Using the drag-and-drop interface of Piano Activation saves me hours each week to manage customer experiences across websites and mobile apps by targeting specific user segments and showing personalized banners, pop-ups, paywalls, and recommended content. Review collected by and hosted on G2.com.

It’s quite difficult to manage multiple customer experiences that can affect the same customer segment on the same page. There is a way to define prioritization among them, but it could be improved. Review collected by and hosted on G2.com.

Ease of use and implementation.

Good support.

Good onboarding process. Review collected by and hosted on G2.com.

UI/UX could be better for managing user information.

Lack of Integration with newsletter modules. Review collected by and hosted on G2.com.

Very easy implementation process.

The product is very well documented and the support it's usually very fast.

Highly customizable with custom fields.

Supports several Social Login systems like Google, Facebook, Apple, Linkedin and Twitter. Review collected by and hosted on G2.com.

Filtering users' data from the admin panel could be easier and have a better UX.

Limited reporting system, filtering custom fields could be better.

iOS and Safari browsers won't work very well when using the default privacy configuration. Review collected by and hosted on G2.com.