Patch My PC Reviews (736)

Reviews

Patch My PC Reviews (736)

4.8
736 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving automation in managing software updates and deployments. The intuitive interface and seamless integration with Intune and SCCM allow IT teams to efficiently handle third-party applications, significantly reducing manual effort. However, some users express a desire for a broader application catalog to enhance functionality.

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Verified User in Industrial Automation
AI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"PMC"
5/5
What do you like best about Patch My PC?

The ability to push out updates easily and how it integrates seamlessly with intune too. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I wish there was a way to create different version of packages, with different commands/flags. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the positive feedback here, our team really appreciates it! We've definitely heard this feedback before regarding having the ability to remotely access the publisher and it is on our radar. Stay tuned, and thanks again!

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Patch My PC"
5/5
What do you like best about Patch My PC?

We signed up for the Enterprise Plus for the integration with Intune. It has been one of the easiest deployments that I have done. I was able to set it up my self and get it start in about 5 minutes. Once my apps were populated in the portal I was able to start deploying updates within minutes. I was able to significant reduce our Global Risk score in nucleus by deploying 3rd patches that our MSP was struggling to get updated. I would highly recommend this product to anyone who needs a simple 3rd party patch solution. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I would like the reporting to be better in Patch my Pc. I would like to see the succee and failures in the Patch My Pc portal without having to go to Intune. On the Discovery tab it will show the number of clients that need the update but not show me the client names. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for sharing your experience. Love hearing how quickly you were able to get up and running and the immediate impact it had on your risk score in Nucleus. That’s exactly the kind of result we aim for.

On the reporting front, we’re actively working on bringing our Advanced Insights product to Intune. It currently only works with ConfigMgr, but we’re pushing to bring similar reporting into the cloud. You can follow the progress and get updates by voting for the feature here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450.

Also, huge shoutout to you for submitting an app request and seeing it added quickly. We’re glad we could make that happen.

Thank you once again for being a valued Patch My PC customer.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Keeps Devices Up To Date and Improves Overall Security"
4.5/5
What do you like best about Patch My PC?

It keeps my devices up-to-date. And replaces the need for SCCM to keep software updated. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I wish it would do microsoft updates, and I wouldn't worry about them. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the review! We’re glad to hear Patch My PC is helping keep your devices secure and up to date while simplifying application management for your team.

We appreciate the feedback around Microsoft updates as well. While our focus is third-party patching, we’re always listening to customer suggestions. If you’d like, feel free to share or vote on ideas here: https://ideas.patchmypc.com.

Thanks again for being a Patch My PC customer!

RK
Ryan K.
Lead Software Packager
Enterprise (> 1000 emp.)
"Best Way to Automate 3rd Party Software Packaging and Updating"
5/5
What do you like best about Patch My PC?

Their solution offers automatic publishing (we find running daily is fine for most cases) of 3rd party (aka Non-Microsoft) software releases for Intune and SCCM/MECM deployment; note that MS Software like Visual C++ runtimes, etc. are also included though. It is extensible to where you can also include your own customizations, and these customizations are carried forward each time as new releases get published. We are all being asked to do more with less, and as a small team it has been great to offload some of the more frequent and tedious updates to PatchMyPC.

Their support is timely, and they offer environment reviews and assistance getting everything set up and integrated into your software distribution system. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

The publisher only syncs daily (though you can increase this using the scheduler). Some applications where downloads are gated or behind a paywall (Oracle Java, VPN solutions for example) require manual download. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the thoughtful review, Ryan. It’s great to hear Patch My PC has helped your team save time and reduce the manual work around frequent updates. That’s exactly the kind of impact we’re aiming for, especially for lean teams being asked to do more with less.

Appreciate the note on sync frequency and gated downloads. You’re right. While daily syncs work well for most, the built-in scheduler can be adjusted to fit more specific needs. And for apps behind paywalls or login restrictions, we’re always happy to help guide setup through support or documentation where possible.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

Ryan V.
RV
Ryan V.
Microsoft SharePoint Consultant
Mid-Market (51-1000 emp.)
"Patch My PC Keeps Things Humming"
5/5
What do you like best about Patch My PC?

Patch My PC is a great product at a good price. It saves me time by automatically handling software updates, and this lets me sleep better at night knowing that Chrome is constantly up-to-date.

Customer service is helpful. I have no complaints there. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

The desktop version is a little clunky, but that doesn't bother me as I like the old school feel. However, it seems that they're working on a web version which might be a bit easier to use.

I do wish that Patch My PC had more features. It'd be killer if the software also handled Windows Updates and even got into endpoint management. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the review, Ryan. Love hearing that Patch My PC has helped simplify updates and given you peace of mind around staying secure. That’s exactly what we’re aiming for.

Appreciate the feedback on the desktop UI and your interest in broader functionality. You're right that the new cloud platform is a more modern experience, and it's something we're actively building on. While our focus today is on app management, feedback like yours helps us think big about what else we could bring into the platform in the future.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

Verified User in Computer Networking
AC
Verified User in Computer Networking
Mid-Market (51-1000 emp.)
"App deployments have never been easier and less time consuming than they are with Patch My PC"
4.5/5
What do you like best about Patch My PC?

