Phocas Software Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Phocas Software, highlighting its intuitive interface and helpful tutorials. (8 mentions)

Users appreciate the speed to insight and operational clarity provided by Phocas Software, empowering effective decision-making. (5 mentions)

Users value the efficient report creation in Phocas Software, simplifying complex data for informed decision-making. (5 mentions)

Users appreciate the data analysis capabilities of Phocas Software, enabling clear insights and impactful decision-making. (4 mentions)

Users rave about Phocas Software's excellent customer support, quickly addressing queries and ensuring a smooth experience. (4 mentions)

Users experience feature limitations in Phocas Software, particularly in budgeting and user support across complex systems. (3 mentions)

Users note that improvements are needed in data structure and budgeting features for a smoother operational experience. (3 mentions)

Users express frustration over the missing features in Phocas Software, particularly with data handling and user experience. (3 mentions)

Users find missing real-time data updates frustrating, relying on outdated information and experiencing limitations in user support. (3 mentions)

Users report bugs and date format issues that complicate setup and require troubleshooting, causing delays in usage. (2 mentions)

5 Pros or Advantages of Phocas Software

1. Ease of Use

Users appreciate the ease of use of Phocas Software, highlighting its intuitive interface and helpful tutorials.

See 8 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Nest View Makes Spotting Past and Emerging Trends Easy"

What do you like about Phocas Software?

Nest view is great. Phocas is used for spotting trends, both past and emerging. Intuitive to use. Use it everyday.

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you like about Phocas Software?

What I value most about Phocas Software is not any single feature, but the way it turns complex operational and financial data into decisions you can

2. Data Analysis

Users appreciate the speed to insight and operational clarity provided by Phocas Software, empowering effective decision-making.

See 5 mentions

See Related User Reviews

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you like about Phocas Software?

What I value most about Phocas Software is not any single feature, but the way it turns complex operational and financial data into decisions you can

Matthew W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Data Integration and Visualization with Phocas"

What do you like about Phocas Software?

Phocas brings data from both my hire software and accounting software into one place. It makes the data easy to read, easy to find and also easy to pu

3. Report Creation

Users value the efficient report creation in Phocas Software, simplifying complex data for informed decision-making.

See 5 mentions

See Related User Reviews

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you like about Phocas Software?

What I value most about Phocas Software is not any single feature, but the way it turns complex operational and financial data into decisions you can

Matthew W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Data Integration and Visualization with Phocas"

What do you like about Phocas Software?

Phocas brings data from both my hire software and accounting software into one place. It makes the data easy to read, easy to find and also easy to pu

4. Capabilities

Users appreciate the data analysis capabilities of Phocas Software, enabling clear insights and impactful decision-making.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Nest View Makes Spotting Past and Emerging Trends Easy"

What do you like about Phocas Software?

Nest view is great. Phocas is used for spotting trends, both past and emerging. Intuitive to use. Use it everyday.

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you like about Phocas Software?

What I value most about Phocas Software is not any single feature, but the way it turns complex operational and financial data into decisions you can

5. Customer Support

Users rave about Phocas Software's excellent customer support, quickly addressing queries and ensuring a smooth experience.

See 4 mentions

See Related User Reviews

Matthew W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Data Integration and Visualization with Phocas"

What do you like about Phocas Software?

Phocas brings data from both my hire software and accounting software into one place. It makes the data easy to read, easy to find and also easy to pu

Jez A.

Small-Business (50 or fewer emp.)

5.0/5

"Focus on Phocas"

What do you like about Phocas Software?

Fast response and great support to queries or issues. Videos and documentation very useful in helping to understand how to get most out of the prod

5 Cons or Disadvantages of Phocas Software

1. Feature Improvements

Users experience feature limitations in Phocas Software, particularly in budgeting and user support across complex systems.

See 3 mentions

See Related User Reviews

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you dislike about Phocas Software?

What I dislike about Phocas Software stems less from what it does poorly and more from where it falls short for a commercially and operationally compl

Matthew W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Data Integration and Visualization with Phocas"

What do you dislike about Phocas Software?

There are no really down sides to using Phocas the only part I think needs improvements is the budgeting side so you could add in more detailed financ

2. Improvements Needed

Users note that improvements are needed in data structure and budgeting features for a smoother operational experience.

See 3 mentions

See Related User Reviews

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you dislike about Phocas Software?

What I dislike about Phocas Software stems less from what it does poorly and more from where it falls short for a commercially and operationally compl

Matthew W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Data Integration and Visualization with Phocas"

What do you dislike about Phocas Software?

