--- title: Paysafe Reviews meta\_title: 'Paysafe Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how Paysafe works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment ---

### Paysafe Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Paysafe, making credit card processing straightforward and reliable for their businesses. [(7 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425066&qs=pros-and-cons#reviews)

Users appreciate the **easy initial setup** of Paysafe, finding it beneficial for their business operations. [(6 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425031&qs=pros-and-cons#reviews)

Users value the **easy setup** of Paysafe, appreciating the helpful support and clear documentation provided. [(5 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425088&qs=pros-and-cons#reviews)

Users find Paysafe to be **extremely helpful** , especially for ease of use and compliance in daily sales. [(3 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425155&qs=pros-and-cons#reviews)

Users value the **security** of Paysafe, fostering trust and confidence in credit card processing and compliance. [(3 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425072&qs=pros-and-cons#reviews)

Users find the **delays** in viewing payment amounts frustrating, as it complicates the workflow and efficiency. [(2 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425141&qs=pros-and-cons#reviews)

Users are frustrated by **high fees** and hidden charges that complicate their experience with Paysafe. [(2 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425159&qs=pros-and-cons#reviews)

Users find the **slow payments** frustrating, often facing delays in viewing payment amounts and contracting issues. [(2 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425050&qs=pros-and-cons#reviews)

Users find the **complex implementation** of Paysafe challenging, wishing for easier consolidation of payment methods. [(1 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425121&qs=pros-and-cons#reviews)

Users are frustrated by the **excessive fees** associated with Paysafe, making transactions less appealing. [(1 mentions)](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425149&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Paysafe

##### 1. Ease of Use

Users appreciate the **ease of use** of Paysafe, making credit card processing straightforward and reliable for their businesses.
[
See 7 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425066&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Hidden Fees and Unclear Charges Undermine an Otherwise Easy POS"

What do you like about Paysafe?

It seems to be helpful for my business, offering ease of use and a minimal point of sale setup.

ES

Elliott S.

4.0/5

"Effortless Credit Card Processing with Paysafe"

What do you like about Paysafe?

I am very happy with Paysafe. It has made my credit card processing much easier and reliable. I like the ease of using it, as it's very straightforwar

##### 2. Setup Ease

Users appreciate the **easy initial setup** of Paysafe, finding it beneficial for their business operations.
[
See 6 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Hidden Fees and Unclear Charges Undermine an Otherwise Easy POS"

What do you like about Paysafe?

It seems to be helpful for my business, offering ease of use and a minimal point of sale setup.

 ![Queen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Queen W.")
QW

Queen W.

5.0/5

"Effortlessly Easy and Reliable"

What do you like about Paysafe?

I find Paysafe easy to use and always available, which makes my business operations smoother. Everything I input works great and the timing is spot on

##### 3. Easy Setup

Users value the **easy setup** of Paysafe, appreciating the helpful support and clear documentation provided.
[
See 5 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425088&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Queen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Queen W.")
QW

Queen W.

5.0/5

"Effortlessly Easy and Reliable"

What do you like about Paysafe?

I find Paysafe easy to use and always available, which makes my business operations smoother. Everything I input works great and the timing is spot on

TS

Thomas S.

4.5/5

"Payments with QR Code Convenience"

What do you like about Paysafe?

I find the QR codes really convenient as they allow payment via cell phone. The initial setup of Paysafe was easy.

##### 4. Helpful

Users find Paysafe to be **extremely helpful** , especially for ease of use and compliance in daily sales.
[
See 3 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425155&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Hidden Fees and Unclear Charges Undermine an Otherwise Easy POS"

What do you like about Paysafe?

It seems to be helpful for my business, offering ease of use and a minimal point of sale setup.

 ![jaylyn tyler b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jaylyn tyler b.")
JB

jaylyn tyler b.

5.0/5

"Hassle-Free and Secure for Business"

What do you like about Paysafe?

I like that Paysafe is hassle-free and very helpful with my day-to-day sales. It helps me stay compliant, ensuring safety for both me and my customers

##### 5. Security

Users value the **security** of Paysafe, fostering trust and confidence in credit card processing and compliance.
[
See 3 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425072&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nikiforos P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikiforos P.")
NP

Nikiforos P.

Mid-Market (51-1000 emp.)

3.5/5

"Strong Security That Builds Trust"

What do you like about Paysafe?

The security aspect of it . It creates a sense of trust that is really important

ES

Elliott S.

4.0/5

"Effortless Credit Card Processing with Paysafe"

What do you like about Paysafe?

