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Kimp Reviews & Provider Details

Kimp is an unlimited design company, specializing in graphic design (including print and digital designs, custom illustrations, landing page designs and email designs) and video design (including motion graphics, video editing, video animation and design). We serve clients around the world, from countries that include the UK, South Africa, the US, Canada, Australia, and Singapore. Book a demo at: https://www.kimp.io/book-a-call/ And we offer unlimited designs and unlimited revisions, for one flat monthly fee. Kimp is for startups, SMEs, marketers, creative agencies, freelancers and entrepreneurs. Kimp is for just about anyone who needs design services that are: -Cost effective -Reliable -High quality Reach out on the live chat at https://www.kimp.io/ to find out more about Kimp's design subscriptions, the free trial, and current promotions! New clients can get 30-50% off their first month! Or if you're ready to sign up and test the service for yourself, start your free trial here: https://www.kimp.io/register-now/ Kimp is for startups, SMEs, marketers, creative agencies, freelancers and entrepreneurs. Kimp is for just about anyone who needs design services that are: -Cost effective -Reliable -High quality Reach out on the live chat at https://www.kimp.io/ to find out more about Kimp's design subscriptions, the free trial, and current promotions! New clients can get 30-50% off their first month! Or if you're ready to sign up and test the service for yourself, start your free trial here: https://www.kimp.io/register-now/

Seller

Kimp

Languages Supported

English

Provider Description

Make unlimited graphic design requests and get unlimited revisions. Save time and money with a dedicated design team.

Overview by

Nive Thambithurai (Director Of Communications at Kimp)

Discussions

Kimp Community

Pricing

Pricing provided by Kimp.

Kimp's Unlimited Graphic Design Service

$599.00

Per Month

Kimp's Unlimited Video Package

$699.00

Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Kimp Media

Branding identity package

Print Design

Brochure

Print Design

Print Design for Packri Chocolate

Book Cover Mockup

Kimp Reviews (15)

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Sam G.

Marketing Manager

Marketing and Advertising

Mid-Market (51-1000 emp.)

9/18/2024

"Highly satisfied and great work fast using KIMP!"

5/5

What do you like best about Kimp?

The ease of use. It's a simple process to start a design. The questions help make it easier for all parties to understand what you are looking for. The designs have been out of this world! My company was paying a large marketing firm for years and they still couldn't figure out our brand style and branding...and they were 10x more expensive and 20x slower. I love everything so far after a few months in. Review collected by and hosted on G2.com.

What do you dislike about Kimp?

Nothing other than you might get bored not having enough to do! :) Review collected by and hosted on G2.com.

Recommendations to others considering Kimp:

Just be clear, set up your brand and brand guidelines, give them as much detail or wording as you can and don't be afraid to ask for changes. The process is super simple. Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

I have tried a couple of different monthly graphic design companies and there was always something wrong...either they want too much info so I could just design it myself OR they take too long to design and redesign because they never got it right or even close to begin with. Both ways were a waste of time, money, and energy BUT not with KIMP.

I try my best to give them as much as I can and bam...they design such a beautiful piece. What's even better is now that we have a good flow down...they are creating things perfectly for our brand.

It really is like have multiple graphic design people working at a fixed cost during the month. Our Board of Directors have taken notice too. Everyone has been impressed with my team but it is just me and my KIMP. :)

I would highly suggest that you take advantage of this opportunity and use KIMP. Review collected by and hosted on G2.com.

Marlon H.

Founder & Executive Creative Director

Small-Business (50 or fewer emp.)

4/9/2024

"Great Creative Solution by Exceptional People"

5/5

What do you like best about Kimp?

My top two favorite things about working with Kimp are the PEOPLE and the PLATFORM.

Their custom Kimp360 platform is truly a thing of beauty & functionality. I can tell that great thought went into every element and workflow of their platform with a strong understanding of good project management and efficient creative processes.

And just as great, the people who work at Kimp. Kimp provides some of the best customer/client service I have ever experienced. Our primary project manager is exceptional, and even our secondary project managers (who cover leaves of absence when needed) are great as well. The dev team is quick and extraordinary. And Ven, the co-founder, is incredible to communicate with. Kimp has an award-worthy team of people who truly care about what they do and who do it well. Review collected by and hosted on G2.com.

What do you dislike about Kimp?

The ONLY thing that I would like to be improved is the design quality. That's it. Their quality is good, and solid, but sometimes there are inconsistencies and additional revisions are necessary just to clean things up a bit. An overall bump in the talent level of designers would be my only desire. I would even pay more for that, because everything else with Kimp is incredible.

To be honest, because our company is a graphic design agency ourselves, our eyes for detail are much more fine-tuned than the average person. For most people, the creative you receive from Kimp will be very good for what you need. And, at the minimum, it will be what you can expect from most good designers out here these days. So that, combined with their very good subscription plans, provides an exceptional value. Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

Kimp is filling the gap in our creative process by handling most of our graphic design requests for our clients on monthly retainers. We pass all requests to them, and they produce very solid creative/deliverables that make our clients happy. Instead of my team and I designing these ourselves, we are now free to focus more on client management than project management. Review collected by and hosted on G2.com.

