POINT Reviews & Product Details

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$99.00

Flat Rate Per Month

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POINT Integrations

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/27/2026

"Extremely Easy to Use with Top-Notch Support"

5/5

What do you like best about POINT?

POINT is extremely easy to use both as an admin and as a volunteer. The support is top-notch! Review collected by and hosted on G2.com.

What do you dislike about POINT?

It is hard to think of a downside, but one thing that came up recently is in creating a new application, we realized it would be nice to have a "test" option to review before going live. Review collected by and hosted on G2.com.

Response from Mina Je of POINT

We really appreciate your kind words! We’re thrilled POINT feels easy for both your admins AND your volunteers! We do our best to make sure that POINT is a great experience for both our admins and the volunteers. Also, it's great to hear that it’s helping with recruitment, organization, and stats all at once. We really hope that by streamlining a lot of this, we can give back more time to your day 😊.

Love the idea of a “test” option for new applications. I'd love to hear a bit more about your thoughts here. We already have the ability to "Preview" the application, where it gives you the view that your volunteers will see. Did you want to also be able to go through an actual test with an email from start o finish? We'd love to hear more! You can always email what you envision to your dedicated Success Manager and they will pass it along to our product team.

Thanks for being a part of the POINT family!

✌️

Jon G.

Teacher and Coach

Small-Business (50 or fewer emp.)

4/28/2026

"Transforming Volunteer Engagement with Ease"

5/5

What do you like best about POINT?

Review:

Point has been a great addition to our volunteer system. The onboarding process was clear, simple, and easy to follow, which made getting started smooth for our team. What stood out most was the level of customer service—David reached out personally to make sure we had everything we needed and offered support along the way. That kind of proactive care made a big difference. Review collected by and hosted on G2.com.

What do you dislike about POINT?

So far, I haven’t experienced any significant issues. As we continue to use the platform more, I’m sure we’ll discover areas for refinement, but the experience has been very positive to this point. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

Thanks for your kind words, Jon!

Glad the onboarding process was clear and smooth for your team, and it's great to hear David went the extra mile to make sure you had what you needed. That kind of proactive support is exactly what we want people to experience with POINT.

Really glad we could help you build a consistent pathway for volunteers to stay engaged and make a real impact on the kids, families, and community you serve.

Thanks for being a POINT school!

Kenny D.

Streaming Coordinator

Small-Business (50 or fewer emp.)

5/11/2026

"All-in-One Volunteer Management with Outstanding Customer Support"

5/5

What do you like best about POINT?

I do enjoy that everything I need to manage, coordinate and outreach to my volunteers are all gathered in one location; but above all the customer service and attention to helping me understand the tool is the best asset or us. Review collected by and hosted on G2.com.

What do you dislike about POINT?

The one thing I am having troubles with POINT is the current messaging capabilities that don't all exist on the platform, where I then branch my communications in different locations. If that is fixed; that will be amazing! Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

Thanks for your kind words, Kenny!

Glad having everything in one place for managing, coordinating, and reaching out to volunteers has helped you move off spreadsheets, scattered emails, and separate forms, and really glad our customer service team has made a difference in helping you get the most out of the tool.

On expanding messaging capabilities so you're not branching communications across different platforms: that's great feedback. We are actively working on this right now, actually! Stay tuned...

Thanks for being a POINT nonprofit!

Shannon B.

Senior Director of Public Relations and Branding

Mid-Market (51-1000 emp.)

4/16/2026

"Comprehensive Volunteer Management with Stellar Support"

5/5

What do you like best about POINT?

I find POINT to be a very comprehensive software for managing our volunteer process at our organization. It checks all the boxes needed to facilitate getting volunteers for our events, and they look at every aspect of volunteer management, ensuring a representation of what's needed in the volunteer experience. The features like reminders for events, volunteer sign-ins, and tracking volunteer hours are very helpful for us. I also appreciate the incredible responsiveness and support from POINT, which has been above and beyond, quick, and very helpful. It was easy enough for us to handle the onboarding ourselves, although they wanted us to onboard with them, yet they were always ready to respond to our questions. Additionally, the integration through the website widget that shows our framework of events for internal volunteers has been extremely helpful by automating the event updates. Review collected by and hosted on G2.com.

What do you dislike about POINT?

Nothing that I dislike. All is positive. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

Thanks for your kind words, Shannon!

Glad POINT's covering the full range of what you need for volunteer management, from event reminders and sign-ins to hour tracking, and that the website widget integration has automated your event updates and saved you time. Really glad our team's responsiveness has stood out too, even when you handled onboarding yourselves. We love working with you!

Thanks for being a POINT company!

Marci D.

Small-Business (50 or fewer emp.)

4/8/2026

"Seamless Volunteer Coordination, Needs Admin App Features"

5/5

What do you like best about POINT?

I really love using POINT because it helps us effectively coordinate volunteers and figure out how many people we need for each event, which is super helpful. It's incredibly easy for volunteers to sign up and find all the information they need. The calendar slides are simple but awesome.The platform is great for volunteer accountability, allowing us to track engagement and decide if someone has become inactive. I also really like the customizability of each event, which allows us to provide all the necessary info to volunteers. The templates save us a lot of time, especially since we have many recurring events. Lastly, setting up POINT was very easy and intuitive, with helpful resources available online. Review collected by and hosted on G2.com.

