PINpoint MES Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the helpful customer support of PINpoint MES, highlighting outstanding assistance during installation and configuration. (4 mentions)

Users value the ease of use of PINpoint MES, appreciating its user-friendly setup and helpful support. (3 mentions)

Users appreciate the friendly interface, which enhances production velocity, quality, and timely data capture. (1 mentions)

Users commend the easy implementation of PINpoint MES, highlighted by exceptional technician support for seamless setup and configuration. (1 mentions)

Users value the efficiency of PINpoint MES, praising its user-friendliness and real-time data visibility. (1 mentions)

Users find that failure detection can be complicated with SAP ME, leading to implementation challenges. (1 mentions)

Users find the high cost of PINpoint MES to be a significant drawback affecting affordability. (1 mentions)

Users face significant integration issues with PINpoint MES, particularly with missing VMC integrations and incomplete event data. (1 mentions)

Users feel the user interface should be more user-friendly, hindering overall navigation and ease of use. (1 mentions)

Users experience software bugs with PINpoint MES, especially related to reliability after upgrades. (1 mentions)

5 Pros or Advantages of PINpoint MES

1. Customer Support

Users praise the helpful customer support of PINpoint MES, highlighting outstanding assistance during installation and configuration.

See 4 mentions

See Related User Reviews

Nicholas H.

Enterprise (> 1000 emp.)

5.0/5

"PINpoint 5.9 to 5.11 upgrade."

What do you like about PINpoint MES?

I like that it is easy to setup and there is a manual available to help with setups. Support is always helpful.

Terry K.

Enterprise (> 1000 emp.)

5.0/5

"I Work in IT at a Global Manufacturing Company"

What do you like about PINpoint MES?

I think the technician (Ricardo Lara) who worked with me to install and configure PinPoint was outstanding. He went far beyond what I have experienced

2. Ease of Use

Users value the ease of use of PINpoint MES, appreciating its user-friendly setup and helpful support.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent"

What do you like about PINpoint MES?

Configuration and programming (user side) is user friendly

Nicholas H.

Enterprise (> 1000 emp.)

5.0/5

"PINpoint 5.9 to 5.11 upgrade."

What do you like about PINpoint MES?

I like that it is easy to setup and there is a manual available to help with setups. Support is always helpful.

3. Data Capture

Users appreciate the friendly interface, which enhances production velocity, quality, and timely data capture.

See 1 mentions

See Related User Reviews

Veronica V.

Mid-Market (51-1000 emp.)

4.0/5

"Upgrade V6 Pinpoint Panther Site"

What do you like about PINpoint MES?

a friendly interfase, help to production in velocity, quality and get data on time

4. Easy Implementation

Users commend the easy implementation of PINpoint MES, highlighted by exceptional technician support for seamless setup and configuration.

See 1 mentions

See Related User Reviews

Terry K.

Enterprise (> 1000 emp.)

5.0/5

"I Work in IT at a Global Manufacturing Company"

What do you like about PINpoint MES?

I think the technician (Ricardo Lara) who worked with me to install and configure PinPoint was outstanding. He went far beyond what I have experienced

5. Efficiency

Users value the efficiency of PINpoint MES, praising its user-friendliness and real-time data visibility.

Users experience software bugs with PINpoint MES, especially related to reliability after upgrades.

See 1 mentions

See Related User Reviews

Thibaud A.

Enterprise (> 1000 emp.)

5.0/5

"Great Performance, Great support and infinite features on request"

What do you dislike about PINpoint MES?

Reliability after upgrades can be a bit tricky

G2 reviews are authentic and verified.

Here's how.

Nicholas H.

SAP/PINpoint Systems Analyst

Enterprise (> 1000 emp.)

2/12/2025

"PINpoint 5.9 to 5.11 upgrade."

5/5

What do you like best about PINpoint MES?

I like that it is easy to setup and there is a manual available to help with setups. Support is always helpful. Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

There isn't any document VMC integrations. Some of the event functions do not send data during email events, like the SFC and the current operator. Review collected by and hosted on G2.com.

Veronica V.

IT application senior

Mid-Market (51-1000 emp.)

5/14/2025

"Upgrade V6 Pinpoint Panther Site"

4/5

What do you like best about PINpoint MES?

a friendly interfase, help to production in velocity, quality and get data on time Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

Sometimes with SAP ME is complicated to detect the failures Review collected by and hosted on G2.com.