Nivan M.

Small-Business (50 or fewer emp.)

3/26/2024

"Very bad experience and not great quality."

0/5

What do you like best about Kimp?

They had a project manager so it was easy to talk to one person. Review collected by and hosted on G2.com.

What do you dislike about Kimp?

Most everything. They were not creatives, designs were not great. A couple of times they would copy from another design they gave and and forgot to even edit the text so it was clear they copied. they were not fast or efficient and didn't correct themselves when I asked them to deliver on time. Review collected by and hosted on G2.com.

Recommendations to others considering Kimp:

Definetly a bad platform to use for websites. I don't even see them doing better on graphs or any other projects. they took 2 days for a simple landing page design according to them. Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

I was on a paid trial and I wasn't getting even getting a couple of tasks done a week. The promise to turnaround projects quickly turned into them explaining they only worked on my tasks 2 hours a day. For $600 a month I thought that was a steep price for 2 hours a day and revisions and having nothing done on time. If you have any kind of real workload. More than disappointed I felt they were very deceptive and over priced for what they delivered. Review collected by and hosted on G2.com.

Response from Nive Thambithurai of Kimp

edit

Hi Nivan, thank you for taking the time to share your feedback. While KIMP isn't the right fit for every company, we appreciate you giving us a try to see what our workflow is like. That's actually our goal with offering a free 7 day trial for every one of our subscriptions. We know that subscription based design services aren't as familiar to many of our new clients, and so we offer them a way to see how it works before having to commit to a paid subscription. And the same goes for the discounts offered to new clients. Getting onboarded to a new service can take time to get adjusted to, and so we offer discounts like the current 50% off for 2 months promotion that you were offered. When it comes to our turnaround times, our fastest turnaround times as many of our clients can attest to, are for single page/slide designs such as social media and web graphics and flyers. Though all tasks do get faster turnarounds as the assigned team gets more familiar with a client's tasks. Tasks which have multiple pages, screens and other components are more complex, may require more back and forth to clarify requirements, and as a result their turnaround times can get extended. All this said, we do understand that the workflow and team assigned to you didn't meet your requirements, and hope that with a full refund issued to you, you'll be able to find a service better suited to your needs.

René S.

Owner

Small-Business (50 or fewer emp.)

4/8/2024

"Very happy with the speed, service and results"

4.5/5

What do you like best about Kimp?

Fast replies and quality of graphics delievered Review collected by and hosted on G2.com.

What do you dislike about Kimp?

This isn't very easy, I can't think of anything. Review collected by and hosted on G2.com.

Recommendations to others considering Kimp:

Give it a shot at least :) Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

I've been using Kimp for a while now for a various of different projects. Everything from logo, logo redesign, banners and website design. Very happy with the results, turnaround time and service. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

4/14/2024

"Fantastic team and service"

5/5

What do you like best about Kimp?

Very professional and polite. Great team and designers. Review collected by and hosted on G2.com.

What do you dislike about Kimp?

Could take 2 days to get designs but hasn't happened to me yet. Review collected by and hosted on G2.com.

Recommendations to others considering Kimp:

Have in mind what you want designed. The more clear you are the easier it is. But don't worry if you're a bit vague, sometimes I am and they craft it to perfection. Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

Need to streamline my design for packaging and branding assets. Don't have the time myself anymore so Kimp are my on demand design team. Review collected by and hosted on G2.com.

Frank D.

Founder

Small-Business (50 or fewer emp.)

7/28/2023

"A Chase to get productivty"

1/5

What do you like best about Kimp?

The idea of churning out material for a value... Review collected by and hosted on G2.com.

What do you dislike about Kimp?

If you don't have simple designs, the feedback process will suck all the value out of process with back and forth, before you know it, you have 2 social graphics in one month, having thought you would have more than 1 a week! Review collected by and hosted on G2.com.

Response from Nive Thambithurai of Kimp

edit

Hi Frank, we appreciate you giving KIMP a try and trusting us with your designs. And we're so sorry that your experience with your KIMP design team did not meet your needs. While we do excel at creating designs like social media graphics, our design subscriptions help clients with a wide range of other design types as well, ranging from print to digital and custom illustrations. As the team you were assigned to wasn't able to deliver as expected, we would love to match you up with a new design team from KIMP, that has more experience with multi-page designs such as presentations to give you a better experience. If you would consider giving us another try, please reach out at info@kimp.io and we'll get you set up.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/15/2021

"Kimp.io is awesome!"

5/5

Describe the project or task Kimp helped with:

We have been using Kimp.io for our graphic or video requirements for our online content since June 2021. Needless to say that we are satisfied with their services. The Kimp.io team are professionals and they won't let you down, highly recommended! Review collected by and hosted on G2.com.

What do you like best about Kimp?

Their design team is very responsive and accommodates any kind of request. Review collected by and hosted on G2.com.

Kassidee M.

Chief Operating Officer

Small-Business (50 or fewer emp.)

