PheedLoop Reviews (321)

Reviews

PheedLoop Reviews (321)

4.8
321 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and responsive support, making event management straightforward and efficient. Many appreciate the intuitive interface that allows for quick setup and customization, which enhances the overall user experience. However, some users note that the learning curve can be steep for those unfamiliar with technology.

Pros & Cons

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Brenda R.
BR
Brenda R.
Technology Transfer Coordinator
Small-Business (50 or fewer emp.)
"Perfect solution for our meeting"
5/5
What do you like best about PheedLoop?

We were holding an academic conference. Many of the other options out there could do some, but not all of the things we wanted to utilize for our meeting. Pheedloop did it all and more, including a gamification system that really boosted engagement with our attendees. We were able to have a sponsor hall, a poster session, concurrent sessions - it was awesome. Our attendees had excellent reviews of the platform as well. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Pheedloop has so many features - a couple of times I had to really think about where to find a particular feature, but between my colleagues and I it was a quick search. This isn't a knock on the platform - there is just so much you can do it is hard to keep it straight. That's more a of a me problem I think! Review collected by and hosted on G2.com.

Response from Tasfia Khaled of PheedLoop

Hello Brenda, thank you for taking the time to leave us a thoughtful review! It's so amazing to hear that you and your attendees enjoyed the gamification system. It's definitely a feature we want to build on and improve, so it's good to know that our efforts are paying off :)

PheedLoop is a vast platform with many different features, so I understand that it can get a little confusing at times. Just know that our support team is always here to help you navigate the platform.

Overall, it's great to hear that you were able to run your event and host +230 attendees without any issues. Thanks again for leaving us a feedback!

ME
Mark E.
Website & Database Administrator
Small-Business (50 or fewer emp.)
"PheedLoop is a must have all in one event experience"
4.5/5
What do you like best about PheedLoop?

The one-stop-shop experience. The customisability. The constant updates and improvements to the platform. The backend analytics and new member tracking features. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Now that the platform features are free to use for events under 100 people, not very much, no. Review collected by and hosted on G2.com.

ES
Event S.
Founder, Event Producer
"Great Canadian Virtual Event Platform"
5/5
What do you like best about PheedLoop?

Aside from the great support from the PheedLoop team, it is easy and fast to setup an event. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Limited customization of the event website Review collected by and hosted on G2.com.

Sarah C.
SC
Sarah C.
Event Manager
Small-Business (50 or fewer emp.)
"Easy to use platform and excellent customer service"
5/5
What do you like best about PheedLoop?

The platform is easy to learn and easy to use. They have a decent amount of training videos to get you started and daily AMA hours to help if you need live support. Also very responsive to email support inquiries. Also, PheedLoop is very proactive in listening to their audience and implementing requested changes. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Like any platform, there are some limitations to what you can do, but as mentioned above, PheedLoop is excellent at taking feedback and improving with each iteration. Most of our initial concerns have been addressed and improved in the time that we've been a client. Review collected by and hosted on G2.com.

KA
Kelly A.
Operations Coordinator
Small-Business (50 or fewer emp.)
"Looking for an impactful experience that is user friendly?"
5/5
What do you like best about PheedLoop?

Constant improvements, updates & feature additions. Just when you think you might need a certain feature, it seems that the team at Pheedloop announces that it's here. The developers are very intuitive, and the software demonstrates their talent at creating something user-friendly that still provides a wonderful experience. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

The pricing structure is a bit confusing initially, but the fantastic staff explained everything in detail, and in the end, it's the best structure out there. Review collected by and hosted on G2.com.

KD
Kat D.
Senior Project Manager and Training Supervisor
Small-Business (50 or fewer emp.)
"Pheedloop contributed to making my clients very happy"
4.5/5
What do you like best about PheedLoop?

The best feature of Pheedloop was that it is very easy to set up events, manage them and most importantly, that delegates find the platform very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Lack of Q&A feature is my biggest complaint.

The back end features or sorting and uploading the session could be improved, e.g. allowing for adding session and format tracks, allowing for easier sorting the sessions.

It would be good to have an opportunity to upload the communication for posts. Currently there is no option and you can't even download the full list with dates and times. Review collected by and hosted on G2.com.

HD
Hayley D.
Event Tech Specialist
Mid-Market (51-1000 emp.)
"Total game changer for virtual events"
5/5
What do you like best about PheedLoop?

-Ease of Use

-Quick To build

-Great pricing model

- Scalable for the larget tradeshows to small sales meetings

-Constantly coming out with new updates

- Excellent customer support Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Wish there were more design options - you are able to choose banners and colors but from there, the design really comes into play with your videos/streams. I wish you could move items around more and add more features like a texture or color in the background.

All features on the platform are AMAZING so it's nice that the only thing we are wishing we had more of were for looks. Review collected by and hosted on G2.com.

AV
Amy V.
VP Association Services
Small-Business (50 or fewer emp.)
"Pheedloop Review - smaller program"
4/5
What do you like best about PheedLoop?

Intuitive forms and the ability to download templates. Also, like the tiny question marks that explain each item. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

When I used the search feature in the knowledge library it took me a few times to find what I needed. Maybe a way to detail a search a bit more would make it easier. Review collected by and hosted on G2.com.

EH
Erin H.
Conference & Tradeshow Manager
Mid-Market (51-1000 emp.)
"Easy to use and power virtual event platform"
5/5
What do you like best about PheedLoop?

Pheedloop was a very easy to set up, easy to learn but still very powerful, capable virtual event platform for our events. We were able to learn it quickly using all the detailed training articles & videos Pheedloop provides, so we could get up & running quickly. Our account manager at Pheedloop is VERY accessible to help guide us through the process and responded to questions quickly with helpful, detailed answers. The cost structure makes it affordable and you can select the tools/options you need so you are not paying for a lot of features you won't use - but they are there if you decide to add them. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Most features are very customizable which was great but a few features were not, which we would have liked to have more control over to customize, but it was not a problem. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy for both our clients and our conference team to navigate!"
5/5
What do you like best about PheedLoop?

Our team finds the platform intuitive and flexible for the needs of our clients & conference guests. The customer service team is exceptional and always ready to answer our questions. The price point is easy to manage and is scalable to large and small events. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Some aspects of ZOOM are not available, as a University campus our enterprise licence is better for us to use rather than the 'meet and stream' option. However great strides have been taken even over the last month for more ZOOM integration so really this is something be actively resolved. Review collected by and hosted on G2.com.