application support were above my expectations. 

After one year of selling with them, I became Executive! From this point, the service becomes five stars : 

- Strategy support
- Dedicated team member for any after-sale support

Printful is the best Print on demand company on the market, the one that will allow you to build a better brand that will stand for years.

**What do you dislike about Printful?**

I don't think that there is so much I dislike regarding Printful. The company doesn't ship anymore to some European Oversea regions, which is sometimes irritating.

**Recommendations to others considering Printful:**

Better App, fantastic support, best quality, you will find all of it.

**What problems is Printful solving and how is that benefiting you?**

Printful allows you to build a standard. Anywhere, anytime, your T-shirt will be printed identically, with the same quality. Without quality control and standard, it's just impossible to build a brand.

**Official Response from Maris Lucans:**

> Hi Vincent, 

Thanks for sharing your review. We're so glad to know that you've had a positive experience with our services, and we definitely look forward to fulfilling many more of your orders and continuing our collaboration.

If you have anything else to share with us, feel free to send us an email at feedback@printful.com!

  ### 48. had a negative experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2021

**What do you like best about Printful?**

it seemed like a decent place with good reviews on google and it was recommended to me by a friend.

**What do you dislike about Printful?**

I made an order 3 weeks before the work conference. It was shipped on time,  but the delivery took a toll. Now 2 weeks later I find out that my shipment has been sent back to them and it will be donated to charity because I didn't create an account when making an order. Why should a create an account when I need to order 2 items once in my life??? Email confirmation clearly stated my name under Shipt to and i had no idea you need to create an account.

In the end, they were kind enough to give me a refund, because the misdelivery occurred because of the delivery service, but I still have to scramble now to find a new place to get my prints done.

Just be careful when you order from them, make an account and then keep a close eye on the package as it's being shipped

**What problems is Printful solving and how is that benefiting you?**

I needed a shirt and a hoodie to host an online conference at my company.

**Official Response from Printful:**

> Hi!

Thank you for sharing your experience and please know that we are sorry to hear that it was this frustrating. 
There are several bonuses of having a Printful account even if it is for one order because you will have your designs saved and you will be able to track the order at any time.
As noted in our return policy, if you haven't registered an account on printful.com and added a billing method, you agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost (without us issuing a refund). However, as you mentioned, if the error is done by the carrier, then we take full responsibility. 

Again, we're sorry for your experience and we hope that you try using Printful again in the future. We're constantly working on bettering our services, so thank you for your feedback.

  ### 49. Freedom to create quality products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa B. | OWNER/Operator, Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2021

**What do you like best about Printful?**

I am a creator by nature, I love designing and selling what I create. Printful allows me to do that without having endless amounts of inventory on hand. While still allowing me to purchase Items I need if I have an event.

**What do you dislike about Printful?**

I wish I could mass pick items to upload into my store without having to do each individually. It's a blessing and a curse.

**Recommendations to others considering Printful:**

Printful has a lot of opportunities that allow a company to grow. If you are debating, do it. This will get your creative side moving and allow you to focus on growth and start building your brand.

There is no monetary cost to start, you can get your creativity moving and allow others to see the quality of your work. It's fun, it's relaxing, and can be a great revenue stream.

**What problems is Printful solving and how is that benefiting you?**

Printful allows me to have an array of items in my store without having thousands of dollars in inventory. Opening me up for product line growth.

**Official Response from Printful:**

> Hi, Lisa!

Thank you for your review. We're glad to hear that Printful has allowed you to work on your designs and creativity, resulting in great products to be sold.
You mentioned that you'd like the option to add more products at the same time. Indeed, at this moment that is not possible as the print area varies between products but please know that we are always working on improvements and we aim to make store management and product adding as easy as possible, so that might change in the future. We sincerely appreciate your patience!

If you have any other recommendations, please let us know at feedback@printful.com

  ### 50. High quality and efficient print on demand service with a great customer experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ivan J. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about Printful?**

24/7 customer support team that is dedicated to resolving most issues and queries. The print quality and the options of products to choose from are some of the best out there.

**What do you dislike about Printful?**

The quality check process could be improved a little. Although quite rare, there have been occasions where the end product shouldn't have passed quality checks but still did. More branding options such as custom packaging, or hangtags would really put Printful at the forefront of the Print On Demand space too. All in all, I've been really satisfied with Printful and would highly recommend them.

**What problems is Printful solving and how is that benefiting you?**

Being a white label Print On Demand & dropshipping service, Printful takes care of your warehousing, production and fulfilment needs - and that really helps you focus on growing the business and saves time versus you personally doing the production and order fulfilment etc.

