--- title: Petpooja POSS Reviews meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how Petpooja POSS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-11-04' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

Petpooja POSS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users like the intuitive, clean interface because it makes daily restaurant work feel practical and easy. (6 mentions)
Users say it simplifies and streamlines daily restaurant operations, making routine work more hassle-free and efficient. (5 mentions)
Users appreciate fast, easy billing that lets them generate receipts and invoices quickly. (4 mentions)
Users value connected workflows in one easy-to-use place, reducing the need to switch platforms and keeping restaurant tasks smooth. (4 mentions)
Users appreciate the time savings, especially during rush hours. (3 mentions)
Users report occasional POS glitches, including peak-hour slowdowns and unexpected date and time changes. (4 mentions)
Users find the feature set overwhelming to learn at first, and mobile app capabilities limited compared with desktop. (3 mentions)
Users report order syncing can lag, with poor connectivity causing sync issues. (2 mentions)
Users find workflow customization limited and time-consuming. (2 mentions)
Users experience variable response times and difficulty reaching senior support late at night. (2 mentions)

5 Pros or Advantages of Petpooja POSS

1. Easy Daily Use
Users like the intuitive, clean interface because it makes daily restaurant work feel practical and easy.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you like about Petpooja POSS?

Honestly, the best part is its daily reliability and how clean the interface is. The UI/UX is very straightforwardβ€”it takes almost no time to train a

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

2. Simplified Restaurant Operations
Users say it simplifies and streamlines daily restaurant operations, making routine work more hassle-free and efficient.
See 5 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you like about Petpooja POSS?

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and n

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

3. Fast Bill Generation
Users appreciate fast, easy billing that lets them generate receipts and invoices quickly.
See 4 mentions

See Related User Reviews

AK

April K.

Small-Business (50 or fewer emp.)

4.5/5

"Fast and Easy Billing with Excellent Payment Support."

What do you like about Petpooja POSS?

fast , easy billing with support for payments

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you like about Petpooja POSS?

What I like most about Petpooja is that it is built specially for restaurants, not a generic software. Everything feels designed for daily restaurant

4. Integrated Restaurant Workflows
Users value connected workflows in one easy-to-use place, reducing the need to switch platforms and keeping restaurant tasks smooth.
See 4 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Fast Menu Updates, and Awesome 24/7 Support"

What do you like about Petpooja POSS?

It is easy to use. Easy to train staff. Very easy to update menu on Swiggy and Zomato, negligible faliure issue or sync issues with third party. Suppo

5. Time Savings During Rushes
Users appreciate the time savings, especially during rush hours.
See 3 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you like about Petpooja POSS?

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and n

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

5 Cons or Disadvantages of Petpooja POSS

1. Occasional POS Glitches
Users report occasional POS glitches, including peak-hour slowdowns and unexpected date and time changes.
See 4 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you dislike about Petpooja POSS?

Very rarely sometimes it just Automatically changes its date and time and I have to sync date and time automatically from PC

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

2. Hard-To-Learn Features
Users find the feature set overwhelming to learn at first, and mobile app capabilities limited compared with desktop.
See 3 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

3. Delayed Order Sync
Users report order syncing can lag, with poor connectivity causing sync issues.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you dislike about Petpooja POSS?

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes la

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

4. Limited Workflow Customization
Users find workflow customization limited and time-consuming.
See 2 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

5. Slow Support Resolution
Users experience variable response times and difficulty reaching senior support late at night.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you dislike about Petpooja POSS?

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes la

Radhika R.
RR

Radhika R.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Simplifies Restaurant Ops with an Intuitive, All-in-One Platform"

What do you dislike about Petpooja POSS?

Petpooja can feel a bit overwhelming at first because there are a lot of features packed into the system. It takes some time to understand all the set

Petpooja POSS Reviews (289)

Reviews

Petpooja POSS Reviews (289)

4.7
289 reviews
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AN
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Petpooja Support is Good"
5/5
What do you like best about Petpooja POSS?

Support team is excellent. Great features like Inventory, P and L, market services. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Need to strengthen Inventory support. Overall great support. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your kind words! We're glad you appreciate our support team and features like Inventory, P&L, and market services.

AN
Verified User in Food & Beverages
"Wonderful experience"
5/5
What do you like best about Petpooja POSS?

it helps to solve queries at the real time. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

the software is a little higher pricing. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank You for your feedback!

AN
Verified User in Food & Beverages
"Outstanding service"
5/5
What do you like best about Petpooja POSS?

Quick service, queries solving abilities. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

App is little bit complicated.can be easier. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thanks for the Feedback!

AN
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Good POS services"
5/5
What do you like best about Petpooja POSS?

POS and Inventory services are good. Likely to use software. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Nothing. If any issue then we connect with support team for it. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank You! We're happy to know you're enjoying our POS and Inventory services.

AN
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Inventory is very smooth"
5/5
What do you like best about Petpooja POSS?

We have been using POS services and inventory. Overall great services provided by the team Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Nothing as of now. Things have been sorted. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your feedback! We're glad you find our inventory and POS services smooth and helpful.

AN
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Excellent Service"
5/5
What do you like best about Petpooja POSS?

Excellent service and easy to use and understand as well Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

No issue all service is good overall good POS Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your kind words!

AN
Verified User in Restaurants
Guest users or non-business users of the software, not included in G2 scores.
"Petpooja Service Excellence - Sangharsh Enterprise"
5/5
What do you like best about Petpooja POSS?

Menu updating is very easy and owner dashboard is easy to understand Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Need to improve inventory dashboard only Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your feedback! 😊

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
"Great Experience, Easy to Manage our Stores Cooperative Support Team"
4.5/5
What do you like best about Petpooja POSS?

Makes it easy to review multiple counters at a time on single platform. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Sometime due to minor errors its get difficult to manage otherwise everything is fine Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thanks for the kind words!

AN
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Petpooja is helpful for managing the menu and updates. It’s easy to use."
5/5
What do you like best about Petpooja POSS?

It provides great customer support at any time. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

I suggest trying to improve the stock inventory system. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your kind words! We're glad Petpooja makes menu management easy for you. 😊

AN
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great Support - Petpooja"
5/5
What do you like best about Petpooja POSS?

New features of Petpooja. Dynamic reports is very good feature which provide customise reports. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Operational issues faced however we get support from their team. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your feedback! We're glad you find our dynamic reports feature helpful for customized insights.

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