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Perplexity Reviews (139)

Reviews

Perplexity Reviews (139)

4.5
139 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and accurate, source-backed answers, making it a reliable tool for research and information retrieval. The clean interface and quick response times enhance the overall experience, allowing users to efficiently verify information. However, some users note that the depth of answers can be lacking, particularly for complex topics.

Pros & Cons

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Mahesh P.
MP
Sr MIS Executive
Accounting
Mid-Market (51-1000 emp.)
"Perplexity: My Super Smart Helper!"
What do you like best about Perplexity?

What I like best about Perplexity is how it always gives super honest answers with real links from the web, so I never worry if something's made up. It's like a magic search that explains hard stuff in easy words, perfect for kids like me.

Super Fast and Smart

It finds info quicker than asking Mom or Dad, and shows where it got it from. No fake facts!

Helps with Everything

From homework to fun ideas, it remembers what we talked about before and makes school fun. I tell all my friends to use it! Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I don't dislike much about Perplexity, but sometimes it asks me to pay for extra stuff when I want more big answers. It's like a game that says "buy coins" after a few free plays.

Small Things That Bug Me

The free part works great for school, but I wish unlimited questions didn't cost money. Also, it can't see my pictures yet, so I can't show it my drawings.

Still My Favorite

Overall, it's awesome and way better than other apps. I'd use it every day even with those tiny issues! Review collected by and hosted on G2.com.

Vijay S.
VS
Customer Success Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Time-Saving, Versatile Tool That Seamlessly Integrates with Our Workflow"
What do you like best about Perplexity?

It's truly a time saver. I use Perplexity for a wide range of tasks, from conducting research and composing effective emails to gathering up-to-date information. Integrating it with our in-house tool to enable AI agents was also very straightforward. We haven't needed to contact support, as the platform has worked so well that we never even considered reaching out. Overall, it's a great tool. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Everything has been good so far, and it would be even better if they included a human-like AI feature. Review collected by and hosted on G2.com.

Chawn S.
CS
Virtual & Outside Sales Account Manager
Small-Business (50 or fewer emp.)
"Fast Processing, But Needs Instruction Clarity"
What do you like best about Perplexity?

I like that Perplexity has the potential to be a really great app for developing. It seems to handle the front end piece well, and even allows you to feed HTML into another app, AI app, or an actual developer. It probably does a good job with that but requires a lot of coaching. I appreciate that it processes a lot quicker than other AI apps, which expedites the process of getting things done. This is really helpful for me since I have a full-time job and still need to manage my time efficiently. It allows me to get the front end completed in a shorter amount of time, maximizing the time I have for other aspects of developing the app. Setting up Perplexity was pretty easy, and I got a free twelve-month pro upgrade, which was a plus. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity doesn't do well with instructions. I actually spend a lot of time creating an overview of what I need, but it sometimes omits important information without asking for permission. This omission is quite problematic because it's crucial to the development of my app. I asked Perplexity about this, but it initially said it didn't omit anything when it actually did. This happened repeatedly, making me not trust it fully. Additionally, it can't develop the front end shell, which is something I expected it to handle. Review collected by and hosted on G2.com.

chitrasen m.
CM
Business Development Manager
Mid-Market (51-1000 emp.)
"Makes Search Easy with Helpful Answers and Source Links"
What do you like best about Perplexity?

It makes your search easy.. let suppose you ask something related to any information, it not only gives you the answer but also give you the reference web address from where the original info has been fetched Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

At first, I used it like ChatGPT—asking random questions and having it do a few tasks. But it was conveyed to me the wrong way, so my expectations weren’t quite aligned. After using it for a while, I understood what it’s really about. I think the Perplexity team should be clearer in the ads so people know what they’re getting from the start. Review collected by and hosted on G2.com.

Keshav K.
KK
Global Senior Manager - Education Technology
Enterprise (> 1000 emp.)
"All-in-One Platform for Global AI Models and Seamless Content Creation"
What do you like best about Perplexity?

This platform offers multiple models within a single workflow, allowing you to access the best options from around the world all at once. In addition, it introduces an agentic approach through the Comet browser, which has Perplexity integrated. I find it especially impressive for content creation, and unlike many other models, it does not hallucinate. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It's not that I dislike it, but I do see an area for improvement. If the current system could provide multiple responses from different models at once, it would give us the chance to validate some of the options ourselves, rather than relying solely on the Best option selection. Review collected by and hosted on G2.com.

Aditya V.
AV
Data Analyst
Small-Business (50 or fewer emp.)
"Quick Answers, Room for Improvement"
What do you like best about Perplexity?

I appreciate Perplexity for its capacity to deliver concise and well-organized answers that demonstrate a clear understanding of the subject, along with helpful references. This allows me to quickly grasp a topic without the need to sift through numerous sources. The inclusion of references makes the material much easier to understand. Additionally, I found the initial setup to be straightforward. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I find that the results can sometimes be too brief, particularly when it comes to more complex or technical subjects. It would also be much more helpful if there were better options for customization. Review collected by and hosted on G2.com.

Farley T.
FT
Social Media Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Essential tool for quick and accurate research"
What do you like best about Perplexity?

Perplexity is an exceptional tool for quick and intelligent online research. Its ability to cite accurate sources, offer multiple perspectives, and provide verified answers makes it indispensable for marketing professionals and content creators. The speed and accuracy in searches are unparalleled. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity has limitations in advanced customization and sometimes the quality of citations can vary. The model has context limitations in long conversations, and access to real-time information is occasionally inconsistent. Additionally, the free plan is very limited compared to competing options. Review collected by and hosted on G2.com.

Trinoy S.
TS
Research Assistant
Higher Education
Small-Business (50 or fewer emp.)
"Efficient Research Tool with Room for Improvement"
What do you like best about Perplexity?

I like that Perplexity provides concise answers with citations, making it easy to verify information. It allows me to dive deeper into sources when needed. The setup was very easy; it worked right away in the browser with no installation, and creating an account to access useful features only took a couple of minutes. Perplexity is also very useful and time-saving for research, learning, and everyday questions, often replacing traditional web services. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Some answers can be too short or oversimplified. Complex topics sometimes need extra follow-up questions or manual checking of sources. Review collected by and hosted on G2.com.

Manila B.
MB
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"Fast, reliable, and surprisingly Smart Research Assistant"
What do you like best about Perplexity?

What I like best about Perplexity is its speed and precision in retrieving information. It combines the power of an AI language model with real-time web search, which means I get up-to-date, sourced answers almost instantly. It’s great for quick research, fact-checking, and exploring topics without getting lost in dozens of browser tabs. I also appreciate the clean, distraction-free interface and how it cites its sources transparently. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the depth of answers can feel a bit limited compared to GPT-4 or specialized tools, especially for more complex or nuanced topics. Also, while it’s excellent for research, it’s less helpful for creative writing or brainstorming. Still, for what it’s designed to do, it performs extremely well. Review collected by and hosted on G2.com.

Majid M.
MM
Freelancer
Graphic Design
Small-Business (50 or fewer emp.)
"Great Content Creation, But Regional Limitations"
What do you like best about Perplexity?

I really appreciate Perplexity for content creation, as it creates a variety of content in seconds. The content creation feature is awesome. I also find it easy to use, which is a big plus. The features and ease of use prompted us to switch from Meta AI to Perplexity, and it completely solves my needs. Additionally, the image and video generating capabilities were great for meme making. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Nowadays image and video generating not available in my region... It's a big negative. Need Indian language for all videos generating. Review collected by and hosted on G2.com.

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Perplexity Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy
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Perplexity