There are no really down sides to using Phocas the only part I think needs improvements is the budgeting side so you could add in more detailed financ

3. Missing Features

Users express frustration over the missing features in Phocas Software, particularly with data handling and user experience.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Nest View Makes Spotting Past and Emerging Trends Easy"

What do you dislike about Phocas Software?

The period variance doesn’t display as a line graph.

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you dislike about Phocas Software?

What I dislike about Phocas Software stems less from what it does poorly and more from where it falls short for a commercially and operationally compl

4. Missing Functionality

Users find missing real-time data updates frustrating, relying on outdated information and experiencing limitations in user support.

See 3 mentions

See Related User Reviews

Lyndon R.

Mid-Market (51-1000 emp.)

5.0/5

"Phocas Software: Delivering Decision-Ready Insight, Commercial Control, and Governance at Scale"

What do you dislike about Phocas Software?

What I dislike about Phocas Software stems less from what it does poorly and more from where it falls short for a commercially and operationally compl

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Phocas Review."

What do you dislike about Phocas Software?

One change I would like to see is real time data verses a lag of one business day. This is how our reporting is available.

5. Bugs

Users report bugs and date format issues that complicate setup and require troubleshooting, causing delays in usage.

See 2 mentions

See Related User Reviews

Laura N.

5.0/5

"Effortless User Experience with Robust Reporting"

What do you dislike about Phocas Software?

The most difficult thing for me is setting up a new database or adding a stream to a new database because the date defaults to dd/mm/yyyy. This causes

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Data Consolidation and Reporting"

What do you dislike about Phocas Software?

A few glitches from time to time but the upside makes these well worth putting up with and you can find ways around the glitches if you try hard enoug

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Payal G.

Mid-Market (51-1000 emp.)

8/17/2023

"Unleashing Data Insights: A review of Phocas Software's Analytics Solutions"

4.5/5

What do you like best about Phocas Software?

1- Customization Options: Users have highlighted the software's customization features.

2- Responsive Customer Support: Positive feedback often mentions Phocas Software's responsive and helpful customer support.

3- Fast Performance: The software's performance in terms of data processing and querying speed is another aspect that users tend to like. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

1- Data Transformation: Users who require extensive data transformation and cleansing capabilities might find that Phocas Software's data preparation is not as robust as those in dedicated data preparation tools.

2- Pricing: The cost of this software might be high in comparison to other software.

3- Limited Offline Access: This software also has limited offline access. Review collected by and hosted on G2.com.

What problems is Phocas Software solving and how is that benefiting you?

Phocas Software solves many problems and also provides benefits that vary based on the industry, business size, and individual use case. To understand how this software can benefit you and your organization, it is recommended to reach out to the Phocas team for tailored demonstrations or consultations. Review collected by and hosted on G2.com.

Vipin j.

Mid-Market (51-1000 emp.)

8/24/2023

"Revolutionizing Data Insight: A Deep Drive into the Capabilities of Phocas Software "

4.5/5

What do you like best about Phocas Software?

1- Customizations: it offers customization to users to tailor dashboards and reports according to their specific needs

2-Speed and Performance: it is designed to handle large volumes of data quickly and efficiently

3-Customer Support: Many users have positive feedback on Phocas customer support Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

1-Learning Curve: Some new users still find a learning curve associated with understanding all the features and functionalities

2-Limited Data Transformations: there are some limitations to having advanced data transfer capabilities

3-Cost: the cost of the software is higher for small organizations compared to other software Review collected by and hosted on G2.com.

What problems is Phocas Software solving and how is that benefiting you?

Phocas Software has solved many problems and aims to simplify data analysis, streamline decision-making, and provide actionable insights to organizations. By addressing these challenges, businesses can make more informed choices, enhance efficiency, and improve their overall performance in a competitive landscape. Review collected by and hosted on G2.com.

Brandon G.

Supply Chain Manager

Small-Business (50 or fewer emp.)

7/18/2023

"We would be lost without Phocas"

5/5

What do you like best about Phocas Software?

Phocas takes all our data and divides them into logical legos that we can turnaround and build beautiful creations with. Almost all of our decision-making processes have quantitative data that came from some part of Phocas. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

It is our own fault but we've built so many reports and dashboards it gets cumbersome to push all the appropriate ones to a new user. This is really only for admins but a way to multi-select favorites to share with a new user would be slick. Review collected by and hosted on G2.com.

Scott H.

Small-Business (50 or fewer emp.)

12/12/2023

"The most user friendly BI tool available"

5/5

What do you like best about Phocas Software?

These ease of use, onboarding is very quick and the online videos are extremely helpful with the onboarding process Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Yet to complain or hear anyone on my team complain Review collected by and hosted on G2.com.

Response from Harley Peddie of Phocas

edit

Hi Scott,

thanks for taking the time to review Phocas. That's great that we're able to help with your inventory forecasting and budget tracking needs.

