--- title: Petpooja POSS Reviews meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how Petpooja POSS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-11-04' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

Petpooja POSS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users like the intuitive, clean interface because it makes daily restaurant work feel practical and easy. (6 mentions)
Users say it simplifies and streamlines daily restaurant operations, making routine work more hassle-free and efficient. (5 mentions)
Users appreciate fast, easy billing that lets them generate receipts and invoices quickly. (4 mentions)
Users value connected workflows in one easy-to-use place, reducing the need to switch platforms and keeping restaurant tasks smooth. (4 mentions)
Users appreciate the time savings, especially during rush hours. (3 mentions)
Users report occasional POS glitches, including peak-hour slowdowns and unexpected date and time changes. (4 mentions)
Users find the feature set overwhelming to learn at first, and mobile app capabilities limited compared with desktop. (3 mentions)
Users report order syncing can lag, with poor connectivity causing sync issues. (2 mentions)
Users find workflow customization limited and time-consuming. (2 mentions)
Users experience variable response times and difficulty reaching senior support late at night. (2 mentions)

5 Pros or Advantages of Petpooja POSS

1. Easy Daily Use
Users like the intuitive, clean interface because it makes daily restaurant work feel practical and easy.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you like about Petpooja POSS?

Honestly, the best part is its daily reliability and how clean the interface is. The UI/UX is very straightforward—it takes almost no time to train a

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

2. Simplified Restaurant Operations
Users say it simplifies and streamlines daily restaurant operations, making routine work more hassle-free and efficient.
See 5 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you like about Petpooja POSS?

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and n

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

3. Fast Bill Generation
Users appreciate fast, easy billing that lets them generate receipts and invoices quickly.
See 4 mentions

See Related User Reviews

AK

April K.

Small-Business (50 or fewer emp.)

4.5/5

"Fast and Easy Billing with Excellent Payment Support."

What do you like about Petpooja POSS?

fast , easy billing with support for payments

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you like about Petpooja POSS?

What I like most about Petpooja is that it is built specially for restaurants, not a generic software. Everything feels designed for daily restaurant

4. Integrated Restaurant Workflows
Users value connected workflows in one easy-to-use place, reducing the need to switch platforms and keeping restaurant tasks smooth.
See 4 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Fast Menu Updates, and Awesome 24/7 Support"

What do you like about Petpooja POSS?

It is easy to use. Easy to train staff. Very easy to update menu on Swiggy and Zomato, negligible faliure issue or sync issues with third party. Suppo

5. Time Savings During Rushes
Users appreciate the time savings, especially during rush hours.
See 3 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you like about Petpooja POSS?

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and n

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you like about Petpooja POSS?

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connect

5 Cons or Disadvantages of Petpooja POSS

1. Occasional POS Glitches
Users report occasional POS glitches, including peak-hour slowdowns and unexpected date and time changes.
See 4 mentions

See Related User Reviews

Nadeem B.
NB

Nadeem B.

Small-Business (50 or fewer emp.)

4.5/5

"Hassle-Free Restaurant Management"

What do you dislike about Petpooja POSS?

Very rarely sometimes it just Automatically changes its date and time and I have to sync date and time automatically from PC

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

2. Hard-To-Learn Features
Users find the feature set overwhelming to learn at first, and mobile app capabilities limited compared with desktop.
See 3 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

3. Delayed Order Sync
Users report order syncing can lag, with poor connectivity causing sync issues.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you dislike about Petpooja POSS?

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes la

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

4. Limited Workflow Customization
Users find workflow customization limited and time-consuming.
See 2 mentions

See Related User Reviews

Jay V.
JV

Jay V.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow"

What do you dislike about Petpooja POSS?

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be co

Sanket P.
SP

Sanket P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports"

What do you dislike about Petpooja POSS?

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial se

5. Slow Support Resolution
Users experience variable response times and difficulty reaching senior support late at night.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A lifesaver for daily operations, KOTs, and inventory tracking"

What do you dislike about Petpooja POSS?

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes la

Radhika R.
RR

Radhika R.

Small-Business (50 or fewer emp.)

4.5/5

"Petpooja Simplifies Restaurant Ops with an Intuitive, All-in-One Platform"

What do you dislike about Petpooja POSS?

Petpooja can feel a bit overwhelming at first because there are a lot of features packed into the system. It takes some time to understand all the set

Petpooja POSS Reviews (289)

Reviews

Petpooja POSS Reviews (289)

4.7
289 reviews
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AN
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Excellent product and easy to use"
3/5
What do you like best about Petpooja POSS?

I really like the petpooja product and its services as it is not limited to the billing beyond that we get multiple addon services to automate our operations. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Nothing much and happy with the services Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you! We're glad you love our features beyond billing. Helping automate operations is what we do best.

AN
Verified User in Food & Beverages
"Great Support System"
5/5
What do you like best about Petpooja POSS?

Inventory System, Supportive Support Team, Customized Dynamic reports and Insightful Data Analysis. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Nothing to dislike about Petpooja. as of now everything is working fine. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

We're glad you loved the support from our team!

AN
Verified User in Retail
"Krutika and her team are always available to help and support us. Good job."
4/5
What do you like best about Petpooja POSS?

Dashboard with Dynamic Reports. They have customized various reports for us. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Tax mapping has been a recurring issue although it is solved eventually. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your kind words! We're glad our dashboard and integrations add value, and we’re working to improve tax mapping further.

AN
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Love & Latte Excellent POS service by Petpooja"
5/5
What do you like best about Petpooja POSS?

Billing process is very easy, online integration works very smoothly and easy to manage inventory as well. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

All services are perfect there are sometime inventory related issue but it will resolve in short time. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for your feedback! We're happy to know you find our billing, online integration, and inventory management smooth and efficient.

AN
Verified User in Restaurants
"User friendly platform"
5/5
What do you like best about Petpooja POSS?

I really enjoy using this platform because of its UI & Support. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Nothing at this moment - I dislike about this app. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you for the love! We're happy to hear you're enjoying the UI and support experience. 😊

AN
Verified User in Hospitality
"Basically it's okay to run stores but some glitches support too slow"
2.5/5
What do you like best about Petpooja POSS?

It's very easy to learn new employees and Billing is easy. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Support is very slow, need to support quickly but it's slow Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thanks For your feedback, we will improve it to give you the best support!

AN
Verified User in Food & Beverages
"Amazing Experience working with them"
5/5
What do you like best about Petpooja POSS?

The software is very useful, on time reports as well as the support team is very kind and helpful. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

The software is user friendly but the pricing is high. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thanks for your kind words!

AN
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Petpooja Inventory & POS Management System Review by Creme Castle!"
4/5
What do you like best about Petpooja POSS?

1. Inventory Management System.

2. Creating New Products or Recipes is easy in Petpooja Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

1. Menu Management on Online Platforms like Zomato & Swiggy.

2. Bulk Menu Trigger feature not work accurately most of the times. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Glad you love our inventory and recipe management! 😊 Noted your feedback on bulk menu updates—we’re working to make it even better.

AN
Verified User in Restaurants
"Amazing and insightful experience"
4/5
What do you like best about Petpooja POSS?

support system which available 24 hours to sort the query Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Need some basic development for restaurant owners Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

We're glad you had an amazing experience! Our 24/7 support is always here to ensure your restaurant runs smoothly.

AN
Verified User in Restaurants
"Wonderful experience"
4/5
What do you like best about Petpooja POSS?

It is a very good product for the F&B industry, helping to build sales. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Some basic development is needed in inventory. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS
Edit edit

Thank you! 🚀 Helping F&B businesses grow sales is what we’re here for!

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