--- title: Parcel Tracker Mailroom Reviews meta\_title: 'Parcel Tracker Mailroom Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 186 reviews by the users' company size, role or industry to find out how Parcel Tracker Mailroom works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 186 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Parcel Tracker Mailroom Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow. [(5 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096300&qs=pros-and-cons#reviews) Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096219&qs=pros-and-cons#reviews) Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096275&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096326&qs=pros-and-cons#reviews) Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms. [(4 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096385&qs=pros-and-cons#reviews) Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates. [(3 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2224366&qs=pros-and-cons#reviews) Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2392469&qs=pros-and-cons#reviews) Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2059687&qs=pros-and-cons#reviews) Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots. [(2 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096249&qs=pros-and-cons#reviews) Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality. [(1 mentions)](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2437003&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Parcel Tracker Mailroom ##### 1. Efficiency Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow. [ See 5 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096300&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you like about Parcel Tracker Mailroom? What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you like about Parcel Tracker Mailroom? We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once ##### 2. Ease of Use Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096219&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you like about Parcel Tracker Mailroom? What we like most about Parcel Tracker Mailroom is that it is very user friendly, efficient and cost effective. ![Ethen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethen H.") EH Ethen H. Small-Business (50 or fewer emp.) 5.0/5 "Streamlining Student Parcel Management" What do you like about Parcel Tracker Mailroom? Quick and easy scanning: Staff just scan the parcel with a phone, and the app pulls up the student’s info automatically – no need to search manually. ##### 3. Notifications Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096275&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you like about Parcel Tracker Mailroom? Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real ##### 4. Time-saving Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096326&qs=pros-and-cons#reviews) See Related User Reviews AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you like about Parcel Tracker Mailroom? We’ve been using Parcel Tracker in our buildings for a couple of years now, and it’s been a game-changer. It’s incredibly easy to set up and run—once ##### 5. Tracking Efficiency Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms. [ See 4 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096385&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you like about Parcel Tracker Mailroom? Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you like about Parcel Tracker Mailroom? Centralised Tracking: Brings all your deliveries into one dashboard, saving time and reducing the hassle of switching between courier platforms. Real ### 5 Cons or Disadvantages of Parcel Tracker Mailroom ##### 1. Tracking Issues Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates. [ See 3 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2224366&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Parcel Tracker’s Timely, Responsive Customer Support" What do you dislike about Parcel Tracker Mailroom? There are certain flaws in the app that can make it hard to verify deliveries AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you dislike about Parcel Tracker Mailroom? Occasional Sync Delays: Some courier updates may take slightly longer to appear compared to checking directly on the courier’s website. Limited Custo ##### 2. Limited Customization Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2392469&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent All-in-one Mailroom Solution" What do you dislike about Parcel Tracker Mailroom? There are a few minor UI bugs and some helpful fields/features are currently missing. The phone/tablet app was glitchy at first and didn't sync proper AK Arjun K. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Delivery Tracking Made Effortless" What do you dislike about Parcel Tracker Mailroom? Occasional Sync Delays: Some courier updates may take slightly longer to appear compared to checking directly on the courier’s website. Limited Custo ##### 3. Manual Processes Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2059687&qs=pros-and-cons#reviews) See Related User Reviews TO Tina O. Mid-Market (51-1000 emp.) 5.0/5 "We love Parcel Tracker!" What do you dislike about Parcel Tracker Mailroom? It would be great if Parcel Tracker could integrate with our CRM system so recipient information could be updated automatically. That way, we wouldn’t ![Ethen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethen H.") EH Ethen H. Small-Business (50 or fewer emp.) 5.0/5 "Streamlining Student Parcel Management" What do you dislike about Parcel Tracker Mailroom? Label scanning depends on quality: It struggles a bit with unclear or handwritten labels, which might need manual checking. ##### 4. Software Instability Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots. [ See 2 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=1096249&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super helpful app!" What do you dislike about Parcel Tracker Mailroom? Sometimes the app freezes up when running on older phones. CD Christopher D. Mid-Market (51-1000 emp.) 5.0/5 "Great Product and Service" What do you dislike about Parcel Tracker Mailroom? glitches in the system requiring a reboot ##### 5. Connectivity Issues Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality. [ See 1 mentions ](https://www.g2.com/products/parcel-tracker-mailroom/reviews?filters%5Bsentiment_snippet%5D=2437003&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All Inclusive Mailroom Application...Look No further!" What do you dislike about Parcel Tracker Mailroom? What we like least about Parcel Mailroom Tracker is that you need a strong Wi-Fi signal at all times, to avoid synchronization issues. HF Hannah F. Student ambassador Mid-Market (51-1000 emp.) 1/31/2022 "Amazing app" 5/5 What do you like best about Parcel Tracker Mailroom? Knowing if a student has a parcel and where exactly it is. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Sometimes the email does not come through or students can't find the QR code or it don't show up Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? It saves a lot of time when students are looking for parcels Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RM Roman M. Nigh facilities officer Small-Business (50 or fewer emp.) 12/6/2021 "My experience using Parcel Tracker - Mailroom" 5/5 What do you like best about Parcel Tracker Mailroom? Fast and efficient. It makes my job easier. Students are happy too. Parcel Tracker - Mailroom is a handy tool. