Copilot said: I like Orum because it's extremely user-friendly and packed with features that help maximize productivity. One of my favorite aspects is the variety of dialing options, such as the Parallel Dialer and Power Dialer, which allow me to connect with more prospects in less time. The ability to use local presence and different phone numbers based on a prospect's region has also helped improve my connection rates significantly.

I also appreciate how seamlessly Orum integrates with tools like Salesforce and Salesloft, making it easy to keep records updated and stay organized without adding extra administrative work. Beyond the dialing capabilities, the insights and analytics are incredibly valuable. Being able to track connect rates, call outcomes, productivity metrics, and overall performance helps me identify what's working and where I can improve.

Overall, Orum has helped me become more efficient with my outreach, increase meaningful conversations, and spend more time engaging with prospects rather than manually managing the dialing process. It's been a great tool for improving both productivity and results. Review collected by and hosted on G2.com.

I think the biggest challenge with Orum was the initial learning curve, especially getting comfortable speaking immediately after hearing the beep when someone answers. At first, it can feel a little unnatural compared to traditional dialing, but like any new platform, it takes time and practice to build that rhythm and become familiar with the system.

Once I got past that adjustment period, the platform became much easier to use and fit naturally into my workflow. There are occasional situations where call connections can catch you off guard, especially when you're moving quickly between conversations, but that's part of the learning process. The benefits and efficiencies Orum provides far outweigh those minor challenges.

Overall, I've been very satisfied with the platform. The dialing capabilities, integrations, analytics, and time savings have had a positive impact on my productivity, and I haven't experienced any major issues beyond the normal ramp-up period that comes with learning a new tool. Review collected by and hosted on G2.com.

Orum is a very easy way for our sales reps to increase their outbound dial numbers. It connects direct to Salesforce, and engagement tools like Salesloft so that reps can pull in their contact lists seamlessly.

This has significantly increased the # of dials and the quality of those dials for our teams that are outbounding consistently. Not only can we see the numbers improve, but it gives us visibility into what is working and not working when it comes to talk tracks and handling objections. Review collected by and hosted on G2.com.

There haven't been very many downsides to using Orum - it is seamless to set up, and as long as your reps invest a small amount of time in learning how to effectively use it, it works very well for our team! Review collected by and hosted on G2.com.

Orum makes outbound calling far more efficient by helping reps spend less time dialing and more time in live conversations. The platform is intuitive, consistently reliable, and integrates naturally into the sales workflow without adding unnecessary complexity. Onboarding and support have been strong as well; Jessica and the broader team are responsive, knowledgeable, and genuinely easy to work with. Review collected by and hosted on G2.com.

One area for improvement is that setup and workflow tuning can take some time before everything feels fully optimized. Once configured, though, the platform is straightforward, and the support team is very helpful when questions come up. Review collected by and hosted on G2.com.

Efficiency and increased output and results. Dials per week increased by 39%, connect rate increased by 150%, and conversations per day increased by 250%. I love the Virtual Salesfloor: it creates a live, collaborative calling environment where reps can see who’s actively dialing, listen in on calls, provide feedback, and drive team momentum—replicating the energy of an in-office sales pit. I also like the “When to Call” Analytics: it leverages historical call data to pinpoint optimal outreach times and improve effectiveness by showing when prospects are most receptive to calls. Lastly, I really appreciate our Customer Success Manager and Account Manager; it’s been a great partnership. Review collected by and hosted on G2.com.

It’s not best practice to use Parallel Dialer (Dials multiple numbers at once (simultaneously), using AI to detect when a real human picks up and instantly routes the call to the rep) to call more than a few contacts at a time, because it can actually hurt results. Teams can end up over-rotating on this feature, and once that habit forms, it’s hard to break. Also, sometimes it’s difficult to reproduce technical issues after they’ve already passed make it hard to report to tech support. Review collected by and hosted on G2.com.

Orum has been one of the best investments we've made for our SDR organization. It has fundamentally changed the way our team approaches outbound prospecting and has had a measurable impact on activity levels, conversations, meetings, and ultimately pipeline creation. Review collected by and hosted on G2.com.

there is nothing I can say here- there are features I am excited about in the future with AI Review collected by and hosted on G2.com.

The connect rates are higher than on many other platforms that my teams have used, and Boost Connect helps get us in front of the prospects we’re trying to reach. The analytics are excellent for tracking progress and growth, and the coaching tools are really starting to come together. Review collected by and hosted on G2.com.

The UI still has room to grow and can feel a bit glitchy at times. I also think it would benefit from more native integrations, or at least more open API options. Review collected by and hosted on G2.com.

I like how I can rotate through several numbers and track my connection rate on each one, which ultimately allows me to have a really good connection rate. Call feedback is also very helpful, reviewing conversations and adding to my talk track. Review collected by and hosted on G2.com.

Only improvement I could think of is to be able to better re-organise my call list and the order I dial through, instead of cancelling one's I want to call later. Review collected by and hosted on G2.com.

I’ve tried a lot of tools in this space over the years, so when I say I’ve been impressed with Orum, I mean it with actual comparison points.

The number swapping is really strong and makes a noticeable difference in connect rates. The HubSpot sync is solid, and the analytics give us visibility we didn’t have before. We also use the AI roleplays and scorecards with our ~30 BDRs, and they’ve been a genuinely useful coaching tool. Reps will often reference how it helped them. Managers get something concrete to coach from. It drives good habits at scale. Review collected by and hosted on G2.com.

One thing I’d love to see: a floating widget or plugin that lives inside the CRM so reps can click to dial without switching contexts. Small friction, but it adds up. Review collected by and hosted on G2.com.

Orum is extremely to easy and has the ability to integrate with Gong Engage and Salesforce. The boost connect feature hows allowed me to book meetings with prospects I have been calling for weeks! I also love that I can "Live Listen" to my teammates calls. Review collected by and hosted on G2.com.

Sometimes it moves to quickly for me, but I need to get better at hitting the "pause button" so I can take a break. Review collected by and hosted on G2.com.

What I love most is how much it cuts out the dead time. Instead of manually dialing, listening to ringtones, and hitting voicemail boxes, Orum handles all of that in the background. It lets me actually focus on the best part of the job—having real, live conversations with prospects. Review collected by and hosted on G2.com.

The parallel dialing can sometimes be a double-edged sword. When two people pick up at the exact same time, you have to 'drop' one of them, which always feels like a missed opportunity. It definitely forces you to think fast on your feet, but I hate knowing I missed a potential live connect. Review collected by and hosted on G2.com.