I am very happy with Paysafe. It has made my credit card processing much easier and reliable. I like the ease of using it, as it's very straightforwar

### 5 Cons or Disadvantages of Paysafe

##### 1. Delays

Users find the **delays** in viewing payment amounts frustrating, as it complicates the workflow and efficiency.
[
See 2 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425141&qs=pros-and-cons#reviews)

See Related User Reviews

TS

Thomas S.

4.5/5

"Payments with QR Code Convenience"

What do you dislike about Paysafe?

I don't like that it takes too many days to view payment amounts within a batch.

 ![Tom V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom V.")
TV

Tom V.

Mid-Market (51-1000 emp.)

4.0/5

"Paysafe: Expert Support, Broad Reach, but Needs Payment Simplification"

What do you dislike about Paysafe?

They have quite a complex mix of payment methods, consolidation of these could be helpful. Skrill, Neteller, and Paysafe card being consolidated would

##### 2. High Fees

Users are frustrated by **high fees** and hidden charges that complicate their experience with Paysafe.
[
See 2 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425159&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Hidden Fees and Unclear Charges Undermine an Otherwise Easy POS"

What do you dislike about Paysafe?

When I signed up, I encountered a lot of hidden information, as well as unclear or undisclosed methods of charging my new business that I was not made

 ![Harvey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harvey L.")
HL

Harvey L.

3.0/5

"Great Industry Focus, But Fees Too High"

What do you dislike about Paysafe?

Their processing fees were very high.

##### 3. Slow Payments

Users find the **slow payments** frustrating, often facing delays in viewing payment amounts and contracting issues.
[
See 2 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425050&qs=pros-and-cons#reviews)

See Related User Reviews

TS

Thomas S.

4.5/5

"Payments with QR Code Convenience"

What do you dislike about Paysafe?

I don't like that it takes too many days to view payment amounts within a batch.

 ![Tom V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom V.")
TV

Tom V.

Mid-Market (51-1000 emp.)

4.0/5

"Paysafe: Expert Support, Broad Reach, but Needs Payment Simplification"

What do you dislike about Paysafe?

They have quite a complex mix of payment methods, consolidation of these could be helpful. Skrill, Neteller, and Paysafe card being consolidated would

##### 4. Complex Implementation

Users find the **complex implementation** of Paysafe challenging, wishing for easier consolidation of payment methods.
[
See 1 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425121&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tom V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom V.")
TV

Tom V.

Mid-Market (51-1000 emp.)

4.0/5

"Paysafe: Expert Support, Broad Reach, but Needs Payment Simplification"

What do you dislike about Paysafe?

They have quite a complex mix of payment methods, consolidation of these could be helpful. Skrill, Neteller, and Paysafe card being consolidated would

##### 5. Excessive Fees

Users are frustrated by the **excessive fees** associated with Paysafe, making transactions less appealing.
[
See 1 mentions
](https://www.g2.com/products/paysafe/reviews?filters%5Bsentiment_snippet%5D=2425149&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Harvey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harvey L.")
HL

Harvey L.

3.0/5

"Great Industry Focus, But Fees Too High"

What do you dislike about Paysafe?

Their processing fees were very high.

 ![Joel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel L.")
JL

Joel L.

Owner

Small-Business (50 or fewer emp.)

7/8/2026

"It was awful!!!"

0/5

What do you like best about Paysafe?

Easy to set up but not worth it in the long run, crap company Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Paysafe’s billing descriptions on my statements are vague (on purpose?). When I have an issue, I can’t get through to anyone who actually knows what’s going on. I’m only able to reach people who seem to be reading from a script and can’t explain anything beyond that.

I was double-charged, and when I called, the first thing I was asked was whether I could “prove it.” They literally said “prove it,” as if I was trying to rip them off somehow. On top of that, charges show up that don’t seem legitimate, often for random amounts. Last month I was paid $700 total in credit cards, and you charged me $95.

At this point, I’m planning to start a campaign questioning your legitimacy as a real company. I’m genuinely not sure whether you’re a legitimate business or whether you’re taking credit card numbers for nefarious purposes and stealing from people as a side hustle. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

Paysafe does not solve or help with your problems. They lie and give false promises but never follow through Review collected by and hosted on G2.com.

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Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-13078657/official_response/edit)

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration.

We take concerns around billing transparency, charges and customer support seriously, so it's disappointing to hear we did not meet your expectations. We appreciate you bringing these concerns to our attention and a member of our team will be in touch to better understand the issues you've raised and review them further.

Thank you again for your feedback.

Current UserValidated ReviewerSource: Organic

 ![Srinath V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Srinath V.")
SV

Srinath V.

Associate Technical Lead

Mid-Market (51-1000 emp.)

4/16/2026

"Solid Payment Gateway with Room for Customization"

4/5

What do you like best about Paysafe?

