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OrderLogix Reviews & Product Details

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Pradip J.

Customer Service Representative

Small-Business (50 or fewer emp.)

1/30/2023

"Great wonderful experience using the order Logix, it is all in one tool to monitor the entire order"

3.5/5

What do you like best about OrderLogix?

It is a very useful tool to monitor the entire order and has lots of options to make modifications, check the inventory, availability and to a mutual interaction with the customer Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

There are a couple of downsides such as sometimes occurs the server glitches, and design of the tool is quite old and there is no animation that indicates if action is being processed Review collected by and hosted on G2.com.

Kunjan C.

Customer Support

Mid-Market (51-1000 emp.)

7/1/2022

"The best application for customer's order information with all the details"

5/5

What do you like best about OrderLogix?

It is very easy to use and also it has the best features to get all the information of customer's order on a single click it is a user-friendly application. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

I am working for a long time on order Logix and I have not found a downside in comparison to the same type of applications. I have observed some bugs but now it gets updated with great features and issues have been resolved already. Review collected by and hosted on G2.com.

Jayesh P.

Administrative Assistant

Enterprise (> 1000 emp.)

1/7/2022

"Amazing choice to store the order details"

5/5

What do you like best about OrderLogix?

Orderlogix (OLX) works very smoothly without any issues. We are into an online business, and it helps to store all the order details in a single tool. I am delighted with the performance of this software. Assisting the clients becomes super easy with this handy software. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

All the primary features provided by this software are unique. However, I would like to highlight some lagging issues, but that also depends on the system's RAM, etc. Apart from that, they can make the user interface even better. Review collected by and hosted on G2.com.

Recommendations to others considering OrderLogix:

I highly recommend this software to users looking for an exceptional tool to store the data. It provides easy-to-use features. Apart from that, maintaining the data is very simple on this software. It will definitely give you value for money. Review collected by and hosted on G2.com.

What problems is OrderLogix solving and how is that benefiting you?

It helps to store clients and order details at a particular place. We can quickly locate that information by just their name or email address. We are into an online business, and this software is beneficial for us in our day-to-day tasks. Also, it is helpful to locate the different campaigns in our company. Overall, it has excellent features, and it is one of the best software for storing data. The best thing about OLX is it is faster to load the information compared to other traditional software. It is an excellent asset to our company as all the communications with the clients are stored in this software. I am happy using this software. Review collected by and hosted on G2.com.

Anmol J.

Customer Service Representative

Mid-Market (51-1000 emp.)

12/20/2021

"OrderLogix Review"

4.5/5

Jaikishan N.

Customer Service Representative

Enterprise (> 1000 emp.)

9/30/2021

"OrderLogix (OLX) is a fantastic software for storing business information"

5/5

What do you like best about OrderLogix?

It is not only fast but convenient and easy to use as well. We are long-time OLX users, and I would say that it is the best software in the market. You will never face any issues, and the features are the latest ones. I also love the design which is simple and unique. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

It is disappointing that every week it goes to maintenance. We are an e-Commerce company, and Sunday is also an important day for us, but OLX goes to maintenance on every Sunday. I hope this issue gets resolved soon. Review collected by and hosted on G2.com.

Recommendations to others considering OrderLogix:

I highly recommend OLX to all businesses looking to store their valuable order information. It is excellent software with all the latest features. It will surely give you value for money. If you are looking for the best software to store all the client information in one place and want it secured, OLX is for you. I would also like to recommend OLX to all my colleagues from other organizations. It will put your work at ease and gradually, it will also increase your productivity which is a great thing. Review collected by and hosted on G2.com.

What problems is OrderLogix solving and how is that benefiting you?

Ever since we started using OLX, our productivity has increased a lot. We are thankful for this software to store all the client information in one place, and when required, we can access that information. It is a fast and easy software that everyone can use. I am happy to use this software daily. Review collected by and hosted on G2.com.

Aishwarya S.

Mid-Market (51-1000 emp.)

12/15/2021

"Phenomenal"

5/5

What do you like best about OrderLogix?

Order logic is the perfect platform for the record of the customers and their data entry and order entry. It is very easy to keep a neat and systemically reocrd. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

Till now everything is working great and there us no such thing to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering OrderLogix:

For your business and for the good records of customers this one is great. A must use application Review collected by and hosted on G2.com.

What problems is OrderLogix solving and how is that benefiting you?

The biggest issue earlier we faced was that to figure out which person has worked on which task but after Order logix it named every person who have worked on in Cs Notes which is pretty amazing thing Review collected by and hosted on G2.com.

