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Compare Planet Payments and Stripe Payments 
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At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Planet Payments
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Planet PaymentsStripe Payments
Star Rating
(407)4.3 out of 5
Market Segments
Small-Business (78.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Stripe PaymentsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planet Payments excels in its "Quality of Support" with a score of 8.8, which reviewers mention as being responsive and helpful, while Stripe Payments has a slightly lower score of 8.4, indicating that users may experience longer wait times for support.
- Reviewers mention that Stripe Payments offers superior "Recurring Billing" capabilities with a score of 9.3 compared to Planet Payments' 7.7, highlighting that users find Stripe's automation features more robust and easier to manage for subscription services.
- G2 users note that Planet Payments has a strong "Split Payments" feature with a score of 8.8, which is particularly beneficial for businesses that need to divide payments among multiple parties, whereas Stripe Payments scored lower at 8.1, suggesting it may not be as effective in this area.
- Users on G2 report that Stripe Payments provides better "Instant Payment" processing with a score of 9.3, while Planet Payments scored 8.3, indicating that users find Stripe's payment speed more reliable for urgent transactions.
- Reviewers mention that Planet Payments has a more user-friendly "Online Payment Portal" with a score of 8.5, which users appreciate for its intuitive design, while Stripe Payments scored slightly higher at 8.7, suggesting it may have more advanced features but could be less straightforward for some users.
- Users say that both platforms have strong "PCI Compliance" scores, with Planet Payments at 9.2 and Stripe Payments at 9.4, but reviewers highlight that Stripe's additional "Fraud Protection Tools" with a score of 9.3 provide an extra layer of security that is particularly valued by businesses handling sensitive transactions.
Pricing
Entry-Level Pricing
Planet Payments
No pricing availableStripe Payments
No pricing availableFree Trial
Planet Payments
No trial information availableStripe Payments
No trial information availableRatings
Meets Requirements
8.2
13
8.9
327
Ease of Use
8.6
13
8.9
334
Ease of Setup
8.3
6
8.8
217
Ease of Admin
8.1
6
8.6
174
Quality of Support
8.8
13
8.3
279
Has the product been a good partner in doing business?
8.3
6
8.6
165
Product Direction (% positive)
10.0
14
8.6
307
Features by Category
Payment Options
8.3
9
Not enough data
7.7
8
Not enough data
8.3
9
Not enough data
8.3
10
Not enough data
8.2
10
Not enough data
8.8
7
Not enough data
8.7
9
Not enough data
7.9
12
8.5
145
8.5
12
8.7
171
Administration
8.5
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
7.6
9
Not enough data
8.2
10
Not enough data
8.5
11
8.4
139
8.6
11
8.2
134
8.5
11
8.2
128
Security
Not enough data
Not enough data
7.8
10
Not enough data
8.7
9
Not enough data
8.1
9
Not enough data
8.2
10
8.2
135
Development
8.7
10
Not enough data
8.5
10
Not enough data
8.1
7
Not enough data
8.7
9
Not enough data
Platform
8.5
10
Not enough data
8.5
9
Not enough data
7.8
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.2
10
Not enough data
8.5
11
8.6
149
8.3
12
8.9
157
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
8.3
6
9.0
186
8.7
5
9.2
207
8.6
6
8.9
186
8.7
5
8.4
150
Administration
8.7
5
8.4
185
8.7
5
8.8
179
8.1
6
7.1
198
8.7
5
8.2
138
8.5
11
8.4
139
8.6
11
8.2
134
8.5
11
8.2
128
Payment Options
7.9
12
8.5
145
8.5
12
8.7
171
Security
8.2
10
8.2
135
Platform
8.5
11
8.6
149
8.3
12
8.9
157
Architecture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Payments Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Payments - Embedded Payments
Not enough data
9.4
41
Not enough data
8.9
41
Not enough data
9.5
41
Personalization - Embedded Payments
Not enough data
8.9
40
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
9.0
40
Setup - Embedded Payments
Not enough data
8.9
40
Not enough data
9.3
39
Not enough data
8.2
39
Analytics - Embedded Payments
Not enough data
9.2
39
Not enough data
8.8
38
Not enough data
9.0
40
Agentic AI - Embedded Payments
Not enough data
7.7
8
Categories
Categories
Shared Categories
Planet Payments and Stripe Payments are categorized as Payment Processing
Unique Categories
Planet Payments is categorized as Payments Orchestration and Payment Gateways
Stripe Payments is categorized as Embedded Payments
Reviews
Reviewers' Company Size
Planet Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Stripe Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.9%
Textiles
7.1%
Online Media
7.1%
Internet
7.1%
Environmental Services
7.1%
Other
28.6%
Computer Software
9.8%
Information Technology and Services
8.3%
Marketing and Advertising
7.5%
Non-Profit Organization Management
6.3%
Health, Wellness and Fitness
5.8%
Other
62.3%
Alternatives
Discussions
Planet Payments has no discussions with answers
What is Stripe Payments used for?
1 Comment
LB
Stripe payment is a payment processor. They handle support many payment types and store the payment information in their PCI compliant application. Users can...Read more
Stripe Payments has no more discussions with answers
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