--- title: Perk (formerly TravelPerk) Reviews meta_title: 'Perk (formerly TravelPerk) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2147 reviews by the users' company size, role or industry to find out how Perk (formerly TravelPerk) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2147 scale: '5' date_modified: '2026-10-08' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Perk (formerly TravelPerk) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Perk invaluable for seamless travel planning and management. (148 mentions)
Users value the easy booking process of Perk, making travel planning seamless and stress-free. (92 mentions)
Users praise the great customer support from Perk, highlighting its responsiveness and helpfulness in addressing concerns. (67 mentions)
Users find the initial setup remarkably easy, streamlining their experience and enhancing productivity from day one. (58 mentions)
Users appreciate the easy setup of Perk, making their experience intuitive and hassle-free right from the start. (55 mentions)
Users face significant booking issues with Travelperk, including glitches and lack of customer support during critical moments. (44 mentions)
Users experience booking confusion due to lengthy confirmation times and issues with third-party bookings affecting personal details. (36 mentions)
Users find Perk's limited options frustrating, as it leads to higher costs and booking challenges during travel. (30 mentions)
Users often face hotel availability issues with Perk, leading to frustration and increased costs during bookings. (29 mentions)
Users face poor customer support with Travelperk, experiencing long waits and frustration in managing reservations effectively. (25 mentions)

5 Pros or Advantages of Perk (formerly TravelPerk)

5 Cons or Disadvantages of Perk (formerly TravelPerk)

Dave J.
DJ
Dave J.
CS Operations Lead
Mid-Market (51-1000 emp.)
"Smooth Budget Management and Travel Coordination"
5/5
What do you like best about Perk (formerly TravelPerk)?

I like how Perk (formerly TravelPerk) makes it extremely easy to follow a budget for company trips while providing a perfect combination of user autonomy and company guardrails. It was particularly helpful for our international trip to Turkey, allowing us to book flights that suited our location and needs within the set budget. The centralized system for flight updates is also extremely helpful. Additionally, setting up my personal account couldn't have been easier. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Sometimes when dealing with an API endpoint that's not directly the airline information, the information can leave out little tidbits. They have to go directly to the airline to research. It's minor stuff, but it would be impossible to perfectly aggregate every single airline and company that Perk is coordinated with. Review collected by and hosted on G2.com.

Katharina S.
KS
Katharina S.
Small-Business (50 or fewer emp.)
"Efficient tool for business travel planning"
5/5
What do you like best about Perk (formerly TravelPerk)?

I like about Perk that all important travel details are visible and bookable in a single tool. This makes it easier for me, as I no longer have to search and compare hotels and prices on several different sites. Additionally, I can create and book my entire trip in Perk, which makes everything available at a glance. The approval process with my supervisor is also simplified, as the approval can be done directly through Perk. I appreciate the customer service chat, which is available for problems, and found the initial setup very easy. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Sometimes different train connections are displayed than if you were to look directly at the provider. A search for connections based on an address would be helpful. Currently, you have to specify specific train stations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Travel Booking with Seamless Loyalty Integration"
5/5
What do you like best about Perk (formerly TravelPerk)?

Perk has made booking and managing travel *dramatically* easier for me compared to handling flights, hotels, and changes across multiple separate platforms.

What really stands out is how streamlined everything is. Instead of juggling airline sites, hotel portals, invoices, and confirmation emails, Perk brings all bookings into one clean, intuitive interface. From initial booking to changes or cancellations, everything is faster and far less stressful. Having all travel details, receipts, and support in one place saves a huge amount of time and mental overhead.

A major differentiator for me is the **automatic integration of air miles and loyalty programs**. My frequent‑flyer and hotel loyalty accounts are applied seamlessly during booking, without manual entry or double‑checking every step. Even better, Perk intelligently factors loyalty benefits into the booking process and applies them **when they actually result in better prices or value**—so I get the upside of my loyalty status without compromising on cost efficiency. That’s something I’ve never experienced when booking everything separately.

Price transparency is another big plus. I can quickly compare options and feel confident I’m getting competitive rates, while still benefiting from loyalty perks. On top of that, managing changes or disruptions is much smoother than dealing directly with airlines or hotels on my own.

If I had to name a downside, it would be that some niche or ultra‑specific travel preferences can still occasionally be better handled directly—but for 90%+ of trips, Perk covers everything exceptionally well.

