--- title: Postal by Sendoso Reviews meta_title: 'Postal by Sendoso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Postal by Sendoso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 408 scale: '5' date_modified: '2026-09-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Postal by Sendoso Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Postal incredibly easy to use, simplifying sending tokens of appreciation to customers and colleagues worldwide. (25 mentions)
Users love the unique gifting options from Postal, allowing for meaningful connections with prospects and clients. (22 mentions)
Users love the diverse gifting options of Postal, enhancing connections with prospects through personalized gifts. (16 mentions)
Users enjoy the ease of sending gifts with Postal, making appreciation simple and personalized for clients and colleagues. (14 mentions)
Users love the customization options in Postal, enhancing personalization for gift-giving on any occasion. (13 mentions)
Users often feel limited by the restricted gifting options in Postal, desiring more variety and customization. (5 mentions)
Users desire more gift options in the Postal marketplace, particularly outside the US and for various holidays. (4 mentions)
Users feel the limited selection of gifts could be improved with more options and holiday-specific items. (4 mentions)
Users find the navigation confusing and experience glitches, which detracts from the overall usability of Postal. (4 mentions)
Users find the complex user interface frustrating, as it adds unnecessary steps and confusion during the gifting process. (3 mentions)

5 Pros or Advantages of Postal by Sendoso

5 Cons or Disadvantages of Postal by Sendoso

Jessica B.
JB
Jessica B.
Sr. Demand Generation Manager
Mid-Market (51-1000 emp.)
"Processes take longer than expected/not as customizable as expected"
1.5/5
What do you like best about Postal by Sendoso?

The options of gifting items to choose from is great, and you can provide suggestions of items to add to the platform. The ability to use QR codes and Magiclinks are great for prospecting and event gifting. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

There are options on certain items to add a personalized card/message, but I wish this was available on all items - especially warehoused items where we can have branded cards printed on demand. This would be helpful for sales reps, being able to customize their cards and add their contact information. Review collected by and hosted on G2.com.

Response from Lauren DiLeonardi of Postal by Sendoso

Jessica, thanks for the detailed feedback! We’re glad you’re enjoying the gifting options and features like QR codes and MagicLinks. Since Postal joined the Sendoso family, we’re excited to invest even more in features like personalized cards and seamless shipping. Our goal is to make gifting easier and more customizable for sales teams everywhere. Stay tuned for improvements!

EM
Erica M.
Mid-Market (51-1000 emp.)
"Simple Gifting"
4/5
What do you like best about Postal by Sendoso?

Postal is great for sending fun and engaging gifts out quickly. The option to create collections to allow for different gift choices is great. The warehouse feature is also great, as it allows us to store all of our branded swag in one easy place, which allows for simple ordering. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

While there is the option to select a card for some items, I do wish it was available for all options. Also, the website itself can be frustrating to navigate at points, as going back to the main product page after looking at an item starts on page 1 rather than your current item. Review collected by and hosted on G2.com.

Jillian C.
JC
Jillian C.
Marketing Communications Coordinator
Computer Software
Mid-Market (51-1000 emp.)
"Easy to use and responsive team"
4.5/5
What do you like best about Postal by Sendoso?

I've been using Postal for the past few years. It's easy to use, the team at Postal is responsive and open to feedback, all the necessary integrations. Love the magic link and collections features to give recipients a choice of things. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Would like to see more options to add custom logos to stuff in marketplace. Review collected by and hosted on G2.com.

Tarun K.
TK
Tarun K.
Account Executive
Enterprise (> 1000 emp.)
"Gamechanger in outbound sales"
4.5/5
What do you like best about Postal by Sendoso?

- Integration with Salesforce

- Options to send redeemable links or physical gifts

- Option for the sender to include a message and the receiver to respond within Postal Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The only thing I find a bit troublesome is that when a prospect's address is wrong in SFDC, we are unable to edit it within Postal before sending out a gift. Review collected by and hosted on G2.com.

HT
Hunter T.
Mid-Market (51-1000 emp.)
"A Modern Approach to Gifting"
4.5/5
What do you like best about Postal by Sendoso?

Postal offers a comprehensive platform with a strong selection of items, streamlining the process of sending gifts to clients, partners, and prospects. As an intuitive, scalable solution for personalized gifting, Postal stands out as a modern platform built to help businesses send meaningful gifts that build long-lasting relationships. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The pricing structure & warehousing fees are not entirely transparent. Costs are often based on the type of gifts you select, the scale of your gifting campaigns and item quantity which can add up depending on the size of your business or the frequency of gifts you plan to send. Review collected by and hosted on G2.com.

Kyle V.
KV
Kyle V.
SDR
Mid-Market (51-1000 emp.)
"Postal's ease of use & efficiency"
5/5
What do you like best about Postal by Sendoso?

What is most helpful is being able to leverage relationships with prospects and current customers through Postal's easy-to-use platform. It helps a ton when it takes me not even a minute to send out a gift card while on the phone with a prospect or customer thanking them for their time. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Nothing that I dislike so far, the platform has been extremely easy to use. Review collected by and hosted on G2.com.

KB
Kim B.
Strategic Partnerships Manager
Mid-Market (51-1000 emp.)
"One of the best parts of my job!"
5/5
What do you like best about Postal by Sendoso?

I love that Postal can help brighten someone's day. Maybe it's a little something to congratulate them on a job promotion, maybe it's a holiday, or maybe you just picked up on them having a bad day - it's an amazing asset and extremely easy to use! Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

Limited items to choose from. I wish there were more gift baskets that touch on more holidays/events throughout the year. Review collected by and hosted on G2.com.

JW
Josey W.
Business Development
Small-Business (50 or fewer emp.)
"Quick and easy tool for corporate gifting"
5/5
What do you like best about Postal by Sendoso?

The platform makes it easy to automate and personalize gifting, helping us build stronger relationships with prospects and customers. The reporting features give us insights into engagement.

There's a wide variety of gifting options, and the fulfillment process is smooth and reliable. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

The platform can be a bit clunky at times, with occasional delays in fulfillment. Review collected by and hosted on G2.com.

Response from Lauren DiLeonardi of Postal by Sendoso

Thanks for the review! We’re thrilled Postal is making direct mail easy for your team. With our recent acquisition by Sendoso, our product teams are prioritizing enhancements—your feedback is key to what’s coming next!

Jennifer P.
JP
Jennifer P.
Senior Account Executive
Enterprise (> 1000 emp.)
"Great Platform!"
5/5
What do you like best about Postal by Sendoso?

Excellent selection of items, easy to use, and their customer service is also top notch. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

No complaints here! I've been very happy with this platform and glad we made the switch. Review collected by and hosted on G2.com.

Response from Lauren DiLeonardi of Postal by Sendoso

Thanks so much for the kind words! We love hearing that Postal by Sendoso is making an impact - from new meetings to welcoming customers in style. So glad the switch has been a win for you!

Brandie S.
BS
Brandie S.
Sr. UX Researcher
Enterprise (> 1000 emp.)
"Easy way to distribute incentives"
4.5/5
What do you like best about Postal by Sendoso?

As a user experience researcher, it's quick and easy to send incentives to participants. I love how it supports different countries and currencies, going so far as to do the conversion for you. Review collected by and hosted on G2.com.

What do you dislike about Postal by Sendoso?

I wish I could save my own template to pull when sending messages to research participants instead of having to rewrite it every time. Perhaps this exists already, but I have not found it. Review collected by and hosted on G2.com.