--- title: Parcel Tracker Mailroom Reviews meta\_title: 'Parcel Tracker Mailroom Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 186 reviews by the users' company size, role or industry to find out how Parcel Tracker Mailroom works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 186 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Parcel Tracker Mailroom Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow. [(5 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096300&qs=pros-and-cons#reviews) Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096219&qs=pros-and-cons#reviews) Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096275&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096326&qs=pros-and-cons#reviews) Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096385&qs=pros-and-cons#reviews) Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates. [(3 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2224366&qs=pros-and-cons#reviews) Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2392469&qs=pros-and-cons#reviews) Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2059687&qs=pros-and-cons#reviews) Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096249&qs=pros-and-cons#reviews) Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality. [(1 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2437003&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Parcel Tracker Mailroom ##### 1. Efficiency Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow. [ See 5 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096300&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you like about Parcel Tracker Mailroom? What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you like about Parcel Tracker Mailroom? We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once ##### 2. Ease of Use Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096219&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you like about Parcel Tracker Mailroom? What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. ![Ethen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethen H.") EH Ethen H. Small-Business (50 or fewer emp.) 5.0/5 "Streamlining Student Parcel Management" What do you like about Parcel Tracker Mailroom? Quick and easy scanning: Staff just scan the parcel with a phone, and the app pulls up the student’s info automatically – no need to search manually. ##### 3. Notifications Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096275&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you like about Parcel Tracker Mailroom? Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real ##### 4. Time-saving Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096326&qs=pros-and-cons#reviews) See Related User Reviews AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you like about Parcel Tracker Mailroom? We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once ##### 5. Tracking Efficiency Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096385&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you like about Parcel Tracker Mailroom? Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real ### 5 Cons or Disadvantages of Parcel Tracker Mailroom ##### 1. Tracking Issues Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates. [ See 3 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2224366&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Parcel Tracker’s Timely, Responsive Customer Support" What do you dislike about Parcel Tracker Mailroom? There are certain flaws in the app that can make it hard to verify deliveries AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you dislike about Parcel Tracker Mailroom? Occasional Sync Delays: Some courier updates may take slightly longer to appear compared to checking directly on the courier’s website. Limited Custo ##### 2. Limited Customization Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2392469&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you dislike about Parcel Tracker Mailroom? There are a few minor UI bugs and some helpful fields/features are currently missing. The phone/tablet app was glitchy at first and didn't sync proper AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you dislike about Parcel Tracker Mailroom? Occasional Sync Delays: Some courier updates may take slightly longer to appear compared to checking directly on the courier’s website. Limited Custo ##### 3. Manual Processes Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2059687&qs=pros-and-cons#reviews) See Related User Reviews TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you dislike about Parcel Tracker Mailroom? It would be great if Parcel Tracker could integrate with our CRM system so recipient information could be updated automatically. That way, we wouldn’t ![Ethen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethen H.") EH Ethen H. Small-Business (50 or fewer emp.) 5.0/5 "Streamlining Student Parcel Management" What do you dislike about Parcel Tracker Mailroom? Label scanning depends on quality: It struggles a bit with unclear or handwritten labels, which might need manual checking. ##### 4. Software Instability Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096249&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super helpful app!" What do you dislike about Parcel Tracker Mailroom? Sometimes the app freezes up when running on older phones. CD Christopher D. Mid-Market (51-1000 emp.) 5.0/5 "Great Product and Service" What do you dislike about Parcel Tracker Mailroom? glitches in the system requiring a reboot ##### 5. Connectivity Issues Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality. [ See 1 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2437003&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you dislike about Parcel Tracker Mailroom? What we like least about Parcel Mailroom Tracker is that you need a strong Wi-Fi signal at all times, to avoid synchronization issues. LM Lynne M. Cashiering Specialist Mid-Market (51-1000 emp.) 3/18/2026 "Parcel Tracker Streamlines Daily Parcel Management with Fast, Searchable Reporting" 4.5/5 What do you like best about Parcel Tracker Mailroom? Parcel Tracker has immensely helped our team eliminate manual tracking/logging of parcels and created efficiencies with managing parcels daily. The data is easily searchable and retrievable, and helps our team easily track our daily parcels and produce accurate and timely reporting as needed. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? The barcode reader is very sensitive and will pick up additional barcodes/QR codes when scanning, which takes some time to get accustomed to. