--- title: Petpooja POSS Reviews meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how Petpooja POSS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-11-04' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

Petpooja POSS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users like the intuitive, clean interface because it makes daily restaurant work feel practical and easy. (6 mentions)
Users say it simplifies and streamlines daily restaurant operations, making routine work more hassle-free and efficient. (5 mentions)
Users appreciate fast, easy billing that lets them generate receipts and invoices quickly. (4 mentions)
Users value connected workflows in one easy-to-use place, reducing the need to switch platforms and keeping restaurant tasks smooth. (4 mentions)
Users appreciate the time savings, especially during rush hours. (3 mentions)
Users report occasional POS glitches, including peak-hour slowdowns and unexpected date and time changes. (4 mentions)
Users find the feature set overwhelming to learn at first, and mobile app capabilities limited compared with desktop. (3 mentions)
Users report order syncing can lag, with poor connectivity causing sync issues. (2 mentions)
Users find workflow customization limited and time-consuming. (2 mentions)
Users experience variable response times and difficulty reaching senior support late at night. (2 mentions)

5 Pros or Advantages of Petpooja POSS

1. Easy Daily Use
Users like the intuitive, clean interface because it makes daily restaurant work feel practical and easy.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you like about Petpooja POSS?

Honestly, the best part is its daily reliability and how clean the interface is. The UI/UX is very straightforwardβ€”it takes almost no time to train a

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

2. Simplified Restaurant Operations
Users say it simplifies and streamlines daily restaurant operations, making routine work more hassle-free and efficient.
See 5 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you like about Petpooja POSS?

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and n

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

3. Fast Bill Generation
Users appreciate fast, easy billing that lets them generate receipts and invoices quickly.
See 4 mentions

See Related User Reviews

AK

April K.

Small-Business (50 or fewer emp.)

4.5/5

"Fast and Easy Billing with Excellent Payment Support."

What do you like about Petpooja POSS?

fast , easy billing with support for payments

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you like about Petpooja POSS?

What I like most about Petpooja is that it is built specially for restaurants, not a generic software. Everything feels designed for daily restaurant

4. Integrated Restaurant Workflows
Users value connected workflows in one easy-to-use place, reducing the need to switch platforms and keeping restaurant tasks smooth.
See 4 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Fast Menu Updates, and Awesome 24/7 Support"

What do you like about Petpooja POSS?

It is easy to use. Easy to train staff. Very easy to update menu on Swiggy and Zomato, negligible faliure issue or sync issues with third party. Suppo

5. Time Savings During Rushes
Users appreciate the time savings, especially during rush hours.
See 3 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you like about Petpooja POSS?

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and n

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

5 Cons or Disadvantages of Petpooja POSS

1. Occasional POS Glitches
Users report occasional POS glitches, including peak-hour slowdowns and unexpected date and time changes.
See 4 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you dislike about Petpooja POSS?

Very rarely sometimes it just Automatically changes its date and time and I have to sync date and time automatically from PC

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

2. Hard-To-Learn Features
Users find the feature set overwhelming to learn at first, and mobile app capabilities limited compared with desktop.
See 3 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

3. Delayed Order Sync
Users report order syncing can lag, with poor connectivity causing sync issues.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you dislike about Petpooja POSS?

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes la

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

4. Limited Workflow Customization
Users find workflow customization limited and time-consuming.
See 2 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

5. Slow Support Resolution
Users experience variable response times and difficulty reaching senior support late at night.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you dislike about Petpooja POSS?

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes la

Radhika R.
RR

Radhika R.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Simplifies Restaurant Ops with an Intuitive, All-in-One Platform"

What do you dislike about Petpooja POSS?

Petpooja can feel a bit overwhelming at first because there are a lot of features packed into the system. It takes some time to understand all the set

Petpooja POSS Reviews (289)

Reviews

Petpooja POSS Reviews (289)

4.7
289 reviews
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AN
Verified User in Accounting
"Your dashboard is very easy to catch any analysis report"
5/5
What do you like best about Petpooja POSS?

Your support team are very helpful to us Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

API is still not clear hence we are unable Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you! We're glad our dashboard makes it easy for you to access and understand analysis reports effortlessly.

AN
Verified User in Food & Beverages
"Amazing services provide by Mr. Chirag Patel & Mr. Prakash"
5/5
What do you like best about Petpooja POSS?

user friendly with 24/7 support provided from team always Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

We would like to get complimentary access to dynamic reporting for entire year and later also Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thanks for your kind words!

AN
Verified User in Food & Beverages
"Good Support"
5/5
What do you like best about Petpooja POSS?

Billing System is easy to use, Easy to access Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

As of now everything is good to go, Nothing needs to highlight Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for the feedback!

AN
Verified User in Food & Beverages
"Amazing Service"
5/5
What do you like best about Petpooja POSS?

Their quick service and best support,Their updated versions. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Sometimes it takes more time in glitches Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thanks for your feedback!

AN
Verified User in Restaurants
"Upsouth - Product review Petpooja"
5/5
What do you like best about Petpooja POSS?

Easy to operate and setup done on time as we requested Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

No complain everything working smoothly till now Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Glad to hear it! ⏱️ Easy ops and on-time setups – just how we like to serve!

AN
Verified User in Restaurants
Enterprise (> 1000 emp.)
"Jagdish Farshan Petpooja POS service"
4.5/5
What do you like best about Petpooja POSS?

Customer care is really good and HO management for menu is easy Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Facing trigger issue sometime and taking more than usual time that need to be correct Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your feedback! We're glad you find our customer care helpful and the HO menu management easy to use.

AN
Verified User in Food & Beverages
"Excellent Service For Petpooja POS"
5/5
What do you like best about Petpooja POSS?

Easy to manage menu and quick support all time Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

No major concern everything running fine now Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your feedback!

AN
Verified User in Restaurants
"ROC - Petpooja Service Feedback"
5/5
What do you like best about Petpooja POSS?

Easy to manage menu and inventory for restaurants Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

No such issue and any problem as of now. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for the love! 😊 Managing menus and inventory made easy – that’s the Petpooja promise!

AN
Verified User in Restaurants
"User Friendly"
5/5
What do you like best about Petpooja POSS?

Simple, data driven, effective, value for money Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

lot of settings gets effected each time there is update pushed. This is annoying! Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thanks for the Feedback!

AN
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Petpooja Best POS service provider"
5/5
What do you like best about Petpooja POSS?

Overall great support. All time support from the team for all issues. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Nothing. Issues get resolved when we connect with their team. Their support team is nice. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your kind words!

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