--- title: Phin Security Awareness Training Reviews meta\_title: 'Phin Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Phin Security Awareness Training works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 13 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Phin Security Awareness Training Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **fantastic customer support** from Phin, noting their personalized and prompt service. [(1 mentions)](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491119&qs=pros-and-cons#reviews) Users commend Phin for their **fantastic customer support** , delivering quick, personalized service that truly cares about clients. [(1 mentions)](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=2303734&qs=pros-and-cons#reviews) Users commend Phin for their **exceptional professionalism** , highlighting personalized support and genuine dedication to service. [(1 mentions)](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491003&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Phin Security Awareness Training ##### 1. Customer Support Users appreciate the **fantastic customer support** from Phin, noting their personalized and prompt service. [ See 1 mentions ](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491119&qs=pros-and-cons#reviews) See Related User Reviews ![Bella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bella R.") BR Bella R. Small-Business (50 or fewer emp.) 5.0/5 "10/10 Customer Support" What do you like about Phin Security Awareness Training? Phin's team is fantastic. Within minutes of filling out their online form, one of their team members called with personalized recommendations for my c ##### 2. Helpful Users commend Phin for their **fantastic customer support** , delivering quick, personalized service that truly cares about clients. [ See 1 mentions ](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=2303734&qs=pros-and-cons#reviews) See Related User Reviews ![Bella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bella R.") BR Bella R. Small-Business (50 or fewer emp.) 5.0/5 "10/10 Customer Support" What do you like about Phin Security Awareness Training? Phin's team is fantastic. Within minutes of filling out their online form, one of their team members called with personalized recommendations for my c ##### 3. Professionalism Users commend Phin for their **exceptional professionalism** , highlighting personalized support and genuine dedication to service. [ See 1 mentions ](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491003&qs=pros-and-cons#reviews) See Related User Reviews ![Bella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bella R.") BR Bella R. Small-Business (50 or fewer emp.) 5.0/5 "10/10 Customer Support" What do you like about Phin Security Awareness Training? Phin's team is fantastic. Within minutes of filling out their online form, one of their team members called with personalized recommendations for my c ## Top-Rated Alternatives [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,385) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![usecure](https://images.g2crowd.com/uploads/product/hd_favicon/1db755d670f93a8902590264cd27db72/usecure.svg "usecure") usecure 4.6/5(330) ](https://www.g2.com/products/usecure/reviews) [ ![NINJIO Security Awareness](https://images.g2crowd.com/uploads/product/hd_favicon/d6b2a989d2e77a825ba016ba9bd19c11/ninjio-security-awareness.svg "NINJIO Security Awareness") NINJIO Security Awareness 4.8/5(388) ](https://www.g2.com/products/ninjio-security-awareness/reviews) [ View All Alternatives ](https://www.g2.com/products/phin-security-awareness-training/competitors/alternatives) ![Bella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bella R.") BR Bella R. CFO Small-Business (50 or fewer emp.) 10/20/2025 "10/10 Customer Support" 5/5 What do you like best about Phin Security Awareness Training? Phin's team is fantastic. Within minutes of filling out their online form, one of their team members called with personalized recommendations for my company. It's obvious they are not a business who is just out there to make money, but are genuinely fabulous at the services they offer. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? No dislikes. Great experience from top to bottom. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Addressing cybersecurity training affordably and effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 6/17/2025 "I'm a Phinatic" 5/5 What do you like best about Phin Security Awareness Training? Set it and forget it security awareness training with high quality content that doesn't waste your time! The cost is great and compared to other products we've used Phin is by far the best from a management and reporting perspective. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? I've used competitor products and so far I have nothing negative to say about Phin. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Effective security training that is a dream to manage and generates great reporting and deliverables. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DS Dylan S. Security Associate Information Technology and Services Mid-Market (51-1000 emp.) 6/19/2024 "Great and Simple SAT Platform" 4/5 What do you like best about Phin Security Awareness Training? Phin has been very easy to deploy, provides great training videos, and believable simulated phishing emails to users. Phin support is always quick to respond and resolve any issues we have. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? I have no complaints with Phin, although some of my teammates are disappointed that there isn't a dark mode for the portal. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Phin Security Awareness Training provides our company an easy way to train and phish our users as well as our clients. Phin also provides insightful reports so we can see user's progress and users that may need some extra training to be safe. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Nishit C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishit C.") NC Nishit C. Security Delivery Associate Manager Mid-Market (51-1000 emp.) 4/15/2024 "Outcome bound security training awareness platform" 4.5/5 What do you like best about Phin Security Awareness Training? I recently got exposed to Phin's security awareness platform while working with one of client where they are using this platform for all of their enterprise end users. Was amazed to see a comprehensive training platform with automated modules. Live training on phishing, password management and security best practices, interactive content was really impressive.all I can say is that Phin's security awareness platform will definitely help business to achieve higher and strong security posture via awareness among employees. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? Don't find anything which brings any dislike. I am sure they would keep on improving from where they stand today. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Interactive and automated security training program Tests with live scenarios. Vast and effective content All of above helps non IT even every employee to show due interest to complete training and help enterprises achieve information security objective Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan Z.") DZ Dan Z. Chief Technology Officer Small-Business (50 or fewer emp.) 8/31/2023 "Security Awareness Training/Phish Testing from a company that really "gets it"" 5/5 What do you like best about Phin Security Awareness Training? High levels of automation. They take the manual labor out of delivering a successful Security Awareness Training and Phish Testing service to your customers. Fantastic team to work with, and when there has ever been the rare issue or question they were quick to respond and very helpful. They are enhancing the platform more all the time. