Perplexity Reviews (317)

Reviews

Perplexity Reviews (317)

4.4
317 reviews

What do users say?

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Users consistently praise fast, reliable answers with clear source citations, which significantly enhance their research efficiency. The ability to quickly verify information and access well-structured responses is highly valued, making it a preferred tool for both professionals and students. However, some users note that usage limits can be restrictive during peak times.

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Anish M.
AM
Anish M.
Member Of Technical Staff - Software Development (AI)
Small-Business (50 or fewer emp.)
"Great Web Citations and LLM Choice, but Accuracy Lags Behind Direct ChatGPT"
3.5/5
What do you like best about Perplexity?

The ability of it to connect to the internet for every chat and reply back with the exact citations of the web link it found the information and the ability to also choose between varied LLM's ranging from Claude to Open AI to Gemini to Grok. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The LLM models are quickly added to the choice of LLM models to choose from but the ability or accuracy is lesser than using it directly on Chatgpt or Open AI directly. The accuracy or ability is much better on their app than on Perplexity Review collected by and hosted on G2.com.

Ravn Sebastian E.
RE
Ravn Sebastian E.
Owner
Small-Business (50 or fewer emp.)
"Streamlined Marketing Tasks, Needs Better Image Tools"
5/5
What do you like best about Perplexity?

I use Perplexity for digital marketing, mainly through Google Ads, email marketing, and strategy work. I love how it helps me generate ideas, especially for email marketing, and even more, it practically writes the newsletters for me. I appreciate its research capabilities for adding sources, and its solid tool for ad copy, keywords, and content ideas. It also aids me in checking my grammar and spelling accurately. One of my favorite features is being able to create a space for each client, tailor it to individual needs, and upload files, links, and instructions which works really well for clients. This feature helps me manage and save time on tasks, allowing me to do more work for my clients and the companies I work for. The initial setup was really easy and straightforward, so I really like this tool. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I think Perplexity could improve by providing specific complex tracking guides. Also, the photo editor needs some work. It would be great to have a direct integration with tools like Canva because the current photo editor is something I try to use but can never really make use of the photos it generates. Review collected by and hosted on G2.com.

Viral P.
VP
Viral P.
Head of Marketing
Small-Business (50 or fewer emp.)
"All Top AI Models in One Subscription"
4.5/5
What do you like best about Perplexity?

As a daily power user, Perplexity has become essential to my workflow, not because of any single feature, but because it gives me access to all the leading AI models under one subscription.

Instead of juggling multiple AI subscriptions, I can switch between different models depending on my needs. Some excel at research and analysis, others at creative writing, and others at coding or image generation. Having this flexibility means I always use the best tool for each task without switching platforms or managing multiple accounts.

I use Perplexity for quick research with citations, writing assistance, technical problem-solving, and staying current on industry trends. The cited sources give me confidence in the accuracy, and the conversational interface makes complex queries feel natural.

What I love most is the voice conversation feature on my iPhone—having the entire internet just a voice away with instant responses has changed how I get information on the go. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Nothing really. It’s my go to AI platform Review collected by and hosted on G2.com.

AB
Anurag B.
Co-founder
Small-Business (50 or fewer emp.)
"Fast, Low-Friction Search That Turns Vague Questions into Sourced Overviews"
4.5/5
What do you like best about Perplexity?

Search-first mindset. It’s really good at turning a vague question into a clean, sourced overview without making you dig through ten tabs.

Fast sense-making. It summarizes the state of the world on a topic instead of just explaining a concept in the abstract.

Low friction. Ask a question, get an answer with links—no prompt gymnastics required.

Good for verification. When you already have a hunch and want to confirm it, Perplexity shines. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Surface-level confidence. Sometimes it gives a very clean, authoritative answer that’s technically sourced… but still a bit shallow or missing nuance. It can feel “correct but incomplete.”

