# OrderLogix Reviews **Vendor:** OrderLogix Order Management **Category:** [Order Management Software](https://www.g2.com/categories/order-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 14 ## About OrderLogix With OrderLogix, you can fine tune business processes and automate the flow of orders, freeing you up to find new ways to service customers better than ever from anywhere. ## OrderLogix Reviews ### 1. Great wonderful experience using the order Logix, it is all in one tool to monitor the entire order **Rating:** 3.5/5.0 stars **Reviewed by:** Pradip J. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2023 **What do you like best about OrderLogix?** It is a very useful tool to monitor the entire order and has lots of options to make modifications, check the inventory, availability and to a mutual interaction with the customer **What do you dislike about OrderLogix?** There are a couple of downsides such as sometimes occurs the server glitches, and design of the tool is quite old and there is no animation that indicates if action is being processed **What problems is OrderLogix solving and how is that benefiting you?** Since being a customer service agent for the year, it is nice to have a tool that monitors and provides instant access to all the modifications of the existing order, it makes things quite easy to navigate ### 2. The best application for customer's order information with all the details **Rating:** 5.0/5.0 stars **Reviewed by:** Kunjan C. | Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2022 **What do you like best about OrderLogix?** It is very easy to use and also it has the best features to get all the information of customer's order on a single click it is a user-friendly application. **What do you dislike about OrderLogix?** I am working for a long time on order Logix and I have not found a downside in comparison to the same type of applications. I have observed some bugs but now it gets updated with great features and issues have been resolved already. **What problems is OrderLogix solving and how is that benefiting you?** OrderLogix is a kind of an encyclopedia of the customer's account where we can find all the order-related information. For example the customer's purchase history along with all the transactions and the order's current status including tracking details of the current order. ### 3. Amazing choice to store the order details **Rating:** 5.0/5.0 stars **Reviewed by:** Jayesh P. | Administrative Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about OrderLogix?** Orderlogix (OLX) works very smoothly without any issues. We are into an online business, and it helps to store all the order details in a single tool. I am delighted with the performance of this software. Assisting the clients becomes super easy with this handy software. **What do you dislike about OrderLogix?** All the primary features provided by this software are unique. However, I would like to highlight some lagging issues, but that also depends on the system's RAM, etc. Apart from that, they can make the user interface even better. **Recommendations to others considering OrderLogix:** I highly recommend this software to users looking for an exceptional tool to store the data. It provides easy-to-use features. Apart from that, maintaining the data is very simple on this software. It will definitely give you value for money. **What problems is OrderLogix solving and how is that benefiting you?** It helps to store clients and order details at a particular place. We can quickly locate that information by just their name or email address. We are into an online business, and this software is beneficial for us in our day-to-day tasks. Also, it is helpful to locate the different campaigns in our company. Overall, it has excellent features, and it is one of the best software for storing data. The best thing about OLX is it is faster to load the information compared to other traditional software. It is an excellent asset to our company as all the communications with the clients are stored in this software. I am happy using this software. ### 4. OrderLogix Review **Rating:** 4.5/5.0 stars **Reviewed by:** Anmol J. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2021 ### 5. OrderLogix (OLX) is a fantastic software for storing business information **Rating:** 5.0/5.0 stars **Reviewed by:** Jaikishan N. | Customer Service Representative, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about OrderLogix?** It is not only fast but convenient and easy to use as well. We are long-time OLX users, and I would say that it is the best software in the market. You will never face any issues, and the features are the latest ones. I also love the design which is simple and unique. **What do you dislike about OrderLogix?** It is disappointing that every week it goes to maintenance. We are an e-Commerce company, and Sunday is also an important day for us, but OLX goes to maintenance on every Sunday. I hope this issue gets resolved soon. **Recommendations to others considering OrderLogix:** I highly recommend OLX to all businesses looking to store their valuable order information. It is excellent software with all the latest features. It will surely give you value for money. If you are looking for the best software to store all the client information in one place and want it secured, OLX is for you. I would also like to recommend OLX to all my colleagues from other organizations. It will put your work at ease and gradually, it will also increase your productivity which is a great thing. **What problems is OrderLogix solving and how is that benefiting you?