I appreciate that Paysafe meets our requirements and facilitates a new payment gateway. The reporting is good, and the manual card update process, where I generate a file and upload it, has been really helpful for our auto-renewal process. The initial integration feels good, as I was able to complete it very soon, and it supported our customized approach according to our business requirements. Mira, Dilek, Gianni have been extremely helpful in guiding us to complete the integrations. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

There could be a lot of customization which can be handed over to customers where they can build their own brand-specific payment pages with more control in their hand. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

Paysafe helped us implement a new payment gateway according to our requirements. The reporting and manual card updator processes assist our auto renewal process. Review collected by and hosted on G2.com.

Show More

Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12644383/official_response/edit)

Thank you for taking the time to share your experience with Paysafe, Srinath. We appreciate your feedback.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![kenneth s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kenneth s.")
KS

kenneth s.

tutor

Small-Business (50 or fewer emp.)

4/8/2026

"Seamless Payments, Next-Day Deposits, and Excellent Support"

4.5/5

What do you like best about Paysafe?

It is a seamless, easy way to take payments from clients. Whether in person or over the phone, I can accept payments and the process is smooth and without problems. I also enjoy that the funds collected are always in my account the next business day without failure. I also appreciate the excellent customer support when I reach out to customer service. Overall, I rate Paysafe at the top of my business payment funds process! Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

very little. I guess the only thing that is somewhat a hassle is having to change passwords so often. But I do understand it is for our security and safety. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

It is making the payments process seamless and quick. Review collected by and hosted on G2.com.

Show More

Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12601936/official_response/edit)

Thank you for taking the time to share your feedback on your experience with Paysafe, Kenneth. We appreciate your review.

4/27/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![andrew r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "andrew r.")
AR

andrew r.

Small-Business (50 or fewer emp.)

4/26/2026

"Affordable Fees, the easy to use payment processing app, the automatic fee charge to the customer and explained clear as day on the receipt. Even with the Delayed Fund Availability with Paysafe I enjoy all of that attention to detail and business analysts."

4/5

What do you like best about Paysafe?

I use Paysafe for my handyman business, mainly because I have a customer who insists on paying with credit card instead of cash or check. Paysafe solves that problem for me by allowing credit card payments seamlessly. Other payment systems charged me huge fees, sometimes almost $25 or $50 per transaction. Paysafe is much cheaper and allows the customer to be charged a fee instead, making it cost-effective for my business. The initial setup was very easy, as I was able to do it over the phone while continuing my work, which was great because I didn't have to take time out of my day to fill out lengthy paperwork. Their onboarding process was smooth and convenient. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

I don't like the time delay in processing the credit card and having money available. It can take three to five days sometimes to access the funds, which is tough when I need the money immediately. Also, there's a delay in the Paysafe portal website, where it takes about two days for the transaction to even show up. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

I use Paysafe for my handyman business where a customer needs to pay by credit card. It resolves high transaction fees and allows customers to cover these fees, making it more affordable for me. Review collected by and hosted on G2.com.

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Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12690187/official_response/edit)

Thank you for taking the time to leave a review Andrew and we appreciate your feedback as we work to continuously improve.

Validated ReviewerIncentivizedSource: Seller invite

 ![Derek Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek Y.")
DY

Derek Y.

Product Manager

Small-Business (50 or fewer emp.)

4/14/2026

"Responsive Service, Ideal for Payment Processing"

5/5

What do you like best about Paysafe?

I appreciate Paysafe's ability to process credit card transactions successfully at a high acceptance rate, as well as handle other payment methods like Skrill, Pay By Bank, and Apple Pay, which are essential for our site's inbound purchases. Paysafe has helped us manage and improve our processing rates as well as identify and prevent fraudulent transactions. Additionally, Paysafe is very responsive to our feedback and often integrates new features to enhance security, fraud prevention, and credit card processing rates. The opportunity to work closely with Alan, Colin, and Ryan (our account reps) has been fantastic. They are very communicative, implement features quickly, resolve issues, and meet with us often to ensure we're satisfied with the product. Additionally, the initial implementation team assigned by Paysafe was very helpful for a smooth setup. The provided great support from both technical and non-technical resources. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

At times, estimates on when new features or fixes will be implemented may be off or miscommunicated. While Paysafe and our account reps have been fantastic, if I could recommend anything, it would be to work on communicating ETAs and requirement due dates a little bit more clearly to help manage expectations. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

Paysafe allows us to process credit card transactions successfully and helps with PCI compliance, security, fraud prevention, and improves processing rates. They are responsive to feedback and integrate new features to assist us in our goals. Review collected by and hosted on G2.com.

Show More

Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12604092/official_response/edit)

Thank you for your valuable feedback Derek! We appreciate you taking the time to share your experience.

