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Practice Director EHR Reviews & Product Details

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Practice Director EHR Reviews (5)

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UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/31/2021

"Excellent integration"

4/5

What do you like best about Practice Director EHR?

Easy accounting management between different staff/users and real-time data update and back-up Review collected by and hosted on G2.com.

What do you dislike about Practice Director EHR?

Software updates sometimes can take a long time and system freezes for some time. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

3/31/2020

"Alot of major glitches!"

1/5

What do you like best about Practice Director EHR?

Simple functions to use when needed. Some areas are easier to access than others. Review collected by and hosted on G2.com.

What do you dislike about Practice Director EHR?

Often crashes without reason. Unable to look up certain information. Review collected by and hosted on G2.com.

RP

Ryan P.

Optometrist

Medical Practice

Small-Business (50 or fewer emp.)

9/1/2018

"Easy to learn - slow to use."

2.5/5

What do you like best about Practice Director EHR?

1. Intuitive layout of EHR.

2. Easy production reports.

3. Easy to install on computers.

4. Ability, although limited, to generate letters with information fields from EHR.

5. Can edit and save letter templates.

6. Integrated with e-prescribe. Review collected by and hosted on G2.com.

What do you dislike about Practice Director EHR?

1.Slow graphics (why are there animated menus? - everything should be sleek and fast as possible).

2. Auto-complete is too aggressive. (So frustrating)

3. Wasted space on generated reports and letters.

4. Some fields should allow overwriting and do not. (Selecting from menus in a new window is so slow)

5. Inability to connect separate office locations.

6. Review collected by and hosted on G2.com.

Recommendations to others considering Practice Director EHR:

Try to run through complicated patient encounters and see if speed is satisfactory. Review collected by and hosted on G2.com.

What problems is Practice Director EHR solving and how is that benefiting you?

Production by providers at different times and with different CPT codes has allowed us to see inconsistencies in scheduling and coding and allowed discussion between providers of where we need to head for consensus. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

6/12/2018

"Hidden Fees for Maintenance, Spotty Customer Service"

0/5

What do you like best about Practice Director EHR?

Competitive initial fee compared to others at the time Review collected by and hosted on G2.com.

What do you dislike about Practice Director EHR?

They charge almost 3k/year for software maintenance or charge around $100/hour for even a phone call asking a question. Employees are unhelpful and incompetent. The system in our office was down, and remained unsolved for a couple of days b/c the support system did not know how to fix the issue. Many times if there is a software update, all the programs will shut down in our office. We call to fix the issue, and they charge us an exorbitant fee for fixing the problem. Review collected by and hosted on G2.com.

UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

7/12/2017

"practice director"

3/5

What do you like best about Practice Director EHR?

I do enjoy that it links the ehr with sales. Review collected by and hosted on G2.com.

What do you dislike about Practice Director EHR?

Managing inventory in Practice Director is very hard. Trying to keep track of when you reordered a product and not having the ability to put in a purchase order is very difficult. Review collected by and hosted on G2.com.