very quick to respond to Issues, and the 2 main points of contact now Irving and Said, are extremely knowledgeable about the products Review collected by and hosted on G2.com.

trying to relay information through email with some of the other departments can be a little tough, phone conversations or teams meetings where both parties can look at the information works much better Review collected by and hosted on G2.com.

PowerFleet is a helpful tool for tracking vehicles in a fleet. The addition of the Hub makes it simple to navigate the assets on file and review different types of metrics pertaining to the vehicle. This tool definitely improved our workflow and monitoring of our Fleet. On the other hand, the account manager experience has been helpful when attending to urgent matters with our growing business needs. Review collected by and hosted on G2.com.

Downsides of using PowerFleet are the issues with the GPS devices, activation time with the Cellular Service, and the delays with invoicing. Review collected by and hosted on G2.com.

My support representative keeps me with Powerfleet as well as our account team Review collected by and hosted on G2.com.

The constant back end issues with our devices, ever since FleetComplete merged into Powerfleet, things haven't been as smooth, which I understand but like, it created a lot of unnecessary white water for us. Review collected by and hosted on G2.com.

The attentiveness to find solutions to problems by your Customer Success Manager. Review collected by and hosted on G2.com.

Powerfleet can work on internal communications between departments. Review collected by and hosted on G2.com.

the hub provides lots of in depth data on each vehicle in the fleet Review collected by and hosted on G2.com.

easy step by step process with the power fleet team when it comes to requesting gps installs, as well as consistent biweekly meetings to address account issues Review collected by and hosted on G2.com.

It has a good user interface and that is about it. Review collected by and hosted on G2.com.

Tracking was not in real time and had a several min. delay. Review collected by and hosted on G2.com.

Fleet Complete has been very helpful in our agricultural business. The reason that we have chosen to use Fleet Complete over other programs is a). is it compatible with Telus tracking devices and b). it can be programmed to locate and map rural land locations, which is pivotal to our work. It tracks vehicles, plots on maps, and sets rules/alarms for vehicles. Customer service is very good. Review collected by and hosted on G2.com.

I find Fleet Complete lacks some user ability. In our case, we upload hundreds of GPS locations annually. Mapping new POIs in batches can be a pain in terms of learning the proper formatting. I also wish it could calculate mileage from home to each location automatically. I have not yet found an easy way to do this, and waste hours calculating this manually. Review collected by and hosted on G2.com.

It is awesome for tracking equipment and vehicles. Exactly what is supposed to do. The new upgrade to Google Maps and street view makes it even more useful. There is a ton of reporting capabilities with Fleet Complete, and we have many set up. The capabilities we have learned over the last few years are amazing too, some applicable to us and some not but pretty cool all the same. Review collected by and hosted on G2.com.

There are only a few spots that are a little tricky to navigate in terms of user interface. They are not easily intuitive, but there are only a few spots. Reporting is one that you can get lost in pretty quick but with a few extra minutes and a couple test runs you can usually get the report you are looking for. Review collected by and hosted on G2.com.