---
title: PhoneCRM Reviews
meta_title: 'PhoneCRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PhoneCRM works for a business like yours.
date_modified: '2026-09-23'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---


# PhoneCRM Reviews
**Vendor:** TECHNO GO  
**Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop)
## About PhoneCRM
PhoneCRM is web-based software for phone and tablet repair shops that centralizes repair tickets, customer records, quotes and invoices. It identifies the exact device model from an IMEI code, a manufacturer reference such as a Samsung SM-code, a camera scan or a photo of the rear panel, so technicians order the right part the first time. It generates quotes, invoices and credit notes with sequential numbering and ready-to-send PDF files, and records payments including split card and cash amounts. Customers follow their repair in real time through a tracking link or QR code, without creating an account, and receive updates by email, SMS or WhatsApp. Other features include workshop statuses, photo attachments, 80 mm thermal ticket printing, warranty settings, multi-shop management and business statistics. PhoneCRM runs in any modern browser on desktop, tablet and smartphone, and can be installed as an app.






- [View PhoneCRM pricing details and edition comparison](https://www.g2.com/products/phonecrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+08%3A30%3A35+-0500&secure%5Bsession_id%5D=5f805495-82a6-40bc-bde3-4040f65b69e1&secure%5Btoken%5D=bdac10c6ea57888664e4db81025cff33bed7c82cd0913f36ebce202f7d783488&format=llm_user)

## PhoneCRM Features
**Customer Management**
- Self-Service Portals
- Customer Profiles
- Communication Tools

**Service Management**
- Field Scheduling
- Ticketing
- Customization and Macros
- File Attachment
- Estimates and Invoicing
- GSX Integration

**Business Management**
- Multi-site Management
- Point of Sale
- Stock and Inventory
- KPI Tracking and Reporting
- Contract Management
- Intake Management
- Inventory Management
- Document Management
- Barcode/Label Management
- Calendar Management
- Contact Management
- Receipt Management
- Repair Tracking
- Status Tracking
- Warranty Tracking
- Task Management
- Email Management
- Job Management
- Employee Management
- Invoice Management

**Additional Functionality**
- Backup and Recovery
- Electronic Payments
- Purchasing & Receiving
- Estimating
- Data Import/Export
- Repair Tickets
- Mobile Alerts
- File Recovery
- AI Copilot
- Customizable Branding
- Alerts/Notifications
- Electronic Signature
- Reporting/Analytics
- Multi-Location
- CRM
- Generative AI

## Top PhoneCRM Alternatives
  - [Kickserv](https://www.g2.com/products/kickserv/reviews) - 4.5/5.0 (178 reviews)
  - [mHelpDesk](https://www.g2.com/products/mhelpdesk/reviews) - 4.0/5.0 (131 reviews)
  - [RepairDesk](https://www.g2.com/products/repairdesk-repairdesk/reviews) - 4.6/5.0 (29 reviews)