Citation ≠ truth. The presence of sources can create a false sense of certainty. If the sources are mid, outdated, or all echoing the same assumption, the answer inherits that bias.

Weak at synthesis. It’s great at finding info, less great at thinking with it. Complex tradeoffs, original framing, or creative leaps aren’t its strong suit.

Over-summarization. It sometimes smooths things so much that disagreements, uncertainty, or minority views disappear.

Prompt rigidity. Compared to more conversational assistants, it can feel a bit stiff—you ask, it answers, end of story. Review collected by and hosted on G2.com.

MK
Mohamed Lamin K.
Data Manager
Mid-Market (51-1000 emp.)
"Fast, Well-Cited Answers That Save Time"
4.5/5
What do you like best about Perplexity?

I like that Perplexity feels effortless to use on a regular basis, while still being powerful enough to handle a wide range of questions and tasks. I appreciate how it remembers relevant details about me across chats, so I don’t have to repeat myself and the answers feel more tailored over time. I also value that it works consistently across different devices and contexts, which makes it easy to rely on as a daily tool rather than something I only use occasionally. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I don’t like that the answers can sometimes be confidently wrong, which means I still have to double-check important details. I also find it somewhat limiting that managing my data and privacy settings isn’t always as transparent or as self-serve as I’d prefer, especially when it comes to accessing everything that’s stored about me. Review collected by and hosted on G2.com.

Ganapathi K.
GK
Ganapathi K.
Associate Product Manager
Small-Business (50 or fewer emp.)
"Effortless Research Simplification, But Needs Improvement for Cognitive Tasks"
3.5/5
What do you like best about Perplexity?

I find Perplexity super helpful for reading news and primarily for internet-based research. It feels like it has access to the entire internet, simplifying AI tasks. It deeply searches and finds from all online articles, summarizing the insights in a simple format, which saves me a lot of time and effort managing, going, and finding resources. I appreciate the recently added news feature as it involves reading articles and such. Plus, I really like the ability to create spaces where I can upload sources, work within that space, ask relevant questions, and have it store all the context—it's a great part. Having this feature makes my life much easier, especially when working on specific projects. The setup is pretty straightforward; you just go to the website, sign in, and even the web mobile application is very easy to use. It's all just very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

So general chat-based aspects. Right? Like, logical thinking. Where I need to provide typical straightforward answers for, let's say, replacing the emails maybe brainstorming about an idea, etcetera, etcetera. That I still rely on chat, Jira, or Gemini better. I found a few better answers over there. While there is an option to choose different models within Perplexity, still, the primary use case that it does well is around research rather than the cognitive load related task. Review collected by and hosted on G2.com.

Jose C.
JC
Jose C.
Data Analyst
Mid-Market (51-1000 emp.)
"Trustworthy for Accurate Research"
4/5
What do you like best about Perplexity?

I use Perplexity for desk research and fact checking. It helps me start research and find good data points and reference docs. What I like most is that it gives accurate data and information. If it doesn't know something, it just tells me there's no information about that topic and doesn't hallucinate. This helps me trust the information faster. As someone who uses AI a lot for research and work, having clear answers with reliable sources is very important to me. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I don't have anything that I don't like Review collected by and hosted on G2.com.

Anurag S.
AS
Anurag S.
R1 Reviewer
Information Technology and Services
Enterprise (> 1000 emp.)
"Search + AI That Delivers Clear Answers With Sources"
4/5
What do you like best about Perplexity?

The way it combines search and AI together , you get actual answers with sources instead of just a list of links to go through. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the answers are too brief and miss the nuance , wish it gave more depth on complex topics without having to prompt it multiple times. Review collected by and hosted on G2.com.

Claudia S.
CS
Claudia S.
Operations Associate
Small-Business (50 or fewer emp.)
"High-Quality, Accurate Searches with Minimal AI Feel"
5/5
What do you like best about Perplexity?

