Postcoder Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Postcoder's ease of use remarkable, facilitating seamless integration and great support for all users. (18 mentions)

Users find the API integration of Postcoder straightforward, ensuring quick and accurate address lookups with ease. (11 mentions)

Users value the quick and accurate address lookup provided by Postcoder, enhancing their experience significantly. (7 mentions)

Users praise the excellent customer support from Postcoder, always ready to assist with any requests promptly. (7 mentions)

Users appreciate the easy setup of Postcoder, which offers a straightforward experience and reliable service. (7 mentions)

Users find the pricing expensive, wishing for more affordable options and a better credit system. (5 mentions)

Users face insufficient information regarding third-party customer integration and limited data access, complicating their experience. (3 mentions)

Users find the lack of an API for syncing customer data a major drawback in data management with Postcoder. (2 mentions)

Users find managing third party identifiers in Postcoder to be a tedious and manual process without API support. (2 mentions)

Users find it challenging to perform admin controls, particularly with user management and team collaboration. (2 mentions)

5 Pros or Advantages of Postcoder

1. Ease of Use

Users find Postcoder's ease of use remarkable, facilitating seamless integration and great support for all users.

See 18 mentions

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Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you like about Postcoder?

I like that Postcoder was very quick and easy to integrate, especially since we needed a rapid solution to replace a provider that was no longer avail

2. API Integration

Users find the API integration of Postcoder straightforward, ensuring quick and accurate address lookups with ease.

See 11 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Accurate data and good API"

What do you like about Postcoder?

Up to date Royal Mail database which ensures accurate addresses. API is modern and developer friendly

Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

3. Accuracy

Users value the quick and accurate address lookup provided by Postcoder, enhancing their experience significantly.

See 7 mentions

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Stephen M.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder Address Verification"

What do you like about Postcoder?

The pricing structure was easy to understand. The API integration was straightforward with our custom CRM.

Adam B.

5.0/5

"Seamless ERP Integration, Spotless Performance"

What do you like about Postcoder?

I've been using Postcoder for over 5 years now, and it just works without any issues. It's simple to configure, and my sales and delivery team use it

4. Customer Support

Users praise the excellent customer support from Postcoder, always ready to assist with any requests promptly.

See 7 mentions

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Gemma D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Account Setup and Responsive Support"

What do you like about Postcoder?

Ease of setting up our account and response to support requests

Gerry O.

5.0/5

"Simple to use API, Excellent Support"

What do you like about Postcoder?

I found Postcoder easy to setup and we utilise the API to retrieve and confirm Eircodes (Irish post codes). The graphical user interface (GUI), is wel

5. Easy Setup

Users appreciate the easy setup of Postcoder, which offers a straightforward experience and reliable service.

See 7 mentions

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James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you like about Postcoder?

I like that Postcoder was very quick and easy to integrate, especially since we needed a rapid solution to replace a provider that was no longer avail

Gemma D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Account Setup and Responsive Support"

What do you like about Postcoder?

Ease of setting up our account and response to support requests

5 Cons or Disadvantages of Postcoder

1. Expensive

Users find the pricing expensive, wishing for more affordable options and a better credit system.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Accurate data and good API"

What do you dislike about Postcoder?

More expensive that some other competitors, though it does tick more boxes than competitors

Simon M.

Small-Business (50 or fewer emp.)

4.5/5

"Does exactly what you need it to do"

What do you dislike about Postcoder?

Would love it to be cheaper but wouldnt change anything else

2. Insufficient Information

Users face insufficient information regarding third-party customer integration and limited data access, complicating their experience.

See 3 mentions

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James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"It just works for us!"

What do you dislike about Postcoder?

We're using postcoder for a long time now, i'd like that if we ever run into an insufficient credit issue - it will add some to keep us going until it

3. Data Management

Users find the lack of an API for syncing customer data a major drawback in data management with Postcoder.

See 2 mentions

See Related User Reviews

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

Daniel H.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and easy Address lookup"

What do you dislike about Postcoder?

Only thing to raise would be making it easier to do admin things like managing users.

4. Difficulty

Users find managing third party identifiers in Postcoder to be a tedious and manual process without API support.

See 2 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Fair Lookup Rates and Straightforward, Non-Pushy Sales"

What do you dislike about Postcoder?

Having to set up identifiers when providing the software for third parties is something we run into often. Doing this in the portal is easy enough, bu

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Quick Integration, Accurate Address Validation"

What do you dislike about Postcoder?

The biggest one for us right now is having to identify third party customers using Postcoder to do with their Royal Mail licensing solution. There's n

5. Limited Admin Control

Users find it challenging to perform admin controls, particularly with user management and team collaboration.

See 2 mentions

See Related User Reviews

Daniel H.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and easy Address lookup"

What do you dislike about Postcoder?

Only thing to raise would be making it easier to do admin things like managing users.

Joshua G.

Small-Business (50 or fewer emp.)

5.0/5

"Postcoder - Best in class address lookup tooling"

What do you dislike about Postcoder?

Not clear how to add other members of my team there, it'd be good to allow other members of my organisation to manage it. Could just be something I've

Hanna E.

Brand product manager

Small-Business (50 or fewer emp.)