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Parcel Tracker has helped our team eliminate manually logging/tracking parcels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology Small-Business (50 or fewer emp.) 5/5/2026 "Easy to use product for receiving." 4/5 What do you like best about Parcel Tracker Mailroom? It’s very easy to set up, runs smoothly, and does exactly what it’s supposed to do. The simple design makes it useful across many settings and applications. It’s also affordable and works well for all of our teams. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? A few features aren’t available yet, though they may be coming soon. Right now, there’s no integration with common messaging platforms such as Microsoft Teams or Slack. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? AI assistant is not the best at answering questions with specificity. Online support assistants have been able to close the gap. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 3/18/2026 "Streamlined Mail Logging with Notes, CSV Exports, and Automated Emails" 4.5/5 What do you like best about Parcel Tracker Mailroom? It allows me to log both incoming and outgoing mail, add notes about the contents of each package, download the records as a CSV file, and send automated emails to each affected employee. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? The app can’t be used when the Wi‑Fi is down, which delays accurate package tracking and makes it harder to track packages correctly. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? We used to track our packages in an Excel spreadsheet just for our department, which didn’t help much if a package was delivered to the wrong department. Now that we use Parcel Tracker, wherever the package goes it gets scanned and logged, so we can locate it quickly and easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 4/23/2026 "Clean, User-Friendly Interface with Responsive Support" 4.5/5 What do you like best about Parcel Tracker Mailroom? It has a clean and user-friendly interface. The support stuff are very responsive in case anything goes wrong with the app. It's very quick to scan parcels. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? It's laggy sometimes and once our data was completely cleared but we were able to recover it with help from the support team. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? It helps us keep track of our resident's parcels and allows for efficient handover of parcels to residents through QR codes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SF Scott F. Collateral Supervisor Mid-Market (51-1000 emp.) 3/13/2026 "Photographic Receipt Evidence Makes Inbound Shipment Tracking Effortless" 5/5 What do you like best about Parcel Tracker Mailroom? The most outstanding feature is the ability to have photographic evidence of receipt. Streamlining this with mobile phone compatibility results in a brilliant method to track large inbound shipments efficiently while also solving for the issue of package accountability once an item leaves the mailroom's possession Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? There are no cons that should dissuade interest. I might only make suggestions for quality-of-life items like reporting customization and package import functionalities. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? They have effectively mitigated occurrences of lost packages by ensuring 100% accuntability Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TO Tina O. Salesforce Administrator Mid-Market (51-1000 emp.) 3/6/2023 "We love Parcel Tracker!" 5/5 What do you like best about Parcel Tracker Mailroom? We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once you’ve uploaded your building and recipient information, you’re good to go in no time. Since implementing it, we’ve seen a big drop in issues like lost parcels, delays in collection, and struggling to track down deliveries. Everything runs more smoothly. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? It would be great if Parcel Tracker could integrate with our CRM system so recipient information could be updated automatically. That way, we wouldn’t need to upload recipient details manually—they’d sync directly into Parcel Tracker, saving time and reducing errors. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Since implementing it, we’ve seen a big drop in issues like lost parcels, delays in collection, and struggling to track down deliveries. Everything runs more smoothly. Review collected by and hosted on G2.com. Show More 9/8/2025 Current UserValidated ReviewerSource: Organic NO Nico O. residence manager Small-Business (50 or fewer emp.) 5/26/2026 "Parcel Tracker Mailroom Is Very Easy to Use" 5/5 What do you like best about Parcel Tracker Mailroom? The parcel Tracker Mailroom is very easy to use Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? sometimes the residents are not receiving the qr code Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? the one ive mentioned before Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") AC Verified User in Commercial Real Estate Small-Business (50 or fewer emp.) 2/25/2026 "All Inclusive Mailroom Application...Look No further!" 5/5 What do you like best about Parcel Tracker Mailroom? What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? What we like least about Parcel Mailroom Tracker is that you need a strong Wi-Fi signal at all times, to avoid synchronization issues. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? The Parcel Tracker Mailroom is benefitting us with it's ease of use and the ability to scan in a large number of parcels in seconds. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 2/18/2026 "Just what we were after!" 5/5 What do you like best about Parcel Tracker Mailroom? Able to log both incoming and outgoing parcels Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Nothing that I can see so far- I have used the free trial Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Automated emails mean we don't get constant questions about if something has come and as we have more than one person in the team, means we are able to easily see if someone has a parcel that maybe the other person is aware of but not you Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 4/20/2026 "Easy Parcel Tracking" 4/5 What do you like best about Parcel Tracker Mailroom? It’s easy to keep track of parcels coming in and going out. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Sometimes our data gets deleted, but it’s restored after we contact support for help. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Sometimes the barcodes on parcels aren’t recognised and won’t scan properly. Review collected by and hosted on G2.com. 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