I use Perplexity for complex search and text processes, and I like how it manages not to sound overly AI-generated while adding more value to the quality. The most important feature for me is the quality of each search; it stands out because it is high-quality and accurate. I appreciate that I can rely on the results due to their high standard. What I like most about Perplexity is how accurate and high-quality it is. When I compare the same search through different AIs, the difference in terms of quality and relevance on the topic is noticeable. It's not only about conducting a single research, but trusting the information because it's factual and educational. Additionally, the initial setup was pretty easy; I just signed up with my Google account and was ready to navigate through it. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I think overall, the issue with all AI's is the difference among models and paid versions they offer, it's very evident how the results changed depending on the subscription you have. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Helpful for Health Research and Scripts, but Pro Pricing Needs Improvement"
4/5
What do you like best about Perplexity?

I am a Perplexity Pro user, and I mainly use it for research and content preparation related to health education and script writing. My work involves topics like diet planning, lifestyle guidance, and disease-related education, so I need information that is quick, clear, and reliable. Perplexity is very easy to use and does not require any setup, which makes it convenient for daily work.

For medical and health-related topics, Perplexity helps me get structured information without spending too much time searching on multiple websites. The answers are clear and to the point, which is useful when I am preparing scripts for health education videos or explaining topics in simple language. The deep research feature in the Pro version is especially helpful for understanding topics better and creating more accurate content.

I also like how fast it works when handling visuals and images. For quick content needs, Perplexity helps with instant image-related tasks, such as understanding visuals or making quick edits and adjustments, which saves time during content preparation. This is useful when I am working on presentations or educational material and need things done quickly.

I use Perplexity regularly for research, outlining content, script preparation, and quick checks while working on health education material. The features are focused and practical, and the tool fits smoothly into my workflow. I can move from research to writing or editing without extra steps. Overall, Perplexity Pro supports my research and content creation work well and helps me work faster and more efficiently without making things complicated. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

There are several practical limitations I have noticed while using Perplexity over time. In the free version, the biggest drawback is the lack of depth. It works fine for quick questions or general topics, but when it comes to medical and health-related research, the answers often feel too short or incomplete. Many times, I had to ask the same question again in different ways just to understand the topic clearly. The limited sources shown in the free version also make it less reliable for serious research or professional content work.

Because of my work requirements, I upgraded to Perplexity Pro. The Pro version is definitely better, but it still does not feel fully complete when considering the pricing. Even after paying a high amount, some important features are either missing or not as strong as they are in other competing AI tools. For example, advanced content writing support, better structuring tools, or more flexible creative options are limited. At this price level, I expected the Pro version to offer more value across different types of work.

For medical and health education content, accuracy is very important. Even in the Pro version, I cannot fully rely on the answers without manual verification. I still need to cross-check information from other trusted sources, especially when the content is meant for patients or students. This extra step reduces the time-saving benefit that a paid research tool should ideally provide.

Pricing is a major concern. The Pro plan feels quite expensive, and when I compare it with other AI platforms available at a similar price, many of them offer more features such as better writing assistance, image generation, editing tools, or more customization options. Perplexity Pro is strong mainly in research and speed, but it feels more focused on search rather than being a complete solution for content creation.

While working on longer or more detailed topics, I also notice that some responses can become repetitive or stay at a surface level. I often have to manually reorganize the information and simplify the language to make it suitable for health education videos or patient-friendly scripts. This additional editing work is manageable, but it adds extra effort.

Also, although Perplexity is usually fast, during heavy research sessions the depth and quality of answers can vary from one question to another. For consistent results, I need to be very specific with prompts, which again requires extra attention.

Overall, these are not critical problems, but they are realistic limitations I face as a regular Pro user. Perplexity is helpful for quick research and idea building, but considering the pricing, I expected more advanced and competitive features. It still requires human judgment, verification, and sometimes additional tools to complete the workflow especially for medical and health-related content. Review collected by and hosted on G2.com.