** Ever since we started using OLX, our productivity has increased a lot. We are thankful for this software to store all the client information in one place, and when required, we can access that information. It is a fast and easy software that everyone can use. I am happy to use this software daily. ### 6. Phenomenal **Rating:** 5.0/5.0 stars **Reviewed by:** Aishwarya S. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about OrderLogix?** Order logic is the perfect platform for the record of the customers and their data entry and order entry. It is very easy to keep a neat and systemically reocrd. **What do you dislike about OrderLogix?** Till now everything is working great and there us no such thing to dislike. **Recommendations to others considering OrderLogix:** For your business and for the good records of customers this one is great. A must use application **What problems is OrderLogix solving and how is that benefiting you?** The biggest issue earlier we faced was that to figure out which person has worked on which task but after Order logix it named every person who have worked on in Cs Notes which is pretty amazing thing ### 7. Orderlogix (OLX) is an amazing software for client information **Rating:** 5.0/5.0 stars **Reviewed by:** Gauri M. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about OrderLogix?** Orderlogix (OLX) is fast, and the results are outstanding. It is fast in loading client information and puts your work at ease. It collects all the details of the orders at one particular place, which is a great thing. Apart from that, it is a very efficient software. **What do you dislike about OrderLogix?** Sunday is an important day for us, and this software goes under maintenance every Sunday. Eventually, the software starts working, but we have to wait for 30-40 minutes for it. We are hopeful that the developers will resolve this thing. And one more thing is it asks to change the password every 30 days. I believe they should not ask to change the password within 30 days. **Recommendations to others considering OrderLogix:** We have been longtime OLX users, and we are delighted with the performance. I would like to recommend Orderlogix to all the companies looking for software that helps to collect client information. It is extremely fast and stores all the information of our clients. If you are mainly in the e-commerce business and looking for the best software for your orders, we highly recommend checking OLX. And the support is also good by them. **What problems is OrderLogix solving and how is that benefiting you?** Our business runs mainly on this software, and we are delighted to use this software. We have been a longtime user of this software ever since our e-commerce business started, and we would like to share that it is beneficial in storing and collecting the data of our orders. It helps a lot in our business to keep the details of our orders. ### 8. OrderLogix tool review **Rating:** 5.0/5.0 stars **Reviewed by:** Barkha C. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about OrderLogix?** The best thing I like about this tool is it is very useful in e-commerce and multichannel retail markets. This tool is very easy to operate and is often used in customer service industries. **What do you dislike about OrderLogix?** There is nothing to dislike about this tool, as mentioned. Every tool we use in customer service should be user-friendly, and same this tool works as a great asset to companies. **What problems is OrderLogix solving and how is that benefiting you?** While using this tool, we can quickly locate a customer's details, order details, and with the help of these details, we can verify further information that has to be shared with the customers. ### 9. Order Logix is one of the best Software to manage your data **Rating:** 5.0/5.0 stars **Reviewed by:** Aliyazar A. | CSR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2022 **What do you like best about OrderLogix?** I am working as a Customer Service Representative, and we are using Order Logix daily. We use it to manage our customer data; it's very easy to handle and compatible for our work. **What do you dislike about OrderLogix?** There is nothing to dislike about this software as it has worked fluently and adequately till now; I would love to share any feedback if further, I will face any issues with the product. **Recommendations to others considering OrderLogix:** If you are working for customer support its the best software to use **What problems is OrderLogix solving and how is that benefiting you?** When we take the customers call and meanwhile to verify their identity and their order history we need to check it from Order Logix, it works faster and helps us resolve the customer's query quickly by validating the whole scenario ### 10. OrderLogix (OLX) is an amazing choice for client information **Rating:** 5.0/5.0 stars **Reviewed by:** Steven C. | Customer Service Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2021 **What do you like best about OrderLogix?** OrderLogix (OLX) is simple and easy to use. We complete all our day to day tasks with the help of this amazing software. The best thing is client's information is displayed in parts so it is easy to access all the information using OLX. I love the design as it is very simple. **What do you dislike about OrderLogix?