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? There is nothing I dislike about Phin. The only challenge we ran into was a customer that required a phish report button, but we worked with Phin to adapt the Microsoft Report Message button to do what we needed to do - and they are even working on developing their own now to address that. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? It first and foremost delivers excellent training content to our customers to help keep them safe online. Secondarily the automation makes it extremely easy to set up and maintain, saving us on labor costs compared to other solutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CW Corey W. Small-Business (50 or fewer emp.) 7/27/2023 "Simple effective security awareness service" 5/5 What do you like best about Phin Security Awareness Training? One of the things I like most is that Phin works with MSP's to build the system that works for MSP's. For an MSP this is a great thing, knowing the the system is built to manage customer accounts easily. Other security awareness products, including the most popular one are not MSP friendly. If there is a major bug that is found, Phin gets it resolved very quickly! Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? Can't say I dislike anything about Phin. They are new to the game and keep adding features and updating any bugs that are found. The educational content is good, but not a tremendous amount of content. I'm ok with that because they are adding new content at a good pace! Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? As an MSP we needed a SAT solution that is simple to setup and manage for our customers. We were using KnowBe4, but it was a bit more cumbersome to setup new clients. Updating user lists was done manually. Phin makes account setup and user management simple, especially if you have users with 365 accounts. It allows you to connect directly to 365/ Review collected by and hosted on G2.com. Show More 2/28/2024 Current UserValidated ReviewerSource: Organic MH Michael H. Small-Business (50 or fewer emp.) 8/31/2023 "Phin Security Training Highly Recommended" 5/5 What do you like best about Phin Security Awareness Training? The Phin partner portal makes it very easy and quick to set up customer training campaigns. The campaigns themselves are very flexible and can be adjusted to a client's particular needs. It can be updated and focused over time to meet a client's changing needs. A really excellent security training service! Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? I don't have any dislikes yet, so far it has been easy to configure and execute. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? We have clients with varying types of training levels and requirements, so having a training platform with customizable, flexible campaign configuration helps us make the necessary adjustments. The training is also user-friendly and guides the user through the training item, and if they "fail" the particular test they get help and additional training information to help them understand what their actions should have been. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/31/2023 "Excellent employee awareness and phishing training platform. Set it and forget it!" 4.5/5 What do you like best about Phin Security Awareness Training? We've been with Phin for about 2 years now, and they have grown tremendously in that time. Our primary need was to find something for our MSP that allows us to quickly onboard clients, provide quality training and phishing tests while not spending hours per client customizing and choosing what goes where. We are able to onboard a client very quickly, the ability to auto-add new users and the O365 functionality to insert emails into the mailbox rather than having to whitelist 50+ domains is a game-changer. If we have a client that needs customizing, they have the option of customizing both the training materials as well as the phishing tests that go out, but to be honest very few of our clients are interested in that level of effort. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? Becuase it's a dev-heavy team the reporting needs a couple coats of paint. The data is available, it's just not as beautiful as it could be. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Providing turnkey quality training for our many clients without having to spend our time customizing and learning a platform. Excellent cost per user, and very good support turnaround time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Mid-Market (51-1000 emp.) 4/12/2024 "effective tool to run comprehensive phishing campaign for enterprise" 5/5 What do you like best about Phin Security Awareness Training? easy to run targetted phish sim for your large multinational enterprise Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? API support to link the data from the tool to popular GRC dashboards Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? the tool helped me run complex campaigns to test my company staff awareness on phishing emails Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ray Orsini C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ray Orsini C.") RC Ray Orsini C. CompTIA Channel Development Advisory Council Co-Chair Small-Business (50 or fewer emp.) 9/13/2023 "Finally a platform built by MSPs" 5/5 What do you like best about Phin Security Awareness Training? Unlike other platforms that were created in the enterprise and then came to MSPs, Phin was created specifically for MSPs. With feedback from actual users Phin is the leader in product-led development. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? Reporting and API still need some love. But these are getting frequent and meaningful improvements with every sprint. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Business email compromise (BEC) is the leading cause of ransomware. User education is the best way to combat that. Unfortunately, users don't always know what to look for. Phin's easy to follow training and short videos make sure the users get the education they need without spending hours away from their regular work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Security Awareness Training](https://www.g2.com/categories/security-awareness-training) ##### Explore More [Most popular influencer marketing platform among startups](https://www.g2.com/discussions/most-popular-influencer-marketing-platform-among-startups)[What is the leading social media manager app for companies?](https://www.g2.com/discussions/what-is-the-leading-social-media-manager-app-for-companies)[Which ESB solutions handle real-time data flow across distributed enterprise networks most reliably?](https://www.g2.com/discussions/which-esb-solutions-handle-real-time-data-flow-across-distributed-enterprise-networks-most-reliably) [Which database comparison tools provide fast comparisons on large databases without slowing development workflows?](https://www.g2.com/discussions/which-database-comparison-tools-provide-fast-comparisons-on-large-databases-without-slowing-development-workflows)[Which audio editing app for Android is actually good enough for mobile recording and editing without destroying sound quality or being too limited for real work?](https://www.g2.com/discussions/which-audio-editing-app-for-android-is-actually-good-enough-for-mobile-recording-and-editing-without-destroying-sound-quality-or-being-too-limited-for-real-work)[Pros and Cons Details](https://www.g2.com/products/phin-security-awareness-training/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)