--- title: Optimum Payroll Reviews meta_title: 'Optimum Payroll Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Optimum Payroll works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 11 scale: '5' date_modified: '2026-09-23' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Optimum Payroll Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the exceptional customer support of Optimum Payroll, highlighting quick responses and expert assistance. (5 mentions)
Users highlight the ease of use of Optimum Payroll, finding it intuitive and straightforward for their needs. (5 mentions)
Users find the implementation ease of Optimum Payroll exceptional, facilitating quick setup and user-friendly operation. (3 mentions)
Users find the excellent customer service and support from technical staff and account managers very helpful. (2 mentions)
Users praise the ease of use and implementation of Optimum Payroll, enhancing overall payroll management for large teams. (2 mentions)
Users find the reporting function complex, making it difficult to access and manipulate needed data effectively. (3 mentions)
Users note the limited features of Optimum Payroll, often struggling to find necessary data and reports. (2 mentions)
Users find the report function difficult to use, describing Optimum Payroll as a bit outdated and non-intuitive. (1 mentions)
Users find the steep learning curve of Optimum Payroll challenging, suggesting better onboarding and tutorials for new users. (1 mentions)

Top Pros or Advantages of Optimum Payroll

Top Cons or Disadvantages of Optimum Payroll

Optimum Payroll Reviews (11)

Reviews

Optimum Payroll Reviews (11)

4.0
11 reviews
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NG
Nandasiri G.
IT consultant
Small-Business (50 or fewer emp.)
"optimum payroll"
4.5/5
What do you like best about Optimum Payroll?

support from the technical people and account managers are commendable. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

If they accommodate more Canadian tax rules and guidelines, it will be a better product for Canadian companies too. Review collected by and hosted on G2.com.

Alee  M.
AM
Alee M.
Marketing Strategist
Small-Business (50 or fewer emp.)
"Good, very useful program with excellent functions that are very helpful."
4/5
What do you like best about Optimum Payroll?

The customer support at Optimum Payroll is exceptional. Quick responses and expert assistance make troubleshooting a breeze. It's reassuring to know that I have reliable support to navigate any payroll challenges that may arise. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

The initial setup process in Optimum Payroll can be a bit intricate. Simplifying the onboarding experience or providing more comprehensive tutorials would benefit users, especially those new to payroll management systems. Review collected by and hosted on G2.com.

Divesh K.
DK
Divesh K.
Module-Team Lead
Mid-Market (51-1000 emp.)
"Best Cloud Based Payroll - Optimum"
4.5/5
What do you like best about Optimum Payroll?

Optimum payroll provide all thee solutions under single roof like Time & attendance management, HR and Payroll. Payroll function is the most easy to use and implement in a big infrastructure of employees. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

Some time hard to get reports and data that has been created as i think optimum Payroll is little old school as of the time now what requires. Report funtion is bit difficult to use if i say in simple words Review collected by and hosted on G2.com.

Ravi K.
RK
Ravi K.
Head of Human Resources
Mid-Market (51-1000 emp.)
"Payroll and compensation"
4.5/5
What do you like best about Optimum Payroll?

Optimum is having a very good customer service. We got the solution in a small time. It is very easy to use and user-friendly. As a user, implementation is so good, frequently I used it. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

When I was exporting the report, it was manipulated and had many components that were not required. Review collected by and hosted on G2.com.

Shreyas K.
SK
Shreyas K.
Account Manager
Mid-Market (51-1000 emp.)
"User friendly and reliable application"
5/5
What do you like best about Optimum Payroll?

Very good customer service and easy to use and implement. Best cloud based payroll Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

Sometimes hard to find data and reports, need more features Review collected by and hosted on G2.com.

John P.
JP
John P.
Managing partner / Co-founder
Small-Business (50 or fewer emp.)
"Good product for companies"
5/5
What do you like best about Optimum Payroll?

Easy to use and intuitive, didn't need any instructions and was able to get everything I needed done. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

Needs more features, competitors have more features Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Easy to use and navigate"
5/5
What do you like best about Optimum Payroll?

Very helpful and easy to use- Excellent customer service Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

Nothing- very easy to naviagte for everyone Review collected by and hosted on G2.com.

Cheryl D.
CD
Cheryl D.
Executive Director Human Resources
Small-Business (50 or fewer emp.)
"Paylocity is easy to use."
5/5
What do you like best about Optimum Payroll?

Paylocity is easy to navigate the employees. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

The reporting function is difficult to use. Review collected by and hosted on G2.com.

SR
Silvia R.
Mid-Market (51-1000 emp.)
"Extremely happy with the new cloud based platform."
4/5
What do you like best about Optimum Payroll?

Time cards, HR, payroll are all integrated. The payroll function is very streamlined and intuitive. We recently moved to the cloud based platform and love it. And now we can run payroll from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

Finding the reports I need is cumbersome at times because there are so many options. But I would rather have too many options rather than too few. Review collected by and hosted on G2.com.

Andrew C.
AC
Andrew C.
Vice President | Human Resources
Banking
Mid-Market (51-1000 emp.)
"Good Payroll Product with great customer service"
1.5/5
What do you like best about Optimum Payroll?

It was a great product for payroll in its day. Once setup it is a workhorse that gets the job done. A person usually answers the phone and customer service is above average. Review collected by and hosted on G2.com.

What do you dislike about Optimum Payroll?

It is very dated in the modern HR world. The interface and navigation are well below. Usability is difficult, hard to get reports and data out of the system. Listed features beyond payroll do not provide any real usability as you would think. Review collected by and hosted on G2.com.