--- title: Pelion IoT Connectivity Reviews meta\_title: 'Pelion IoT Connectivity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 147 reviews by the users' company size, role or industry to find out how Pelion IoT Connectivity works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 147 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IoT Management url: https://www.g2.com/categories/iot-management ---

### Pelion IoT Connectivity Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of Pelion IoT Connectivity, appreciating quick diagnostics and seamless daily access. [(51 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985422&qs=pros-and-cons#reviews)

Users commend the **exceptional customer support** from Pelion, highlighting their quick and helpful service when needed. [(50 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985455&qs=pros-and-cons#reviews)

Users value the **seamless network connectivity** of Pelion IoT Connectivity, appreciating its ease of use and setup. [(47 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2208015&qs=pros-and-cons#reviews)

Users appreciate the **ease and speed of navigation** in Pelion IoT Connectivity, enhancing their user experience significantly. [(40 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2207940&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of Pelion IoT Connectivity, enjoying its quick and intuitive initial configuration process. [(34 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2207703&qs=pros-and-cons#reviews)

Users face **SIM issues** causing connectivity disruptions, high termination fees, and slow resolution of billing mistakes. [(36 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985454&qs=pros-and-cons#reviews)

Users experience **poor support** with slow responses and a confusing portal, complicating their use of Pelion IoT Connectivity. [(23 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985458&qs=pros-and-cons#reviews)

Users experience **technical issues** like occasional downtime and inconsistent network selection, impacting overall connectivity reliability. [(21 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985450&qs=pros-and-cons#reviews)

Users note that the **SIM management issues** hinder functionality and occasionally cause downtime in Pelion IoT Connectivity. [(20 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985434&qs=pros-and-cons#reviews)

Users experience **technical difficulties** with frequent outages and API limitations that may disrupt connectivity and efficiency. [(19 mentions)](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2258619&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Pelion IoT Connectivity

##### 1. Ease of Use

Users value the **ease of use** of Pelion IoT Connectivity, appreciating quick diagnostics and seamless daily access.
[
See 51 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985422&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"smooth experience"

What do you like about Pelion IoT Connectivity?

the platform is easy to use customer support is quickly availlable usage dependig in the need of the support of our customer

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Reliable Connectivity, Enhanced Customer Experience"

What do you like about Pelion IoT Connectivity?

I use Pelion IoT Connectivity for providing Wi-Fi to our customers. It offers better connectivity and enhances the customer experience. I find it easi

##### 2. Customer Support

Users commend the **exceptional customer support** from Pelion, highlighting their quick and helpful service when needed.
[
See 50 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985455&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"smooth experience"

What do you like about Pelion IoT Connectivity?

the platform is easy to use customer support is quickly availlable usage dependig in the need of the support of our customer

 ![Paul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul H.")
PH

Paul H.

Mid-Market (51-1000 emp.)

4.0/5

"Mobile connectivity"

What do you like about Pelion IoT Connectivity?

Clear transparent pricing , active engaged account management and access to senior decision makers when required. When issues occur the resonse is al

##### 3. Network Connectivity

Users value the **seamless network connectivity** of Pelion IoT Connectivity, appreciating its ease of use and setup.
[
See 47 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2208015&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Reliable Connectivity, Enhanced Customer Experience"

What do you like about Pelion IoT Connectivity?

I use Pelion IoT Connectivity for providing Wi-Fi to our customers. It offers better connectivity and enhances the customer experience. I find it easi

 ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.")
RN

Ryan N.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Remote Connectivity, Cost-Effective Solution"

What do you like about Pelion IoT Connectivity?

I like that Pelion IoT Connectivity provides a reliable and stable platform for remote connections to our field devices across the country. It's reall

##### 4. IoT Connectivity

Users appreciate the **ease and speed of navigation** in Pelion IoT Connectivity, enhancing their user experience significantly.
[
See 40 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2207940&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Reliable Connectivity, Enhanced Customer Experience"

What do you like about Pelion IoT Connectivity?

I use Pelion IoT Connectivity for providing Wi-Fi to our customers. It offers better connectivity and enhances the customer experience. I find it easi

JB

James B.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable IoT Connectivity with Easy Management"

What do you like about Pelion IoT Connectivity?

I appreciate Pelion IoT Connectivity for its reliability and ease of use. It makes it simple to manage devices at scale and ensure real-time connectiv

##### 5. Easy Setup

Users appreciate the **easy setup** of Pelion IoT Connectivity, enjoying its quick and intuitive initial configuration process.
[
See 34 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2207703&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Reliable Connectivity, Enhanced Customer Experience"

What do you like about Pelion IoT Connectivity?

