---
title: PassGate Reviews
meta_title: 'PassGate Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PassGate works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 7
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---

# PassGate Reviews
**Vendor:** PEAKUP  
**Category:** [Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 7
## About PassGate
PassGate offers a cyber security and password management solution that allows employees to reset their passwords themselves without having to go to the IT departments. It also support third-party platforms password reset as well!



## PassGate Pros & Cons
**What users like:**

- Users love the **ease of use** of PassGate, allowing convenient and quick password resets without technical help. (2 reviews)
- Users appreciate the **easy setup** of PassGate, allowing seamless password resets without technical assistance. (1 reviews)
- Users value the **time-saving password reset feature** of PassGate, enhancing convenience for both help desk and system teams. (1 reviews)

## PassGate Reviews
  ### 1. Excellent Time-Saver and User-Friendly Self-Service Password Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Recep Y. | Central Systems Unit Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about PassGate?**

Users can reset their passwords directly by themselves via their own portal page or through SMS. This provides an excellent time savings. It is a great convenience for both the help desk and the system team.

**What do you dislike about PassGate?**

I currently have no negative comments. We are highly satisfied with the product and it continues to meet our needs successfully.

**What problems is PassGate solving and how is that benefiting you?**

We use it for self-service password reset for both Microsoft Active Directory and Openldap - Sambabox users for 12,000 users.

  ### 2. Excellent Experience, Great Contribution to Our Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emre K. | Sistem Uzman Yardımıcısı, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about PassGate?**

It makes the job of IT personnel easier thanks to its user-friendly interface.

**What do you dislike about PassGate?**

There is a reception issue due to the device specific to the company.

**What problems is PassGate solving and how is that benefiting you?**

It provides a solution by offering self-service support to users whose passwords are locked and whose password duration has expired.

  ### 3. Efficient Password Management with PassGate

**Rating:** 5.0/5.0 stars

**Reviewed by:** İsmet B. | Server Systems Assistant Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about PassGate?**

PassGate, which meets our employees' password reset requests easily and quickly, also reduces the workload of the help desk staff. Since it is important for users to be able to do this without needing a technical friend, we have been choosing PassGate for several years.

**What do you dislike about PassGate?**

There is no bad feedback for PassGate from users.

**What problems is PassGate solving and how is that benefiting you?**

It solves users password reset requests.

  ### 4. Time saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Burak A. | System Expert, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about PassGate?**

It is very easy to change the password, user-friendly with its simple interface, and a good helper for our technician friends.

**What do you dislike about PassGate?**

There are no negative effects that we have observed yet.

**What problems is PassGate solving and how is that benefiting you?**

For users who missed the password change deadline and users who are out of the office

  ### 5. PassGate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dolly B. | Senior Software Test Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about PassGate?**

The best thing about pass gate is that it is a self service directory for password reset vua SMS.

**What do you dislike about PassGate?**

There is nothing to dislike about PassGate.

**What problems is PassGate solving and how is that benefiting you?**

Since it is giving the password reset via sms which is self service.

  ### 6. Works great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cengiz C. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about PassGate?**

It makes the password change process perfect because it works without any problems

**What do you dislike about PassGate?**

Reports page could be better, or could be sent via e-mail

**What problems is PassGate solving and how is that benefiting you?**

Passgate has made our SSPR process better.

  ### 7. Easy, accesible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Berk Can . | Help Desk Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about PassGate?**

Passgate helps improve our business processes

**What do you dislike about PassGate?**

actually i dont hear any bad feedbacks about Passgate

**What problems is PassGate solving and how is that benefiting you?**

it solves unnecessary telephone traffic.



- [View PassGate pricing details and edition comparison](https://www.g2.com/products/passgate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+03%3A59%3A47+-0500&secure%5Bsession_id%5D=b43c1cc5-fcb0-4934-98c4-460e06a512d0&secure%5Btoken%5D=b7fcb9fe2247303d5979a82baa89326d9b092e49ca5559709532b0ed21ec5493&format=llm_user)

## PassGate Features
**Administration**
- Policy Management
- Application Integrations

**Authentication **
- Multi-Factor Authentication
- Other Authentication Methods
- Role-Specific Authentication

**User Experience**
- Self-Service Experience
- Mobile App Usability
- Multilingual Support

## Top PassGate Alternatives
  - [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) - 4.3/5.0 (177 reviews)
  - [SailPoint](https://www.g2.com/products/sailpoint/reviews) - 4.5/5.0 (169 reviews)
  - [Saviynt](https://www.g2.com/products/saviynt-saviynt/reviews) - 4.4/5.0 (78 reviews)

