The designers and the team behind them! The designers are so talented that I rarely need more than a revision or two. The project manager always makes sure my preferred designers are on my projects, and the whole team is receptive to feedback. It's very clear they care about my happiness as a customer. It's also really easy to use! Review collected by and hosted on G2.com.

There really aren't any downsides to Penji. I wish it was a little cheaper, but you're paying for truly fantastic work. Review collected by and hosted on G2.com.

How much time it saves me as a small business owner and the huge relief of no longer having to do all my design work myself in Canva Review collected by and hosted on G2.com.

Nothing particularly. All the features have met my expectations. Review collected by and hosted on G2.com.

One of the things I appreciate most is how easy it is to maintain consistency with our brand and how easy their portal is to use. Being able to provide our brand standards upfront and fully integrated into the portal helps ensure projects stay aligned with our look and feel, even when different designers are involved. Over time, we’ve also worked with many of the same designers, which has helped create even more familiarity and consistency across our projects.

The turnaround time has also been a huge benefit. We frequently work on tight deadlines, and projects are often returned within 24-48 hours. For the cost, the amount of design support we’re able to access is impressive -- and gives us flexibility and peace of time that would be difficult to achieve otherwise. I also really appreciate receiving the editable working files. If we need to make a small update later, we can often handle it ourselves rather than submitting another revision, which saves time on both sides. Review collected by and hosted on G2.com.

This isn’t a dislike about the service itself because everything has been fantastic, but if I have to say anything I’d wish there were more opportunities to connect with the designers who are regularly working on our projects so we view them as humans doing the work versus the behind the screen magical wizards who turn our projects around so quickly. I think a more personal connection would be a great addition! Review collected by and hosted on G2.com.

What we like best about Penji is how easy it is to work with. The request process is straightforward, turnaround times are consistently fast, and revisions are handled quickly without a lot of back and forth.

Having a dedicated Art Director, Luis, has been a huge advantage. He understands our brand, remembers our preferences, and consistently delivers high-quality work that requires very little refinement. It feels like having an extension of our own marketing team rather than working with an outside design service.

Overall, Penji gives us the ability to produce more creative assets without increasing our workload, making it one of the most valuable tools our marketing team uses. Review collected by and hosted on G2.com.

We really don't have any major complaints. Having our dedicated Art Director, Luis, as an extension of our team makes the entire process incredibly smooth. Because he understands our brand and how we work, any challenges that come up are usually identified and resolved very quickly. Communication has always been excellent, and the collaboration feels natural, which makes even complex projects easy to work through. Review collected by and hosted on G2.com.

The designers are incredibly accommodating and do a great job following the instructions provided to achieve the design outcome you’re looking for. As long as you give them complete and detailed instructions, they deliver excellent designs. Their turnaround time is also very fast, and the app is easy to navigate. Review collected by and hosted on G2.com.

Honestly, not much. The only thing I’d mention is that there could be a bit more consistency across different designers’ styles. Aside from that, I love working with this team. Review collected by and hosted on G2.com.

The reliability and versatility of the design team. Once aligned with our brand, Penji consistently delivers high-quality work across a wide range of requests — fast. Their ability to take a rough idea and turn it into something polished (often with minimal direction) is a tremendous asset. Plus, their communication is clear, professional, and patient. With our Art Director Pepe guiding the vision, Penji executes flawlessly. Review collected by and hosted on G2.com.

The request system can be somewhat restrictive when handling multiple deliverables. There’s no easy way to select various sizes or formats in one go — and no simple text box to list out all variations when needed. It introduces some unnecessary back-and-forth that could be eliminated with more flexible input options. The design quality is excellent — but the platform could use more workflow customization. Review collected by and hosted on G2.com.

We appreciate the consistency and reliability of the overall experience. The platform is easy to use, requests are straightforward to submit, communication is clear, and designers are receptive to feedback. We also value the team's flexibility in adapting to our brand and project requirements. Our Art Director, Frainy, has been especially responsive and helpful in keeping projects moving forward. Review collected by and hosted on G2.com.

As with any creative process, some projects require revisions to fully align the design with our vision and expectations. However, the team is receptive to feedback and handles revisions thoughtfully, so we've generally been able to refine the work efficiently and arrive at the desired result. Review collected by and hosted on G2.com.

I like how Penji has talented artists and delivers on timelines better than other providers. They manage multiple projects for us concurrently, which is incredibly helpful. I appreciate that they have really understood our brand and manage the various clients we work with seamlessly. It's also great that multiple team members can use the service at the same time. I love working with our art designer, Frainy, who organizes all our projects and matches us with the best designer for our vision. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

What I like best about Penji is that they make great design feel easy.

The speed of delivery has been amazing, and I really appreciate that they usually provide multiple options so I can compare different creative directions instead of feeling locked into one idea. The designers have been excellent at understanding what I’m looking for, and I love that I’ve been able to work with a consistent team that knows my style and preferences.

Beyond the work itself, Penji feels personal. They genuinely seem to care about their customers, which really stood out when the team made a video celebrating the birth of my second child. That kind of thoughtfulness is rare and says a lot about the company. Review collected by and hosted on G2.com.

There honestly isn’t much I dislike about Penji. My experience has been extremely positive.

The only thing I’d say is that, like with any creative process, the better and more specific the brief is upfront, the better the first round of designs will be. But that’s not really a Penji issue — that’s just how design works.

Overall, they’ve been fast, organized, easy to work with, and very thoughtful. Any revisions I’ve needed have been handled well, and the team has consistently helped move projects forward. Review collected by and hosted on G2.com.

I use Penji for graphic design for print and digital assets. I appreciate how our project manager kept things moving along and addressed questions as they came up, which kept turnaround times tight. I was impressed with how the client interface works. I appreciated their flexibility with packages, especially since many other designers don't offer smaller packages and Penji does. I love that deliverables can be provided with Illustrator, Indesign, Photoshop, Canva, and more, which are the ones we use most frequently. I can easily edit them myself. Having a project manager and the ability to work on several different types of design projects is also something I like. Review collected by and hosted on G2.com.

Automatically moving other projects into an active time slot once small revisions have been made. More consistency in designer abilities - some are incredible and others have a more base level knowledge of design. Review collected by and hosted on G2.com.