I use Pelion IoT Connectivity for providing Wi-Fi to our customers. It offers better connectivity and enhances the customer experience. I find it easi

 ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.")
RN

Ryan N.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Remote Connectivity, Cost-Effective Solution"

What do you like about Pelion IoT Connectivity?

I like that Pelion IoT Connectivity provides a reliable and stable platform for remote connections to our field devices across the country. It's reall

### 5 Cons or Disadvantages of Pelion IoT Connectivity

##### 1. SIM Issues

Users face **SIM issues** causing connectivity disruptions, high termination fees, and slow resolution of billing mistakes.
[
See 36 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985454&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly UI Makes SIM Management Effortless"

What do you dislike about Pelion IoT Connectivity?

The way how the deactivate shows up of any of sim card

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"smooth experience"

What do you dislike about Pelion IoT Connectivity?

when editing a sim you have to save every modification and start the edit if you want to modify an other caracteristic (for the nickname and group of

##### 2. Poor Support

Users experience **poor support** with slow responses and a confusing portal, complicating their use of Pelion IoT Connectivity.
[
See 23 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985458&qs=pros-and-cons#reviews)

See Related User Reviews

GH

Gavin H.

Enterprise (\> 1000 emp.)

4.5/5

"Flexible Connectivity with Reliable Support"

What do you dislike about Pelion IoT Connectivity?

Pricing support for new services can be slow.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Reliable and Professional"

What do you dislike about Pelion IoT Connectivity?

Sometimes a delay in receiving replys from support queries.

##### 3. Technical Issues

Users experience **technical issues** like occasional downtime and inconsistent network selection, impacting overall connectivity reliability.
[
See 21 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985450&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.")
RN

Ryan N.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Remote Connectivity, Cost-Effective Solution"

What do you dislike about Pelion IoT Connectivity?

Sometimes it doesn't always choose the best network. Rare issue though

PG

Patrick G.

5.0/5

"Effortless SIM Management with Stellar Support"

What do you dislike about Pelion IoT Connectivity?

Recently there have been a number of infrastructure issues that have impacted access, and also DINA not working with my ISP that uses IPv6.

##### 4. SIM Management Issues

Users note that the **SIM management issues** hinder functionality and occasionally cause downtime in Pelion IoT Connectivity.
[
See 20 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=1985434&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly UI Makes SIM Management Effortless"

What do you dislike about Pelion IoT Connectivity?

The way how the deactivate shows up of any of sim card

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"smooth experience"

What do you dislike about Pelion IoT Connectivity?

when editing a sim you have to save every modification and start the edit if you want to modify an other caracteristic (for the nickname and group of

##### 5. Technical Difficulties

Users experience **technical difficulties** with frequent outages and API limitations that may disrupt connectivity and efficiency.
[
See 19 mentions
](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2258619&qs=pros-and-cons#reviews)

See Related User Reviews

EM

Ewan M.

Small-Business (50 or fewer emp.)

4.0/5

"Seamless Integration and Reliable Support with Pelion"

What do you dislike about Pelion IoT Connectivity?

There is very little to dislike about Pelion IoT Connectivity. As with any long-term relationship, we’ve encountered the occasional issue, but Pelion

PG

Patrick G.

5.0/5

"Effortless SIM Management with Stellar Support"

What do you dislike about Pelion IoT Connectivity?

Recently there have been a number of infrastructure issues that have impacted access, and also DINA not working with my ISP that uses IPv6.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

7/3/2026

"Effortless Global Connectivity"

4.5/5

What do you like best about Pelion IoT Connectivity?

I really appreciate the centralized management of Pelion IoT Connectivity and the ability to use the same hardware SIM cards to switch data plans for different countries. It's great that it automatically picks the best local network available in each country, and we can do all of this without having to change operators or suppliers for each country. This makes managing mobile data connectivity internationally relatively easy for us. It saves us a lot of time and means we don't have to worry about compatibility with different providers in different countries because the hardware and supplier are always the same. This allows us to offer effectively a global service without wasting time on setting up networks with local suppliers, which would be very time-consuming. Additionally, the initial setup was relatively easy, with test sync cards provided, making the implementation process not particularly complicated. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

So the pricing for some of the territories is good, and it provides good options. But, there are some countries that they don't really have specific plans for, and so it falls under their sort of global plan, which is pretty expensive. And so, the cost aspect in those territories is a bit of a barrier, and it makes the service kind of more expensive than what we think it should be in those areas. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

Pelion IoT Connectivity enables us to maintain a single operator for mobile connectivity worldwide, centralizing management. It saves us time managing different providers by using stable hardware and allowing easy switching between local networks. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

EM

Ewan M.

Project Manager

Small-Business (50 or fewer emp.)

12/11/2025

"Seamless Integration and Reliable Support with Pelion"

4/5

What do you like best about Pelion IoT Connectivity?

