--- title: Penny Inc. Reviews meta_title: 'Penny Inc. Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Penny Inc. works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 11 scale: '5' date_modified: '2026-05-05' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Penny Inc. Reviews **Vendor:** The Penny **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 3.5/5.0 **Total Reviews:** 11 ## About Penny Inc. Penny Inc is an expense management & payments platform for small business. A reloadable debit MasterCard integrates with an expense management app, enabling you to automate your business expenses. Business owners gain real-time insight into employee spend, containing budgets and reducing leakage. Penny Inc integrates with most major cloud accounting systems for seamless account reconciliation. No more manual spreadsheets, reimbursement claims, lost receipts, and unauthorized spend. ## Penny Inc. Reviews ### 1. Disorganized Fleet Management, with Risk of Misuse **Rating:** 0.0/5.0 stars **Reviewed by:** Jiri S. | Sales Representative, Plastics, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Penny Inc.?** Penny Inc. customer support is unable to solve any issues that arise with the platform. There is slowness in the dashboard and discrepancies in the balance after fund transfers Penny Inc. Prioritizes not assisting users and not resolving matters. **What do you dislike about Penny Inc.?** I noticed that Penny Inc. needs to improve transparency regarding its systems capabilities. It would be better if they provided a demonstration to avoid any surprises. Their customer service is inconsistent which makes it difficult to determine if their platform is a fit, for us. **What problems is Penny Inc. solving and how is that benefiting you?** Penny Inc.s expense monitoring software has obstructed our approach to managing business expenses. We need to worry about losing receipts and monitoring paper trails. It needs to be more convenient if they consistently provide accommodating support. This has complicated our accounting process. ### 2. Limited Customization Features **Rating:** 1.0/5.0 stars **Reviewed by:** Nemeth V. | Publicity Writer, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Penny Inc.?** The prompt and customer support, at Penny Inc are very lazy. The dashboard is a bit slow. There is no any trick allowing me to smoothly continue my work. User Interface is difficult to Use. **What do you dislike about Penny Inc.?** There is lack of transparency and clarity during the demo process. There is no explanations right from the start. The payment method for drivers is inconvenient there are no options for customization. **What problems is Penny Inc. solving and how is that benefiting you?** Penny Inc.s solution solves the problems of managing cash flow, for businesses but this platform is not to quick to use. There are delays and errors while transactions. This process is too much time taking. ### 3. Avoid Penny Inc **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Penny Inc.?** Our accountant suggested we find an alternative to the spreadsheet we ran our driver's cost recovery information from and Penny has made it so much easier. We can easily manage all our fleet now and there is no risk of any misuse by staff (which has been a problem in the past). And it's free... no complaints there. **What do you dislike about Penny Inc.?** We waited so long it arrived a bit late? **Recommendations to others considering Penny Inc.:** Set yourself up for a demo first, ideally with your accountant. The 'penny' will soon drop once you see what's been done. **What problems is Penny Inc. solving and how is that benefiting you?** We wanted to manage our cards in a way that gave better control of our accounting processes but didn't add to our costs. Also to reduce fraud or other issues to do with payments on behalf of the business. Best of all, it links to our Quickbooks so our accountant understands everything automatically. ### 4. Great for Direct Client Transfer Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Juan E. R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2020 **What do you like best about Penny Inc.?** What I like best about Penny Inc. is that it has given our organization a platform by which we can provide direct transfer payments on reloadable cards, while eliminating overhead costs. Our agency provides food/fuel cards to clients in various programs which we administer, but we lacked the available to be able to track these services once cards were issued out to clients. Penny Inc. has allowed us to obtain additional insight to customer needs based on spending patterns, and recover funds from lost or stolen cards. **What do you dislike about Penny Inc.?** The dashboard can be a little slow, and you may need to refresh the page in order to continue working. Also the balance seems to be throw by a few pennies after loading or various fund transfers (deposits/card loads) but customer support by Penny Inc. is very responsive in helping clear these issues. **Recommendations to others considering Penny Inc.:** If you don't know if Penny Inc is the right fit for you, call them and ask! They're very responsive, friendly, and accommodating. They'll let you know upfront whether or not their system will be able to handle your needs. **What problems is Penny Inc. solving and how is that benefiting you?