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Phocas Software Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Phocas Software, highlighting its intuitive interface and helpful tutorials. (8 mentions)
Users appreciate the speed to insight and operational clarity provided by Phocas Software, empowering effective decision-making. (5 mentions)
Users value the efficient report creation in Phocas Software, simplifying complex data for informed decision-making. (5 mentions)
Users appreciate the data analysis capabilities of Phocas Software, enabling clear insights and impactful decision-making. (4 mentions)
Users rave about Phocas Software's excellent customer support, quickly addressing queries and ensuring a smooth experience. (4 mentions)
Users experience feature limitations in Phocas Software, particularly in budgeting and user support across complex systems. (3 mentions)
Users note that improvements are needed in data structure and budgeting features for a smoother operational experience. (3 mentions)
Users express frustration over the missing features in Phocas Software, particularly with data handling and user experience. (3 mentions)
Users find missing real-time data updates frustrating, relying on outdated information and experiencing limitations in user support. (3 mentions)
Users report bugs and date format issues that complicate setup and require troubleshooting, causing delays in usage. (2 mentions)

5 Pros or Advantages of Phocas Software

5 Cons or Disadvantages of Phocas Software

Phocas Software Reviews (195)

Reviews

Phocas Software Reviews (195)

4.6
195 reviews
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Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Love Phocas dashboard, it's brilliant!"
4.5/5
What do you like best about Phocas Software?

Phocas dashboard, share it with whole team. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Not this software issue, our IT team needs to sort out how to work with our current system. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Phocas Review"
4/5
What do you like best about Phocas Software?

Easy to use

The online training provided is excellent to get an in-depth understanding of how Phocas works Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

You cannot make some dates variable, so when years end and begin, you need to update reports manually.

When reports are customized they lose their fluidity Review collected by and hosted on G2.com.

Scott H.
SH
Scott H.
General Manager
Small-Business (50 or fewer emp.)
"Implemented in the last three businesses managed"
5/5
What do you like best about Phocas Software?

The ease of use for every employee. Dashboards provide instant access per department on the areas they are responsible for. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

There is nothing that I've found to be at fault Review collected by and hosted on G2.com.

FJ
Florencio J.
Business administrator
Mid-Market (51-1000 emp.)
"Intuitive sales and management"
3.5/5
What do you like best about Phocas Software?

DIY database, new data source managers and configure to suit specific needs. Data management and nice interface. Share with work team. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Export of data, database and sales for another management or administration system. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Mid-Market (51-1000 emp.)
"Phocus Software enables you to have all the relevant customer sales analysis data at your fingertips."
5/5
What do you like best about Phocas Software?

To have a summary of all the customer sales and sales history summarised. Easily navigate to product analysis or categories. Easily change dates and compare periods of data. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Unable to export data. However, I think the company limits the feature for obvious reasons. Review collected by and hosted on G2.com.

Scott W.
SW
Scott W.
Vice President of Purchasing
Mid-Market (51-1000 emp.)
"Easy to use BI tool."
4.5/5
What do you like best about Phocas Software?

For the user that doesn't know how to use BI tools with a complex user interface Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

For people accustomed to complex queries and customizing data sources on the fly, this doesn't do that well. Review collected by and hosted on G2.com.

Nick D.
ND
Nick D.
Territory Manager
Mid-Market (51-1000 emp.)
"Excellent for Customer sell in data"
5/5
What do you like best about Phocas Software?

The ability to drill down and thoroughly analyse your customer buying habits, being able to monitor daily and compare with previous years and months, Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

nothing to dislike, does exactly what is required, Review collected by and hosted on G2.com.

MS
Martin S.
Small-Business (50 or fewer emp.)
"Phocas Review"
5/5
What do you like best about Phocas Software?

Phocas is a great tool for Analytics. It combines various sources of data from MRP system (direct integration) through to spreadsheets.

It is easy to navigate and also for administrators, it is easy to manage integrations and build dashboards and favourites that provide real value for our business.

The system allows users to view data across the business and home in on exception reporting to identify issues and fix them! Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

It would be good to be able to e-mail mini dashboards on a regular basis. The system allows you to set up favourites and set up scheduled e-mails but this is usually just for one data set. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
EM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Easy to use Software from a company that provides excellent customer service"
5/5
What do you like best about Phocas Software?

- Good customer service, always quick to respond with requests for assistance

- Easy to bring data from multiple sources to display in a single dashboard

- Self-service for most users meaning less reliance on IT

- Comprehensive admin functionality Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

We did move Phocas to our own server as we have a number of large databases and response time was sometimes not as fast as we wanted Review collected by and hosted on G2.com.

Verified User in Building Materials
UB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"Quick sales outlook"
4.5/5
What do you like best about Phocas Software?

It fast and efficient and showing customer performance in sales numbers and product usage Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Could be slightly more streamlined. Potentially showing a select few options Review collected by and hosted on G2.com.