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Perplexity Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

8 months

Perplexity Integrations

(10)
Integration information sourced from real user reviews.
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Perplexity Reviews (204)

Reviews

Perplexity Reviews (204)

4.5
204 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and accurate, source-backed answers, making it a reliable tool for research and information retrieval. The clean interface and quick response times enhance the overall experience, allowing users to efficiently verify information. However, some users note that the depth of answers can be lacking, particularly for complex topics.

Pros & Cons

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Andrew L.
AL
"Effortlessly Boosts Efficiency with Intuitive Features"
What do you like best about Perplexity?

I like the accessibility and ease of use of Perplexity. The assistant mode in Comet is also something I find very valuable, and Flexity Labs is great for developing different presentations. The initial setup was effortless for me. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

There's a lot of different tools within Perplexity, and I know I'm only scratching the surface, but sometimes you have to dig for them. If they were made a little bit more accessible on the home screen, that would be a little bit better. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Clear, Conversational Search That Makes Comparing Options Easy"
What do you like best about Perplexity?

It’s good at searching and clearly shows me what it’s searching about. I can also have a dialogue about the search, which makes it easier to refine what I’m looking for. It’s also good at showing me comparisons when I need to weigh different options. I use this more than Google Search now when I am researching. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes it “thinks” of things I didn’t ask about. For example, it will show me the budget version or local versions even when I haven’t requested that. At times I simply want to know what the best option is, and I don’t care about local versions or budget alternatives. I think it should pause before starting the search and ask me about my criteria. It does this occasionally, but it should happen more consistently and be easier to do. Review collected by and hosted on G2.com.

Dan G.
DG
"Streamlined Automation with Perplexity, Yet Needs Graphic Improvements"
What do you like best about Perplexity?

I like that all the sourcing is in line with Perplexity. I can easily see where the information is coming from, which makes research a lot easier and helps me test assumptions before making recommendations to my clients. The initial setup was incredibly quick, and I was up and running within a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity is terrible at generating graphics. Also, I don't like how sometimes it loses track of where it is, and I have to restart with a new thread. Review collected by and hosted on G2.com.

Verified User in Textiles
AT
Small-Business (50 or fewer emp.)
"Clear sources and reliable links, without hallucinations"
What do you like best about Perplexity?

Point out the sources used and without hallucinations in the links. They temporarily put Google in check. The Labs section, which they have now removed, it's not known why. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It is starting to become a wrapper of AIs (there are already hundreds of them) and although they are simultaneously presenting some novelty, they should work more on their own models. It is a sign of weakness. They must reach agreements with major websites, as these do not allow their AI robots to access data. This is useless without current information. Review collected by and hosted on G2.com.

VG
Support Engineer
Enterprise (> 1000 emp.)
"Reliable AI Chat with Flexible LLM Choices and Trustworthy Research Links"
What do you like best about Perplexity?

A comparatively reliable chat ai tool with less hallucinations. Its functionality to be able to choose LLMs as per your requirement is quite useful. We can ask for the connotations and link for the research that makes it trustworthy. Can be integrated with different workspaces. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It is still not able to capture as wide content/range as it's competitors like chatgpt and gemini Review collected by and hosted on G2.com.

Yash G.
YG
Student
"Quick Solutions with Room for Improvement"
What do you like best about Perplexity?

I use Perplexity for my studies to get instant knowledge about what's happening and sometimes to solve problems. I like that it provides quick, well-accurate answers to problems from reliable sources. I switched to Perplexity because it mostly gives me the desired solution I want. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It could be improved sometimes if I give a certain prompt to the AI and it couldn't find the desired answer that I want. Sometimes, it is unable to understand what I want from my question. Review collected by and hosted on G2.com.

AC
Digital marketing specialist
Small-Business (50 or fewer emp.)
"Fast, Easy Research with Well-Structured Answers and Sources"
What do you like best about Perplexity?

Fast and very easy to use for research and documentation. It gives a well structured answers with sources, making research quicker and more reliable for daily work. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometime it gives a short answer and need to ask again. But it is powerful. Review collected by and hosted on G2.com.

Hrittik R.
HR
"Effortless Setup with High-Quality Data Sources"
What do you like best about Perplexity?

I like Perplexity for the different models and partners it offers, which provide more quality content. It's helpful for finding good quality and open needed research through the vendors they have, rather than random hallucination. I work deeply in technical stuff and need facts rather than words, so Perplexity helps by giving me actual data and facts. The initial setup was very easy, like zero easy on a scale of 1 to 10. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I think image generation can be improved. Review collected by and hosted on G2.com.

Prajay S.
PS
"Effortless Research and Workspace Integration"
What do you like best about Perplexity?

I love the assistant and deep research capabilities of Perplexity, it's great with citations and updated data, including news. It helps me do research in the background while I'm working on Google Docs and analysis. It cross-checks my work and assists with projects. Using it makes me aware and fills in knowledge gaps. Additionally, the initial setup of Perplexity was very easy for me. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I think the assistant could be slightly smarter, and the adding of different widgets on my home screen could be improved. Review collected by and hosted on G2.com.

JG
Cloud Administrator
Mid-Market (51-1000 emp.)
"A Huge Time Saver for Workplace Research"
What do you like best about Perplexity?

Perplexity is a huge time saver for me, when researching problems that I come across in the workplace, Perplexity is my go to method. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

My only complaint is that there is sometimes hallucinations, this is primarily due to Reddit threads containing mis-information which gets picked up. However, the fact that you get the sources listed for where the information is picked up from means I can manually verify at the source always Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

8 months

Perceived Cost

$$$$$
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Perplexity Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy
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