** They should provide multi-user support as we require it sometimes. Also, we are unable to find the information sometimes even when we have all the client details available with us. It becomes hard to find the information and I believe the developers will resolve this issue in the next update of OLX. **Recommendations to others considering OrderLogix:** I highly recommend OrderLogix to all customers/companies looking for data management software. It is effortless to use, and there is no product training required. If you are looking for the best data management software, OLX is an excellent choice. I also want to recommend OLX to my colleagues and senior whom I know in other organizations. It will surely give you the value for money and you will enjoy the speed how quickly it resolves the queries. **What problems is OrderLogix solving and how is that benefiting you?** We are very happy using OrderLogix as it resolves all the queries related to our e-commerce business. It simplifies our work to escalate the issue, resolved client's queries and manage the business smoothly. It is easy to make changes to any orders we receive on our e-commerce business. I would like to share that I love the option which OLX offers that is to add the notes of the conversation. So, whenever you receive any repetative client, you can check the information based on the previous entries. ### 11. OrderLogix (OLX) is an ultimate software for client information **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin G. | Customer Service Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about OrderLogix?** It works very fast, and the best thing is it is very efficient. All the information of the client gets segregated into parts, so it becomes easier to access the functions in OrderLogix (OLX). It simplifies our work to process the queries related to e-commerce operations. I love that the design of OrderLogix which is very simple and clean. **What do you dislike about OrderLogix?** Multiple windows for more than 1 customers should be included as sometimes, we as a company have a requirement to check the details of more than 1 customer at a time. And sometimes, it becomes hard to find the client information even when we have all the details available. **Recommendations to others considering OrderLogix:** It's beautiful and fast software and most recommended for Contact centers. I highly recommend Orderlogix to all the organizations involved with e-commerce operations. If you are looking for the best software that can locate all the client details for you and makes it easier for you to work on the client queries, OrderLogix (OLX) is highly recommend for you. We are very satisfied using OLX for almost a year now. **What problems is OrderLogix solving and how is that benefiting you?** I have been using Orderlogix for a year now, and it's excellent software overall. We use OrderLogix at our company for operations related to e-commerce, and we all love using it. The best feature of OLX is it gives an option to add the notes of the conversation we had with the client/customer. If you have a repetitive client, you can easily access the previous conversation through OLX. We process most client requests using OLX as it is effortless to edit the orders and make any changes. ### 12. Easy to use and faster services **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin J. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about OrderLogix?** The work speed and the safety. I have been working on OLX for a long and the working seed they provide is something awesomely good. Overall experiences with OLX have been great. 10/10 in Data safety. **What do you dislike about OrderLogix?** Nothing to complain about, as mentioned my experiences have been great until now. **Recommendations to others considering OrderLogix:** companies like handling data (datawork), customer service, online supplies should try OLX once and you will find data handling much easier. **What problems is OrderLogix solving and how is that benefiting you?** We use OLX on daily basis for data handling, customer service, and handling customers' purchase data and OLx has always been a great help in maintaining the data. ### 13. Great tool for my line of work **Rating:** 4.5/5.0 stars **Reviewed by:** Sreebash D. | Customer service representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about OrderLogix?** I work as a CSR and this tool has been the best tool I have used to date. It is easy to use and navigate. **What do you dislike about OrderLogix?** the only thing that is least helpful is only that there are too many options **What problems is OrderLogix solving and how is that benefiting you?** We do use OrderLogix to keep track orde customers order history as well as the account information along with the employee list ### 14. It's a bit old school but totally open platform. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about OrderLogix?** It gives you the access to all the aspects of an account and enables you to edit/update almost all the details **What do you dislike about OrderLogix?** Report management still needs to be worked upon **Recommendations to others considering OrderLogix:** NA **What problems is OrderLogix solving and how is that benefiting you?** Managing an account with utter ease is the most crucial benefit one could ever ask for - [View OrderLogix pricing details and edition comparison](https://www.g2.com/products/orderlogix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+10%3A05%3A29+-0500&secure%5Bsession_id%5D=209f8444-51b0-4dc9-8dbc-ae4612be886a&secure%5Btoken%5D=481db82f99532e333cd3d3964d8a3c20683425ca5205e06921d555c384e3b1dc&format=llm_user) ## OrderLogix Features **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction ## Top OrderLogix Alternatives - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (369 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,711 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (327 reviews)