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# Oracle MICROS Simphony vs Restroworks Restaurant POS Comparison - What are their main differences?

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Oracle MICROS SimphonyRestroworks Restaurant POS[+ Add Product](#)

Reviews

**Oracle MICROS Simphony** [

3.6/5(9)

](https://www.g2.com/products/oracle-micros-simphony/reviews#reviews)

**Restroworks Restaurant POS** [

4.8/5(1,357)

](https://www.g2.com/products/restroworks-restaurant-pos/reviews#reviews)

Pricing

**Oracle MICROS Simphony**
No pricing available

**Restroworks Restaurant POS**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Oracle MICROS Simphony**
Not enough reviews yet

**Restroworks Restaurant POS**
1 month

Based on 140 responses

Return on Investment

**Oracle MICROS Simphony**
Not enough reviews yet

**Restroworks Restaurant POS**
7 months

Based on 105 responses

Perceived Cost

**Oracle MICROS Simphony**
Not enough reviews yet

**Restroworks Restaurant POS**
$$$$$

Average Discount

**Oracle MICROS Simphony**
Not enough reviews yet

**Restroworks Restaurant POS**
9%

Pros & Cons

**Oracle MICROS Simphony**
Not enough data

**Restroworks Restaurant POS**
[
Ease of Use (169)
](https://www.g2.com/products/restroworks-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1341294&qs=pros-and-cons#reviews)[
Customer Support (117)
](https://www.g2.com/products/restroworks-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1341211&qs=pros-and-cons#reviews)[
Poor Customer Support (23)
](https://www.g2.com/products/restroworks-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1340724&qs=pros-and-cons#reviews)[
Poor Support Access (20)
](https://www.g2.com/products/restroworks-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1340945&qs=pros-and-cons#reviews)

Integrations

**Oracle MICROS Simphony**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_824c51880800ca5abaeb2b2ac71cf3a3/birchstreet.png "Product Avatar Image")

BirchStreet

](https://www.g2.com/products/birchstreet/reviews)[
View all
](https://www.g2.com/products/oracle-micros-simphony/integrations)

**Restroworks Restaurant POS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a02068e036f950d6812a6a542eb2cec/hotelogix.png "Product Avatar Image")

Hotelogix

](https://www.g2.com/products/hotelogix/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_16cf4fb315187bdfc29597bd309006e4/paytm-business.png "Product Avatar Image")

Paytm Business

](https://www.g2.com/products/paytm-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e58acc99e7a9e28ff4bcc25127d0f1ee/pinelabs.png "Product Avatar Image")

PineLabs

](https://www.g2.com/products/pinelabs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cd86c78b8db692fe498592eb5772dc49/qlu-ai.jpg "Product Avatar Image")

QLU.ai

](https://www.g2.com/products/qlu-ai/reviews)[
View all
](https://www.g2.com/products/restroworks-restaurant-pos/integrations)

Screenshots

**Oracle MICROS Simphony**
No screenshot available

**Restroworks Restaurant POS**
 ![Restroworks Restaurant POS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/141149/Restroworks-dashboard.png)

Ratings

Meets Requirements

**Oracle MICROS Simphony**

7.8

7.86

**Restroworks Restaurant POS**

9.5

9.5966

Ease of Use

**Oracle MICROS Simphony**

6.9

6.97

**Restroworks Restaurant POS**

9.6

9.61,057

Ease of Setup

**Oracle MICROS Simphony**
Not enough data

**Restroworks Restaurant POS**

9.6

9.6707

Ease of Admin

**Oracle MICROS Simphony**
Not enough data

**Restroworks Restaurant POS**

9.4

9.4379

Quality of Support

**Oracle MICROS Simphony**

5.7

5.75

**Restroworks Restaurant POS**

9.5

9.5980

Has the product been a good partner in doing business?

**Oracle MICROS Simphony**
Not enough data

**Restroworks Restaurant POS**

9.5

9.5373

Product Direction (% positive)

**Oracle MICROS Simphony**

4.2

4.26

**Restroworks Restaurant POS**

9.6

9.6820

Features

Restaurant POS[Hide 88 FeaturesShow 88 Features](javascript:void(0);)

8.7

5

9.5

544

Administration

Menu Building

Not enough data

9.5(won by default)

461

Inventory Management

Not enough data

9.1(won by default)

378

Employee Scheduling

Not enough data

9.2(won by default)

302

Accounting

Not enough data

9.3(won by default)

361

Reporting & Analytics

Not enough data

9.5(won by default)

471

Loyalty Management

Not enough data

9.1(won by default)

239

Real-Time Reporting

Not enough data

10.0(won by default)

5

Reporting & Statistics

Not enough data

10.0(won by default)

5

Retail Inventory Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Layaway Management

Not enough data

Not enough data

Delivery Management

Not enough data

Not enough data

Meal Service

Payment Gateway

8.7

5

9.4(won by 0.7)

320

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Table Management

Not enough data

9.5(won by default)

389

Check Adjustment

Not enough data

9.5(won by default)

380

Kitchen Tickets

Not enough data

9.6(won by default)

422

Takeout & Delivery

Not enough data

9.5(won by default)

421

Receipt Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Recipe Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Tips Management

Not enough data

Not enough data

Bar Tab Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Split Checks

Not enough data

Not enough data

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

API

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

For Bars/Clubs

Not enough data

Not enough data

Clock In/Out

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

For Restaurants

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Restaurant Business Intelligence & Analytics[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