The catalogue of apps available with Patch My PC is incredible handling most general apps our company uses. Adding custom apps with a silent install parameters is also extremely intuitive which speeds up the available apps in our Company Portal and Intune. The PowerShell App Deployment Toolkit also helps with one-off applications making it easier to add miscellaneous apps without needing to test for every single available error code and templates deployments for more troublesome apps. Customer Support is speedy where we get support faster than our MSP would assist in the past. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I really wish Patch My PC allowed for non-silent installations. Yes, the PowerShell App Deployment Toolkit is available and it works well but I wish I could just get an installer to run and allow the end user to go though the setup wizard of a given app through Patch My PC. I understand it is in development and hope to see it soon. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the great review! Love hearing how Patch My PC is making your Intune deployments smoother and saving you serious time. It’s also awesome to hear you’re getting value from our custom apps feature and the PowerShell App Deployment Toolkit.

About your note on non-silent installs – totally hear you. Just to clarify, are you thinking about a scenario where the end user would walk through the installer UI themselves? That’s not a common use case we see, since most orgs prefer silent installs to avoid user interaction or error, but we’d love to better understand your workflow if this is something you need. If you haven't yet, feel free to submit or vote on ideas like this at https://ideas.patchmypc.com so we can track interest and gather context.

In the meantime, if there’s an app you need that we don’t have today, don’t forget you can add your own using our custom apps feature: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. And you can always see what’s new in the public catalog here: https://patchmypc.com/roadmap.

Thank you once again for being a valued Patch My PC customer.

Justin Chalfant, Founder and CEO

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Simplifies patching and application management - making Autopilot deployments / management a breeze."
5/5
What do you like best about Patch My PC?

Whats not to love about PatchMyPC? Its price-point is very attractive, especially for the value it delivers.

The platform allows you to deploy many popular applications to Intune, which takes away the massive burden of application packaging and management for your Autopilot deployment.

On top of that, you also get your third party patching under the same solution.

The platform is very easy to implement, and every 'issue' or feature that I thought didnt exist, I was assured by the technical pre-sales staff, as well as sales staff that it does.

I am happy to report that they were true to their word, and our deployment has done swimmingly. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

There are some things that I would consider 'Basic' that are missing from the cloud offering. That said, PMPC has a robust community forum where ideas can be suggested and voted on. This allows them to iterate quickly, and add new features that the user base requests. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for the awesome review. Love hearing how Patch My PC is making your Autopilot process smoother and saving you time on packaging and patching.

You're right that there are a few things missing in the cloud version today compared to the Publisher, but we’re actively working to close those gaps. You can track our progress on feature parity here:

https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher

If there’s something specific you’d like to see added, feel free to suggest or vote at

https://ideas.patchmypc.com

Appreciate you calling out the ease of use and value. That’s what we aim for.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
Jon A.
JA
Jon A.
Senior Desktop Engineer/Senior MECM/SCCM Administrator
Mid-Market (51-1000 emp.)
"One year review"
5/5
What do you like best about Patch My PC?

I like that new software products are being supported by this software which keeps our environment secure in the fast pace technology environment Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Would like a way to flag software that might have a dependency to another product for example Dbeaver updates needs the most current version of java Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for your positive review and feedback on the console access. We're definitely considering it as we work on future improvements to our product. We're happy to hear it's working for you otherwise and that you've had a positive experience getting answers from our team! Thank you for choosing us; it means a lot to us.

GM
Gary M.
End User Services Team Lead
Enterprise (> 1000 emp.)
"Easy to setup, comprehensive feature set with lots more in development"
5/5
What do you like best about Patch My PC?

From the first contact with PMPC, to setting up the proof of concept, to going live with the system customer support has been second to none. This was so easy to integrate into our current End User management systems. We are migrating from SCCM to Intune cloud only devices, PMPC allows us to support both environments while we transition over.

There's a wealth of documentation available on the site, accompanying YouTube videos and support readily available to answer any question you may have. PMPC was already easy to use, but the development of the cloud portal makes packaging applications so easy, a few clicks and your application is being created.

We use PMPC daily for patching and application packaging. Customer voice allows you to submit new ideas or up vote features you want to see implemented. It's an incredible offering as is and it's only getting better! Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

There's not much to dislike about PMPC, there isn't feature parity when using the cloud portal compared to the publisher, but this is being actively developed and will be the same over time. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks for the detailed and thoughtful review, Gary. Really glad to hear Patch My PC has made the transition from SCCM to Intune smoother and that the support, docs, and tooling have all helped along the way.

You’re absolutely right on the cloud portal. While there’s still some feature parity work to do compared to the Publisher, we’re actively building toward that. You can track progress on what’s available and what’s in development here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher.

Appreciate you highlighting how it fits into both your patching and packaging workflows. We’re excited to keep making it better.

Thanks again for being a customer.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
TB
Tomas B.
Sys Engineer
Mid-Market (51-1000 emp.)
"A Very Efficient , Easy to use and Cheap Solution For Third Party App Patching on Intune"
5/5
What do you like best about Patch My PC?

nothing new -waiting on their cloud product to replace on premise intune connector! almost there Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

come on cloud product! hurry up, we need you Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

We're glad to hear that you find Patch My PC efficient, easy to use, and cost-effective for third-party app patching on Intune. We appreciate your feedback!