--- title: Oracle Commerce Reviews meta_title: 'Oracle Commerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 189 reviews by the users' company size, role or industry to find out how Oracle Commerce works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 189 scale: '5' date_modified: '2026-10-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Oracle Commerce Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

23 months

User Insights

Average based on 189 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

Oracle Commerce Reviews (189)

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Reviews

Oracle Commerce Reviews (189)

View 1 Video Reviews
4.0
189 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its flexible customization and scalability, which allow businesses to tailor their e-commerce solutions to meet specific needs. The platform's ability to integrate with existing systems and manage large volumes of data enhances its appeal for both B2B and B2C operations. However, many reviews note a steep learning curve and high cost of ownership as common challenges.

Pros & Cons

Generated from real user reviews
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Mariah S.
MS
Mariah S.
Assistant manager
Enterprise (> 1000 emp.)
"Using Oracle"
4.5/5
What do you like best about Oracle Commerce?

How easy it is to navigate. Setting it up on the registers were not a problem at all. It took me 3 days to train my entire team on the software. I thoroughly enjoyed it because of the quickness it provides for my clients in getting their transaction done so fast. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I am not able to delete their old address myself so I do not get confused. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Okay"
3.5/5
What do you like best about Oracle Commerce?

It is helpful as a tool to keep in touch within the business Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Its interface can be a bit clunky in comparison to other platforms Review collected by and hosted on G2.com.

Verified User in Oil & Energy
IO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Gas&oil"
5/5
What do you like best about Oracle Commerce?

Telephone directory of gas stations and gas for new entrepreneurs Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

You have to carefully watch what you put because if not, it takes you back to the beginning. Review collected by and hosted on G2.com.

HM
Heiko M.
Consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
"Ease of going global"
5/5
What do you like best about Oracle Commerce?

We recently implemented Oracle Commerce Cloud (OCC) for our customers. Our customers consist of B2C as well as a B2B interactions. OCC can be used to build online shops including payment gateways, inventory management, and fulfillment. It can also be integrated with many existing backend systems, such as ERP, CRM etc. OCC is part of the Oracle CX Suite, so it has connectors to Oracle Service Cloud and Oracle Marketing Cloud to just name two, which helps us to build a rich customer experience. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

No versioning of the code within the cloud. It needs to be done in external systems. Also, the code can be changed in the cloud, but then needs to be backported into the IDE and the version control system. This is something we wish could be more streamlined into an internal easy process. Review collected by and hosted on G2.com.

Jose Javier P.
JP
Jose Javier P.
Marketplace Product / Project / VMO Sr. Mgr.
Enterprise (> 1000 emp.)
"eCommerce Project Manager"
3/5
What do you like best about Oracle Commerce?

It is a robust solution, still you'll need an army of people to run it. Not intended for small or medium companies, this is a tool designed to work for huge retailers Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Implementation time and costs are up the roof, not the best combination. Compared to other platforms in the market this one feels out dated Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Oracle Commerce"
4/5
What do you like best about Oracle Commerce?

Anything you need, oracle can help you with! I never ever had a problem using Oracle Commerce, the SQL-like organization makes it easy for anyone that has a minimum of knowledge. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

The part that makes me sad about Oracle Commerce is that you have to use a completely different system to communicate... which makes things harder but still manageable Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"My experience with Oracle Commerce Cloud"
5/5
What do you like best about Oracle Commerce?

The best part is the customization one can achieve for their store. Regarding the category tree, categorization, and also being able to have multiple stores on the same site. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I don't like that much of the documentation is in English and Spanish-speaking people don't have access to all the information they could know. Review collected by and hosted on G2.com.

James S.
JS
James S.
Merchandising/Sales Assistant
Fine Art
Mid-Market (51-1000 emp.)
"Oracle Success"
4.5/5
What do you like best about Oracle Commerce?

I like that oracle is super user friendly. It is easy to navigate and very simple. Anyone would be able to use this software. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I really have no complaint about the program. I loved using it. Review collected by and hosted on G2.com.

VJ
venkat j.
software engineer
Small-Business (50 or fewer emp.)
"My Own Info"
5/5
What do you like best about Oracle Commerce?

multi-site and multichannel infrastructures, management of the product catalog, web content creation, collection of session data, pricing and promotions, processing of transactions, management of customer profiles and segments, and the creation of personalization strategies. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Nothing to describe on the Oracle Commerce Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Oracle"
3.5/5
What do you like best about Oracle Commerce?

It gives employees an easy way to clock in and out Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Often had too many downtime’s for uprgades Review collected by and hosted on G2.com.

Questions about Oracle Commerce? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity 6 months ago

What is Oracle Commerce used for?

0 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

23 months

Average Discount

17%

Oracle Commerce Comparisons
Oracle Commerce Features
Product Visualization
Recommendations / Personalization
Promotions and Discounts
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Payment Processing
Order Management
Omnichannel
Customer Service