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Sometimes we had a problem scanning the QR code, and we had to do it manually. Review collected by and hosted on G2.com. Recommendations to others considering Parcel Tracker Mailroom: Scanning the barcode system can sometimes be clunky, but this is circumvented by randomly generating them if needed. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? The tracking system allows staff to look up discrepant parcel inquiries quickly on our dashboard. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GW Gareth W. Property Manager Small-Business (50 or fewer emp.) 1/6/2022 "Parcel Tracker made my life easier!" 5/5 What do you like best about Parcel Tracker Mailroom? Parcel Tracker is quick and easy to use, the customer support is great, and it has really helped step up our security when processing our parcels on site. Couldn't recommend it more highly! Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? I have not experienced any negatives with Parcel Tracker. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Parcel Tracker is a secure way of logging every parcel that comes on to site, and every parcel that leaves. It saves us lots of time searching for parcels that aren't here, due to residents receiving a QR code when their parcel has been scanned on site. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 11/18/2021 "Game changer for processing parcels" 5/5 What do you like best about Parcel Tracker Mailroom? The best thing about parcel tracker is the time it saves processing parcels. It is very user-friendly and easy to use for all staff and should you run into a problem, there is very helpful support on hand to get you back on track. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? I am pretty new to parcel tracker, having only used it for 1 week; however, I am yet to find any negatives with the app. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? The setting up of our residents into the app was very easy to do compared to our previous system, and we have saved so much time daily processing parcels. Sorting mail is no longer a hassle! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 1/31/2022 "Excellent App" 5/5 What do you like best about Parcel Tracker Mailroom? The app is so easy to us and makes life so much easier when 336 students are living on site. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? The email sent to the tenants does not explain what the QR code is for and some of them are getting very confused. Review collected by and hosted on G2.com. Recommendations to others considering Parcel Tracker Mailroom: Use this app it is so much easier and makes it so much quicker when you have a high flow of parcels coming in and out Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? The photo that the app takes makes it so much easier to locate the parcels, before we were having to look through a large pile but this means we know what to look for. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 11/18/2021 "Streamlines the process greatly" 5/5 What do you like best about Parcel Tracker Mailroom? I really enjoyed how easy it is to see if a parcel has been delivered. It makes it a quicker process, as well as allowing for less error to be made while handing out parcels. It also has a very easy to understand interface, and it takes no time at all to figure out what to do with the app. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? The students sometimes were confused by the parcel tracker email, perhaps it would be better for the tracker to correspond to the company name to help those picking up the parcel understand better. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? I have realised it reduces time in finding parcels that can be used elsewhere, and the work rate has increased. It means we are not looking for parcels that haven't arrived yet, and can tell the students when they should come down instead. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic WA William A. Deputy Manager Small-Business (50 or fewer emp.) 11/21/2021 "Overall good system" 4.5/5 What do you like best about Parcel Tracker Mailroom? Pictures of all parcels as they are logged in make it easy to find. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? You don't have to sign for each parcel collected. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Tenants get quick and effective way to find that their parcel has arrived, makes it easy for staff to log parcels and check how many are held at any time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TM Tyffani M. Leasing agent Small-Business (50 or fewer emp.) 10/6/2021 "User Friendly" 4/5 What do you like best about Parcel Tracker Mailroom? It is straightforward to use. The use of the phone application is simple. Also the ability to sign out packages is helpful. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Downsides include the differences between coworkers on the number of total packages when using the phone application. There is also a syncing issue. Once a package is included in our inventory, it takes over a couple of hours to show up in the system. Review collected by and hosted on G2.com. Recommendations to others considering Parcel Tracker Mailroom: If you're looking for something efficient and affordable, Parcel Tracker is the way to go. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? I can effectively notify residents of their deliveries and sign them out with just my phone. Review collected by and hosted on G2.com. Show More 11/2/2021 Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 2/2/2022 "Very useful post-room tool" 4/5 What do you like best about Parcel Tracker Mailroom? + simple, user-friendly app + eliminates mistakes + Reassures residents their mail is responsibly received Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? - Could be improved by software detecting handwritten addresses. Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Parceltracker has streamlined our postroom operation and has given staff and residents confidence that packages can be tracked and identified. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CG Carla G. CSA Small-Business (50 or fewer emp.) 9/27/2021 "Time saver" 5/5 What do you like best about Parcel Tracker Mailroom? This app is perfect for dealing with all parcels: no more folders, no more paper, no more excel worksheets, no more time-wasting. Review collected by and hosted on G2.com. What do you dislike about Parcel Tracker Mailroom? Maybe if there was a way that we could only scan the parcel once when we have to notify the customer, that would be even more time-saving! Review collected by and hosted on G2.com. What problems is Parcel Tracker Mailroom solving and how is that benefiting you? Parcel Tracker is perfect for saving time when having to log parcels and fewer possibilities of going astray. Review collected by and hosted on G2.com. 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