Pelion provides a consistent infrastructure and the flexibility to use SIMs from various networks while retaining the same APN credentials. This is especially valuable when we need to swap SIMs onsite, as it avoids configuration changes and keeps deployments straightforward.

We make extensive use of Pelion’s API to automatically monitor data usage across our SIM estate in real time. This gives us visibility of issues typically within an hour, allowing us to react quickly and minimise disruption. Support has also been very strong, first-line usually resolve issues efficiently, and escalations happen when needed.

Our relationship with Pelion goes back to the mid-2000s, when we operated a unique setup. Pelion worked directly with Orange (at the time) to ensure SIMs supplied through them would integrate seamlessly with our infrastructure, and they achieved this within just a few weeks. Later, when we migrated entirely from our own legacy setup to the Pelion platform, the transition was again seamless.

Integration with the Pelion API was straightforward, and using it has enabled more automated, streamlined workflows for key operational tasks. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

There is very little to dislike about Pelion IoT Connectivity. As with any long-term relationship, we’ve encountered the occasional issue, but Pelion have always worked proactively to resolve them.

If anything, my only minor criticism is that the API could be expanded to include more functions that would help streamline processes within our internal platform. Additional endpoints would allow us to automate more of our workflows and further improve operational efficiency. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

Pelion IoT Connectivity has helped us overcome the challenges of managing multiple accounts and systems for different network SIMs by consolidating everything into a single platform and offering SIMs from multiple networks. Their model allows us to use various networks and tariffs while keeping the same APN credentials across all SIMs. This means we can interchange SIMs in devices without needing to adjust configuration settings, which significantly simplifies deployment and ongoing maintenance.

This flexibility enables us to select the most appropriate network for each application and location, ensuring better coverage and performance. In the rare cases where a SIM swap is required - now less common thanks to roaming SIMs - the process is quick and seamless. Overall, Pelion’s approach reduces operational overhead, improves device uptime, and gives us far greater agility in how we manage our SIM estate. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![andy d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "andy d.")
AD

andy d.

Manager

Small-Business (50 or fewer emp.)

12/4/2025

"Outstanding Support and Service from Pelion"

5/5

What do you like best about Pelion IoT Connectivity?

We deal with many IOT providers and by far Pelion has the best 1st class Support and customer service by a long way. Technical leads and access to them excellent and the promptness has saved us in many of the recent 2G crisis etc. Our account Managers have been excellent in finding products and doing the best to get the right price and product to fit our business. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

None so far after over 8yrs of business. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

Sim provider had issues with O2 Switch off. Pelion have been in contact daily working with us and offering multiple solutions and reporting to us regularly on the issues at hand. Other platform providers are ignoring us and not even confirming the issue at hand. Pelion have been so proactive in this issue, they are always are best support company, but the efforts and work they have put in elevate them way higher than any other iot supplier we work with. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

VG

Velpuri G.

HR Executive

Small-Business (50 or fewer emp.)

12/5/2025

"Efficient and Time-Saving Solution for Vehicle Monitoring"

4/5

What do you like best about Pelion IoT Connectivity?

Regarding the Pelion application, the system is efficient, the tools are very useful, and it significantly reduces time by providing smooth work tracking especially for vehicle monitoring, data usage, and overall operations. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

The system requires a few improvements, such as adding the ‘Retired’ option for SIMs that are no longer in use. Currently, we must send a manual request to the support team, which is time-consuming. Implementing the Retired option will ensure a smoother and more efficient workflow. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

Pelion IoT Connectivity is solving several key challenges in managing large-scale IoT deployments. It provides a centralized and reliable platform for monitoring SIM usage, tracking devices, and ensuring secure connectivity. The system helps avoid manual tracking by offering real-time data visibility, automated tools, and efficient connectivity management. For us, this has resulted in better workflow efficiency, accurate data usage monitoring, faster issue resolution, and a smoother overall operational process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.")
RN

Ryan N.

Sales Director

Small-Business (50 or fewer emp.)

12/8/2025

"Effortless Remote Connectivity, Cost-Effective Solution"

5/5

What do you like best about Pelion IoT Connectivity?

I like that Pelion IoT Connectivity provides a reliable and stable platform for remote connections to our field devices across the country. It's really cost-effective compared to competitors. The setup was straightforward, and our team was up to speed very quickly. I also appreciate being able to connect to each device easily through a single platform with a reliable signal, saving our operators and projects team a lot of time since we don't have to do multiple checks with other network providers. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Sometimes it doesn't always choose the best network. Rare issue though Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

I use Pelion IoT Connectivity for remote connection to our field devices. It provides easy connection through a single platform and reliable signal, saving time and providing peace of mind. Occasionally, it doesn't select the best network, but that's rare. Review collected by and hosted on G2.com.