What do you dislike about POINT?

I would love for POINT to have admin capability on the app. I have to use the browser version on my phone because the app doesn't have the admin capabilities. That's my only qualm. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

Thanks for your kind words, Marci!

Glad POINT's making it easy to coordinate volunteers, track engagement, and manage recurring events with templates, and that setup was smooth with the resources available online.

On adding admin capabilities to the mobile app so you're not stuck using the browser version on your phone: great news - that's coming in October!

Thanks for being a POINT nonprofit!

Sadaf I.

Volunteer coordinator

Small-Business (50 or fewer emp.)

7/28/2026

"Amazing Layout and Easy Hour Tracking That Keeps Everything Organised"

5/5

What do you like best about POINT?

Hours tracking is a great feature, and the layout is amazing as well. It’s easy to use and makes everything feel well organised. Review collected by and hosted on G2.com.

What do you dislike about POINT?

It’s not easy for everyone, and it takes some practice to use. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

Thanks so much for your kind words, Sadaf! We love hearing that the layout is amazing and easy to use - that's what we work towards!

Re: your note on taking practice to use - we'd love to hear more! Can we connect with you to hear more details on how we can make POINT easier to use for everyone?

Thanks for being a POINT nonprofit!

Cheris Z.

Senior Engagement Coordinator

Enterprise (> 1000 emp.)

3/3/2026

"POINT Makes Volunteer Management Easy with Smart Templates and Duplicate Events"

5/5

What do you like best about POINT?

POINT is very easy to navigate, with a user-friendly layout that makes it simple to move between modules. I really love the duplicate event feature and the customized templates. The groups and sub-groups are also very functional for our volunteer management program. We’re able to assign Champions by division, along with those divisional leaders, which helps keep everything organized. Review collected by and hosted on G2.com.

What do you dislike about POINT?

When emailing contacts, it would be helpful to be able to add an email contact directly from the Send Message screen. Please also add an "undo" button within the Send Message screen. Finally, it would be great if the Subject line could be extended to allow more than 50 characters. Review collected by and hosted on G2.com.

Danielle R.

Technology & Collection Manager

Mid-Market (51-1000 emp.)

4/6/2026

"Modern, User-Friendly, and Affordable—With Responsive Support"

5/5

What do you like best about POINT?

We reviewed numerous volunteer management platforms, and POINT was the most modern and user-friendly, with a much more affordable price than its competitors. Onboarding was simple & support has been great so far. We requested development of a new feature, and they followed up with me, letting me know when it was implemented only a few weeks later. Review collected by and hosted on G2.com.

What do you dislike about POINT?

A custom landing page about the organization would be nice. Instead, the homepage brings you to any open events. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

Thanks for your kind words, Danielle!

Glad POINT stood out as the most modern and affordable option when you compared platforms, and that onboarding was simple. Really glad the team followed through on your feature request so quickly, and that POINT's helped bring volunteer coordination together across all your City departments.

On adding a custom landing page for your organization instead of going straight to open events: that's great feedback. We're a feedback driven product, and we've shared your request directly with our CEO and Head of Product.

Thanks for being a POINT organization!

William A.

Director of Community Outreach

Small-Business (50 or fewer emp.)

6/29/2026

"Outstanding Live Onboarding and Hands-On Support for Smooth Adoption"

4.5/5

What do you like best about POINT?

The amount of live support received during onboarding as an organization to better understand it's capabilities. This also helps with problem solving things together as they come up. Review collected by and hosted on G2.com.

What do you dislike about POINT?

There is no integrated way to capture automations for volunteer recognitions, whether that's one year anniversarry or a certain amount of volunteer hours reached for the year. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

Thanks for your kind words, Will!

Really glad the live onboarding support made a difference. That kind of back-and-forth problem solving is exactly what we want those sessions to be.

The volunteer recognition automation piece (anniversaries, hours milestones) is great feedback. We're a feedback driven product, and we've shared your request directly with our CEO and Head of Product.

Glad POINT's helping you track hours and get a real process around onboarding and opportunity listings. Thanks for being a POINT nonprofit!

Emily P.

Executive Director

Small-Business (50 or fewer emp.)

7/9/2026

"Flexible Scheduling and Communication Made Easy with POINT!"

5/5

What do you like best about POINT?

It's flexibility! POINT has been so good for my organization, the ability to track, communicate, and navigate multiple schedules is huge for us. Review collected by and hosted on G2.com.

What do you dislike about POINT?

I wish there was a more immediate calendar view, and the ability to respond to senders of messages through POINT, but the POINT tech team is always interested in ways to develop the program! Review collected by and hosted on G2.com.

Response from Madison Mikhail Bush of POINT

We're thrilled to hear that you find POINT's flexibility beneficial for your organization! We appreciate your feedback about a calendar view that's quicker to access (it's actually already in design) and messaging feature, and we'll definitely take that into consideration for future updates.