--- title: Postal by Sendoso Reviews meta_title: 'Postal by Sendoso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Postal by Sendoso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 408 scale: '5' date_modified: '2026-09-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Postal by Sendoso Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Postal incredibly easy to use, simplifying sending tokens of appreciation to customers and colleagues worldwide. (25 mentions)
Users love the unique gifting options from Postal, allowing for meaningful connections with prospects and clients. (22 mentions)
Users love the diverse gifting options of Postal, enhancing connections with prospects through personalized gifts. (16 mentions)
Users enjoy the ease of sending gifts with Postal, making appreciation simple and personalized for clients and colleagues. (14 mentions)
Users love the customization options in Postal, enhancing personalization for gift-giving on any occasion. (13 mentions)
Users often feel limited by the restricted gifting options in Postal, desiring more variety and customization. (5 mentions)
Users desire more gift options in the Postal marketplace, particularly outside the US and for various holidays. (4 mentions)
Users feel the limited selection of gifts could be improved with more options and holiday-specific items. (4 mentions)
Users find the navigation confusing and experience glitches, which detracts from the overall usability of Postal. (4 mentions)
Users find the complex user interface frustrating, as it adds unnecessary steps and confusion during the gifting process. (3 mentions)

5 Pros or Advantages of Postal by Sendoso

5 Cons or Disadvantages of Postal by Sendoso

Ashley H.
AH
Ashley H.
Strategic Partnerships Manager
Mid-Market (51-1000 emp.)
"Easy way to send client appreciation gifts!"
4/5
What do you like best about Postal by Sendoso?

Multiple ways to send gifts (i.e. MagicLink, email from Postal, etc.) Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

I would like to see more variety in gifts Review collected by and hosted on G2.com.

Ashley F.
AF
Ashley F.
Account Executive
Mid-Market (51-1000 emp.)
"Great way to Connect"
3.5/5
What do you like best about Postal by Sendoso?

Postal has been great to resonate and connect with my prospects during off-season. They also have unique gifts so you can find something for every occasion and every person. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The interface can be confusing when trying to send an item physically versus a link for the prospect to click on. Review collected by and hosted on G2.com.

Emily S.
ES
Emily S.
US Partnerships
Mid-Market (51-1000 emp.)
"Super easy to use!"
5/5
What do you like best about Postal by Sendoso?

Magic link creation and allowing clients to choose their preferred gift Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Always love more item options for gifting Review collected by and hosted on G2.com.

Mary L.
ML
Mary L.
PMM
Mid-Market (51-1000 emp.)
"Pretty good"
4/5
What do you like best about Postal by Sendoso?

Postal makes gifting pretty easy and straightforward - I can mix and match different items in a collection, or create collections for different audiences and send it via a personalized email. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The search function can be quite annoying across the platform. For example when you search back in your Orders, it only filters based on the page you're on. So you would need to click through page by page either way to find past Orders. Sometimes the search is iffy when searching for certain items in the marketplace, too. Review collected by and hosted on G2.com.

Alex P.
AP
Alex P.
Account Executive
Mid-Market (51-1000 emp.)
"Pretty solid experience overall."
3.5/5
What do you like best about Postal by Sendoso?

Being able to quickly send partners small thank you gifts has been extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

When sending the same gift multiple times to partners, I have experienced situations where the gift cards don't go through due to the system flagging them as duplicates when they aren't. Review collected by and hosted on G2.com.

CN
Courtney N.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Overall, it has been a good experience"
4/5
What do you like best about Postal by Sendoso?

I love the expansive marketplace that is available, my team can always find something to send to their clients or prospects. The analytics are helpful too. Overall, it has been helpful to our team and as the admin, I get a lot of good feedback from our team. The thing they like best is the Chrome extension, it makes it super easy to send a gift without having to go into the full platform. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

There are some glitches in the website, and the search functions are sometimes not that great. As well, I wish there was a way to see what messaging my team is sending along with a gift, so I could better pinpoint what is working and what is not. It is incredibly tough to get in touch with anyone at the company for support. We used to have a dedicated point of contact but no longer. Anytime I have an issue arise I have to jump through hoops just to try and get in touch with anyone. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Flexible and user-friendly platform"
5/5
What do you like best about Postal by Sendoso?

I like that we can customize gifts and make marketing campaigns more personable to our audiences. Also the variety of options we can send to customers and prospects. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Haven't had any downsides yet. So far, no complaints. Review collected by and hosted on G2.com.

Bailey A.
BA
Bailey A.
Mid-Market (51-1000 emp.)
"Great way to get people's attention"
3.5/5
What do you like best about Postal by Sendoso?

It makes people feel cared about and helps me build relationships. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

I think some people may assume that the link is a phishing link and don't end up using it. Review collected by and hosted on G2.com.

Katie J.
KJ
Katie J.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Great for ABM campaigns!"
4.5/5
What do you like best about Postal by Sendoso?

Postal is very user friendly, and I like that items can be approved before sending. Easy to implement! Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Would like a function to batch customize items. E.g. we recently had to manually customize logos on an item for several customers. Review collected by and hosted on G2.com.

Rohit N.
RN
Rohit N.
Account Executive
Enterprise (> 1000 emp.)
"Good collection and fast dispatch"
5/5
What do you like best about Postal by Sendoso?

It has good options to choose from which are also specific to India region Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Sometime postal shows an email has been opened when it is not actually Review collected by and hosted on G2.com.

Response from Lauren DiLeonardi of Postal by Sendoso

Rohit, thanks for the feedback! We’re glad Postal by Sendoso is making gifting seamless for you. We’re also working to improve tracking accuracy to ensure you get the most reliable insights.