Overall, Perk replaces a fragmented, time‑consuming booking process with a single, smart, and loyalty‑aware platform. It’s an easy recommendation for anyone who travels regularly and wants simplicity without giving up rewards. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

If I had to name a downside, it would be that some niche or ultra‑specific travel preferences can still occasionally be better handled directly—but for 90%+ of trips, Perk covers everything exceptionally well. Review collected by and hosted on G2.com.

Vinay J.
VJ
Vinay J.
Commodity Manager
Mid-Market (51-1000 emp.)
"Great Options but Price Changes Frustrate"
4/5
What do you like best about Perk (formerly TravelPerk)?

I like that Perk shows major options of flights and hotels, covering major airlines and famous hotel brands. It solves the problem of showing available flights along with rates. I appreciate being able to see the best cost options as per our company policy. I find the initial setup easy, and it includes an automatic payment system along with approval. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

They change the price sometimes when we finalize booking, this is happening multiple times for flights and hotels. I can understand for flights it is ok but for hotel it should not be the case. It was easy but sometimes rates shown on Perk are higher if we compare with Google rate or other third-party sites. Review collected by and hosted on G2.com.

James S.
JS
James S.
Principal Consultant
Mid-Market (51-1000 emp.)
"Intuitive UI and Fast, Clear Bookings with Responsive Customer Support"
4.5/5
What do you like best about Perk (formerly TravelPerk)?

It is very intuitive to use and has a clear user interface. I use it for work bookings of trains, hire cars, flights and hotels on a regular basis as the platform of choice at the organisation I work for. The speed of booking is fast, with the options, timings and pricing clearly set out before making a decision. I have the app on my work phone and can quickly make the necessary bookings that I need for work travel. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

At times, bookings can only be made for 30 to 60 minutes in advance of the ticket needed (for example trains). Occasionally there is a shorter term option available in reality which is not possible to book via perk (probably due to the lead time to execute the booking and risk that the ticket will not be useable by the requester). This would be my only issue which is a small point. Flight cancellations can also be slightly bureaucratic if you have the ensure the original flight was refunded before you find the replacement flight option. Customer support is always fast however. Review collected by and hosted on G2.com.

Armand A.
AA
Armand A.
CSAM
Mid-Market (51-1000 emp.)
"Easy-to-Use All-in-One Trip Planning Solution"
5/5
What do you like best about Perk (formerly TravelPerk)?

facilitity to use, complete solution, all in 1 Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

nothing because you can find everything related to your trip on only one site Review collected by and hosted on G2.com.

Patricia  C.
PC
Patricia C.
Special Assistant and Strategic Advisor to the CEO
Small-Business (50 or fewer emp.)
"Easy to use Platform for Streamlining Travel and Spend Management for Greater Efficiency"
3.5/5
What do you like best about Perk (formerly TravelPerk)?

The automated expense and invoice handling has helped to simplify expense management. I also like that it is easy to use. We have also found that our account representative, Joe Passamonte, has been very responsive and helpful in addressing any questions and/or concerns. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Pricing can be higher, especially with booking fees. Review collected by and hosted on G2.com.

Bartosz M.
BM
Bartosz M.
Influencer Marketing Manager
Mid-Market (51-1000 emp.)
"Easy, Fast, and Packed with Choices"
5/5
What do you like best about Perk (formerly TravelPerk)?

Easy to use and fast, with plenty of choices. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Not all hotels show up in the list, and the process of booking multi-destination trips could be a bit easier. Review collected by and hosted on G2.com.

Maher K.
MK
Maher K.
Senior Full Stack Developer
Small-Business (50 or fewer emp.)
"Book flights and hotels directly and easily through your company card under a specific budget"
4.5/5
What do you like best about Perk (formerly TravelPerk)?

When working with a company, I like that the company can connect its credit card directly, and you pay through it. It's better than paying with your card and then getting the money back later Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

Last I used it, I was not able to find all the transport companies' options. But maybe now it has changed to include everything Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to Use, Intuitive Design That Gets the Job Done."
4/5
What do you like best about Perk (formerly TravelPerk)?

Ease of use and good user experience. Friendly design and intuitive. Gets the job done Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

For example, train booking in Poland isn’t possible more than about 20 days in advance. The Perk platform still let me select a train beyond that window, but then it cancelled the booking with an obscure message.

Something similar happened with a Wizz Air flight: it kept getting cancelled for no apparent reason. Review collected by and hosted on G2.com.