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12/16/2025
Current UserValidated ReviewerSource: G2 invite on behalf of seller

JG

Jenny G.

Sales &amp; Projects Coordinator

Small-Business (50 or fewer emp.)

12/8/2025

"Effortless SIM Management with an Intuitive Dashboard"

5/5

What do you like best about Pelion IoT Connectivity?

The dashboard, the way I can easily implement sim refreshes & pings automatically instead of emailing a support team. I use the dashboard at least once a week. I can integrate it easy with our customers and their projects. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

I wish I could terminate SIMs on the platform, instead of emailing the customer support team. Also wish the recent data/downloads analytics were more detailed. Would be useful to have a profile of this months data usage vs. last months to see if there is overconsumption this month, etc. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

The dashboard, the way I can easily implement sim refreshes & pings automatically instead of emailing a support team. I use the dashboard at least once a week. I can integrate it easy with our customers and their projects. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Greg S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg S.")
GS

Greg S.

Technical Support Advisor

Mid-Market (51-1000 emp.)

12/8/2025

"Fast Diagnostics and Detailed Insights for SIM Card Management"

4.5/5

What do you like best about Pelion IoT Connectivity?

I mainly use Pelion to diagnose issues with mobile internet usage via SIM cards. I appreciate the quick search and diagnostic tools, and detailed information provided. It's easy to use, and I find it seamless and quick to dip in and out of every day as part of my routine. I've had very few interactions with Pelion support - as I've had very few issues - but they have consistently been helpful and knowledgeable when needed. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

It's hard to think of anything - if I was wishlisting for extra features, it would be nice to have ping test functionality within the SIM lookup menu. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

Being able to perform live health checks on SIM cards to troubleshoot issues with mobile broadband connections on a helpdesk. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JF

Jason F.

IT and Digital Project Manager

Small-Business (50 or fewer emp.)

12/8/2025

"Rock-Solid Connectivity and Outstanding Support"

5/5

What do you like best about Pelion IoT Connectivity?

The platform makes SIM management painless. It’s reliable, the interface is clear, and support jumps in fast when I need something. I don’t have to babysit devices or chase operators — it just works. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Nothing major — the core SIM management works well. The only annoyance is that some information in the portal takes a few extra steps to reach. It’s a minor workflow gripe, not a real problem with the service itself. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

Pelion takes the hassle out of managing large numbers of SIMs. We get a single place to activate, suspend, monitor usage, and troubleshoot without dealing with multiple operators or clunky tools. That reduces admin time, cuts the risk of missed overages, and makes it easier to keep deployments under control. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Paul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul H.")
PH

Paul H.

Group Development Manager

Mid-Market (51-1000 emp.)

12/12/2024

"Mobile connectivity"

4/5

What do you like best about Pelion IoT Connectivity?

Clear transparent pricing , active engaged account management and access to senior decision makers when required.

When issues occur the resonse is always first class Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

SIM management portal is being developed quickly but it's not as functional as some compettitors

Still work to do in this area Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

New tariffs are added quickly and transparently meaning we can port between operators without too much difficulty

Pelion listen to our use cases and tailor their offerings to our needs.

Flexibility is important and means we can recontract old SIM's without site visits Review collected by and hosted on G2.com.

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1/29/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CS

Callum S.

12/10/2025

"Efficient SIM Management with Pelion IoT Connectivity"

4/5

What do you like best about Pelion IoT Connectivity?

I like how straightforward Pelion IoT Connectivity makes SIM management at scale. The clean and intuitive dashboard allows me to easily check device status, data usage, and connectivity health at a glance. It provides a centralized way to activate, monitor, and control connectivity across our deployed devices, ensuring reliable communication and easier fleet-level management. Pelion also gives us clear visibility into SIM usage and status, helping us quickly identify issues in the field. The platform streamlines activation and configuration, reducing the operational overhead of managing individual SIMs. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

While Pelion IoT Connectivity works well overall, a few areas could be improved. Some parts of the platform's interface can feel a little slow or require extra clicks to get detailed SIM insights, so a more streamlined workflow would help. Reporting is useful but could be more customizable. Review collected by and hosted on G2.com.

What problems is Pelion IoT Connectivity solving and how is that benefiting you?

I use Pelion IoT Connectivity for managing SIMs in tracking devices, offering centralized activation, monitoring, and control. It gives clear visibility into SIM usage and status, streamlines activation and configuration, reducing operational overhead, and ensures reliable communication for easier fleet management. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

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##### Categories on G2

[Industrial IoT](https://www.g2.com/categories/industrial-iot)[IoT Platforms](https://www.g2.com/categories/iot-platforms)[IoT Connectivity Management](https://www.g2.com/categories/iot-connectivity-management)

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