# Parsec vs Remote Desktop Services Comparison

---
## Frequently Asked Questions

### What is the difference between Remote Desktop vs Parsec?

Remote Desktop and Parsec differ most clearly in reviewer satisfaction, with Parsec holding a higher G2 rating and stronger support scores, while Remote Desktop leads in ease of setup and is more widely adopted in small-business environments.

| [Remote Desktop](https://www.g2.com/products/remote-desktop-services/reviews) | [Parsec](https://www.g2.com/products/parsec/reviews) |
| --- | --- |
| 4.5/5 (141 reviews) | 4.7/5 (26 reviews) |
| Small-Business | Mid-Market |
| 8.9 | 7.8 |
| 8.5 | 9.0 |
| Easy Setup (1 all-time mention) | Mobile Compatibility (1 all-time mention) |



### How do the pricing models of Remote Desktop and Parsec compare?

Parsec is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions.

- **Remote Desktop:** In recent reviews, users describe it as a cost-effective solution for organizations already using Windows environments.
- **Parsec:** Reviewers highlight the free version as offering robust functionality, with many stating it "has everything we need and more" for no cost.
- **Switching reasons:** Recent reviewers cite Parsec's pricing and performance as reasons for choosing it over other remote desktop solutions.



### What are the best alternatives to Remote Desktop and Parsec?

The best alternatives to Remote Desktop and Parsec are TeamViewer, AnyDesk, and MobaXTerm.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Remote Desktop](https://www.g2.com/products/remote-desktop-services/reviews) | 4.5/5 (141) | Small-Business | Cost-effective for Windows users | Easy Setup (recent reviews) |
| [Parsec](https://www.g2.com/products/parsec/reviews) | 4.7/5 (26) | Mid-Market | Free version praised for value | Mobile Compatibility (recent reviews) |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154) | Small-Business | — | — |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104) | Mid-Market | — | — |
| [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) | 4.6/5 (110) | Mid-Market | — | — |



### Which Remote Desktop features should I prioritize when comparing Remote Desktop and Parsec?

Buyers should prioritize Ease of Setup, Quality of Support, Unattended Access, Mobile Compatibility, and User-Friendliness when comparing Remote Desktop and Parsec.

- **Ease of Setup:** Remote Desktop 8.9, Parsec 7.8
- **Quality of Support:** Remote Desktop 8.5, Parsec 9.0
- **Unattended Access:** Remote Desktop frequently mentioned in reviews for this feature; Parsec not cited in recent reviews for this area
- **Mobile Compatibility:** Parsec cited for mobile compatibility (1 all-time mention); Remote Desktop not cited
- **User-Friendliness:** Remote Desktop cited for user-friendly experience (1 all-time mention); Parsec not cited



### What are the pros and cons of Remote Desktop vs Parsec?

Remote Desktop's headline strength is ease of setup, while Parsec stands out for mobile compatibility and tool utility.

- **Remote Desktop strengths:** Easy setup (1 all-time mention), user-friendly interface (1 all-time mention), robust security, and flexibility for remote access.
- **Remote Desktop trade-offs:** Reviewers note occasional connection issues, limited cross-platform compatibility, and challenges with unattended access and session transfer.
- **Parsec strengths:** Mobile compatibility (1 all-time mention), high tool utility (1 all-time mention), praised for low latency, strong video and input performance, and a free version with robust features.
- **Parsec trade-offs:** Reviewers mention poor customer support (1 all-time mention), slow performance and technical issues (1 all-time mention each), and higher enterprise costs for small businesses.



### Is Remote Desktop or Parsec better for small businesses?

Remote Desktop is the better fit for small businesses, as it is most widely adopted in the Small-Business segment and receives positive sentiment from reviewers in that segment.

- **Remote Desktop:** Largest segment is Small-Business; reviewers highlight ease of use, cost-effectiveness, and suitability for organizations with existing Windows infrastructure.
- **Parsec:** Largest segment is Mid-Market; reviewers in small businesses praise the free version but note higher costs for enterprise features.



### Which Remote Desktop platform has better integrations?

Remote Desktop and Parsec are at parity for integrations, as neither product has reviewer-cited integrations in recent reviews.

- **Remote Desktop:** No integrations cited in recent reviews.
- **Parsec:** No integrations cited in recent reviews.



### How do Remote Desktop and Parsec compare on customer support?

Parsec leads Remote Desktop on Quality of Support by a material margin, with a 0.5-point higher score (9.0 vs 8.5).

- **Remote Desktop:** Reviewers describe support as generally robust and timely, though some mention a learning curve and occasional need for improved implementation guidance.
- **Parsec:** Reviewers highlight responsive and helpful support, with several citing positive experiences in troubleshooting and setup, though one all-time mention notes poor customer support.



### Which is easier to implement, Remote Desktop or Parsec?

Remote Desktop is easier to implement than Parsec, with a higher Ease of Setup score (8.9 vs 7.8).

- **Remote Desktop:** Reviewers consistently describe setup as straightforward and user-friendly, with many citing quick deployment and minimal technical barriers.
- **Parsec:** Reviewers note that setup is generally easy once configured, but some mention initial challenges, especially in complex environments or with enterprise features.



### Which product has better Unattended Access?

Remote Desktop is more frequently cited for Unattended Access than Parsec.

