Orders.co Reviews & Product Details

Orders.co is an all-in-one restaurant operating system that combines POS, payment processing, commission-free online ordering, loyalty programs, delivery orchestration, and menu management on a single platform. Built for independent and multi-location restaurants looking to unify their tech stack and reduce reliance on third-party delivery platforms and their associated fees. Restaurant POS Orders.co's POS system handles in-store orders and payment processing and is fully synced with online orders, so restaurants never manage two separate systems. Payment Processing Integrated payment processing across in-store and online orders, with no need for separate payment providers. Menu Management Orders.co's Master Menu Management system gives restaurants complete control over all their menus in one place. Menu Sync™ links all menus to a single Master Menu, keeping them uniform across every connected platform — saving time and reducing errors. Orders Consolidation Orders.co consolidates all live delivery apps into one dashboard and device, eliminating the need for staff to bounce between multiple tablets. AI-Powered Delivery Dispatch Orders.co automatically routes each order to the best available delivery partner in real time, switches to backup providers when one is at capacity, and recovers failed deliveries by rerouting on the fly — so restaurants don't lose orders when a driver falls through. Commission-Free Ordering Website Restaurants can set up their own branded, commission-free ordering website in minutes. Orders.co's support team helps build the Master Menu, then automatically generates a personalized website — giving customers a direct ordering option with built-in loyalty rewards to increase repeat business. Loyalty Programs Built-in loyalty and rewards tools help restaurants turn one-time delivery-app customers into repeat direct customers. Reporting A full reporting suite available to restaurants of any size — sales statistics, top-selling items, and hourly reports from one dashboard. QR Menu Maker Create a digital menu with a QR code to eliminate the need for printed menus. Customers scan the code and browse the menu instantly. Local Listing Optimization Orders.co helps restaurants optimize their presence on Google, Yelp, and other local search platforms to improve visibility and discovery.

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Overview by

Lucy Sargsyan

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G

Verified User

Small-Business (50 or fewer emp.)

10/4/2026

"Failed to Boost Traffic Despite Integration"

2.5/5

What do you like best about Orders.co?

I like that Orders.co has integrated systems working together for website management and keeping track of reviews. It makes handling all my ordering systems, including third-party apps and my website, more cohesive than before. Also, the initial setup was pretty easy because they uploaded my menu from my website, so there wasn't a lot of hassle, which was easier than when I first signed up with TouchBistro. Review collected by and hosted on G2.com.

What do you dislike about Orders.co?

I feel like Orders.co hasn't really solved the issues I wanted. It was supposed to increase my website traffic and online presence, but I haven't seen those benefits. I've been using it for a year, but comparing my numbers from before and after, there hasn't been any change. The system is supposed to drive traffic through its integrated features, but that traffic increase hasn't happened. It doesn't work as intuitively as it should, and the team should focus more on increasing traffic and addressing inconsistencies. Review collected by and hosted on G2.com.

DC

Dr Samita C.

Director

Small-Business (50 or fewer emp.)

5/21/2024

Guest users or non-business users of the software, not included in G2 scores.

"Order review"

4/5

What do you like best about Orders.co?

The website is very easy to use with the flexibility of ordering from different places. Review collected by and hosted on G2.com.

What do you dislike about Orders.co?

I dislike the order list was small and there were not more options available. Review collected by and hosted on G2.com.

AS

Abhay S.

Small-Business (50 or fewer emp.)

7/27/2023

"The best all-in-one delivery and marketing platform!!"

5/5

What do you like best about Orders.co?

Best part is that Orders.co setup is free of charge. Hence a very economical platform at first place to test for a user satisfaction factor. In addition, it provides an All-In-One device option; equipped with an integrated tablet and ticket printer. Review collected by and hosted on G2.com.

What do you dislike about Orders.co?

Few partners/vendors being catered to at the moment, hence limitations at present for its effectiveness and user satisfaction level. Major test will be when more and more restaurants try this platform and submit their feedback reviews. Review collected by and hosted on G2.com.

What problems is Orders.co solving and how is that benefiting you?

As everything now is in one device and one can easily keep track of their orders and their statuses, it is actually a very user-friendly platform. Furthermore, daily reporting is easy and simplified for all your orders. Having everything in one place removes the headaches of multiple tablets and helps ease the learning process for new employees. Review collected by and hosted on G2.com.