Practice Director EHR Reviews & Product Details

Easy accounting management between different staff/users and real-time data update and back-up Review collected by and hosted on G2.com.

Software updates sometimes can take a long time and system freezes for some time. Review collected by and hosted on G2.com.

Simple functions to use when needed. Some areas are easier to access than others. Review collected by and hosted on G2.com.

Often crashes without reason. Unable to look up certain information. Review collected by and hosted on G2.com.

1. Intuitive layout of EHR.

2. Easy production reports.

3. Easy to install on computers.

4. Ability, although limited, to generate letters with information fields from EHR.

5. Can edit and save letter templates.

6. Integrated with e-prescribe. Review collected by and hosted on G2.com.

1.Slow graphics (why are there animated menus? - everything should be sleek and fast as possible).

2. Auto-complete is too aggressive. (So frustrating)

3. Wasted space on generated reports and letters.

4. Some fields should allow overwriting and do not. (Selecting from menus in a new window is so slow)

5. Inability to connect separate office locations.

6. Review collected by and hosted on G2.com.

Competitive initial fee compared to others at the time Review collected by and hosted on G2.com.

They charge almost 3k/year for software maintenance or charge around $100/hour for even a phone call asking a question. Employees are unhelpful and incompetent. The system in our office was down, and remained unsolved for a couple of days b/c the support system did not know how to fix the issue. Many times if there is a software update, all the programs will shut down in our office. We call to fix the issue, and they charge us an exorbitant fee for fixing the problem. Review collected by and hosted on G2.com.

I do enjoy that it links the ehr with sales. Review collected by and hosted on G2.com.

Managing inventory in Practice Director is very hard. Trying to keep track of when you reordered a product and not having the ability to put in a purchase order is very difficult. Review collected by and hosted on G2.com.