** Previously, we would obtain pre-loaded debit cards either via our financial institution (bank) or from a specific vendor (Wal-Mart, Grocery/Gas Store Chains) and had to pay a fee of around $5 per card that was being issued. With Penny Inc. there are no fees. We don't have to pay for cards, and the bonus is that they are reloadable, so each client receives 1 cards and multiple programs can provide funds into that one card over time. Cards can also be limited by vendor type (e.g. food stores, convivence stores) or alternatively you can leave them open and block certain industries (e.g. liquor stores) so that clients maintain flexibility of where to go to have their needs met, but stay within established program requirements. ### 5. Always available and helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2020 **What do you like best about Penny Inc.?** I have been using Penny for over two years and we have not had any issues. Penny and its staff are always ready to help and resolve any issues as they arise. Penny always expedites new cards when needed. I usually send a support ticket several times a week in regards to ACH's. Penny and the staff always resolve my support tickets in a very timely manner. Overall, I love using Penny for my food delivery business. **What do you dislike about Penny Inc.?** We use to be able to load our Penny cards with a credit card on file. This was especially nice so I could rack up on travel reward points. I really hope they get this back soon. Other than that, Everything is peachy kind with Penny. **What problems is Penny Inc. solving and how is that benefiting you?** Easy payment method for my drivers. ### 6. Easy and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Penny Inc.?** The website is very easy to use. Funds are transferred to cards fast. It has been very reliable. **What do you dislike about Penny Inc.?** There used to be an option to add funds via credit card instead of a bank account, allowing for immediate funds rather than waiting for the ach transfer. That was really convenient in case there was a last minute need for more funds than expected. It would be great if that was brought back, but in the mean time it is ok without that option. **What problems is Penny Inc. solving and how is that benefiting you?** More flexability with vendors. ### 7. Penny Inc has been great for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Trades, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Penny Inc.?** We have the tools we need for our delivery drivers to perform their jobs. **What do you dislike about Penny Inc.?** I wish our software developers would allow Penny Inc. to integrate into our site. It's no fault of Penny Inc. I know they are trying but it could make things even easier for us. **What problems is Penny Inc. solving and how is that benefiting you?** Penny Inc has allowed us to expand our delivery options to our customers by providing a great service. As a result we have been able to grow our customer base and increase sales. ### 8. Penny system works great **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Principal Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Penny Inc.?** Customer support is very good - was helped via Zoom call with Tony Ferguson and Ash Kirvan.... **What do you dislike about Penny Inc.?** Not really Penny's fault, but my client also uses another app that feeds into QBO and I cannot take absolute full advantage of detailed integration as of now, but it works.... Again, this is not Penny's fault.... **What problems is Penny Inc. solving and how is that benefiting you?** Integration, data exchange --client likes control of funds ### 9. Great Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2020 **What do you like best about Penny Inc.?** Easy to use, friendly software and customer service. **What do you dislike about Penny Inc.?** Nothing as of now. Very good platform... **What problems is Penny Inc. solving and how is that benefiting you?** Tracking marketers and reps efficiently ### 10. Easy to use, Good platform if you want to manage your spends **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Penny Inc.?** The platform is good to use without any fees&charges. **What do you dislike about Penny Inc.?** so far no, the platform is all good, very solid as a spend management platform **What problems is Penny Inc. solving and how is that benefiting you?** spend management and card issuing plus accounting reporting ### 11. Penny Inc **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2019 **What do you like best about Penny Inc.?** It stores the receipt at the time of purchase and there are no cancellation fees or annual fees **What do you dislike about Penny Inc.?** It’s quite expensive and sometimes the money can get lost **Recommendations to others considering Penny Inc.:** No transaction fees **What problems is Penny Inc. solving and how is that benefiting you?** It saves time and money ## Penny Inc. Discussions - [What is Penny Inc. used for?](https://www.g2.com/discussions/what-is-penny-inc-used-for) - [View Penny Inc. pricing details and edition comparison](https://www.g2.com/products/penny-inc/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-04+21%3A35%3A47+-0500&secure%5Bsession_id%5D=df97abaf-b242-4e64-8f66-59cffa34dac8&secure%5Btoken%5D=4a16bdea51d75ec8708df19a130705e57040e9e3d536ac046b00f282a3e9d45e&format=llm_user) ## Penny Inc. Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support ## Top Penny Inc. 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