- **Remote Desktop:** Unattended Access is a frequently mentioned feature in reviews, with multiple reviewers highlighting its utility for remote management and support.
- **Parsec:** No recent reviews cite Unattended Access as a standout feature.



| | Parsec | Remote Desktop Services | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 26 | 140 | 

---
## Top Pros & Cons

### Parsec

Pros:
- Mobile Compatibility (1 reviews)
- Tool Utility (1 reviews)

Cons:
- Poor Customer Support (1 reviews)
- Slow Performance (1 reviews)

### Remote Desktop Services

Pros:
- Easy Setup (1 reviews)
- User-Friendly (1 reviews)


---
## Ratings Comparison
| Rating | Parsec | Remote Desktop Services | 
|---|---|---|
  | **Meets Requirements** | 9.0 (21 reviews) | 9.1 (134 reviews) | 
  | **Ease of Use** | 9.4 (21 reviews) | 9.1 (134 reviews) | 
  | **Ease of Setup** | 7.8 (15 reviews) | 8.9 (40 reviews) | 
  | **Ease of Admin** | 7.8 (13 reviews) | 8.9 (39 reviews) | 
  | **Quality of Support** | 9.0 (18 reviews) | 8.5 (97 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (13 reviews) | 9.1 (34 reviews) | 
  | **Product Direction (% positive)** | 8.8 (20 reviews) | 8.2 (132 reviews) | 

---
## Pricing

### Parsec

#### Entry-Level Pricing

Plan: Parsec for Enterprise

Price: Contact Us 1 seats Per Year

Description: Deploy Parsec across large organizations and make it part of your existing systems

Key Features:
- Everything included in Parsec for Teams, plus:
- High performance relay for added performance and security
- Full audit logs

[Browse all 2 editions](https://www.g2.com/products/parsec/pricing)

#### Free Trial

Yes

### Remote Desktop Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Parsec** | 8.2/10 | 19 |
| **Remote Desktop Services** | 8.5/10 | 62 |

#### Administration

| Feature | Parsec | Remote Desktop Services | 
|---|---|---|
| **Usage Information** | 8.4 (15 reviews) | 8.8 (53 reviews) | 
| **Active Directory Integration** | 7.6 (13 reviews) | 8.5 (49 reviews) | 
| **Diagnostics** | 7.5 (10 reviews) | 8.5 (50 reviews) | 
| **Session Recording** | Feature Not Available | 8.4 (42 reviews) | 
| **Session Transfer** | 7.4 (13 reviews) | 8.4 (44 reviews) | 
| **Unattended Access** | 9.2 (15 reviews) | 8.0 (47 reviews) | 
| **File Sharing** | Feature Not Available | 8.9 (54 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | Parsec | Remote Desktop Services | 
|---|---|---|
| **Cross-Platform Access** | 8.5 (16 reviews) | 9.1 (50 reviews) | 
| **Mobile Device Access** | Feature Not Available | 8.0 (35 reviews) | 
| **Applications Management** | 8.7 (13 reviews) | 8.7 (51 reviews) | 
| **Remote Access/Control** | Feature Not Available | 9.0 (56 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 
| **Multiple Monitor Access** | Not enough data | Not enough data | 

#### Security

| Feature | Parsec | Remote Desktop Services | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 8.1 (42 reviews) | 
| **Device Management** | 7.9 (13 reviews) | 8.5 (48 reviews) | 
| **Device Enrollment** | 8.6 (13 reviews) | 8.0 (42 reviews) | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Print Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Parsec | Remote Desktop Services | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Remote Printing** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Desktop Virtualization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **Diagnostics Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)




---
## Reviewer Demographics

### By Company Size

| Segment | Parsec | Remote Desktop Services | 
|---|---|---|
| **Small-Business** | 34.6% | 33.8% | 
| **Mid-Market** | 50.0% | 33.1% | 
| **Enterprise** | 15.4% | 33.1% | 

### By Industry

#### Parsec

- **Media Production:** 20.0%
- **Motion Pictures and Film:** 12.0%
- **Computer Games:** 12.0%
- **Information Technology and Services:** 8.0%
- **Higher Education:** 8.0%
- **Architecture & Planning:** 8.0%
- **Animation:** 8.0%
- **Logistics and Supply Chain:** 4.0%
- **Entertainment:** 4.0%
- **Education Management:** 4.0%
- **Other:** 12.0%

#### Remote Desktop Services

- **Information Technology and Services:** 15.8%
- **Computer Software:** 10.8%
- **Computer Networking:** 7.9%
- **Computer & Network Security:** 6.5%
- **Non-Profit Organization Management:** 5.0%
- **Real Estate:** 4.3%
- **Financial Services:** 2.9%
- **Construction:** 2.9%
- **Higher Education:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Other:** 38.1%

---
## Alternatives

### Alternatives to Parsec

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4197 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews) — 4.2/5 stars (53 reviews)
- [Remote Desktop Service](https://www.g2.com/products/remote-desktop-service/reviews) — 4.3/5 stars (13 reviews)
- [NoMachine Everybody](https://www.g2.com/products/nomachine-everybody/reviews) — 4.5/5 stars (10 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (520 reviews)
- [Citrix Gateway](https://www.g2.com/products/citrix-gateway/reviews) — 4.0/5 stars (74 reviews)
- [Apple Remote Desktop](https://www.g2.com/products/apple-remote-desktop/reviews) — 4.3/5 stars (53 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (519 reviews)

### Alternatives to Remote Desktop Services

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4197 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (110 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (519 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (390 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (742 reviews)

---
## Top Discussions

### Parsec

No discussions available for this product.

### Remote Desktop Services

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/parsec-vs-remote-desktop-services)