Response from Jennifer Epstein of PINpoint MES

Thanks so much for the great feedback! We're glad PINpoint is helping you improve speed, quality, and access to real-time data. We really appreciate you sharing your experience!

Terry K.

Infrastructure Analyst II

Enterprise (> 1000 emp.)

1/6/2025

"I Work in IT at a Global Manufacturing Company"

5/5

What do you like best about PINpoint MES?

I think the technician (Ricardo Lara) who worked with me to install and configure PinPoint was outstanding. He went far beyond what I have experienced with other software companies to make sure everything was exactly as it should be. He also followed up promptly to make sure our users were able to get all the functionality that PinPoint offers. 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

Not applicable to this review, I do not use PinPoint, I work in IT and manage the IT infrastructure the PinPoint software is installed on. Review collected by and hosted on G2.com.

Ronak V.

system engineer

Small-Business (50 or fewer emp.)

Originally submitted 10/25/2023

"This MES allow us to track the Quality of the product with awesome customer service."

4.5/5

What do you like best about PINpoint MES?

It allows to connection the machines to capture the product data, Best customer support and help in the integration open to integrate with PLCs Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

It is a real-time application so requires a server very close to endpoints use, no cloud option Review collected by and hosted on G2.com.

Response from Jennifer Epstein of PINpoint MES

We're pleased to hear that PINpoint MES is helping you track product quality and prevent improper assembly. We appreciate your feedback.

David F.

Manufacturing Systems Engineer

Mid-Market (51-1000 emp.)

Originally submitted 12/16/2021

"PINpoint System Review"

5/5

What do you like best about PINpoint MES?

System is very intuitive and easy to configure. Data collection and reporting structure are very helpful in finding problem areas. Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

I would like the Scheduler section to be a bit more user-friendly to schedule shifts across lines. Review collected by and hosted on G2.com.

Response from Jennifer Epstein of PINpoint MES

Thank you for your review! We're glad to hear that you find PINpoint intuitive and helpful for data collection and reporting. It's great to know the system is supporting you in reducing station cycle time. Your insights are much appreciated!

Verified User in Automotive

Mid-Market (51-1000 emp.)

Originally submitted 12/19/2024

"Excellent"

4.5/5

What do you like best about PINpoint MES?

Configuration and programming (user side) is user friendly Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

I found some connections with devices complicated Review collected by and hosted on G2.com.

Response from Jennifer Epstein of PINpoint MES

Thank you for your review! We're glad to hear you find the configuration and programming user-friendly and that PINpoint MES is helping to create streamlined processes for your team. We appreciate your input!

Chiranjib B.

Technical IT Head

Machinery

Enterprise (> 1000 emp.)

1/22/2025

"Review Of PINpoint MES"

5/5

What do you like best about PINpoint MES?

It is very Userfriendly and end to use,Real time data visibulity ,error-Proofing capabilty,very easy write reporting Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

I don't thinck any thing i found dislike ,but one thing is cost Review collected by and hosted on G2.com.

DON C.

Quality Analyst

Mid-Market (51-1000 emp.)

12/17/2024

"PINpoint MES"

4.5/5

What do you like best about PINpoint MES?

The intuitive features that allows ease of flow Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

The downloading and printing options needed Review collected by and hosted on G2.com.

Thibaud A.

IT consultant

Enterprise (> 1000 emp.)

10/22/2024

"Great Performance, Great support and infinite features on request"

5/5

What do you like best about PINpoint MES?

Reliable most of the time, responsive for users and the team behind. Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

Reliability after upgrades can be a bit tricky Review collected by and hosted on G2.com.

Response from Jennifer Epstein of PINpoint MES

Thank you for your review! We're glad to hear PINpoint MES has been reliable and responsive, and that it's helping with traceability for your products. We appreciate your support!

Verified User in Automotive

Enterprise (> 1000 emp.)

12/11/2024

"Easy handling and good control of the process"

5/5

What do you like best about PINpoint MES?

It has a good interface, user-friendly, very visual. Review collected by and hosted on G2.com.

What do you dislike about PINpoint MES?

Sometimes you may have problems reloading the application Review collected by and hosted on G2.com.

Response from Jennifer Epstein of PINpoint MES

Thank you for your review! We are glad to know that you value the user-friendly and visual interface of PINpoint MES. We appreciate you sharing your experience, your opinion is very important to us!