What I like best about Poggio is how it transforms our sales team from being reactive vendors into proactive, strategic partners. The most helpful feature is hands-down the AI-powered "Point of View" (POV) it generates for every account.
Before Poggio, our reps spent hours manually researching accounts—digging through financial reports, news articles, and LinkedIn to piece together a customer's priorities. It was slow, and the insights were often inconsistent.
The biggest upside of using Poggio is twofold:
Massive Time Savings: Poggio automates all of that research. It synthesizes intelligence from thousands of sources and delivers a concise, relevant brief on what the customer actually cares about right now. This frees up our sellers to spend less time on admin and more time actually engaging with customers.
Elevated Conversations: Because our team walks into every call armed with deep, relevant context, the quality of our conversations has skyrocketed. We're not asking basic discovery questions; we're leading with value and aligning our solution directly to the customer's stated priorities and challenges. It helps us build trust incredibly fast and ultimately, close bigger deals by focusing on the right opportunities with the right message. It's like having a dedicated research analyst for every single seller on the team. Review collected by and hosted on G2.com.
Honestly, there isn't much to dislike, as the value is very clear. If I had to pick something, the "dislike" isn't so much about the tool itself, but about the implementation and user habits it forces you to confront.
The main challenge is that the tool is only as good as the inputs you give it. The initial setup to get Poggio's AI to perfectly align with our specific sales methodology and value framework (how we talk about our solutions) took dedicated effort and refinement. It's not a "plug-and-play" magic box in that respect; you have to invest time to teach it your business.
The other minor downside is more of a training issue: we have to actively coach newer reps to not rely on the Poggio POV as a script. It's so good that it can be tempting to just "read the summary." The real magic happens when they use the POV as a foundation and then add their own human insight. It's a point of coaching we've had to build into our enablement. Review collected by and hosted on G2.com.
