PhoneCRM

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PhoneCRM is web-based software for phone and tablet repair shops that centralizes repair tickets, customer records, quotes and invoices. It identifies the exact device model from an IMEI code, a manufacturer reference such as a Samsung SM-code, a camera scan or a photo of the rear panel, so technicians order the right part the first time. It generates quotes, invoices and credit notes with sequential numbering and ready-to-send PDF files, and records payments including split card and cash amounts. Customers follow their repair in real time through a tracking link or QR code, without creating an account, and receive updates by email, SMS or WhatsApp. Other features include workshop statuses, photo attachments, 80 mm thermal ticket printing, warranty settings, multi-shop management and business statistics. PhoneCRM runs in any modern browser on desktop, tablet and smartphone, and can be installed as an app.