Explaining our technical product to others was daunting at first because any outside agents would not know how to properly communicate with others about what we do, so when we outsourced cold calling, it surprised us how quickly the team picked up the information! The majority of the booked calls go directly to our Calendly (we use Calendly to book appointments); therefore, the prospect already knows at least a little bit about our products/services when they come into the meeting, which helps to make it a much easier sales conversation since they already have some background knowledge. Review collected by and hosted on G2.com.

There have been a few instances of no-shows after confirming their calls, but for the most part, there haven’t been many, and it takes up space on your salesperson's calendar, so it's frustrating for them to put in all of this work for someone not to show up. Review collected by and hosted on G2.com.

While many agencies just write generic outreach targeting a wide audience, the team we worked with took the time to learn about our target audience and their needs. By doing so, they were able to create very effective initial messaging for us. Brandon has been awesome to work with in creating a number of different test campaigns for us in order to help us learn about the best positioning for our product. Review collected by and hosted on G2.com.

I would love to be able to test at least three different copies at the same time, currently we are only able to do one at a time which results in a longer timeline for learning about what is working best. Review collected by and hosted on G2.com.

The Outbound System allows me to be hands-free because I get alerted only when someone reaches out to me through the system, which is what we need as four members of a small team. Review collected by and hosted on G2.com.

I have no issues at all. Overall Amazing And Superb Review collected by and hosted on G2.com.

Third agency we've used and the only one that actually delivered. The first two basically collected our money for months and we got almost nothing to show for it. These guys are different, I think because they actually care about whether the emails land instead of just sending as much as possible. Review collected by and hosted on G2.com.

Ramp-up period felt long. First few weeks are all setup and warming and you don't see much happening. I get why it's necessary, especially now that I've seen the results, but in the moment it's hard not to get antsy especially when you've already been burned before. Review collected by and hosted on G2.com.

The people that respond want to talk to us. We have tried other vendors in the past and the quality of leads was like day and night versus this vendor. These are real prospects who want to know more about our company and service versus a person who has no idea why we contacted them. Review collected by and hosted on G2.com.

The onboarding questionnaire was long and took awhile to complete, however, necessary. Review collected by and hosted on G2.com.

We do cold email, LinkedIn, and cold calling through them and having it all going at once means prospects hear from us in a bunch of different ways. Email gives us warm responses to follow up on, and then LinkedIn plus calling put meetings right on the calendar. Jordan keeps it all coordinated which I appreciate because I would absolutely not want to manage three channels on my own. Review collected by and hosted on G2.com.

LinkedIn took noticeably longer to ramp than email did. I get that it's just a slower platform but I wish they'd set that expectation more clearly upfront so I wasn't comparing the two channels in week three wondering why LinkedIn was behind. Review collected by and hosted on G2.com.

The emails they write are surprisingly good, I've seen so much awful cold email over the years and theirs actually sounds like a human being wrote it. I think that's the main reason our response rates have been strong. You can tell they put real thought into the messaging instead of just running some template. Review collected by and hosted on G2.com.

First round of copy went too casual for our brand. We got there after a back and forth but I wish they'd asked more about tone during onboarding instead of us having to course correct. Review collected by and hosted on G2.com.

We tried running cold email ourselves for over a year and could never get the deliverability right, half our stuff was landing in spam and we had no idea how to fix it. Outbound System took over and within a few weeks people were actually responding to our emails. Like real responses from real people who wanted to talk. Review collected by and hosted on G2.com.

First month was honestly kind of painful because everything is ramping up and you're just waiting. They tell you to expect that but when you're eager to see results it tests your patience. Review collected by and hosted on G2.com.

Third agency we tried and the first one where results actually showed up. The other two basically took our money for months and produced nothing. I think what's different here is they actually know what they're doing on the deliverability side instead of just blasting volume and hoping. Review collected by and hosted on G2.com.

Took about a month before things really kicked in. After two failed agencies I was checking the inbox every day expecting to be disappointed again so the ramp period was stressful even though it turned out fine. Review collected by and hosted on G2.com.

Deliverability. We tried cold email on our own and our stuff was going to spam, we had zero clue what we were doing wrong. They clearly know the technical side inside out because our response rates now are so much better than anything we managed ourselves. Review collected by and hosted on G2.com.

Amazing Experience but The initial sequences needed a round of revisions before the tone felt right. Not a huge deal but I expected the first draft to be closer to what we wanted. Review collected by and hosted on G2.com.