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Perplexity Reviews (139)

Reviews

Perplexity Reviews (139)

4.5
139 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and accurate, source-backed answers, making it a reliable tool for research and information retrieval. The clean interface and quick response times enhance the overall experience, allowing users to efficiently verify information. However, some users note that the depth of answers can be lacking, particularly for complex topics.

Pros & Cons

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KA
Senior presales Consultant
Computer & Network Security
Mid-Market (51-1000 emp.)
"Reliable, and Source-Backed Research AssistantSources"
What do you like best about Perplexity?

What I appreciate most about Perplexity is how quickly it provides concise answers, always accompanied by clear source citations. This makes my research process both fast and reliable. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

At times, the answers seem a bit too brief or superficial, lacking the depth and technical detail that you might find in more comprehensive, long-form analyses. There is often a noticeable limitation in the amount of contextual insight provided. Review collected by and hosted on G2.com.

Niraj Y.
NY
Co-founder and CTO at Anatech Consultancy
Consulting
Small-Business (50 or fewer emp.)
"Great Research Tool with Transparent Sources, But Response Speed Can Lag"
What do you like best about Perplexity?

I like that Perplexity helps me choose the best AI model for my needs and clearly shows the sources and steps behind its answers. It provides additional useful information from the internet, making it a great tool for quick research and decision-making with sourced facts. Ease of integration with Automation tools is also convenient. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the responses take too long to generate, and occasionally the answer quality is inconsistent or not as accurate as expected. While this doesn’t happen all the time, it’s noticeable enough to be a drawback. Review collected by and hosted on G2.com.

RC
Senior Software Engineer
"Transformative Tool with Seamless Integration and Intuitive UI"
What do you like best about Perplexity?

I use Perplexity for daily assistance tasks like research, code assistance, and automation testing. I love its simplest UI and the variety of LLM models it provides. The integration with multiple tools makes it stand out among other AI tools. It's super clean and elegant. The pre-automation templates are amazing because, with very small changes, they help complete end-to-end work that used to be a nightmare to perform manually. I also value features like Focus mode and the real-time multi-search engine. The Focus mode helps me brainstorm clearer ideas, utilizing the power of AI with real-time smartness. The multi-search engine provides accurate answers tailored to specific niches. Setting up Perplexity is as easy as plug-and-play, and I frequently use it with Notion for my personal knowledge base, knowing there's huge potential for integration with other tools to reduce manual work. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes I feel Perplexity gives responses slowly compared to other LLMs available in the market. It's not always the case, but it seems like it does too much search which, if reduced, could make the response faster. Review collected by and hosted on G2.com.

Nikita K.
NK
Marketing Specialist
"Transforms Research with Ease and Accuracy"
What do you like best about Perplexity?

I use Perplexity every day and I’m extremely happy with it. For me, it’s not just a chatbot, but a real “research co‑pilot” that helps with work, learning, and decision‑making. I love how it shows sources, so I can trust the information and verify it easily. The answers are concise, structured, and focused, without unnecessary fluff. It works great both for quick questions and for more serious research and planning. Overall, Perplexity saves me time, gives me better ideas, and helps me make more informed decisions every day. The initial setup of Perplexity was very easy and practically frictionless. There was no complex onboarding or configuration required, which made it simple to start using it right away. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes it’s too concise and skips details that would be useful for deeper technical or business work, so follow-up questions are needed to unpack the answer. It can occasionally sound too confident about something that later turns out to be incomplete or slightly off, which means the sources always need a quick double-check. For very niche or local topics, the web coverage is not always great, so answers can feel generic and require additional manual research. More control over answer depth and style (e.g., "give me a super detailed expert-level answer" vs "give me a quick bullet summary") with one click or preset. Better handling of longer multi-step tasks or projects, so context is kept more reliably over extended conversations. Tighter integration with external tools and apps (docs, task managers, dev tools), so insights can be turned into actions and workflows more directly. Review collected by and hosted on G2.com.

Kathleen K.
KK
Organizer of FMVeg
Small-Business (50 or fewer emp.)
"Indispensable and Helpful!"
What do you like best about Perplexity?

When I need to create a fundraiser for refugees, and I don't know the right words to use to make it effective, heartfelt, persuasive, eye-catching, and successful, all I do is plug in the facts, along with these adjectives, and it comes something almost magical! I use it to help me compose posts related to the fundraiser. The work I do is difficult enough, having to compose new material everyday would be exhausting.

I can ask Perplexity to help me do something I've never done, like an international bank to bank wire transfer, telling me exactly what I need. I've learned so much!

In addition, the complex, multi source AI pulls its info from multiple sources, sites them, and gives you accurate information.

Plus Perplexity remembers what you've asked before, and will use that to add to your experience. For example, I have my elderly father with health problems, and Perplexity will recall previous information, and use that to formulate next steps. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Once in a while it still makes mistakes, so that's why you still must read to check for those. They have been minor. Review collected by and hosted on G2.com.

Priyanshu G.
PG
Software Enginner
Information Technology and Services
Small-Business (50 or fewer emp.)
"Helpful AI tool for research ,Coding and Analysis"
What do you like best about Perplexity?

I like how fast and accurtate Perplesity is .It gives clear explanations with sources,which helps in understanding new requirments .It is also useful for coding helps and debugging issues. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the responses can be too detailed when a short answer is needed.Also ,some advances features are limited to paid plans Review collected by and hosted on G2.com.

VG
Support Engineer
Enterprise (> 1000 emp.)
"Reliable AI Chat with Flexible LLM Choices and Trustworthy Research Links"
What do you like best about Perplexity?

A comparatively reliable chat ai tool with less hallucinations. Its functionality to be able to choose LLMs as per your requirement is quite useful. We can ask for the connotations and link for the research that makes it trustworthy. Can be integrated with different workspaces. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It is still not able to capture as wide content/range as it's competitors like chatgpt and gemini Review collected by and hosted on G2.com.

Awais A.
AA
Marketing Executive
Enterprise (> 1000 emp.)
"The Best Tool for Researching"
What do you like best about Perplexity?

This is excellent for researching various topics, as it consistently provides relevant and informative sources. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It can sometimes have difficulty maintaining accuracy when working with languages other than English. Review collected by and hosted on G2.com.

Supriya P.
SP
HRBP
Information Technology and Services
Small-Business (50 or fewer emp.)
"My Go-To Resource for Quality Answers"
What do you like best about Perplexity?

I appreciate that it provides answers to almost everything. It's become my go-to resource for research and consistently offers quality content. It is very easy to use. The integration is great Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

At the moment, I have nothing negative to say. Everything is good and I have no complaints. Review collected by and hosted on G2.com.

Tim M.
TM
Freelance Art Handler
Fine Art
"User-Friendly Platform with Enhanced Research Capabilities"
What do you like best about Perplexity?

I use Perplexity for research, reverse image searching, and image generation. I like how Perplexity cites sources when answering questions, which is really helpful. It has a more friendly and intuitive interface and interactions compared to ChatGPT, making it a much more pleasant experience overall. The initial setup of Perplexity was very easy and intuitive, making the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

When generating images, Perplexity has a hard time understanding when I want to refine an image it just made for me. I always have to download and reshare the image to have Perplexity understand that I want to make minor changes. Review collected by and hosted on G2.com.

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Perplexity Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy
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Perplexity