**Official Response from Maris Lucans:**

> Hi Ivan,

Thank you for your review! We're so glad to hear you've had a positive time with our services, and we definitely look forward to continuing our collaboration!

We do have a Quality Control process in place to catch outcomes that do not meet our expectations. The volume that flows through our Quality Control system does still see a small percent of errors or oversights which are typically small or simple human errors - but we will always take responsibility for them as long as the problem is submitted within 4 weeks from the date the order was received. 

We are always working on adding more features and options as we move along, please submit your requests to our New Feature page here: https://www.printful.com/feature-request

We truly appreciate your feedback on this and if you have anything else to share with us, feel free to send us an email at feedback@printful.com!


## Printful Discussions
  - [Can you make money with Printful?](https://www.g2.com/discussions/can-you-make-money-with-printful) - 3 comments, 1 upvote
  - [What is Printful used for?](https://www.g2.com/discussions/what-is-printful-used-for) - 2 comments
  - [Should I use Printful?](https://www.g2.com/discussions/should-i-use-printful) - 2 comments
  - [What does Printful integrate with?](https://www.g2.com/discussions/what-does-printful-integrate-with) - 2 comments
  - [What software does Printful use?](https://www.g2.com/discussions/what-software-does-printful-use) - 1 comment

- [View Printful pricing details and edition comparison](https://www.g2.com/products/printful/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A49%3A55+-0500&secure%5Bsession_id%5D=4f376a25-73a1-4711-b747-a346aa4fbb88&secure%5Btoken%5D=3650a5820c2db986ad96c6a8205df8831734656753973ec6b142e2d115dd1ad8&format=llm_user)
## Printful Integrations
  - [Ecwid](https://www.g2.com/products/ecwid/reviews)
  - [Etsy Hound](https://www.g2.com/products/etsy-hound/reviews)
  - [PrestaShop](https://www.g2.com/products/prestashop/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [ShopifyMate](https://www.g2.com/products/shopifymate/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## Printful Features
**Product Sales**
- Product Search
- Product Reviews
- Product Filters
- Product Page Customization

**Supporting Features**
- Global Fulfillment
- Analytics Dashboards
- Mockup Generator
- Free Designs
- Activity Dashboard
- Customer Portal

**Administration**
- Reports & Analytics
- Status Tracking
- Pricing Automation
- E-commerce Platform Integration
- Process Automation
- Accounting Integration
- Third-Party Integrations
- Cost Tracking
- Activity Tracking
- Sales Automation
- Inventory Tracking

**Integrations**
- Product API
- Shopify Integration
- Etsy Integration
- eBay Integration
- WooCommerce Integration
- Squarespace Integration
- Printing Services Integration
- Third-Party Integrations

**Additional Functionality**
- Approval Process Control
- Customer Accounts
- Catalog Management
- Reporting & Statistics
- Access Controls/Permissions
- Quotes/Estimates
- Text Editing
- Customer Segmentation
- Print Management
- Cost Estimating
- Drag & Drop
- AI Copilot
- Image Library
- Workflow Management
- Design Management
- Performance Metrics
- Multi-Store Printing
- Preview Functionality
- Price and Cost Calculations
- Customizable Branding
- Job Management
- Product Configurator
- Shipping Management
- Inventory Management
- Alerts/Notifications
- SEO Management
- Content Library
- Search/Filter
- Order Management
- Templates
- Electronic Payments
- User Management
- Discount Management
- Approval Workflow
- Image Editing
- Customizable Reports
- Content Management
- Generative AI

**Additional Functionality**
- Activity Dashboard
- API
- Purchase Order Management
- Sales Trend Analysis
- Multi-Location
- Data Import/Export
- Vendor Management
- Sales Order Management
- Order Entry
- Price Optimization
- Dropshipping Services
- Real-Time Updates
- eCommerce Management
- Warehouse Management
- Inventory Optimization
- AI Copilot
- Forecasting
- Online Catalog
- Channel Management
- Shipping Labels
- Shipping Management
- Price/Margin Management
- Data Synchronization
- Product Data Management
- Monitoring
- Real-Time Monitoring
- Multiple Data Sources
- Reporting & Statistics
- EDI
- Real-Time Data
- Generative AI
- Inventory Replenishment
- Inventory Management
- Product Catalog
- Order Management
- Multi-Channel Management
- Retail Inventory Management
- Product Information Management
- Supplier Management
- Sourcing Management
- Customer Service Management

## Top Printful Alternatives
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