Validated ReviewerIncentivizedSource: Seller invite

 ![Kevin K. D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin K. D.")
KD

Kevin K. D.

Desktop Engineer III

Small-Business (50 or fewer emp.)

6/3/2026

"Effortless Card Processing with Great Reporting"

5/5

What do you like best about Paysafe?

I find Paysafe very easy to use, which means there's very little for me to do. I also appreciate the very good reports it provides. The initial setup was very easy, and a nice lady from the United States made the whole process very easy. Everything works well for me with Paysafe, and I don't see a need for improvement, although access from an iPhone or iPad would be very helpful. Overall, on a scale of 1 to 10, I would definitely pick a 10 for recommending Paysafe to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Access from iPhone or iPad would be very helpful. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

Paysafe is very easy to use, requiring very little from me. It provides very good reports. Review collected by and hosted on G2.com.

Show More

Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12913306/official_response/edit)

Thank you for sharing your positive experience with Paysafe Kevin, we value your feedback.

Validated ReviewerIncentivizedSource: Seller invite

 ![James .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James .")
J

James .

Small-Business (50 or fewer emp.)

4/15/2026

"Exceptional Support with Room for Improvement"

5/5

What do you like best about Paysafe?

I appreciate the support and integrity of Paysafe, which makes it easier for me to provide better service to my customers. I like their support a lot. They offer great incentives for reaching certain thresholds. I rely on my assigned partner director to help with any issues I have with signing clients and supporting existing clients. Paysafe is way better compared to Cardpointe, Netevia, and Payroc. The initial setup of Paysafe was very easy. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

The boarding process is a bit complicated, although it's manageable once you get used to it. It would be helpful to have all-in-one agreements and the ability to pay or order equipment while boarding the client. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

I use Paysafe to board merchant accounts and offer point of sale solutions, appreciating their support and integrity which helps me provide better service to my customers. Review collected by and hosted on G2.com.

Show More

Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12635130/official_response/edit)

Thank you for sharing your positive experience with Paysafe! We appreciate your feedback.

Validated ReviewerIncentivizedSource: Seller invite

IM

Iain M.

Product Owner

Small-Business (50 or fewer emp.)

4/9/2026

"Simple, Seamless Paysafe Integration with Competitive Pricing"

4/5

What do you like best about Paysafe?

- the simplicity of the system.

- We recently completed an integration to the latest version of Paysafe, and the process was seamless.

- The support team also typically responds within the same day for day-to-day queries.

- Transaction conversion rates are in line with other providers which supports the performance of all of our brands.

- Pricing is competitive Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

- Technical support can be slow to respond at times

- Limitations within the card updater service especially with Amex and process Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

- None to date as we are content with the level of service we are receiving Review collected by and hosted on G2.com.

Show More

Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12605341/official_response/edit)

Thank you for sharing your review Iain, we appreciate your feedback.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos")
UG

Verified User in Gambling & Casinos

Mid-Market (51-1000 emp.)

4/21/2026

"PaySafe Needs Clearer Roadmap, Fewer Outages, and Better Canadian Payment Options"

2.5/5

What do you like best about Paysafe?

we really have not other choice but to use PaySafe at the moment because they one of the few PSPs that assure the lottery that they do not do business with Illegal Gaming Providers. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Lack of visibility with the Product Management team, no clear view in the product roadmap, there seems to be a large number of outages that keep repeating themselves, lack of payment options available in the canadian market. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

They are providing PSP services in the regulated gaming space. This service is a critical service for us. But at the same time we also do lack redundancy at the PSP level, since only having a single PSP creates a single point of failure for us. Review collected by and hosted on G2.com.

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Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12661843/official_response/edit)

Thank you for sharing your feedback. We’re actively investing in platform resilience, clearer communications, closer customer engagement and collaboration with regulators to expand options responsibly — and we appreciate this input as we continue to improve.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Gabriel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel O.")
GO

Gabriel O.

Self employee

Small-Business (50 or fewer emp.)

6/3/2026

"Stable and easy-to-use platform, with multiple payment methods"

4/5

What do you like best about Paysafe?

The platform is stable and easy to use; it accepts various payment methods and helps to reconcile and report charges. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

The costs/commissions can feel high and the support may take time. I would like the reports to be clearer and more intuitive. Review collected by and hosted on G2.com.

What problems is Paysafe solving and how is that benefiting you?

I would like customer service to be a bit more communicative. Review collected by and hosted on G2.com.

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Response from Claire Rudall of Paysafe

[Editedit](https://www.g2.com/survey_responses/paysafe-review-12915249/official_response/edit)

Thanks for sharing your feedback Gabriel, we appreciate your comments as we continue to improve our customer experience.

6/5/2026
Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

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