Gauri M.

Customer Service Representative

Mid-Market (51-1000 emp.)

9/22/2021

"Orderlogix (OLX) is an amazing software for client information"

5/5

What do you like best about OrderLogix?

Orderlogix (OLX) is fast, and the results are outstanding. It is fast in loading client information and puts your work at ease. It collects all the details of the orders at one particular place, which is a great thing. Apart from that, it is a very efficient software. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

Sunday is an important day for us, and this software goes under maintenance every Sunday. Eventually, the software starts working, but we have to wait for 30-40 minutes for it. We are hopeful that the developers will resolve this thing. And one more thing is it asks to change the password every 30 days. I believe they should not ask to change the password within 30 days. Review collected by and hosted on G2.com.

Recommendations to others considering OrderLogix:

We have been longtime OLX users, and we are delighted with the performance. I would like to recommend Orderlogix to all the companies looking for software that helps to collect client information. It is extremely fast and stores all the information of our clients. If you are mainly in the e-commerce business and looking for the best software for your orders, we highly recommend checking OLX. And the support is also good by them. Review collected by and hosted on G2.com.

What problems is OrderLogix solving and how is that benefiting you?

Our business runs mainly on this software, and we are delighted to use this software. We have been a longtime user of this software ever since our e-commerce business started, and we would like to share that it is beneficial in storing and collecting the data of our orders. It helps a lot in our business to keep the details of our orders. Review collected by and hosted on G2.com.

Barkha C.

Customer Service Representative

Mid-Market (51-1000 emp.)

12/24/2021

"OrderLogix tool review"

5/5

What do you like best about OrderLogix?

The best thing I like about this tool is it is very useful in e-commerce and multichannel retail markets. This tool is very easy to operate and is often used in customer service industries. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

There is nothing to dislike about this tool, as mentioned. Every tool we use in customer service should be user-friendly, and same this tool works as a great asset to companies. Review collected by and hosted on G2.com.

Aliyazar A.

CSR

Small-Business (50 or fewer emp.)

1/13/2022

"Order Logix is one of the best Software to manage your data"

5/5

What do you like best about OrderLogix?

I am working as a Customer Service Representative, and we are using Order Logix daily. We use it to manage our customer data; it's very easy to handle and compatible for our work. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

There is nothing to dislike about this software as it has worked fluently and adequately till now; I would love to share any feedback if further, I will face any issues with the product. Review collected by and hosted on G2.com.

Recommendations to others considering OrderLogix:

If you are working for customer support its the best software to use Review collected by and hosted on G2.com.

What problems is OrderLogix solving and how is that benefiting you?

When we take the customers call and meanwhile to verify their identity and their order history we need to check it from Order Logix, it works faster and helps us resolve the customer's query quickly by validating the whole scenario Review collected by and hosted on G2.com.

Steven C.

Customer Service Executive

Mid-Market (51-1000 emp.)

8/27/2021

"OrderLogix (OLX) is an amazing choice for client information"

5/5

What do you like best about OrderLogix?

OrderLogix (OLX) is simple and easy to use. We complete all our day to day tasks with the help of this amazing software. The best thing is client's information is displayed in parts so it is easy to access all the information using OLX. I love the design as it is very simple. Review collected by and hosted on G2.com.

What do you dislike about OrderLogix?

They should provide multi-user support as we require it sometimes. Also, we are unable to find the information sometimes even when we have all the client details available with us. It becomes hard to find the information and I believe the developers will resolve this issue in the next update of OLX. Review collected by and hosted on G2.com.

Recommendations to others considering OrderLogix:

I highly recommend OrderLogix to all customers/companies looking for data management software. It is effortless to use, and there is no product training required. If you are looking for the best data management software, OLX is an excellent choice. I also want to recommend OLX to my colleagues and senior whom I know in other organizations. It will surely give you the value for money and you will enjoy the speed how quickly it resolves the queries. Review collected by and hosted on G2.com.

What problems is OrderLogix solving and how is that benefiting you?

We are very happy using OrderLogix as it resolves all the queries related to our e-commerce business. It simplifies our work to escalate the issue, resolved client's queries and manage the business smoothly. It is easy to make changes to any orders we receive on our e-commerce business. I would like to share that I love the option which OLX offers that is to add the notes of the conversation. So, whenever you receive any repetative client, you can check the information based on the previous entries. Review collected by and hosted on G2.com.