Optimizely Web Experimentation Reviews (411)

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Reviews

Optimizely Web Experimentation Reviews (411)

View 1 Video Reviews
4.2
411 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Optimizely Web Experimentation, making it accessible for both technical and non-technical users. Many appreciate its ability to quickly set up and manage experiments, allowing teams to make data-driven decisions efficiently. However, some users note that a basic understanding of coding is often necessary to fully leverage its capabilities.

Pros & Cons

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Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"A tool for everyone"
5/5
What do you like best about Optimizely Web Experimentation?

I really like that it allows nearly everyone to experiment. It is suitable for beginners but also for expertes or developers. The option to work with the editor, templates or pure javascript opens all doors. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

To be honest, everything is very well implemented. Currently, there is nothing what i do not like. The system never disappointed me. Review collected by and hosted on G2.com.

Catherine Stockdale G.
CG
Catherine Stockdale G.
Web Experience Manager
Small-Business (50 or fewer emp.)
"Almost overwhelming, but lots of options to run web experiements!"
4/5
What do you like best about Optimizely Web Experimentation?

The interface is very user-friendly and intuitive. There are almost too many options to choose from, but the Optimizely team is extremely helpful and makes themselves available for trainings and questions on anything related to testing, analyzing, and reviewing test results. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Connecting the "events" to measure conversions in tests is seperate from the tests themselves, but that is minor Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Enterprise (> 1000 emp.)
"The Perfect Experimentation Tool"
5/5
What do you like best about Optimizely Web Experimentation?

The experimentation platform is super flexible, making it easy for tech-savvy folks to take things to the next level with fully customized experiences. The best part? The visual editor is so simple and powerful that anyone can build amazing tests without needing help from a developer! Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Web experimentation on its own doesn’t provide the most comprehensive analytics solution. However, you can easily pair it with tools like Google Analytics or Optimizely Analytics to get a complete 360-degree view of all your test data. Review collected by and hosted on G2.com.

Giovanni L.
GL
Giovanni L.
Front-End Developer
Mid-Market (51-1000 emp.)
"Web experimentation is easy to implement and powerful for A/B testing."
4.5/5
What do you like best about Optimizely Web Experimentation?

what I liked most about web experimentation is how easy it is to implement, it is as simple as adding a script to our html, and the possibilities to edit code is quite powerful. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

What I liked the least was the truth that very few things, it is usually a bit complicated at the beginning, for other departments to edit styles and others to implement testAB, and the basic segmentation is non-existent. Review collected by and hosted on G2.com.

Peter Z.
PZ
Peter Z.
Conversion Rate Optimisation Manager
Enterprise (> 1000 emp.)
"Powerful and easy to use"
4.5/5
What do you like best about Optimizely Web Experimentation?

Well thought out UI that makes building complex experiments efficient. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

There isn't a mobile app that can easily turn experiments on and off. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"User Friendly & Customizable"
4.5/5
What do you like best about Optimizely Web Experimentation?

Optimizely makes it incredibly easy to run A/B tests and optimize digital experiences without heavy reliance on developers. The UI is intuitive, the reporting is clear, and the ability to personalize experiences at scale is a game changer. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

I wish they had native integrations with more analytics tools—it would streamline workflows and make data syncing even smoother. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Optimizely allows all business users to understand experiments with less statistical background"
4/5
What do you like best about Optimizely Web Experimentation?

The results produced and the explanations of the different results for multi-variate experiments allows users from throughout the business to understand the variant performance without having to undertake complicated statistical analyses. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Some implementation of the metrics used in experiments is technically difficult to implement and things like offline conversions etc can be tricky. Review collected by and hosted on G2.com.

Gabriel A.
GA
Gabriel A.
Soporte IT
Renewables & Environment
Small-Business (50 or fewer emp.)
"Simple"
4.5/5
What do you like best about Optimizely Web Experimentation?

Easy and Simple, it has excellent support, the ease of implementation and ease of integration have achieved a higher frequency of use and I have been surprised by its large number of functions, which are very functional. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Well, the truth is that for a new collaborator it can be complicated at the beginning, but not to the extent of taking more than 1 week to learn. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Enterprise (> 1000 emp.)
"Easy to use experimentation software"
5/5
What do you like best about Optimizely Web Experimentation?

It is great to see results so clearly from the metrics defined for each test. The platform itself is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It would be handy to see experimentation suggestions on the platform. Perhaps where there are indications of conversion drop off. Review collected by and hosted on G2.com.

Fawzan .
F
Fawzan .
Research Analyst
Mid-Market (51-1000 emp.)
"Optimizely for a DMO (Destination Marketing Office)"
4.5/5
What do you like best about Optimizely Web Experimentation?

It's a simple and effective way to run experiments and track results while encouraging teams to continuously explore improvements in the customer experience. This shift in mindset is fundamental to Optimizely. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It can be quite expensive, making it more suited for larger organizations. Review collected by and hosted on G2.com.