Optimizely Web Experimentation Reviews (411)

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Reviews

Optimizely Web Experimentation Reviews (411)

View 1 Video Reviews
4.2
411 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Optimizely Web Experimentation, making it accessible for both technical and non-technical users. Many appreciate its ability to quickly set up and manage experiments, allowing teams to make data-driven decisions efficiently. However, some users note that a basic understanding of coding is often necessary to fully leverage its capabilities.

Pros & Cons

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Ilana T.
IT
Ilana T.
Senior Digital Marketing Manager
Mid-Market (51-1000 emp.)
"A good (but not great) experimentation platform"
3/5
What do you like best about Optimizely Web Experimentation?

There are pretty powerful configuration options, once you know where/what they are Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Having used other experimentation tools, I really dislike the Optimizely visual editor for setting up a new experiment.I find it hard to navigate and select the right elements. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Good ab testing tool requiring advanced technical knowledge to get the best out of it"
3.5/5
What do you like best about Optimizely Web Experimentation?

Technically advanced tool capable of managing complex tests that require good development skills Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Metrics management

Lack of preview mode

lack of explanation of statistical significance, which is not always consistent Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Very easy to use feature packed tool that just works"
5/5
What do you like best about Optimizely Web Experimentation?

For us it's a very easy to use experimentation tool that always support the experiment setup we require and just works as expected. Added to that it has a very intuitive UI that makes it a breeze to setup multiple experiments in a short time. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

In all honesty; it's expensive, making it not an option for every client. Review collected by and hosted on G2.com.

PS
Parker S.
Associate Director
Enterprise (> 1000 emp.)
"Great tool.. but pricey"
4/5
What do you like best about Optimizely Web Experimentation?

Has great WYSIWYG editor, and JS and CSS editor, which makes editing very flexible for developers and non technical users. Can handle simple and robust tasks. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Limitations on behavioral segmentation, without purchasing a higher tier. Review collected by and hosted on G2.com.

Verified User in Construction
EC
Verified User in Construction
Enterprise (> 1000 emp.)
"Exciting to finally have data behind our assumptions"
4.5/5
What do you like best about Optimizely Web Experimentation?

We’re just getting started, at Century Communities. But so far, this has allowed marketing to get comfortable to get away from assumptions and lean on data but also to push this messaging to our CSuite. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

We’re too early for me to answer this. The training seems long and a bit overwhelming. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Optimizely Web Experimentation is a great product if you are familiar with coding"
3.5/5
What do you like best about Optimizely Web Experimentation?

The flexibility and ease of use and amount of features offered Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Downside of product is using the selector tool, as you have to inspect your site first to determine the correct element to grab. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Verified User in Photography
Mid-Market (51-1000 emp.)
"Great Product and event greater support"
5/5
What do you like best about Optimizely Web Experimentation?

Optimizely itself is a great tool for both new and established CRO programmes. They are constantly upgrading and adding new services

My favourite thing about Optimizely is working with their talented workforce. When onboarding you have access to all the skill sets that you need Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

As an out the box solution. There have been times where our website and Optimizely don’t immediately play nice. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Top Web Experimentation Platform"
4.5/5
What do you like best about Optimizely Web Experimentation?

Simple to use interface for building and managing experiments at scale. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

At times the metrics and results can be difficult to interpret. Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"Optimizely Web Experimentation is a great tool"
4/5
What do you like best about Optimizely Web Experimentation?

Optimizely Web Experimentation makes it very quick and easy to better understand the users on our website. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Sometimes, it is not totally user friendly and requires some development work to set up experiments, Review collected by and hosted on G2.com.

David D.
DD
David D.
Optimisation Manager
Enterprise (> 1000 emp.)
"Very good tool"
4.5/5
What do you like best about Optimizely Web Experimentation?

Its really simple to use. The onboarding was short and sweet. It gave us enough information to get started and we feel like we are learning something new about the tool each week. There regularly seems to be an update to the tool and each update is in the right direction. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Not much to be honest. The personalisation campaigns still confuse me a little but that's becasue I've nevr really used them how they were intended to be used. Which is about to change anyway. Review collected by and hosted on G2.com.