# OpsGuru Reviews
**Vendor:** OPSGURU  
**Category:** [Amazon Web Services Channel Partners ](https://www.g2.com/categories/amazon-web-services-channel-partners)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 3
## About OpsGuru
As North America’s leading AWS Premier Partner, OpsGuru leverages cutting-edge agentic and generative AI technologies to architect and deliver transformative cloud solutions, empowering businesses across industries to innovate, enhance customer experiences, and ensure robust security, positioning them for success in an AI-driven future.




## OpsGuru Reviews
  ### 1. Guru makes engagement easier.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pamela S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about OpsGuru?**

One of the greatest strengths of OpsGuru is its knowledge base and self-service solution. It offers a robust knowledge base and self-service solutions. By providing us with access to a comprehensive database of articles, FAQs, and troubleshooting guides. Ops Guru gives us support and empowers us to find answers from the most common ones to the most difficult ones.

**What do you dislike about OpsGuru?**

I would say the thing I most dislike about it could be the fact that sometimes may take a little bit to load, probably because whatever is loading is very heavy.

**Recommendations to others considering OpsGuru:**

There is room for improvement in terms of interface perhaps to make it lighter so it can load faster.

**What problems is OpsGuru solving and how is that benefiting you?**

Our company prioritizes efficient and organized software. Managing customer service operations effectively can be challenging. This is where OpsGuru steps in, providing innovative solutions to address the problems faced by our agents.

  ### 2. OpsGuru review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ganesh K. | Software Development Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about OpsGuru?**

Top-notch consulations in cloud-related queries and issues.

**What do you dislike about OpsGuru?**

New users can face complexities in handling the system.

**What problems is OpsGuru solving and how is that benefiting you?**

Its multicoloured consulting firm helps in all cloud-related issues and consultations

  ### 3. Best Advance technology

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dipak P. | Data Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about OpsGuru?**

Match with all advance technologies, Ease to Use.

**What do you dislike about OpsGuru?**

Little bit complicated to handle, need to simplify.

**Recommendations to others considering OpsGuru:**

Great platform for advance technologies.

**What problems is OpsGuru solving and how is that benefiting you?**

Ai/ML solutions, Cloud based Data Architecture



- [View OpsGuru pricing details and edition comparison](https://www.g2.com/products/opsguru/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A02%3A36+-0500&secure%5Bsession_id%5D=b77dcec9-273a-43b6-af52-20023e227a19&secure%5Btoken%5D=3dae16df5e644a1ea6ff51cdf80a1bbf1bb2ee5e4a0e84c5176187bc77e5172e&format=llm_user)

## OpsGuru Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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