We try and keep our our library of how-to videos up-to-date: https://www.phocassoftware.com/academy. If you spot anything like you think could be better explained and walked through, please drop us a line at hello@phocassoftware.com

Warm regards,

on behalf of Mike Hills

Global Head of Customer

See how Phocas improved

James (Jim) H.

Chief Financial Officer

Mid-Market (51-1000 emp.)

7/18/2023

"Great Program"

5/5

What do you like best about Phocas Software?

Most helpful is ease of use and quick access to so much data to work with and analyze. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Getting asked to do surveys and write reviews.... Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

12/5/2023

"Phocas Rebates Review"

2.5/5

What do you like best about Phocas Software?

User Interface

Ease of USE

Integration

Implementation Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Updates are very slow,

New features are not rolled out regularly Review collected by and hosted on G2.com.

Response from Harley Peddie of Phocas

edit

We appreciate your review of Phocas Rebates. We love that you find our user interface, ease of use, integration, and implementation valuable.

At the same time, we take your concerns about the speed of updates and the frequency of new feature rollouts seriously. We want to assure you that our team is actively working to address these issues. We’ve recently increased our cadence of Rebates updates to twice weekly with some exciting new features being released in the New Year. Please feel free to reach out to your customer success consultant who will be able to take you through these updates and the upcoming roadmap in more detail.

Thank you for being a valued Phocas Software user.

Warm regards,

On behalf of Mike Hills

Global Head of Customer

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

4/28/2023

"Easy to use BI tool"

5/5

What do you like best about Phocas Software?

I like the fact that its VERY EASY to use, we didn't even have the training yet and I was already running different reports and definitely very intuitive as well. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

the one drawback is that the data isn't in real-time, it's yesterday's data and not today's data. It also has limited visual graphics to display, similar to excel but a little bit better. Review collected by and hosted on G2.com.

Response from Harley Peddie of Phocas

edit

Hi there, thanks for taking the time to leave a review.

We're glad you've found our self guided documentation (it's available at https://www.phocassoftware.com/academy) so easy to follow, and were able to uncover insights yourself without data analysts and Excel specialists.

Generating reports with data that is just a day old can be a challenge; Phocas can refresh data more frequently, depending on your customized setup. Please get in touch with us via hello@phocassoftware.com so we can look into your account and see if there is some tweaks we can make to your implentation.

If you require any other assistance or have any suggestions, please don't hesitate to get in touch.

Warm regards,

See how Phocas improved

Siddharth K.

Web Developer

Small-Business (50 or fewer emp.)

5/19/2023

"One of the most helpful analytical tool"

4/5

What do you like best about Phocas Software?

It does provide variety of analytical tools as well as help in preparing budget Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

At the recent, I dont have anything to dislike about it Review collected by and hosted on G2.com.

Response from Harley Peddie of Phocas

edit

Hi Siddharth, thanks for taking the time to leave us a review.

We're glad you're making good use of the budgeting and forecasting tools in Phocas.

To keep you up-to-date with the latest product updates, please check out the Phocas academy (link below), and if you need any assistance or have any feedback, please email us at hello@phocassoftware.com

Warm regards,

See how Phocas improved

Verified User in Wholesale

Mid-Market (51-1000 emp.)

11/29/2022

"A Great Tool for Data Visualization"

5/5

What do you like best about Phocas Software?

How quickly one can get up and running to review and drill into metrics. It is a game changer for our company. I keep Phocas up and signed in all day long. The ability to extract into excel is handy as well. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

Some databases are difficult to manage especially when there is a problem. A lot of issues can be related to our ERP, but it would be helpful if they were easier to diagnose. Review collected by and hosted on G2.com.

Joshua C.

Warranty Specialist

Mid-Market (51-1000 emp.)

4/20/2022

"An Easy to use software for all your management needs"

5/5

What do you like best about Phocas Software?

The interface is easy to use. A taskbar at the top of the screen allows for an easy access way of refining your search queries. All the search points you may need are conveniently located. The different functions can be moved into a graph for easy month/12 month/rolling/non-rolling options. Review collected by and hosted on G2.com.

What do you dislike about Phocas Software?

The amount of data that can be input can be a bit overwhelming at times. It can be a bit of a hassle trying to understand 40 columns placed within the charts. The ease of use does help mitigate this a bit though. Review collected by and hosted on G2.com.

What problems is Phocas Software solving and how is that benefiting you?

I'm in the warranty side of our business and Phocas is helping to isolate trouble spots in our inventories. It allows us to gauge which branch has been having the most returns and the age of the return. It's allowing us to streamline our resources into a manageable and straightforward solution. Review collected by and hosted on G2.com.