9.7

174

Administration

Accounting

Not enough data

9.7(won by default)

129

Marketing Tools

Not enough data

9.8(won by default)

103

Employee Management

Not enough data

9.7(won by default)

111

Guest Profiles

Not enough data

9.8(won by default)

117

Analytics

Reports & Analytics

Not enough data

9.7(won by default)

154

Predictive Analytics

Not enough data

9.7(won by default)

117

Feedback Management

Not enough data

9.6(won by default)

112

Market Intelligence

Not enough data

9.6(won by default)

106

Restaurant Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

Not enough data

9.5

528

Platform Basics

Reporting

Not enough data

9.6(won by default)

374

Interoperability

Not enough data

9.5(won by default)

259

Real-Time Reporting

Not enough data

10.0(won by default)

7

Labor Cost Reporting

Not enough data

Not enough data

Back Office

Built-in Accounting

Not enough data

9.5(won by default)

266

Employee Management

Not enough data

9.3(won by default)

206

Real-Time Analytics

Not enough data

9.6(won by default)

305

Stock Management

Not enough data

9.2(won by default)

255

Order Management

Not enough data

9.2(won by default)

6

Reporting/Analytics

Not enough data

10.0(won by default)

11

Front of Office

Point of Sale (POS)

Not enough data

9.6(won by default)

411

Table Management

Not enough data

9.5(won by default)

329

Kitchen Ticketing

Not enough data

9.6(won by default)

366

Reservations

Not enough data

9.4(won by default)

233

Purchase Order Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Platform Data

Dashboard

Not enough data

9.5(won by default)

286

Activity Dashboard

Not enough data

Not enough data

Agentic AI - Restaurant Management

Autonomous Task Execution

Not enough data

9.0(won by default)

17

Multi-step Planning

Not enough data

9.4(won by default)

18

Cross-system Integration

Not enough data

9.6(won by default)

26

Adaptive Learning

Not enough data

9.7(won by default)

20

Natural Language Interaction

Not enough data

9.6(won by default)

19

Proactive Assistance

Not enough data

9.5(won by default)

23

Decision Making

Not enough data

9.9(won by default)

23

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

8.6(won by default)

32

AI Text-to-Speech

Not enough data

8.6(won by default)

31

Generative AI

Not enough data

Not enough data

Additional Functionality

Billing & Invoicing

Not enough data

9.4(won by default)

8

Reporting & Statistics

Not enough data

10.0(won by default)

10

Inventory Tracking

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

API

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Show 1 feature category with incomplete data

Cloud Kitchen Management[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Order Management

Multichannel Ordering

Not enough data

Not enough data

Menu Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Order Prioritization

Not enough data

Not enough data

Kitchen Logistics

Recipe Management

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

KDS Syncing

Not enough data

Not enough data

Platform

Sales Reporting & Analytics

Not enough data

Not enough data

Mobile Application

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Loyalty Programs

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Oracle MICROS Simphony](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bc66af681a595c376f3e524b998a9284/oracle-micros-simphony.png "Oracle MICROS Simphony")](https://www.g2.com/products/oracle-micros-simphony/reviews)

Oracle MICROS Simphony

Small-Business(50 or fewer emp.)

22.2%

Mid-Market(51-1000 emp.)

77.8%

Enterprise(\> 1000 emp.)

0%

[![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS")](https://www.g2.com/products/restroworks-restaurant-pos/reviews)

Restroworks Restaurant POS

Small-Business(50 or fewer emp.)

47.3%

Mid-Market(51-1000 emp.)

47.5%

Enterprise(\> 1000 emp.)

5.2%

Small-Business

(50 or fewer emp.)

22.2%

47.3%

Mid-Market

(51-1000 emp.)

77.8%

47.5%

Enterprise

(\> 1000 emp.)

0%

5.2%

Reviewers' Industry

[![Oracle MICROS Simphony](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bc66af681a595c376f3e524b998a9284/oracle-micros-simphony.png "Oracle MICROS Simphony")](https://www.g2.com/products/oracle-micros-simphony/reviews)
Oracle MICROS Simphony

Hospitality

44.4%

Food & Beverages

33.3%

Oil & Energy

11.1%

Electrical/Electronic Manufacturing

11.1%

‐

Other

0.0%

[![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS")](https://www.g2.com/products/restroworks-restaurant-pos/reviews)
Restroworks Restaurant POS

Restaurants

51.9%

Food & Beverages

23.4%

Hospitality

22.6%

Retail

0.5%

Food Production

0.5%

Other

1.0%

Alternatives

**Oracle MICROS Simphony Alternatives**

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Aloha Cloud
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Square Point of Sale
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 ![Restroworks Cloud Kitchen Management](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-cloud-kitchen-management.svg "Restroworks Cloud Kitchen Management")

[
Restroworks Cloud Kitchen...
](/products/restroworks-cloud-kitchen-management/reviews)

**Restroworks Restaurant POS Alternatives**

 ![Petpooja POSS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d1e2c6198acd09fbcfde183f976ddeb5/petpooja-poss.jpg "Petpooja POSS")

[
Petpooja POSS
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[
Square Point of Sale
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 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

[
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 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

## Oracle MICROS Simphony vs Restroworks Restaurant POS

- Reviewers felt that Restroworks Restaurant POS meets the needs of their business better than Oracle MICROS Simphony.
- When comparing quality of ongoing product support, reviewers felt that Restroworks Restaurant POS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Restroworks Restaurant POS over Oracle MICROS Simphony.