--- title: Optum Advisory Services Reviews meta_title: 'Optum Advisory Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Optum Advisory Services works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 17 scale: '5' date_modified: '2026-11-11' parent_category: name: Health Services url: https://www.g2.com/categories/health-services ---

Optum Advisory Services Reviews & Provider Details

User Insights

Average based on 17 real user reviews.

Optum Advisory Services Reviews (17)

Reviews

Optum Advisory Services Reviews (17)

3.3
17 reviews
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Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Does the job for providers and patients"
4/5
What do you like best about Optum Advisory Services?

My main use for Optum Rx was obtaining prior authorization details for providers. I love the ease of the system, and from the employers who helped me a lot whenever I had some trouble. Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

There wasn't too much that I didn't like about this system. I loved all of the help that I received. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"It is a pleasant experience."
4.5/5
What do you like best about Optum Advisory Services?

I like that I can quickly view my account balance. Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

There is nothing that I dislike currently Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Optum was very helpful when discussing my coverage and benefits."
4/5
What do you like best about Optum Advisory Services?

The representatives were very helpful in being patient when researching how my benefits would cover services that I needed. Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

The only downside that I really found was that Optum was a 3rd party subsidy to my primary insurance. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Great tool to help get your prescriptions!"
4/5
What do you like best about Optum Advisory Services?

I like best the ease of using the software program for patients and their prescriptions. Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

I dislike that all patients don't qualify for this program Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Very easy to use"
4.5/5
What do you like best about Optum Advisory Services?

I like that it keeps track of everything and statments and is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

There is not too much to dislike but sometimes when using the site or app it does get finiky which can be annoying Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Lots of opportunities"
3.5/5
What do you like best about Optum Advisory Services?

Can be adapted to companies needs for staff to succeed Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

Waiting for IT to adjust software for employees to complete tasks Review collected by and hosted on G2.com.

Sayed Manzar H.
SH
Sayed Manzar H.
Business Development Executive
Enterprise (> 1000 emp.)
Originally submitted 12/6/2019
"Good experience with Optum rx"
5/5
What do you like best about Optum Advisory Services?

They are professional and transparent and data transfer is secure. Excellent service provider for benefits and reliable vendor. Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

For immediate coverage, plan administer should be allowed to call and update instead of manual update request. Review collected by and hosted on G2.com.

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GU
Guest User

What is OptumRx used for?

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Gary M.
GM
Gary Makus
•
Last activity about 6 years ago

try to phone them

Pricing

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