6/5/2024

"A complete user friendly platform for postcode lookups"

5/5

What do you like best about Postcoder?

It is very easy to install and works well with our e-commerce platform. It is user friendly and we have had no issues at all since we signed up 2 years ago Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

We haven't had any problems with Postcoder Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Thank you Hanna for your review. We're glad to hear that you found Postcoder so easy to install. We appreciate your feedback and are here to support you if you ever need assistance in the future.

Tim D.

Operations Director

Small-Business (50 or fewer emp.)

7/8/2024

"Really useful and easy to implement"

4.5/5

What do you like best about Postcoder?

We've implemented this and been using it for a number of years. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

No dislikes with the product at this stage. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Tim, thank you for your review! We're glad to hear that you find Postcoder useful and easy to implement. Thank you for your continued support over the years.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

5/31/2024

"Excellent product. When we found a bug, they fixed it straight away."

4/5

What do you like best about Postcoder?

The Postcoder API allows us to perform address autocomplete and lookup for our users in any country with the same code. This made it quick to set up. In addition, it gives us the address unique identifiers that we need to send to our printers for mailsorting in the United Kingdom. When we found a bug in the address autocomplete endpoint for one country, the development team fixed it right away. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

It would be helpful for the documentation page to have even more examples for different countries. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Thanks for your review. We're glad to hear that you found Postcoder API helpful for address autocomplete and lookup in the UK and multiple countries. We appreciate your feedback about example code in the documentation and will work on providing more examples for different countries.

Peter B.

ICT Director

Mid-Market (51-1000 emp.)

8/27/2024

"Postcoder provides fast accurate address information"

5/5

What do you like best about Postcoder?

Customer Service is very good, always helpful in answering queries. The API flexibility is great. It's very fast and can provide a lot of information (using more credits) if required. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Lack of invoicing options. Having to decide how many credits you will need/use as they expire. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Peter, we're delighted to hear that you find our customer service helpful and our API flexible and fast. We understand your feedback about the invoicing options and credit expiration, and we are committed to improving our billing system to offer more flexibility and convenience for our customers. Auto top-up might be an option that could work well for you, or monthly plans. Feel free to get in touch with our sales team on sales@alliescomputing.com to discuss which option best meets your needs. Thank you for taking time to leave us a review.

Martin S.

Head of Operations

Small-Business (50 or fewer emp.)

5/30/2024

"Postcoder is a first class platform for Bank Validation and Address Finder"

5/5

What do you like best about Postcoder?

The setup and configuration was easy

The Dashboard and Usage reports are easy to follow

Alerting for higher than average use is a great feature. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing. It is a brilliant product.

We started out with Address Validation and then extended our usage to Bank Validation Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

edit

Hi Martin, thanks for taking the time to review Postcoder. We're delighted to hear you find Postcoder easy to use for address and bank validation. We're also glad to hear you find our alerting system valuable. Many thanks for your positive feedback.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/26/2024

"Seamless Integration and Great Reliability"

5/5

What do you like best about Postcoder?

Postcoder is a great tool we've integrated directly into our applications for checking addresses, emails, mobile numbers, and bank details. It's really reliable and easy to use, fitting perfectly into our systems without any hassle. Their customer support is top-notch, always ready to help if we need it, and the price is pretty good too. All in all, Postcoder makes our work a lot smoother and we're really happy with it. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I'd say that it's worth noting that accessing additional data for addresses comes at a higher cost. Moreover, the bank verification feature, although useful, is quite basic and may not meet the needs of those seeking more in-depth financial data verification. Review collected by and hosted on G2.com.

Response from Garrie Clayton-Flatt of Postcoder

edit

Thank you for the kind review! It is great to hear you have found Postcoder to be reliable and easy to use. It is also lovely to hear you found our customer support top-notch - we are committed to providing an excellent service, so your feedback is much appreciated.

Verified User in Utilities

Small-Business (50 or fewer emp.)

6/3/2024

"Very Easy to work with"

5/5

What do you like best about Postcoder?

We sometimes see up to 30,000 postcode look ups in a single day. Automated, alerts when the credit balance needs topping up, view of high levels of activity. Excellent customer service - had an issue recently regarding the auto top-up and was resolved immediately without any fuss. The postcodes lists are regularly updated so we have little negative customer feedback on missing addresses. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I only deal directly with Postcoder when something goes wrong, and nothing much does so nothing to write here. Postcode look-ups delivered via API so very little interaction. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

edit

Hi, thanks for taking the time to review Postcoder and for giving us such a glowing report. We are very glad that our services have been so trouble-free for you and that you are happy with what we offer.

Keaton M.

Operations

Small-Business (50 or fewer emp.)

5/28/2024

"Everything works well"

5/5

What do you like best about Postcoder?

Works with our system (orderwise). Instant lookup just with the postcoder, so saves time having to get full details from people Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

in our system it seems to only work with UK although perahps it's possible to extend it with better integration Review collected by and hosted on G2.com.

Response from Garrie Clayton-Flatt of Postcoder

edit

Hi Keaton, we really appreciate your feedback and are pleased to hear that Postcoder works well with the orderwise system, and that you benefit from the time it saves your users.