What we like best about the PandaDoc API is how reliable and flexible it is once integrated. We built a custom connection between our website and PandaDoc to automatically generate documents and collect signatures - a process we used to handle manually. It’s made a huge difference in saving time, reducing errors, and creating a smoother experience for both our team and our clients. The customer support team has also been amazing - always responsive and helpful whenever we need assistance. PandaDoc has become our go to platform for collecting signatures, and in 2025 alone, we’ve processed over 20,000 documents through it. Review collected by and hosted on G2.com.
The only downside we’ve noticed is that the reporting features could be more robust. While the API itself works great for document generation and signatures, getting detailed insights or tracking metrics isn’t as straightforward as we’d like. That said, it’s a minor issue compared to the overall value the platform provides. Review collected by and hosted on G2.com.