3/18/2021

"Fantastic Design Solution for Small Businesses"

5/5

Describe the project or task Kimp helped with:

Kimp has done a full range of graphic design projects for us, from emails, to brochures, to social media and promotional flyers. They have helped re-vamp the logo for one of our partners. They really can—and have—done it all. Review collected by and hosted on G2.com.

What do you like best about Kimp?

Kimp has been a refreshing solution to needing a graphic designer. Full-time on-staff designers can be super expensive, freelance designers can be tricky to communicate with and can run up hours on a project that can also get expensive. With Kimp there is complete price transparency, and they are worth every cent. My Kimp design team keeps up with our fast-paced demand, they execute our brand look and feel effortlessly, and we have doubled, perhaps even tripled our design output. The perfect solution to our business needs! Review collected by and hosted on G2.com.

What do you dislike about Kimp?

Not a dislike, but the only thing that I needed to get used to was the turnaround times. Kimp designers work while we are sleeping, which once I realized that it was actually really helpful to know I would come in to design revisions each morning. Also they only work on 2 projects per shift, which also was good to know, so you need to know how to communicate and prioritize your work. Review collected by and hosted on G2.com.

Recommendations to others considering Kimp:

I would suggest using them! Make sure you can clearly communicate what you are looking to accomplish and Kimp will execute for you. Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

The main thing we solved was not having to hire an on-staff designer, and not having to source a freelancer. It is such a cost-effective solution that has completely re-vamped all of our marketing and promotions. Review collected by and hosted on G2.com.

Response from Nive Thambithurai of Kimp

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Thank you for taking the time to leave a detailed review, Kassidee! We appreciate you choosing Kimp for your design needs, and that you've trusted us with such a wide range of design projects. We're thrilled to know that you've been able to solve a few pain points when it comes to getting graphic design completed by working with a dedicated design team at Kimp. And we look forward to supporting you with more of your designs!

Dan S.

Founder, Chief Executive Officer and Chief Photographer

Small-Business (50 or fewer emp.)

4/12/2021

"I am very happy with Kimp."

5/5

Describe the project or task Kimp helped with:

It's been a month now that Kimp has been helping me with We Get Around Network related web banners. Review collected by and hosted on G2.com.

What do you like best about Kimp?

I like the Kimp workflow using Trello and Loom. Plus, I like that I can use Google Sheets to do my creative briefs and include digital assets. Review collected by and hosted on G2.com.

What do you dislike about Kimp?

So far so good! It's been nearly a month. Review collected by and hosted on G2.com.

Recommendations to others considering Kimp:

I took advantage of the discount on the annual plan. Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

Kimp is helping improve the WGAN Affiliate Marketing Web Banner ads. That's just the beginning! Review collected by and hosted on G2.com.

Response from Nive Thambithurai of Kimp

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Thank you so much for taking the time to share a review, Dan! We appreciate you choosing Kimp for your designs for We Get Around Network! And the opportunity to continue to support you throughout the coming months. It means a lot to us that you've signed up for the annual subscription and to get the chance to work with you on an ongoing basis. We look forward to helping you realize your vision for more of the WGAN creatives. And if there's ever anything we can do to add to your experience, please don't hesitate to reach out on the live chat at www.kimp.io!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/29/2020

"The quality of deliverables advertised is not even close to what is actually delivered."

1/5

Describe the project or task Kimp helped with:

I was hoping to work with Kimp for 2 brands plus my own. Unfortunately during a month of services, they were only able to complete one logo, 6 icons, one ebook cover with 6 chapter title pages, and a simple zoom background. All projects required at least 5 revisions with 2 projects never reaching completion. After 8 revisions I had to give up on the project for my own brand because the illustration team could never grasp the concept even though I gave multiple examples of what I was looking for and recorded multiple loom videos walking them through what I wanted. I will never recommend this service, they created more work and a huge headache for me. Review collected by and hosted on G2.com.

What do you like best about Kimp?

The trello board was nice to work with but the team was not able to deliver. Review collected by and hosted on G2.com.

What do you dislike about Kimp?

See above, team was not able to deliver. Review collected by and hosted on G2.com.

Recommendations to others considering Kimp:

Only use this service if you have the most BASIC requests. There is a huge language barrier if you are English speaking and they have no concept of abstract design. Review collected by and hosted on G2.com.

What problems is Kimp solving and how is that benefiting you?

None, they were not able to solve problems for me. Review collected by and hosted on G2.com.

Response from Nive Thambithurai of Kimp

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Thank you for taking the time to share a detailed review of your experience with Kimp! We appreciate you sharing your concerns with the particular design team that you were assigned with, and giving us the opportunity to review their workflow to ensure that we can address the challenges they had in producing the design projects that you were looking for.

Typically when a client escalates their concerns about their design team our first step is to do an internal review and to identify where the assigned team can improve. And if they're not able to adapt to the needs of their client, and the client is still concerned with their outputs, we aim to resolve the mismatch by assigning a new team. Unfortunately in this case that process took longer than was practical for your timelines and needs.

We wish we could have been a better fit as a design solution for you, but while that wasn't the case we do want to thank you for giving Kimp a try, for the opportunity to work with you, and the detailed feedback!